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    A newspaper from Partners for Inclusion // Summer 2012 // Edition 0

    If disabled people are in the firing

    line, how will people supported by

    Partners get on? Laura Wardrop at

    Partners cautions that there will

    inevitably be an impact. Theres nodoubt that the changes to Disability

    Living Allowance (DLA) are going to

    be difficult for some more than

    others.

    My particular worry is about

    people whose needs arentimmediately obvious. If you can see

    that someone needs support, its

    more difficult to cut their benefits.

    The system is geared to them. But

    when it comes to people whose

    needs arent so visible for example,

    people with autism, aspergers,

    mental health problems the form

    dont ask the right questions. Its to

    easy to use the things they can do

    an excuse to ignore the support thneed.

    Its the same story with the

    Employment Support Allowance,

    which will replace Income Support

    and Incapacity Benefit. People will

    assessed as capable or not capable

    of work. There is considerablecontroversy about this assessment

    which has declared people with, fo

    example, terminal cancer fit for wo

    Similarly, assessment of the

    mobility component of DLA, > PAGE

    1.9% of populationshoulder 24% ofcutsGovernment reforms target the most vulnerable

    Chancellor George Osborne says times are tough but were

    all in it together. Should we be reassured? Not according to

    a Manifesto published by the Campaign for a Fair Society,

    which says 23.7 billon of the cuts (58%) will hit disabled,

    older people and those living in poverty. 1.9% of people

    those with the most severe impairments will shoulder aquarter of all cuts. Some of us are more in it than others, it

    seems.Partners for Inclusion

    provides tailor-made support

    so that people with learning

    disabilities and mental health

    issues have their own home, a real

    place in community and control

    over their life. This is our rst

    newspaper. Its a tabloid: no need

    to le under important: must readone day. Flick through, see what

    grabs your attention. If people like

    it, therell be two papers a year.

    Please tell us what you think.

    SERIOUSLY THINGS AREREALLY GOING TOCHANGE

    PARTNERS NEWBOOK FEATURESFIVE FREEDOMFIGHTERS

    FLOURISHINGFRIENDSHIPS DM2 GETS THEPARTY STARTED

    Dates and

    li iliCUTS TOPARTNERS: ISTHIS A GOODTIME TO PANIC?

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    Partners Paper |Summer 2012 | Edition 01 2

    PublishingInformationThe Partners Paper is anewspaper produced anddistributed by Partners forInclusion, a not-for-protorganisation and registeredcharity providing high qualitysupport to individuals withlearning and/or mental healthdisabilities.

    Registered ocePartners for InclusionWest Kirk84 Portland Street

    KilmarnockKA3 1AA

    Production

    Editor: Carl [email protected]

    Design: Henry [email protected]

    Print: Quotemeprintwww.quotemeprint.com

    Contents1.9% of population shoulder

    24% of cuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    Team talk: mums the word . . . . . . . . . . . . . . . . . . 3

    A revolution in social care? . . . . . . . . . . . . . . . . . . . 4

    Learning to love Carista . . . . . . . . . . . . . . . . . . . . . . . . . 4

    Everything you always wanted to

    know about services (but were

    afraid to ask) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Qualifying success . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Things are going to change

    seriously! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Sun, sea and sangria . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Freedom ght . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Just Connections: the same

    but dierent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    A good time to panic? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    Flourishing friendships - DM2

    gets the party started . . . . . . . . . . . . . . . . . . . . . . . . . 10

    My week in pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Highs and lows of leading a team . . . . 12

    Role call: The jobs people

    do for Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    Labels are for jars . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13Local authority charging and

    Joe Bloggs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

    Health and safety news . . . . . . . . . . . . . . . . . . . . . . . . 14

    Risky business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    Beyond Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

    Up close with... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

    Benets worriesIf you get support fromPartners (or are involved with

    someone who does) and youhave concerns about benets,please contact Laura Wardropat Partners:

    Tel: 01563 825555

    Email: [email protected]

    You can also get informationfrom your local welfare rights

    department at your council.Also, try your Citizens AdviceBureau.

    Who works for

    Partners?293 staff work for Partners:

    208 support workers55 team leaders11 service leadersTwo senior service leadersChief executive and threedirectors14 central sta that support allthe teams.

    Cover pictureThe painting featured on thecover is called Flying Fishy! byKelsey McDowall

    Kelsey has been with JustConnections for two and ahalf years. She enjoys lotsof dierent activities butespecially enjoys art, cardmaking, sports and music anddance at her local college inGirvan, where she has madelots of new friends.

