NSC2015 - Lcp meeting + mc planning output presentation + functional reality + bottom up input

83
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Transcript of NSC2015 - Lcp meeting + mc planning output presentation + functional reality + bottom up input

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National Strategic Conference

LCP&MCplanning output

inDonesiainDEVELOPMENT BLOCK

expanding our reach

expanding our reach

market expansion to new region (MC+LC)

increase medium + small lc capacity

university/ewa

engagement

re-integration

of market expansion to

entity expansion

Regional model

testing

regional structure concept

Regional coordinator

implementation

regional based education +

online

Regional office

regional financial & bd model implementation

MC Regional structure

regional clustered system

ensure legality in city based system and market segmentation in big city which

separated into several university based

sustain online education system

1516 OD and expansion growth model continuation & adjustment

university (big)/city (small)

based system

regional financial & BD

model implementation

big indonesia roadmap

1516 1617 1718 1819 1920

regional office initiation

regional it infrastructure

expanding our reach

collaboration across sectors

collaboration across sectors

regional

collaboration

government endorsement

(city)

strategic alliances

(community & media) MC &

Big LC

global entrepreneur sub-product for start-up

stakeholder engagement

model

csr solutions +awards

government program (province)

president in national

conference/IPM

gcdp & gip for kkn + internship

government program (national)

aiesec indonesia

national media advertising

aiesec brand champion

tourism ambassador

big indonesia roadmap

1516 1617 1718 1819 1920

aiesec asean collaboration

sea collaboration

ogcdp for scholarship

pr structure in emerging big

entity

decentralise pr strategy to lc & mc keep help lc to grow through strategic alliances

expanding our reach

collaboration across sectors

leadership development

leadership development

big indonesia roadmap

1516 1617 1718 1819 1920

IXP

LDM for indonesia

marketeers & sales conference for ewa & member (priority: sales & marketing)

regional talent

creativity ldm relevancy to

external

lc’s gcp ldm

mindset shifting

L&D Development

social business mindset

alumni: start activate

community program

english preparation

for ep

alumni for community

program initiation

naturally social

business mindset

ldm becomes culture ldm becomes

identity

internal and external

relevancy research

expanding our reach

collaboration across sectors

leadership development

it/apps development

it/application development

big indonesia roadmap

1516 1617 1718 1819 1920

one brand identity

building digital mindset

it developer

friendly-user aiesec system

30% talent expert on it

aiesec system in your hand

approach google for

learning partner

website in bahasa

centralised tracker

virtual channel reach

corporate

knowledge management

and bank data

optimising and maintaining

1516 IT process

partner for big data

big data system

website well known in

corporate and other

stakeholders

90% applicants/ewa comes

from digital

centralised system

expanding our reach

collaboration across sectors

leadership development

it/apps development

sustainability

sustainability

big indonesia roadmap

1516 1617 1718 1819 1920

Financial model

External analysis

IM development

Legal board

Marketing and brand

research

BD synergy model

EWA engagement EWA involvement

Process optimisation

Brand evaluation and improvisation

Sustainable growthBusiness

networking synergy

Government engagement and involvement

expanding our reach

collaboration across sectors

maximising social impact

leadership development

it/apps development

sustainability

maximising social impact

big indonesia roadmap

1516 1617 1718 1819 1920

Social Urgency Research

Community and Government Relevancy Engagement

Program Desa Mandiri through Global Entrepreneur

EWA for impact (project)

CSR support

New Market Research

Desa Mandiri

Government Scholarship

for Anak Desa

Pricing and Subsidy Model

Creating new Desa Mandiri

Media Exposure

Social model impact

Ewa conference

and marketeer

EWA for AIESEC Activities

expanding our reach

collaboration across sectors

maximising social impact

leadership development

it/apps development

sustainability

brand

brand

big indonesia roadmap

1516 1617 1718 1819 1920

brand creation & portfolio

brand education to

market

brand evaluationmarketing

plan (local & national)

community engagement &

start collaboration

social media integration

community collaboration

social media optimisation

viral focus

marketing activities based on brand identity and marketing plan

youth speak forum

brand audit

inDonesiain15/16 focus

Expanding our reach

Customer centricity

Sustainability

Expanding our reach

Customer centricity

Sustainability

#  Realised  from  ini/a/ve  &  organic  growth  (oGCDP,  oGIP,  iGCDP,  iGIP)  %  EwA  engaged  into  AIESEC  opera/on  (GCDP  for  impact)  #  en/ty  in  each  region  Regional  ini/a/ve  delivered  %  partners,  government  and  community  involved  through  ini/a/ves  %  SEA  collabora/on  ini/a/ves  delivered  %  Brand  External  Recogni/on  %  HR  fulfilment  in  /me

