Sweet Emotion: Utilizing Emotional Intelligence for Stronger Organizations
Transcript of Sweet Emotion: Utilizing Emotional Intelligence for Stronger Organizations
Emotions Are…
Presented by James Ross Beitzel
Emotions Are…
Emotions Are…
(POWERFUL)
Emotions Are…
(POWERFUL)
(Contagious)
Emotions Are…
(POWERFUL)
(Contagious)
(Governable)
Emotions are…
(POWERFUL)
Iowa Gambling Task
Iowa Gambling Task
Iowa Gambling Task
Iowa Gambling Task
Articulate After
~50 Cards
Iowa Gambling Task
Articulate After
~50 Cards
Physical Response After ~10
Predicting the Weather
Predicting the Weather
Volunteers given clues based on meteorological data
And Asked to predict the the
weather
Predicting the Weather
Volunteers given clues based on meteorological data
And Asked to predict the the
weather
Were told if correct or incorrect
Predicting the Weather
After 50 trials Volunteers were guessing Correctly 70% 0f the Time
(Contagious)
Emotions are…
Emotions are (Contagious)
• Mirror Neurons
Correla.ng neurons that fire in ones brain when witnessing another perform an ac.on
20% of Neurons
Empathy, Modeling, Emo.on
Emotions are (Contagious)
• Mirror Neurons
Correla.ng neurons that fire in ones brain when witnessing another perform an ac.on
20% of Neurons
Empathy, Modeling, Emo.on
• What does this have to do with LEADERSHIP?
Groups “Catch” Feelings
Groups “Catch” Feelings
MIRRORING BODY RHYTHM BODY LANGUAGE AND 2 HR MEETINGS
Groups “Catch” Feelings
The more cohesive the group, the stronger the sharing of
Moods, Emotional History, and Hot Buttons
MIRRORING BODY RHYTHM BODY LANGUAGE AND 2 HR MEETINGS
The Leader Acts as the Group’s STANDARD
AND Emotional Guide*
The Leader Acts as the Group’s STANDARD
AND Emotional Guide*
*(Not all “OFFICIAL” leaders are necessarily the Emotional Leaders)
(Governable)
Emotions are…
(Emotional) (Intelligence)
“The ability to perceive and express emotion, assimilate emotion in thought, understand reason with emotion, and regulate emotion in self and others.”
Integration of
(EMOTION) + COGNITION
(Personal) (Competence)
(Social) (Competence)
SELF-AWARENESS
(Personal) (Competence)
(Social) (Competence)
(Self)-(Awareness)
• Accurate Self-‐Assessment
• Self-‐Confidence
• Emo.onal Self-‐Awareness
(Happy) (Sad) (Angry)
(Happy) (Sad) (Angry) Elated
Joyful
Lively
Pleased
Satisfied
Upset
Sorrowful
Morose
Listless
Depressed
Annoyed
Frustrated
Infuriated
Riled
Vengeful
SELF-AWARENESS
(Personal) (Competence)
(Social) (Competence)
SELF-AWARENESS
SELF MANAGEMENT
(Personal) (Competence)
(Social) (Competence)
(Self)(Management)
• Emo.onal Self-‐Control
• Transparency
• Adaptability
• Achievement
SELF-AWARENESS
SELF MANAGEMENT
(Personal) (Competence)
(Social) (Competence)
SELF-AWARENESS
SELF MANAGEMENT
SOCIAL AWARENESS
(Personal) (Competence)
(Social) (Competence)
(SOCIAL)(AWARENESS)
• Empathy
• Organiza.onal Awareness
• Service
SELF-AWARENESS
SELF MANAGEMENT
SOCIAL AWARENESS
(Personal) (Competence)
(Social) (Competence)
SELF-AWARENESS
SELF MANAGEMENT
SOCIAL AWARENESS
RELATIONSHIP MANAGEMENT
(Personal) (Competence)
(Social) (Competence)
(Relationship)(Management)
• Building Bonds
• Influence
• Conflict Management
• Developing Others
• Inspira.onal Leadership
GAME On
Pre-Season
Pre-Season
• Prac.ce
Pre-Season
• Prac.ce Experience
Failure
Pre-Season
• Prac.ce Experience
Failure
• DraS Your Team
Pre-Season
• Prac.ce Experience
Failure
• DraS Your Team Pessimist vs
Realist
Pre-Season
• Prac.ce Experience
Failure
• DraS Your Team Pessimist vs
Realist
• Spring Training
Pre-Season
• Prac.ce Experience
Failure
• DraS Your Team Pessimist vs
Realist
• Spring Training Group EI
Game Time
Game Time
• Get Your Game Face On
Game Time
• Get Your Game Face On “Fake it .l you
Make it”
Game Time
• Get Your Game Face On “Fake it .l you
Make it”
• Call a TimeOut
Game Time
• Get Your Game Face On “Fake it .l you
Make it”
• Call a TimeOut • Be Mindful • Compose
Yourself • Structure Times
for Surveying Environment
• Watch
Post Game
Post Game
• Review the Game Tape
TAKE TIME FOR REFLECTION!
“Decisions based on emotion aren’t decisions at all…
they’re instincts.
Which can be of value.
The rational and irrational compliment each other.
Individually they are far less powerful.”
- House of Cards
Emotions Are…
Presented by James Ross Beitzel