    Partners GoldAward

    The Investors in PeopleGold Award has been givento Partners for excellencein leading, managing anddeveloping sta.

    Cathy Jamieson MP did thehonours by unveiling a plaqueto celebrate the achievement.

    Cathy said Im very proudto have been a part of the

    celebrations to honour theleadership and work ofPartners for Inclusion ... asmall charity thats making abig dierence to the lives of thepeople it works with and thisaward celebrates the dedicationand passion of all of its sta.

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    CutsContinued from page 1

    focuses on whether people can

    or cant physically walk. Laura

    Wardrop comments If someoneisnt assessed as needing the high

    rate of DLA, then they cant apply

    for a Motability vehicle. If that

    person cant use public transport

    because of their hidden needs,

    that can lead to all sorts of other

    problems.This shortsightedapproach will be familiar to

    anyone whos had dealings

    with the funding of services. Its

    common sense that prevention

    is better than cure and there

    are plenty of government paperssaying exactly that. But the reality

    is that local authorities make it

    harder and harder to get a service.

    Raising eligibility thresholds

    means that, in many authorities,

    you can only get a service when

    youre at crisis point.It would be much cheaper and

    more efficient to support people

    to stay out of crisis by helping

    them to be as independent

    as they can be. It would make

    sense to help people use their

    own resources and find supportoutside the system through

    relationships with ordinary

    people family, neighbours,

    friends, workmates. Its not as

    if professional help is the be-alland end-all. Families and carers

    already provide five times more

    support than professionals,

    according to the Campaign for a

    Fair Society.

    Web site links...

    www.campaignforafairsociety.org

    Team talk: mums the word

    Fay is not team leader because

    shes Kelseys mum. Quite the

    contrary. Such an arrangement is

    rare, maybe unique in Scotland.

    Id been working for Partners forthree years and was involved inKelseys support at the beginning,

    until a team was found. When the

    first team leader left, we couldnt

    find the right replacement. We

    live in Girvan. Its a small place

    surrounded by countryside. It wasgoing to be difficult to find a local

    team leader and we didnt want

    to move to some place where no-

    one knew Kelsey.

    ID BE LYING IF I SAID ITS

    STRAIGHTFORWARD. IT CANBE TRICKY. IN EVERY AS PECTOF KELSEYS SUPPORT, THERE

    ARE TWO VOICES IN MYMIND

    I approached Partners with the

    idea of applying for the job. Some

    organisations would rule that

    straight out of court. But Partners

    and Just Connections didnt. TheCare Commission didnt either,

    just so long as I didnt live in the

    same property as Kelsey. That was

    Fay Scobiesays being team leader of her daughters

    service is great and sometimes tricky

    Kelsey has a support service provided by Just

    Connections. Fay is the team leader and also Kelseys

    mum. Unusual? Definitely. A good idea?

    Fay thinks so.

    ok because she lives in her own

    place two minutes away from me.

    So I applied and went through

    the same process as anyone else

    who goes for a job with JustConnections. It definitely wasnt aforegone conclusion that Id get it.

    In leading the team that

    supports Kelsey, Fay has a head

    start. Parents know every detail of

    their childrens support needs and

    Kelsey needs a lot of support. Shehas a team of four who support

    her round the clock.

    Kelseys had a hard time growing

    up, says Fay. She has a rare genetic

    disorder and has profound physical

    and learning disabilities. Shes had

    a lot of surgery. But shes cheerful,lively and loving and cheeky with

    it. Shes also very sociable. Loves

    college, music, playing cards and

    games like skittles. Shes also a

    whiz on her iPad. Shes good at

    navigating her way to the thingsshe likes movies, audio stories

    and youtube. She also has all the

    details of her support service on

    there, laid out as presentations

    people on her team, her schedule

    for the week, her planning day all

    with voiceovers.

    So, if its such a good

    arrangement, why arent there

    more parent team leaders orsupport workers?

    Partly, says Fay, its down

    to Partners being open to

    ideas being creative. But also

    its definitely not for everyparent. Id be lying if I said its

    straightforward. It can be tricky.

    every aspect of Kelseys support

    there are two voices in my mind

    one is the team leader taking

    decisions that help Kelsey to

    push forward and become moreindependent. The other voice

    belongs to the mother, with all

    those instincts about protecting

    her and making sure shes

    safe. Most staff dont have this

    dilemma. They just have to dogood job. I have to stay consciou

    all the time of whos speaking

    the mother or the team leader

    and do a good job. I dont alway

    get this right and thats probabl

    hard for the other team membeBut theyre brilliant. Theyre very

    patient with me.

