PHASE 1:

THE ENTREPRENEUR AND THE BUSINESS PLAN

CURRICULUM VITAE

PERSONAL INFORMATIONMaria Francisca Cap Grimalt

Sol, 5, 07669 Felanitx

678456978 971845876

mariaf.capo11@gmail.com

Sex Female | Date of birth 11/12/1993 | Nationality Spanish

POSITIONBusiness Administration

WORK EXPERIENCE

03 October 2011 09 December 2011Administrative Assistent

Inturotel, Cala d'Or, Spain

EDUCATION AND TRAINING

24 September 2012 PresentSenior Technician in Administration and Finance

IES Felanitx, Spain

September 2010 December 2011Administrative Management Technician

IES Felanitx, Spain

2005 2010Secondary Education

IES Felanitx, Spain

2005 1999Primary Education

C.P. Reina Sofia, S'Horta, Spain

PERSONAL SKILLS

Mother tongue(s)Catalonian

Other language(s)UNDERSTANDINGSPEAKINGWRITING

ListeningReadingSpoken interactionSpoken production

SpanishC2C2C2C2C2

EnglishA2A2A2A2A2

Communication skillsA bit shy

Organizational / managerial skillsOrganized and punctual

Job-related skillsFacility to work in group and very attentive. Time availability. Driving license, B1 and own car.

Computer skillsGood command office suites OpenOffice, Microsoft Office and Free Office, use and find information on the Internet, social networks, billing programs and email

CURRICULUM VITAE

PROFESSIONAL INFORMATIONBongot Agbigay Jeremie

St. Quarter, 8 pbj 5 Porto Colom, 07670 Mallorca. Spain

687412894

jeremie@gmail.com

Gender Female | Date of birth March 081987 | Citizenship Spanish

PROFESSIONAL FIELDAdministration

PROFESSIONAL EXPERIENCE

September 01/ 2005 October 31/ 2007Waitress

Hotel Cala Maral. COMELLA SA, Porto Colom

Assist clients.

March 03/ 2008 March 25/ 2012Waitress

RESTAURANTE CAS PATRO SL, Porto Colom

Take order and serve food.

June 01/ 2012 October 10/ 2013Waitress

HOTEL BLAU PURA VIDA. TENEDORA AGUAMARINA SA, Porto Petro

Provide and serve food, drink and aperitif.

EDUCATION AND VOCATIONAL

June 06/ 2000 Marc 31/ 2004Secondary Education

Manila, Phillippines

PERSONAL SKILLS

Native LanguageTagalog

Foreign LanguagesCOMPREHENDCOMMUNICATEWRITTEN EXPRESSION

Listening comprehensionReading comprehensionOral interactionOral expression

EnglishB2B2B2B2B1

SpanishC2C2C2C2C1

CatalonianB1B1B1B1B1

Communication SkillsGood relations with customers through my work experience in the hotel sector and thanks for the acknowledgment of the other language.

Competence organizational and managementTeamwork capacity gained through my work experience. Sense of organization acquired the tasks I have performed in the work. High capacity for negotiation, conflict resolution and decision making.

Competence related to employmentCreate a good relationship and credibility, demonstrate reliability and professionalism when dealing with customers, partners and team members, respond coherently. Honesty and frankness of situations. Facility to avoid conflicts between work and personal interests or activities.

ICT Skills

Driving LicenseGood management of the OpenOffice suite.

B1

CURRICULUM VITAE

PERSONAL INFORMATIONGlria Cerd Gay

3, Tintorera 07670 Porto Colom

697683415

gloria13593@gmail.com

Sex Female | Date of birth 13/05/1993 | Nationality Spanish

JOB APPLIED FORAdministrative

WORK EXPERIENCE

01 July 2012 20 September 2012Administrative secretary

Transceol SL, Felanitx Spain

Accounting

EDUCATION AND TRAINING

23 September 2013 PresentTechnician in Administration and Finance

Ies Felanitx, Felanitx Spain

Human Resources, accounting, Business Simulation, Logistics, Financial Management.

September 2010 June 2011Administrative Management Technician

Ies Felanitx, Felanitx Spain

Human Resources, Buying and selling, Accounting, Public Administration, Keyboards, Products.

2005 2010Obligation Secondary Education

Ies Felanitx, Felanitx Spain

Mathematics, Plastic, Natural, Social, Physics and Chemistry, Music, Catalan, Spanish, English, Technology, Optional

PERSONAL SKILLS

Mother tongue(s)Catalonian

Other language(s)UNDERSTANDINGSPEAKINGWRITING

ListeningReadingSpoken interactionSpoken production

SpanishC2C2C2C2C2

EnglishA2A2A1A1A1

CatalanC2C2C2C2C2

Communication skillsI'm a discreet person, at the same time competitive, I have ability to communicate with clients and co-workers.

