Government 2.0

Pete Williams

© 2007 Deloitte Touche Tohmatsu

Overview

• Gov 1.0

• Gov 2.0 – Where do we stand

• An Australian Government revolution

• The revolution will be tweeted

• It’s our data give it to us

Government 1.0

• Government was an early adopter of Web 1.0

• Most departments focused on publishing information and getting transactions online

• Government overall was successful in adopting Web 1.0

• In fact it was often Government leading the charge in the early days of the web

© 2007 Deloitte Touche Tohmatsu

© 2007 Deloitte Touche Tohmatsu

Open Source and UGC – in Victorian Government in 2005

© 2007 Deloitte Touche Tohmatsu

Traffic Camera Mashup

© 2007 Deloitte Touche Tohmatsu

Government and Industry Collaboration

© 2007 Deloitte Touche Tohmatsu

Using xml Standards

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A platform for innovation

© 2007 Deloitte Touche Tohmatsu

The Revolution will be tweeted

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#Hashtags vs Task Force

© 2007 Deloitte Touche Tohmatsu

So what is the problem

• The real problem is that few governments take a systemic view of the innovation process – Bill Eggers, Deloitte Research

• The alibis

– We can’t because we are government

– The front page of the Herald Sun

– We don’t have the budget

– We can’t take risks

– We have a rigorous process we must follow

– <Add your own here>

© 2007 Deloitte Touche Tohmatsu

20th Century Style

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The map of the internet … a self organising system

© 2007 Deloitte Touche Tohmatsu

Why is it so hard for government?

• 21st Century collaboration is an alien culture:

• Who owns it?

• Who is in control?

• What are the deliverables?

• How much will we make?

• What happens if someone says something bad/wrong etc?

• Who does …… ?

• Who approves?

© 2007 Deloitte Touche Tohmatsu

Ask People – Tourism Dubai

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Ask the community … also borrow these ideas there are some great ones

© 2007 Deloitte Touche Tohmatsu

Give us our data .. We use it better than you do

© 2007 Deloitte Touche Tohmatsu

Go on .. Give it over

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Participative Government

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Move faster than you

We can do it for you..faster, better and free - www.builditback.org

© 2007 Deloitte Touche Tohmatsu

© 2007 Deloitte Touche Tohmatsu

Conclusion

• Embrace, Lead and Learn

• Unblock internet and social tools in government

• Give us the data

• Open up and take our input

• We will build it for you faster and better

• The future is ambiguous – a river not a railway track, you have to start somewhere and learn by doing

• Prototyping and testing – contains scope, maintains focus, doesn’t cost the earth

• Open is better than closed

© 2007 Deloitte Touche Tohmatsu

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