    MY ADVICE? FIND YOURWAY OF HELPING YOURSON OR DAUGHTER TO BEINDEPENDENT SO THAT THEYWEATHER THE STORM IF YOUGO FIRST

    Would Fay advise other parents

    follow her example?We cant be the only ones

    this would work for and there

    are massive advantages. But,

    make no mistake: its not easy.

    Everyones situation is different.When Kelsey was about 14, I kneI had to find a way for her to be

    independent so that, if anything

    happened to me, things wouldn

    fall apart. I guess thats the only

    advice I have. Not Be your son

    or daughters team leader, but

    Find your way of helping themto be independent so that they

    weather the storm if you go first

    and maybe, for some people, tha

    way would be to become a team

    leader.

    Team leader andmother: Fay with herdaughter, Kelsey

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    A revolution in

    social care?People taking control of their support money, gettingfamily and friends to help plan the support, spending

    money creatively a holiday rather than respite care!

    Can this be real? Is there a revolution going on?

    No-one has stormed parliament

    but something big is happening

    self-directed support.

    A bill is making its way through

    the Scottish Parliament and is likely

    to be passed later this year.Self-directed support is exactly

    what it says: people who need

    support get control over how it

    is arranged and how they spend

    the money. You should be able

    to take as much control as youwant. You can do it all yourself

    employ staff, keep the books or

    pay an organisation to do the

    administration for you. If you want

    the council to carry on organising

    your support, you can.

    The new system will build on

    Direct Payments (DPs) which havebeen around for almost 15 years.

    But, in self-directed support, you

    should be able to spend the money

    more flexibly and not be restrictedto paying for direct care. So, in

    theory, you could buy a friendly

    neighbour a meal for a few hours

    support with doing the shopping.

    This would be cheaper than a

    care agency. Then theres more

    money for support with otherthings. A man in England, where

    self-directed support has been

    government policy since 2007,

    bought a football season ticket for

    a neighbour who helped him get

    to the ground and back and stayedwith him during the match. This

    was cheaper and better. He went to

    matches with a football fan rather

    than someone paid to be there.The big question, says Partners

    chief executive, Doreen Kelly, is

    how much flexibility will councils

    allow people to have? If people are

    allowed to use money creatively, it

    can be their ticket into community

    life and a real place as an equalcitizen. If theyre forced to spend

    it on care, probably little will

    change. Most likely, it will varybetween the two. But its a massive

    opportunity.

    As councils in England have

    found, its a big and difficult

    change. Its like getting a cricket

    team to switch to football whenthey dont know crickets rules

    and have never seen a match.

    Its hard to do it gradually play

    half football and half cricket for a

    while. And you cant be perfect ait before you start. Thats anothe

    worry, says Doreen. There areearly signs that councils spend

    too much time trying to get thesystems perfect before using

    them. You cant do that. You have

    to learn by doing.

    Web links...

    www.selfdirectedsupportscotland.org.

    www.centreforwelfarereform.orgwww.in-control.org

    The lowdown on Carista

    Carista is a computer programme designed

    especially for Partners. Because its on the

    web, service leaders and team leaders can

    access information without having to be in

    the office. Carista:

    contains all information about rotas,

    timesheets, Individual Service Funds,annual planners and more.

    has a database of information

    about people we support and the staff.

    replaces paper forms such as

    timesheets.

    calculates annual leave entitlements(which can be very complicated).

    keeps on-call information up to date.

    has a budget tool that does away with

    trawling through papers looking for

    rates of pay and other details.

    Learning to love CaristaJill Barbour describes how staff have been on a bit of a journey with

    Carista, Partners information management system a computer

    programme. It may sound dull but its made a real difference.

    All the practical information you need to run

    a service is put into Carista time sheets,

    Individual Service Funds, rotas everything.It helps us access reliable information much

    quicker.When we switched from paper forms to

    Carista, some staff struggled especially those

    who had never used a computer. There was

    a good deal of training and figuring it out

    together.

    Some staff who had never touched acomputer before were worried about the

    change. In the end, though, they turned out

    to be really good at Carista because they

    put so much effort in and were proud of

    their personal development. Everyone is on

    board now. The benefits are obvious. All the

    paperwork is in one place. Information is

    at our fingertips. Theres no more franticsearching for that lost piece of paper or

    hunting for details of pay or holidays.It probably doesnt take less time to use but

    its much more efficient. Its easy to see how

    often staff get support and supervision, the

    hours of support provided, budget information

    and lots more.

    We did a review recently. There are someniggling problems and were going to tackle

    those. Then Its on to Carista phase two.