Organisational / managerial skillsI'm very responsible and organized with a high capacity of organization and leadership.

Job-related skillsI have high individual and group capacity of working.I have driving license and own car B1.Time availability.

Computer skillsGood command of the tools of OpenOffice and its programs, as well as PowerPoint.

BUSINESS NAME IDEAS

RELATED TO HOBBIES AND INTERESTS

Diving school: Is a school where you learn to dive through theoretical and practical courses, in addition to other activities such as paddle surfing, kayak, boat trips, sailing...

Advantages: Is a sport that has a lot of demand for tourism, where you always know new things and it is very well paid.

Disadvantages: Is a business that only can open in summer and always depends on the time to practice it.

INNOVATION

Cupcakes: Is very similar to a bakery but the difference is that each product is decorated by hand made and it is dedicated exclusively to cupcakes.

Advantages: It is a business different and exclusive, besides hand work is expensive.

Disadvantages: People don't known it, besides these products are very fattening.

RISKY

Active listening: Is a phone line where you can tell your personal and professional problems.

Advantages: There are shy people who not want to tell their problems face to face and by telephone nobody can't see you.

Disadvantages: Some people not trust a phone line.

RELATED WITH ANIMAL WORLD

School of dogs: Is a daycare and school only for dogs, where they are taught discipline and coexistence, besides receiving entertainment.

Advantages: There are many people who must leave their animals alone and closed.

Disadvantages: The prices are high because it requires a lot of time and patience and not everyone can afford it.

RELATED TO RELATIONSHIPS AND FRIENDSHIPS

Karaoke: Is a place where people can enjoy singing, choosing the songs they want with the condition that should be consumed.

Advantages: It is fun and affordable prices.

Disadvantages: Not everyone likes this fun.

RELATED TO ECOLOGY AND ENVIRONMENT

Recycling shop: Is a store where all products are recycled.

Advantages: The prices are low.

Disadvantages: There are few people who buy recycled products.

RELATED TO THE PROFESSIONAL EXPERIENCE

Private clinic with all services: Is a building that is divided with different departments of all kinds: dentistry, gynecology, cosmetic neurology...

Advantages: The access to any department or operation is very fast.

Disadvantages: Not everyone can afford it.

COMBINATION OF TWO TRADITIONAL BUSINESS

Bakery Coffee: Is a combination of two traditional businesses such as bakery and coffee to offer a service and get more customers.

Advantages: Due to the variety of services the benefits would be greater.

Disadvantages: It is a quite common type of business, which means that there would be much competition.

RELATED TO WELFARE OF PEOPLE

Spa: Is a place that offers health treatments, therapies and various relaxation methods to improve the welfare of people using it as their primary source of water.

Advantages: It is a type of business which usually brings about many benefits and attracts a lot of tourism.

Disadvantages: It costs a lot and needs a lot of money to start the business.

RELATED TO UNMET NEEDS

Campus for diabetic people: Is an establishment where diabetic people are taught about everything you need to cope with their disease, the complications that may arise...

Advantages: Not much competition because it is an unusual business and helps to improve the quality of life of people with this disease.

Disadvantages: You have to get good professionals and some suitable installations to carry out the campus, and all that can carry a very high cost.

RELATED TO LIFE CHANGES

Marriage counselor: Is a business dedicated to try solve problems inside a marriage and give tips to be able to improve coexistence.

Advantages: Helped many couples to improve and strengthen their relationship or marriage.

Disadvantages: It has a high cost as we need a lot of professionals.

RELATED TO TOURISM

Rent a car: Provides automotive short or long periods of time for those who are outside and need transportation.

Advantages: There is a lot of tourism and it is much more convenient than to rent a car to take the bus.

Disadvantages: It's a business with lots of competition and quality.

RELATED TO A RISKY IDEA

Luxury car dealership: Sale of a variety of cars trying to offer customers the best sales and the best advice to clients on the car they want.

Advantages: We can has very high profits when you consider the quality of the cars.

Disadvantages: Because of the crisis that we are suffering, only a small part of the population can afford this luxury.

A RELATED CHANGES IN THE PURCHASING POWER

Second hand shop: We Offer any second hand product that is in good condition at an affordable price and maybe antique products.

Advantages: Prices are affordable for everyone, in addition to the ease to find products.

Disadvantages: There are very few people who buy second-hand goods as they are usually old and reused and are now outdated.

RELATED TO TRADITIONAL OR CONVENTIONAL

Prenatal shop: Is a shop specialized in pregnancy, babies and children.