Expanding our reach

Customer centricity

Sustainability

%  Promoters  from  each  program  %  Response  rate  from  each  program  Quality  cases  solved  Co-­‐delivery  of  each  program  Partnership  scorecard  (ICX  &  BD)  #  Re-­‐integra/on  (aNer  exchange)  IXP  (Team  to  exchange)  Member  reten/on  per  quarter  Conversion  rate  (people  going  to  interview  to  accepted)  Succession  (%  execu/ve  posi/on  filled  by  1.5  month  and  star  members)  Member  produc/vity  %  star  members  Brand  healthiness

Expanding our reach

Customer centricity

Sustainability

MC  ra/on  of  final  performance  %  of  BD  contribute  in  genera/ng  income  MC  account  receivable  turnover  En/ty  fulfil  5  pillars  of  organisa/onal  health  #  Full  member  LC  #  of  partnership  raised  from  stakeholder  involvement  %  small  and  medium  LC  goes  to  sustainable  cluster  #  Expansion  become  LC

inDonesiaingrowth path

Expansion

Start-up

Sustainable

Specialised Growth (GIP)

Optimised Growth (GIP)

Balanced Growth (GIP)

Unsoed, unej, binus

uns, unila, pu, ipb, umm, unsripmbs, upn

undip, ugm, unhas

surabaya, uabandung, ub

ui

Expansion

Start-up

Sustainable

Specialised Growth (GIP)

Optimised Growth (GIP)

Balanced Growth (GIP)

Balanced Growth (GCDP)

Unsoed, unej, untan, unmul, unlam

usu, ipb

pmbs, upn, binus, uns, unila, pu, umm, unsri

undip, unhas

surabayaugm, ub, ua

bandungui

inDonesiain

BSC

what is balance scorecard?

Balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and non profit organisations worldwide to align business activities to the vision and strategy of the organisation, improve internal and external communications, and monitor organisation performance against strategic goals.

BSC institute.org

why balance scorecard?

why balance scorecard?

Translation

Vision in tangible measurements

Strategy in operations

why balance scorecard?

Translation

Vision in tangible measurements

Strategy in operations

Management

Planning

Tracking

Reporting

why balance scorecard?

Translation

Vision in tangible measurements

Strategy in operations

Management

Planning

Tracking

Reporting

Learning

Constant organisation feedback

Revision

business logic model for aiesec

business logic model for aiesec

Learning &

Capacity

business logic model for aiesec

Learning &

Capacity

Internal Processes

business logic model for aiesec

Learning &

Capacity

Internal Processes

Customer

Sustainability

business logic model for aiesec

Learning &

Capacity

Internal Processes

Customer

Sustainability

The Way We Do It

balance scorecard concept

balance scorecard concept

what are the things that you want to focus in order to increase your infrastructure capacity [IT, HR]1

balance scorecard concept

what are the things that you want to focus in order to increase your infrastructure capacity [IT, HR]

what are the processes that you want to focus on [either optimising or innovating]

1

2

balance scorecard concept

what are the things that you want to focus in order to increase your infrastructure capacity [IT, HR]

what are the processes that you want to focus on [either optimising or innovating]

how can you better customise your customer experience to enable the highest satisfaction

1

2

3

balance scorecard concept

what are the things that you want to focus in order to increase your infrastructure capacity [IT, HR]

what are the processes that you want to focus on [either optimising or innovating]

how can you better customise your customer experience to enable the highest satisfaction

1

2

3

4how can you ensure that you are financially sustainable

balance scorecard concept

what are the things that you want to focus in order to increase your infrastructure capacity [IT, HR]

what are the processes that you want to focus on [either optimising or innovating]

how can you better customise your customer experience to enable the highest satisfaction

1

2

3

4how can you ensure that you are financially sustainable

NPS5

balance scorecard concept

how to implement?

how to implement?

1

Reference

Prioritisation

how to implement?

1

Reference

Prioritisation

BSC used just to define what are the key areas you should be paying attention and designing some action.

how to implement?

1

Reference

Prioritisation

BSC used just to define what are the key areas you should be paying attention and designing some action.Helps also to identify what are the are impacting the most the organisational goals, facilitating prioritisation

how to implement?

1 2

Reference

Prioritisation

Planning Framework

Planning

You plan based on CSFs rather than sub-systems or area

how to implement?