    More information

    [email protected]

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    Q

    This issues question is:Partners talks aboutpeople being involved

    in community. But what canpeople with learning disabilitiesreally contribute?

    A social work manager asked this question a

    few years ago. Instead of getting annoyed or

    offended, lets treat it as a straight question.

    Take a close look at ourselves and were

    a bundle of positives and negatives. If wethink of our negatives, we might come up

    with a list like this: overweight, neurotic,

    drink too much, lazy, disorganised, hopeless

    with money, self-pitying and so on.

    If we take this list as being the wholeme, we may find it difficult to get up inthe morning. Well each need a multi-

    disciplinary team.

    We have to remember we have a list

    of pluses as well. People with learning

    disabilities are no different. Like everyone,

    they need support with some things. Butthey also have things they can offer their

    own qualities and skills.

    If we think of some of the people who use

    Partners support, we easily come up with

    a list like this: welcoming, a good laugh,

    honest, assertive, wicked sense of humour,

    great memory, good at: dog-walking,

    organising, computers.

    Part of our job is to help people find a

    place in communities where these skills arewelcome. If someone is strong and loves todig all day, theyll probably be welcomed by

    a group renovating a piece of land. It doesnt

    matter if the digger has some unusual

    behaviour.

    Even if you leave aside the question of

    rights everyone should have the right to

    their place in community, to be a citizen communities are simply better when

    everyone is included. The more a community

    is made up of people who look, do and think

    the same, the less interesting it is.

    So, yes, people with learning disabilities

    and mental health issues can contribute tocommunities. And the more they do, the

    better the community is.

    The next question is: what else can

    Partners do to help people play their part in

    community?

    Questions

    If you have a question that youd like to ask

    anonymously, email: [email protected]

    *We borrowed the title from the Woody Allen

    film, Everything you always wanted to know

    about sex (but were afraid to ask).

    Everything you always wantedto know about services (but

    were afraid to ask)*Partners answers this editions awkward question

    Everyone probably has nagging doubts about how to support people

    with learning disabilities and mental health issues things were not

    sure of but we dont think its ok to talk about. Maybe we think its

    not politically correct or think we should know already. So we carry on

    having the doubt. This column will ask questions and give Partners

    answer.

    QualifyingsuccessPartners support staff have toregister with the Scottish Social

    Services Council. We are making

    sure that everyone who works for

    Partners is qualified and registered

    Support workers

    Support workers need a qualification of SVQ2

    or above in order to register. In May 2012,

    Partners had 208 Support Workers. Of these:

    97 (47%) held a recognised qualification inhealth and social care; 31 (15%) were workingtowards their chosen qualifications; 15 (7%)

    were waiting to start; 65 (31%) were still

    deciding what qualification route to choose.

    Team leaders

    Team leaders need SVQ3 level 3 or above and a

    first line management qualification at 15 credpoints or above. In May, of Partners 55 team

    leaders: 38 (69%) already had a social care

    qualification at the right level; 6 (11%) were

    working towards their qualification; 11(20%)

    were waiting to start.

    Service leaders

    Service leaders need a qualification in health

    and social care equivalent to an SVQ level 4

    or above and a management qualification in

    health and social care at 60 credits or above.

    In May, of the 13 service leaders: 4 (31%) had a

    relevant social care qualification; 2 (15%) wereworking towards their chosen qualification;

    5 (39%) needed their qualifications checked

    when the register opens; 2 (15%) were waiting

    to start.

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    Things are going to

    change seriously!Carl Poll talks to Jacqui Kerr, East Ayrshire Social Work

    I was about to interview Jacqui Kerr and wondering how we were going to make

    this interesting. I wanted to ask her about the East Ayrshire Integrated Resource

    Framework. Have you switched off already? Dont. Its fascinating honestly.

    I put it to Jacqui that the jargon

    is a turn-off to anyone who isnt a

    social-services-meeting junky.

    Ok, long name but its simple

    really. There were too many

    services out there doing their ownthing. Different providers working

    with the same person would

    overlap or couldnt use their time

    and resources efficiently. It didnt

    make sense. We wanted to make itall more sensible more coherent.

    The people who are losing out

    are the ones who use the support.

    So weve gone back to them 90

    people with learning difficulties

    who have quite high support needs

    to find out what makes sensefor them. Two workers one from

    Social Work, one from Health are

    doing intensive assessments with

    them: 21 so far. Its about making

    the funding work for individuals.

    If its working for people with

    learning difficulties, theres no

    reason we cant extend it to mental

    health and people on the autistic

    spectrum. Thats the intention.

