M 11 - 1

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

QuN L THNG TIN TRONG D N

S cn thit ca h thng thng tin qun l d n(HTTT QLDA)

Khi nim v HTTT QLDACc thuc tnh ca thng tinNhu cu thng tin ca cc i tng khc nhau trong

DAYu cu phn cng v phn mm cho HTTT QLDAV d thc t v ng dng web trong QLDACc chin lc pht trin HTTT QLDA

M 11 - 2

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

QUALITY

Peop

lewar

e

Sep 11

NegotiationsProcess

Monit

oring

Risk

Good-enuf

Secu

rity

KuhnRecommitHarmonize

Reassess

Dot-bombPriorities

Ethics

Networks

Agile

Unpr

edic

tabi

lity AlertCha

meleon

Infra

stru

ctu

re

GO!

TriageCriteriaStakeholders

ChurnAmbiguity

GuessingGamesTools

Non-linear

Time-frame

Tools

O-V

SLIM

COCOMOK

PLAN

Differences

Crite

ria

Risks

Users

Com

pres

sion

Pressur

e

StaffScheduleRisk

$$

ReviewsAuthority

DocumentationTesting

DM

ACMIEEE

QLDA NGY NAY!!!

Knowledge is of two kinds: We know a subject ourselves, or where can find information about it

Kin thc c hai loi: Chng ta bit mt ch th, hay chng ta bit chng ta c th tm kim thngtin u v n

Samuel Johnson, 1709-1784

M 11 - 4

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

HTTT QLDA: S Cn Thit

Thng tin chnh xc v kp thi l ht sc thit yucho vic qun l d n.

Hu ht cc DA c qu nhiu d liu (data) m khngy thng tin (information) thch hp v d nang u so vi cc mc tiu tin , chi ph, vcht lng.

nh lut 80-20: thit yu th t m tm thng thnhiu (There will be the vital few and trivial many).

M 11 - 5

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

HTTT QLDA: S Cn Thit

V th, mt h thng thu thp, sp xp v phnphi thng tin l cn thit cho mi DA.

HTTT QLDA chnh xc v hon chnh phi thit lp to nn tng cho d n vn hnh.

HTTT QLDA l ni lu tr nhng thng tin cnthit cho vic hoch nh, t chc, hng dn, vkim sot d n hiu qu cng nh cung cp chocc bn lin quan (stakeholders) mt kho thngtin v tnh trng ca d n.

M 11 - 6

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

HTTT QLDA: nh Ngha

Mt HTTT in t qun l chi ph, tin , hoch nh, bo co, d bo v kim sot hu htcc kha cnh ca DA.

Bao gm nhiu cng c v k nng (c bng tayln t ng) dng thu thp, phn tch, v cungcp cc k hoch v thnh qu ca QLDA.

M 11 - 7

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

HTTT Trong H Thng QLDA

HH ThThngngQLDAQLDA

VnVn HoHo

KiKimm SoSott

ThngThng TinTin

NhnNhn SS HH TrTr ttTT ChChcc

HoHochchnhnh

Ngun: Cleland v Ireland, 2002

HTTT QLDA

M 11 - 8

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

HTTT QLDA: Cc Loi Thng Tin

Ch dn ca t chc hoc thng tin h tr S tay QLDA, phng php QLDA Cc chnh sch, th tc, ch th v DA

Thng tin kinh nghim (historical information) Cc tp tin t cc DA khc cng, lun chng, h s thu ca DA trc Ngn sch, tin , cc thc o thc thi k thut ca cc DA trc

Thng tin v DA hin thi (current project information) Tp tin c t DA hin thi nhng khng cn cn thit cho nhng cng

vic ang thc hin Vt liu thay th H s nhn vin c Hp ng thanh l

M 11 - 9

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Thng Tin: Cc Thuc Tnh

ng n (accurate)Chnh xc (precise)ng tin cy (reliable)Mc chi tit (level of detail)Cc ha, hnh nh, v minh ha khcTon hc v cc con s

M 11 - 10

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Nhu Cu Thng Tin

Tnh trng v tin trin ca DACc thay i quan trng v chi ph, tin , hay k thutCc thay i v nhu cu ti nguynKh khn trong vic thc hin cc mc tiuca DA

Lnh o cng ty

Tnh trng v tin trin ca DACc thay i quan trng v chi ph, tin , hay k thutKh khn trong vic thc hin cc mc tiuca DA

Ch ut/Khch hng

Loi Thng Tin CnCc Bn

M 11 - 11

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Nhu Cu Thng Tin

Tnh trng v tin trin ca cc phn tng ng cahCc thay i v thit k hay tiu ch k thut thuctrch nhim ca hYu cu ti nguyn pht sinh thuc trch nhim cah

Trngphngchcnng

Tnh trng v tin trin ca DACc thay i quan trng v chi ph, tin , hay kthutCc thay i v nhu cu ti nguynCc yu cu mi hay cc thay i v tiu ch k thutGii quyt vn hay chm tr trong cc quyt nhquan trng

Gim cDA

Loi Thng Tin CnCc Bn

M 11 - 12

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Nhu Cu Thng Tin

Tnh trng v tin trin ca DACc thay i v mc tiu DACc yu cu mi cho d nGii qut vn Thay i v phn cng cng vic

Thnh VinDA

Loi Thng Tin CnCc Bn

M 11 - 13

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Kho Kin Thc Ca DA

u Vo(Thng tin ca t chc)

HTTTQLDA (Luu tr kin thc)

C s d liu

Ban DA

Ban DA

M 11 - 14

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

HTTT QLDA: Gi Tr

Nhu cu thng tin QLDA hin ti c p ng nh th no vc y khng?