Advantage: The price is quite high and it is an important needs.

Disadvantage: Due to Spain's crisis the birth rate has been reduced.

RELATED TO PERSONAL FORMATION

Culinary school: Is a private non-profit organization dedicated to training the best culinary professionals.

Advantage: Due to the crisis maybe young people inspire to study.

Disadvantage: It requires a big investment, contract professional employees, which also requires a high salary.

RELATED TO AN INNOVATIVE BREAKER

Self-service laundry: Is a commercial establishment where clothes can be washed and dried using coin-operated machines.

Advantage: It is relatively new concept and already have extensive market gap to be covered. You don't need employees to make them work because everything is automatic.

Disadvantage: There is insufficient clients in the area.

RELATED TO A JOB EXPERIENCE

Sushi restaurant: Sushi is a Japanese food consisting of cooked vinegared rice combined with other ingredients usually raw fish, vegetables or seafood.

Advantage: Limited competition, recently sushi has become famous dish in Spain so it is probably can have high benefits.

Disadvantage: Sushi seems exotic meal.

RELATED TO AN IMPORT PRODUCT

Mini market Asian product: Is a commercial local specialized in Asian products.

Advantage: The population becomes more open to the Asian market since there are more foreigners.

Disadvantage: Insufficient customers in this region.

RELATED TO EXISTENCE IMPROVE

Wine store: Is a business local specialized in wine sales.

Advantage: It is unique in the place. The tourist will have a place where can enjoy Spanish wines.

Disadvantage: The investment is very high.

RELATED TO ECOLOGICAL ENVIRONMENT

Mini market organic products: Organic Products Without Intermediaries is an organic food and all kinds of healthy and beneficial for our food and nutrition.

Advantage: Organic foods are healthy because they no contain artificial substances they are properly assimilated by the body without affecting the metabolic functions.

Disadvantage: The lack of information and familiarity on the part of consumers an organic products.

COMPARATIVE TABLE

BUSINESS PURPOSE

Definition: After doing a comparison we decided to create a business of cupcakes. We think it is the best choice for its points obtained, besides it is very interesting idea, and there aren't many such business in the zone chosen.Currently is a business that is very fashionable, which attracts the attention for its originality in the work by hand made and the wide variety of products.

The needs that it satisfy: Elaborate quality cakes that fit the needs and desires of the client in general, always providing the best prices and personalized attention.

The innovations that provides: We will strive to be recognized as one of the best pastry cupcakes in the city for its quality, attention and good service.To become the best pastry we will do it through promotions and specials to attract future clients with good publicity.We can offer our customers the opportunity to come to our shop to try our products, they have the possibility of taking the best drink to accompany a cupcake.

Situation that justifies this gap in the market: We decided to put our business in the resort of Cala d'Or, because:It is a town where there is a lot of tourism, in addition to all its inhabitants.

It is an area where there are many hotels that might need our services, as there isn't other business like ours in the area.

DISTRIBUTION OF WORK

Among the three we did a brainstorming, each one providing ideas that came to our minds. After gathering up to 21 ideas, we distributed seven for each one in order to analyze the advantages and disadvantages of each of them.

Glria's ideas: Diving School, Cupcakes, Active listening, School of dogs, karaoke, Recycled Shop and Private Clinic with all services.

Maria Francisca's ideas: Bakery Cafe, Spa, Campus for diabetic people, Marriage counselor, Rent a car, Luxury car dealership and Shop second hand.

Jeremie's ideas: Self-Service laundry, Sushi restaurant, Mini market Asian products, Wine store, Culinary school, Prenatal shop and Mini market organic products.

When we had advantages and disadvantages, we put our work together and retouch it a little among us.

The three together made the matrix for decision-making and we wrote the objective of the company and the distribution of work.

NAMES SELECTION

We have done brainstorming of names:

GloJeMa cupcakes: is the combination of our names.

All you need is cupcakes: we have chosen this sentence because we like it and it is original.

3 Delicious cupcakes: we have chosen this name because we like it, number 3 refers to the three of us in the group and delicious conveys a sense of sweetness.

Three cupcakes: is the number of the group members.

Caprici cupcakes: because the majority of people give themselves sweet caprices.

Temptation cupcakes: because the cupcakes are very tempting.

Sweet cupcakes: the cupcakes are very sweet.

Delicious cupcakes: the cupcakes are delicious.

Golden cupcakes: the word gold it define a high degree of excellence.

GJF cupcakes: the letters represents our names with simplicity and elegance.

Angel cupcakes: Angel represents kindness and behavior. It's a common name and easy to remember for the clients.

LOGOS SELECTION

THE CHOSEN NAME AND LOGO ARE:

We have chosen this logo because it is what we liked.