    On the work plan, there are some

    big aims. Consider this: Cultureof prevention and enablement

    [will be] jointly established across

    all services. I put it to Jacqui that

    authorities have been going on for

    half a century about preventionbut that services are still rationedout to people in crisis.

    ...A MORE PREVENTIVEAPPROACH. IT S NOT JUST TALKAND THERES NO RE D TAPE

    This whole thing comes from the

    Scottish Government which wants

    to use health resources better move some into social services and

    take a more preventive approach.

    Its not just talk. Now, in East

    Ayrshire, If youre supporting

    someone who, say, lives in their

    own home, has challenging

    behaviour and things get difficulton a Friday afternoon, you can

    get extra funding straightaway to

    get over the crisis. No red tape. A

    senior officer from Social Work and

    one from Health make an instant

    decision.

    THERES GOING TO BE AMASSIVE SHIFT. PEOPLE WILLBE ABLE TO HAVE AS MUCHCONTROL AS THEY WANT OVERTHEIR FUNDING AND SUPPORT

    OK, so far, so convincing. But, if Icome back in two years, what will

    have changed? Jacqui is confident.This big change is tied in to

    another big change self-directed

    support. The bill is going through

    parliament right now. Theres going

    to be a massive shift. People will

    be able to have as much control asthey want over their funding and

    support. Weve watched whats

    happened in England, where

    self-directed support has been

    government policy for five years

    and weve done our own Scottishpilots. Were being careful. We

    think we can get this right.

    Jacqui dismisses the idea that

    the Resource Framework is a

    way of making a smaller, more

    manageable pool of support

    providers.Providers are on board. They

    want things to be organised

    more sensibly. They were telling

    us that, for example, if they

    were supporting someone at

    night and someone nearby was

    getting support from a different

    organisation, it would make sens

    for the two providers to cooperat

    rationalise their cover.Partners for Inclusion have

    been an important ally in workinall this out. They are pioneers in

    individualised services. Weve use

    their expertise and experience.

    Also, theyve blazed a trail for oth

    bigger providers which are startito follow some of their footsteps

    Jacqui Kerr is Team Manager for

    Adult Services and Service Officer

    in Contract & Commissioning, East

    Ayrshire Social Work.

    Five things worthknowing about theIntegrated ResourceFramework

    1Its more interesting

    than it sounds. Its about

    people getting a better

    service. Till now services haventalways been provided in a

    sensible way.

    2People with learning

    disabilities are involved.90people with learning

    disabilities in East Ayrshire willget intensive assessments to

    work out what will work best fo

    them. Then it will be rolled out

    to others.

    3Service providers are for

    it. Organisations thatoffer services could feel

    threatened but it seems they

    dont. They want services to be

    organised more rationally.

    4Its part of a biggerchange self-directedsupport. The framework

    is tied into the Scottishgovernments plans for a new

    system of social care self-directed support. See page 4: A

    revolution in social care?

    5Partners has helped.

    Partners for Inclusions

    experience in

    individualised services hasinfluenced the design of the

    Framework.

    Jacqui Kerr: Its not all talk.

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    I love all the preparations:

    shopping for swimwear and

    summer clothes. Thats what

    us girls are best at!

    I like going all-inclusive.

    I get to sample differentfoods and check out the local

    cocktails.

    WHEN IM ON HOLIDAY I

    RELAX BY THE POOL, CHILLOUT, SOAK UP THE SUN,THEN HEAD UP TO THEPOOL BAR FOR ICE-COLDDRINKS AND PEOPLE-WATCHING

    Other times, Ill look round

    the souvenir shops as I have

    lots of friends to buy pressies

    for. Sometimes I go on a dayexcursion booze cruises are

    my favourite. Oh, and I do like

    the banana boat. Im still a

    young thrill seeker at heart!

    In the evening, I get all

    glammed up hair done,

    make-up on and make

    for the restaurant fordinner. Then its back to

    the hotel to check out the

    entertainment and the

    talent in the lounge. A

    few drinks, a chat with the

    other holiday-makers and asingalong round off the day.

    Although I love going onholiday, I look forward to

    getting back to my own

    wee house, catching up

    on local gossip with my

    neighbours and meeting up

    with family and friends toshare my holiday memories

    and give them their

    pressies.

    Ill keep you posted on my

    next adventure.

    Sun, sea and

    sangriaEleanor McMahon reports on anothergreat holiday

    I recently returned from my holiday. I had

    a great time: fab hotel, lots of sun sea and

    sangria! I like to holiday abroad at least once

    a year as I love flying. Ive been to Tenerife but

    this year it was Lanzarote.