Cc ci tin no l cn thit h tr cc DA trong tng lai? Nhng thng tin no t cc DA hon thnh h tr cho vic

hoch nh v thc thi cc DA khc? u l nhng thc tin tt nht c th rt ra v p dng cho

cc DA khc? Thng tin DA c chuyn n cc phng chc nng nh th

no? Nhng li ch t HTTT QLDA ci tin? Chi ph v li ch ca HTTT QLDA?

Cc cu hi cn t ra:

M 11 - 15

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

HTTT QLDA: Phn Cng

Kh nng cha ca my ch ln cng vi vic lutr d tr trng lp (off-site mirror backup)

H thng kt ni tc c cao vi tt c ngi sdng

Lu tr thng tin cc b a phng ha dliu.

M 11 - 16

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

HTTT QLDA: Phn MmKh nng:

H tr mt hoc nhiu DAQun l d liu cho tt c cc giai on ca DA

Tha mn nhu cu ca nhiu i tng khc nhau: qun l, QLDA, hoch inh v ln tin , k tonDA, kim sot thay i

Chp nhn vic nhp d liu ca ngi s dngtrn nguyn tc tc thi (real time)

Thu thp thng k vic truy cp ca ngi s dng

M 11 - 17

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

HTTT QLDA: Phn MmBo mt c d liu v bo m vic truy cp ty

theo mc trch nhim ca ngi s dngXut cc yu cu v phn cng

mc chi tit khc nhauTheo c cu phn chia cng vic (WBS) thch

hpC th sn lc d liu mc thp nht d liu sn

cC th chn tt c nhng d liu trng lp

M 11 - 18

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

V D: Trang Web v QLDAA Vehicle to Communicate with Project Managers and Sponsors

Thut NgCng Ngh

Phng PhpQLDA

Cc M HnhQLDA

S Gim St

Cng C QLDA Trc Tuyn

Ngun ThamKho

Lin Lc Cc Ti LiuLin QuanTp San/ Thng Bo Cc Bi Hc

C S DLiu DA

S Pht TrinQLDA

Ngun: QLDA Cng ng, Bang Virgina, Hoa K

M 11 - 19

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Vi D: DA Hm Hi Vn

M 11 - 20

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Vi D: DA Hm Hi VnCp Nht Tin : Bng Biu

M 11 - 21

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Vi D: DA Hm Hi VnCp Nht Tin : Theo Cc Mt Khc Nhau

M 11 - 22

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Vi D: DA Hm Hi VnBiu Th Cp Nht Bng Primavera

M 11 - 23

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Vi D: DA Hm Hi VnBiu Tin Thc Hin Tng Thng

M 11 - 24

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

CC CNG C PHT TRIN H THNG

Cc cng c phn tch: T liu ha (documenting) hthng hin hu v nh r nhng yu cu cho h thngmi.Thu thp d liu (data collection)Biu (charting)T in (dictionary)

Cc cng c thit k: Tr gip vic hnh thnh cc cim ca h thng nhm p ng cc yu cu c vchra trong cc cng tc phn tch.Ch tiu k thut (specification)Cch b tr (layout)

M 11 - 25

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

CC CNG C PHT TRIN H THNG

Cc cng c pht trin h thng: Gip nh phntch trong vic chuyn ti cc thit k vo ccng dng.K thut phn mm (sotfware engineering)To m ngun (code generators)Kim tra (testing)

M 11 - 26

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Mc tiu Pht trin cc k nng truyn t:

Gia cc c nhn Trong nhm Gia cc nhm, Trong t chc, v Vi cc i tc bn ngoi

K nng Truyn Thng tin

M 11 - 27

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

TM QUAN TRNG CA TRUYN THNG Truyn t c xem l mu ca t

chc; n l mch gn nhng b phnph thuc ca t chc li vi nhau.

M 11 - 28

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

Truyn t c hiu qu

S hiu bit S hi lng / th v nh hng thi Hon thin, pht trin cc quan h Hnh ng

M 11 - 29

VIE/02/010 HCMCs ODA PMUs Module 11_Communication Management Day 2

M HNH QU TRNH TRUYN T

Qua trnh ma Qua trnh ma Qua trnh ma Qua trnh ma

hoahoahoahoa

Qua trnh giai Qua trnh giai Qua trnh giai Qua trnh giai

mamamama

Qua trnh giai Qua trnh giai Qua trnh giai Qua trnh giai

mamamama

Qua trnh Qua trnh Qua trnh Qua trnh

ma hoama hoama hoama hoa

Phan Phan Phan Phan

hoihoihoihoi

Thong Thong Thong Thong