QC- Story_Format JBM Group

8/19/2019 QC- Story_Format JBM Group

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QC Story (Please present the QC project in an orderly manner)

•It is a skill for explaining an improvement Project in a Story format

• As you all know there are Seven Steps…. But in aition! you nee to fill"up #ith rich ata an events in

$etween the Steps appropriately amalgamate an properly cemente to emonstrate logical flow an

create an eagerness for the Auience

•%here nees to $e a flavor of &' %ools applie appropriately in most slies. %he Step (eaing shoul

appear in every slie of that Step )as in the following slies*" %his is to prevent any irrelevant info. an to

tell the auience at what step you are in•+ike in a Story! here also there is an introuction to the pro$lem! the team leaing onto a eeper

unerstaning of the pro$lem an its, possi$le causes. %he most critical stage is in emonstrating an

a$ility to narrow own from a set of possi$le causes to the root cause. %he cause effect iagram shoul $e

only rawn once the relationship of the possi$le causes to the unesira$le result is verifie.

•Brainstorming can $e one for ientifying possi$le causes or possi$le countermeasures. -ach of the

countermeasures shoul $e evaluate for their merits an emerits $efore the final one is selecte.

sually a Pareto chart is use to inicate the Before an After situation at the results stage.

•/uring the stanari0ation stage! list all the stanars that are to $e use an those that have

$een moifie along with the training plan to cover impacte employees.

•.%he root cause has to $e confirme through a 'orrelation iagram which shows the strongest correlation

$etween the ientifie root cause an the effect

Q.C. Story


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7 Problem Solving Steps in Q.C. Story

1enerate Pro$lem Bank. 2ustify the pro$lem theme selection $y making Paretoiagram. /efine a priority pro$lem in work area. &uantify the pro$lem. Show themonthly tren of the pro$lem selecte. Ientify the part3prouct name! +ine!

'ustomer name.

4$serve the features of the Pro$lem. 1rasp the actual situation. 5ake the flow chart of

the current process. 'ollect ata on facts. 'heck the symptoms. se 6# an 7( to

escri$e the all aspects of the pro$lem. Stratify the ata accoring to the possi$le

contri$uting factors! e.g. shift"wise or operator wise8 .

Ientify factors influencing the pro$lem! -sta$lish 'ause"-ffect relationship withpossi$le causes as seen in 1em$a for that issue. 5ake 'ause 9 -ffect iagram.

A:4I/ incluing all general causes. 'onuct cause valiation. se 'orrelation

iagram to confirm the real root cause..

1Definition

2Observation

3Root Cause

Analysis

Ientify possi$le 'ounter 5easures for real root cause only an evelop merit an

emerits of all counter measures an select the one that is going to $e the most effective

in terms of eliminating or reucing the pro$lem in the most cost effective way. %henevelop a etaile plan for implementation. %his plan must inclue the training plan for

people who will implement the countermeasure.

4

Action

verify the effectiveness of the countermeasure implemente. 'heck the tren an the

level of improvement against the target. -nsure no averse sie effects in next an

previous processes.

5

Check


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7 Problem Solving Steps in Q.C. Story (contd.)

Incorporate the measures in the 4perating Stanar. %rain the people in revise

stanar. 'heck the effectiveness to hol on to the gains.

6Standardiation

;eview the Pro$lem Solving process for future improvements. Analyse Steps

followe an the Actions for hori0ontal eployment.!Conclusion


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ITRODUCTION 2.OBSERVATION 6.STANDARDISATION 7.CONCLUSION4.ACTION 5.CHECK3.ANALYSIS1.DEFINITION

Introuction< %itle of the Project! %eam mem$ers! their creentials! outline of the area of work an process

Plant:JBM Group Team ame

Pro!lem Statement " Title

#$$ect: %$$ectin& 'hat


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xxxx

xxxx

Xxxx

xxxx

Mr. ..

Mr. ..