    Freedom ghtA book to be published by Partners features five freedom

    fighters. These are people who have escaped the world ofinstitutions and, with help from Partners and others, are

    building a new life.

    Partners asked Clare Hyde, director of

    the Foundation for Families, to gather

    the stories of people supported by

    Partners. They are stories that inspire.

    They show that, in place of labels

    given to people in institutions challenging, vulnerable, self-harming its possible to put peoples qualities

    first resourceful, determined, kind.

    The labels decide what services

    people will be given. Knowing

    peoples qualities, on the other hand,

    is the starting-point for buildingrelationships, getting involved,

    making a contribution, having a

    good life.

    The following extract is about Sam,

    one of the five people featured in the

    book.

    Sam, freedom ghter

    Sam is 28 years oldand spent much of

    his early life in institutions and fostercare

    placements. Partners for Inclusion began

    to support Sam when he was 22.

    Sams behaviour at that time was

    challenging and chaotic. He had been

    given various labels and was thought to

    be a risk to himself and to others.

    I was put in care when I was six

    months old. Basically, I was passed from

    pillar to post. I was put with a foster

    family when I was 13 and it was them

    who got me into Partners for Inclusion

    I came out as gay when I was 16 and m

    foster parents didnt take it well. I final

    left when I was 22 and thats when I cato Partners.

    When I lived with my foster mum an

    dad, I wasnt allowed to be me. They w

    strict. Even after college I wasnt allowe

    to do what 18 year-olds should be doin

    If I hadnt got into Partners I

    wouldnt be living in society. I would

    be in an institution. Partners have been

    supportive all the way through this. Th

    were scared for me in case I got attacke

    I am happy now. When I left, I came

    straight into my own place but I had 2

    support from Partners. Im living my

    youth which I wasnt allowed then.

    I get a lot of stick for being gay wher

    I live. Its strange. I wonder why people

    cant accept me. I dont care what peop

    look like, what they are. As long as they

    treat me with respect I will do the sam

    back. I really deserve a chance in life.

    Everyone deserves a chance. I dont jud

    folk. Who am I to judge?

    Publication

    The book will be published

    later in 2012. More information:

    [email protected]

    Learn to relax: Eleanor shows how its done.

    Patrick, one of the freedom fighters in the book, surveys the possibilities of a life outsithe institution.

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    That was always the plan. Partners

    doesnt want to build an empire. It

    wants to stay small dedicated to

    the 46 people it supports. But therewas a demand for more Partners-

    style support and the best way of

    meeting that demand was to start

    another organisation.

    We knew it would take timeto get to the point where JustConnections becomes independent

    and there are still quite a few

    things to work out. Partners

    Trustees are closely involved, of

    course, making sure that we get it

    right.

    The day will come, though, whenJust Connections flies the nest. But

    even then well come back often to

    see mum and dad (and definitely

    not just to bring a bag of dirty

    washing).

    Just Connections: the

    same but dierentIan Williams picks out the parallels with Partners for Inclusion

    Just Connections supports people in the same way Partners does. We share an office.

    We share pretty much everything. You could say were Partners offspring. But the

    child is growing up.

    Just Connections now supports

    17 people. The eighteenth person

    is about to move in to their own

    place. Theyre all individuals butif you got them together for a

    photo you might see a difference

    to a similar Partners snap. Most

    of the people supported by Just

    Connections are younger.

    PARTNERS DOESNT WANTTO BUILD AN EMPIRE. THEBEST WAY TO MEET DEMANDIS TO START ANOTHERORGANISATION

    Ten of the 18 started getting

    support from us when they were

    still at school. To its credit, SouthAyrshire Council decided to do

    something sensible about people

    in transition from childrens to

    Ian Williams: Well be back to see

    mum and dad.

    adult services. We all know thats

    the time when things go wrong for

    lots of people.

    South Ayrshire had the foresightto provide people with eight hours

    support a week for two years

    before the big change.

    During that time, we were able

    to build a relationship with peoplewhile they had the stability ofschool and, mainly, lived at home.

    Generally, things have gone well.

    Some are still at home with their

    parents. Some have moved into

    their own place. Some people do

    voluntary work at charity shops.

    Robert, whos featured in thispaper (see page 11), works at the

    National Trust.

    Most people dont have 24-hour

    support. That preparation the

    eight hours a week has paid

    dividends. People who otherwise

    might have disappeared for year

    into expensive placements are

    more and more independent.