1 2

Reference

Prioritisation

Planning Framework

Planning

You plan based on CSFs rather than sub-systems or area

You use the KPIs and goals to define the approaches and initiatives

how to implement?

1 2 3

Reference

Prioritisation

Planning Framework

Planning

Complete

Tracking

Reporting

how to implement?

1 2 3

Reference

Prioritisation

Planning Framework

Planning

Complete

Tracking

Reporting

You track based on your KPIs and CSFs, including colouring the map.

how to implement?

1 2 3

Reference

Prioritisation

Planning Framework

Planning

Complete

Tracking

Reporting

You track based on your KPIs and CSFs, including colouring the map.

You report based on your strategy map.

Talent Capacity Member recruited for TMP & TLP Integrated Experience oGCDP & oGIP Members on Practical Induction Number of EwA engagement Average of PA score

Talent Development LEAD, TTI, TTT, TTM, TTS delivered Project Management training delivered LDM average score

Infrastructure Percentage of infrastructure on internal audit checklist

Membership productivity

Productivity of iGCDP, iGIP, oGCDP, oGIP Performance on sales and marketing

Learning & Capacity

Planning Review High performance TMP & TLP Monthly LC meeting, Functional & EB meeting Monthly Budget & Plan Review % oGCDP, iGCDP, oGIP, iGIP target achieved Reward & Recognition delivered

Governance & Accountability

BoA and Legislative meetings Financial & performance transparency newsletter for external & internal % compliance fulfilment checklist % full members

Managing information

% of data collection EP, IR and LC newsletter sent % LC aware of LC opportunities

Internal Process

Market Analysis & Research

Opportunities identified for oGIP, oGCDP, iGCDP & iGIP Presence in # universities

Market Approach

Application received for oGCDP, oGIP & TMP Conversion submit-interview Conversion apply-accepted Sales meetings - iGCDP,  iGIP,  Strategic  Alliances

Internal efficiency

Matching rate iGCDP, oGCDP, oGIP, iGIP Realisation rate iGCDP, oGCDP, oGIP, iGIP

Internal Process

Customer Loyalty

% promoters iGCDP, iGIP, oGIP, oGCDP Upscaling oGCDP, iGCDP, iGIP and oGIP partners Retention member rate Member apply for higher role Re-raised partner EP re-integrated EwA converted to market expansion

Brand positioning

Engagement on Twitter, Instagram, FB fanpage Showcased experience Press conference PR activities

Customers

Customers

Generating relationship with stakeholders

iGCDP and iGIP re-raised iGCDP and iGIP opportunity opened oGCDP and oGIP in progress TN takers GCDP and GIP oGCDP and oGIP Partners Alumni and Partners Engaged

Product service

iGCDP, iGIP, oGCDP and oGIP Matched Forms Response rate oGCDP, oGIP, iGIP and iGCDP Cases closed oGCDP, oGIP, iGIP and iGCDP % fulfilment of 16 standards % fulfilment of Team Minimum Partnership scorecard iGIP, iGCDP and others

Sustainability

Financial sustainability

Program incomes/Total Incomes Budget constrain Margin oGCDP, iGCDP, iGIP, oGIP, BD Months of Reserves % of other Incomes (partners, merchandise, interest income) Alumni and Partners Engaged

Smart Investment

Return of Investment iGCDP, oGCDP, iGIP, oGIP, BD

The Way We Do It

ELD Increasing iGCDP, iGIP, oGIP, oGCDP, TMP, TLP experiences

NPS Net Promotor Score iGCDP, oGCDP, iGIP, oGIP

inDonesiain15/16 project

15/16 projectogcdp

15/16 projectigcdp

15/16 projectogIp

15/16 projectigIp

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based on cluster (LC - Expansion)

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MORESIT based on commission

STRENGTH

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STRENGTH

Weakness

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STRENGTH

WeaknessOpportunity

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STRENGTH

WeaknessOpportunity

threat

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MOREwe want to hear your

input

we want to hear your

input

based on research, what

strength that we haven’t

capitalise from you?

we want to hear your

input

based on research, what

strength that we haven’t

capitalise from you?

based on research, what weakness that

we haven’t tackle on?

we want to hear your

input

based on research, what

strength that we haven’t

capitalise from you?

based on research, what weakness that

we haven’t tackle on?

based on research, what opportunities

that we haven’t capitalise yet?

we want to hear your

input

based on research, what

strength that we haven’t

capitalise from you?

based on research, what weakness that

we haven’t tackle on?

based on research, what opportunities

that we haven’t capitalise yet?

based on research, what threat that we haven’t solve

yet?