The name refers to the number the members of group and delicious because the cupcakes are really delicious.

We think that the design is the most suitable, the cupcakes have warm colors.

Besides we put Cala d'Or because the store will be installed there.

DISTRIBUTION OF WORK

This phase consisted in: searching logos individually, contrasting the logos obtained and redacting the sentence all together.

Glria Cerd has done the logos: GloJeMa Cupcakes, All you need is Cupcakes, Three Cupcakes and 3 Delicious Cupcakes.

Maria Francisca Cap has done the logos: Temptation Cupcakes, Caprici Cupcakes and Sweet cupcakes.

Jeremie Bongot Agbigay has done the logos: Delicious Cupcakes, Golden Cupcakes, GJF Cupcakes and Angels Cupcakes.

Finally, when we had our logos we discussed each logo and we shared our opinions in order to select an appropriate logo for our business.

We had also made our individual evaluation in which we have rated ourselves according to our behavior during these days.

PERSONAL EVALUATION

1st time delivery, to share and discuss with the groupQuality of work: content, coherenceQuality of work: presentation, spellingInvolvement / availability

Glria Cerd9879

M Francisca Cap9878

Jeremie Bongot9888

SELECTION OF LOCATION:

In the first place, we decided to choose the location in Cala d'Or, because it is the most tourist village, and thanks to hotels and tourists we can have many opportunities like: serving our products to hotels and completing training courses, especially during the summer months.

In addition it has a great number of residents during the whole year.

We have chosen this location for the following reasons:

It is situated in the center.

It is a very privileged, (easy to see) because it is located at the entrance of the town, specifically at the roundabout.

It has easy access to parking.

THE LOCATION SELECTED IS AS FOLLOWS:

We have chosen this place, as we have said before, because of its location, in addition to its features:

Main floor 90m2

Basement 98m2

Monthly rental costs 1,300.

2 rest room, one for staff and one for customers.

Small terrace.

Emergency exit.

Main floor

Small terrace

Rest room for clientsBasement

Rest room for staffEmergency exitLAYOUT

DISTRIBUTION OF WORK

In this section we distributed the tasks as follows:

Maria Francisca has been responsible to take a walk in Cala d'Or searching different places where to locate our business, since we had the bad luck of not finding it any on the internet.

After having found the various places, all three together we selected the one that we believe the most appropriate and we went to visit it.

After visiting the place, we did a little reasoning why we decided to put the business in Cala d'Or, and chose it.

Jeremie has selected the most suitable photographs and also made the map location.

Glria has made the general planning, after discussing how we wanted to distribute.

The three together have made the distribution of tasks and individual assessment table.PERSONAL EVALUATION

1st time delivery, to share and discuss with the groupQuality of work: content, coherenceQuality of work: presentation, spellingInvolvement / availability

Glria Cerd9888

M Francisca Cap9888

Jeremie Bongot9887

MATRIX FOR THE MATURATION OF BUSINESS IDEASCRITERIA EVOLUTION

0. Nothing1 to 2. Insuficient3 to 4. Little5 to 6. Normal7 to 8. Notable9 to 10. ExcellentFILTERSPERSONALSMARKETRESOURCESI like the ideaI have got informationI have got contactsI have got timeI have strong pointsIs there space in the market?Is innovative?Does it satisfy a market need?I have information about the competitionI have access to a distribution channelsCan it be profitable?Have I financial availability?Can It be put in to practise?Facility to access the raw material?Is it easy to place?Is it easy to find suitable staff?SELECT THE FILTERSXXXXTOTALVALORATION

ESTABLE PONDERATION10%10%10%5%20%15%5%10%

WRITE THE IDEASDiving school7243634654,6

Cupcakes9786867

Active listening3458363454,45

School of dogs555465675,25

Karaoke5564456765,25

Recycled shop56645656565,45

Private clinic with all services455372354,65

Backery Cafe44434564,65

Spa656564565,45

Campus for diabetic people5467565455,15

Marriage counselor43435454,05

Rent a car5554745655,35

Luxuary car dealership33544345453,9

Second hand shop445435454,2

Self-Service Laundry446554564,85

Sushi restaurant5453545454,55

Mini market asian product445454,45

Wine Store655656455,25

Culinari School4554456544,65

Prenatal Shop556456565,45

Mini market organic products454635454,35

???Pgina ??? (???)00/00/0000, ?Pgina / Curriculum Vitae European Union, 2002-2013 | http://europass.cedefop.europa.eu Page / European Skills Passport
Maria Francisca Cap Grimalt European Union, 2002-2013 | http://europass.cedefop.europa.eu Page /