    WE SUPPORT PEOPLE IN THESAME WAY PARTNERS DOESBUT THE DAY WILL COME WHJUST CONNECTIONS FLIES THENEST

    So Just Connections is the same a

    Partners only different.But then, everything changes. I

    notice how the attitude of paren

    of younger people is different fro

    a few years back. Theyre more

    demanding and rightly so. They

    have higher expectations. The

    result is that theres a healthier

    power balance between them anus. They say This is what we expe

    for our daughter rather than just

    taking whats on offer. Thats wha

    we want to hear.

    Maybe, in a few years, therell

    be another organisation growingup under Partners wing. Withou

    a doubt, that will be different to

    Partners and Just Connections

    too. I look forward to seeing wha

    its like.

    Ian Williams is director of Just

    Connections.

    The Just Connections team (with some members of Partners Central Team). From left to right: Graeme Cartwright, Fay Scobie,Geraldine Smith, Laura Wardrop, Lesley Corbett, June Binning, Michele Munro, John Bingham, Lesley McGilvary, Ed Garrett, LibbyRobertson, Stephen Cochrane, Diane McGowan, Sean Finnie, Linda McQusiton, Dawn Cook, Jamie Sloan, June Jeffrey, AnneSloan, Jaci Isaacs, Fiona Thomson, Ruth Martins, Suzanne Maxton

    JUST

    CONNECTIONS

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    A good time to panic?

    Editorial by Doreen Kelly, chief executive of Partners for InclusionPartners has been expecting cutbacks. Weve known since 2007, when the world

    economy went into freefall, that local authorities would make drastic cuts. If ever

    there were a good time to panic, perhaps this is it.

    Cuts to Partners have ranged from

    8% to 20% in the last year. Some

    might say we are lucky. Otherorganisations have to make cuts of

    50% or more.

    We see organisations trying

    different ways of dealing with

    the problem. Some fight, somerestructure and some make massredundancies. Some try for political

    advantage, others try to grow

    sometimes by taking over smaller

    agencies.

    CUTS TO PARTNERS HAVERANGED FROM 8% TO 20%.SOME MAY SAY WE ARE LUCKY

    We dont think these approaches

    are sustainable and they dont fit

    with our principles and values.

    We decided not to panic. Making

    decisions in a panic is not wise.

    We sat back, took a deep breathand realised that our response

    must be based on the principles of

    Partners for Inclusion.

    We ruled out growing the

    organisation to achieve economiesof scale because this would have anegative impact on the quality of

    our work.

    We also dismissed the idea of

    making people redundant en

    masse because we didnt want to

    create an unhealthy culture andlose good staff.

    Finally, we didnt think just

    fighting the cuts would work,

    although we are involved in the

    Campaign for a Fair Society which

    protests against the cuts.

    WE RULED OUT MASSREDUNDANCIES. WE DIDNTWANT TO CREATE ANUNHEALTHY CULTURE AND LOSEGOOD STAFF

    Having listed the things we

    wouldnt do, it was easier todecide what we would do. In the

    right hand column I have listedsome of the approaches Partners

    for Inclusion has adopted to get

    through these times.

    More information about:

    Carista: see page 4

    Just Connections: see page 8

    Altrum: www.altrum.org.uk

    Beyond Limits:

    www.beyondlimits-uk.org/

    see also page 15

    How to deal with thecuts to Partners:

    Help those we support to get

    unpaid people in their lives, li

    their family and friends, so thhave others who can stand up

    for them even if their service

    at risk.

    Support people to be as

    independent as they can be

    help them to get jobs, friendsand good things to do with

    their time so they are less

    reliant on paid staff. Funders

    see that we are trying to wor

    more efficiently and can also

    spend the money weve savedon others who need a service

    Influence decision-makers: oupositive reputation built by, fo

    example, the publication of o

    book and our consultancy wo

    enables us to have a say in ho

    money is spent and, indeed,

    how it can be saved by offeringood, personalised support.

    Help other organisations to

    start and develop, for exampl

    Just Connections and Beyond

    Limits. We believe that startin

    new organisations is better

    for people who use supportthan simply growing PartnersAlso, we will be able to share

    resources and functions like

    finance. We will save money

    and extend the network of

    like-minded organisations we

    already have in Altrum.

    We can probably always

    improve efficiency. At presentfor example, closer working

    between team leaders is

    creating efficiencies and, we

    hope, long-term savings.

    Use technology such as Caristour information managemen

    system.

    Work closer with colleagues ilocal authorities, so we can he

    them to minimise the effect o

    the cuts.

    So, if theres ever a good time to

    panic, we think this is not it. We

    believe we have the right approato steer Partners safely and

    successfully through these tough

    times.