TUESD! ".#$ % &.#$ P.'

$$*

7$

7

xxx



Introuction< %itle of the Project! %eam mem$ers! their creentials! outline of the area of work an process


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5ake a =low 'hart of the 'urrent process>se 6#"7( 9 Is"Is ?ot! to escri$e the Pro$lem from all aspects with $ullet points! list the areas an unesira$le impact



*.+ Pro!lem (,escription - Bac&round)

Trend chart/ Pie chart to e0plain the past trend


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S5A;%< Specific! 5easura$le! Achieva$le! ;elevant to 4$jective! %ime Boun



*.* Theme - Tar&et

Theme o$ the Project:

To 1educe " 2ncrease ..

Tar&et :

1eduction " increase/ $rom. to. By .. (date)


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*.3 Project 2mplementation Plan


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4$serve the features of the Pro$lem. 'ollect ata on facts. 'heck the symptoms. se 6# an 7( to escri$e the pro$lem all

aspects. Stratify the ata accoring to the possi$le contri$uting factors! e.g. shift"wise or operator wise8


,ata Collection/ Chec sheets/ Graphs/ Pareto %nalysis etc.


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Brainstorm for the factors influencing the pro$lem!


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#44#CT 005

M#T67,M#T67,

M%M%

M%C62#M%C62#

M%T#12%8M%T#12%8


-sta$lish 'ause"-ffect relationship with possi$le causes as seen in 1em$a for that issue. A:4I/ incluing all general causes.

se 'om$ine %ree iagram 9 5atrix /iagram for cause verification


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9.* Cause alidation



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9.3 1oot Cause %nalysis 'hy 'hy analysis/ ,rill do;n etc.



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Ientify possi$le 'ounter 5easures for cause only an evelop merit an emerits of all counter measures

4M#%/ 4orce 4ield %nalysis


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Select the one that is going to $e the most effective in terms of eliminating or reucing the pro$lem in the most cost effective way.%hen evelop a etaile plan for implementation. %his plan must inclue the training plan for people who will implement the

countermeasure


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'heck the tren an the level of improvement against the target. -nsure no averse sie effects in next an previous processes

Be$ore and %$ter Pareto ,ia&ram/ Chec sheet/ Graphs


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Be$ore %$ter

4lo; ,ia&ram

or

Bullet pointsor

Photos

or

8ayout study details



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Incorporate the measures in the 4perating St. %rain the people in revise St. 'heck the effectiveness to hol on to the gains.


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rocess Gemba

PC1 o. - ,t :

Process Sh o. - ,t :

T,1 o. - ,t :

Tool ,r& o. - ,t :

M"C manual chan&e :

#C1 o. - ,t :

Mod ote o. - ,t :

7thers :

QCPC 1e$ :

7peration Standard 1e$ :

Trainin& to the doers :

Checlist :

Poa=>oe CS display :

7thers :


Incorporate the measures in the 4perating St. %rain the people in revise St. 'heck the effectiveness to hol on to the gains.


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@

S? 'hat 'hy 6o; 'here 'ho 'hen

(%cti@ity) (ecessity) (Method) (8ocation) (1esp.) (4reA.)



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%chie@ements 1esults - Bene$its = PQC,MS

Quality

+ .

Productivity

+ .

Cost

+ .

Morale

+ .

Delivery

+ .

Safety

+ .



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;eview the Pro$lem Solving process for future improvements. Analyse Steps followe

.+ 1e$lections:

&'hat #ent Ri(ht. 'hat #ent 'ron(. /urdles 0aced. ")eriences etc-*


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Project 2mplementation Plan




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Area an Actions for (ori0ontal eployment

.+ 6oriDontal ,eployment

Brainstorm/ Sur@ey other areas $or 6oriDontal ,eployment

Mae Plans $or implementation in other area

Pl tJBM G


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.+ 6oriDontal ,eployment Plan



Pl tJBM G


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%hank ou

'an #e reuest you for yourvalua$le &uestions an

Suggestions


QC- Story_Format JBM Group

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