    ILLUSTRATION: CATHY BALME / [email protected]

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    Contact

    Dates and Mates Ayrshire

    About us

    Sign in HelpJoin us

    Calendar

    Accessibility

    Home NewsMembers

    Flourishing friendships - DM2 getsthe party startedA new club for people in Ayrshire

    DM2, a club where people

    can make new friends, has

    people flooding through

    the doors.

    60 people were expected to join

    DM2 in the first year but more

    than that number signed up in

    the first month. Two discos at

    the Malt Cross in Ayr and The

    Garage in Kilmarnock got the

    ball rolling. Other events arecoming thick and fast. Activities

    were decided by tick-box

    questionnaires.

    The partys started: DM2 kicks off with a disco at the Malt Cross in Ayr.

    Organisers had expected picture

    quiz nights and bingo to bring inthe most votes. But top choiceswere discos and karaoke. Walking

    came in as a surprise third.

    Everyone seems to enjoy walks

    but not alone thats where DM2

    comes in.

    Anyone in Ayrshire can apply

    to join and John and Aimee, DM2organisers, are dealing with a

    steady flow of applications 11 in

    the week this paper went to press.

    Support workers who went

    along with some people to the

    first discos were positive. Onecommented The man I support

    is usually pretty shy but he got

    introduced to some new people.

    He was chatting and dancing. I

    expect people will get together

    outside.

    The venture has the backingof some local businesses. The

    Malt Cross pub has given over

    part of the pub free of charge.

    The party spilled over into the

    rest of the pub as locals joined in.

    The Promotional Chocolate Co.

    has made DM2 chocolates and is

    sponsoring the club for a year.East Ayrshire Council and

    Partners have contributed to

    start-up costs.

    Soon, DM2s website will be

    launched. Members will be able t

    find out the latest news and seewhats coming up.

    DM2 has two organisers

    Aimee and John.

    Find out more

    For more information callAimee

    Johnor Helenon 01563 825515.

    Aimee, DM2 organiser

    John, the second DM2 organiser

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    My week in picturesHi, Im Robert. Im 23. I have my own pad, which Ive been in for three yearsnow. I need some support but doesnt everyone? Here are a few pictures

    which tell you some of the important things in my week.

    FridayI love a good party.

    SaturdayAt the football, one of

    my biggest passions.

    SundayMy room. I like it colourful.

    Do you think theres room foranything else on the walls?

    MondayJai McDowall signing his CD. He used

    to be my support worker and he wonBritains Got Talent. I taught himwell! One day Ill be signing a copy ofmy CD for him.

    TuesdayFine dining: I do like a

    good meal out.

    WednesdayMe at work at the Robert BurnsCentre. Well someones got todo it. You cant go to footballand party all the time.

    ThursdayOn the X Box, I am the best

    ever manager on Fifa 12.

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    Highs and lows of

    leading a teamHelen Walker gets excited

    I know its a clich but I absolutely love my job. Getting up in the

    morning, I just want to get to work.

    The feeling I get when working with theteam everyone focused on supporting

    someone to have the life they want its

    very exciting.

    There have been memorable moments.

    After two and a half years of supporting

    him to build relationships, he was invitedto a birthday party by someone in the pool

    league. And then, at a karaoke night, seeing

    him wandering round chatting to people

    (with the support worker in the background,

    where they should aim to

    be). These might seem like

    small things but they are

    a big deal in this persons

    life. Its a long journey andyou have to be there for

    the long haul to appreciate

    the changes. His family

    said they would never have

    expected to see that sort

    of change such a level ofindependence.

    Its not all fun and

    celebration, of course.

    Theres the groundwork:

    careful planning, trying to

    get a rota that works foreveryone. And its easy to

    get overwhelmed take

    too much on, say yes whenthe sensible answer is no.

    Getting worn out is no good

    for the person we support

    so you have to make surecommitment doesnt tip

    over into burnout.

    Someone asked me

    recently what my lowest

    point has been. A difficult

    issue came up with thefamily and I handled it all

    wrong. For a little while, I

    felt completely lost didnt

    know what to do. Im beingopen about this because

    such situations will arise

    if you do this kind of work. The importantthing is how we work through them. I knew

    I could go to my line manager and Partners

    chief executive and be honest about it. I got

    fantastic support.

    Its two years since I became team leader.

    I built up to it steadily. I was a supportworker at first. That was six years ago. Then

    I was an assistant, then acting team leader.

    Im looking forward to what the coming

    years bring.

    Role call

    The jobs people dofor PartnersIn each issue of the Partners

    Papertherell be a summary of

    one particular job. This time its

    the turn of:

    Team leaderRole and responsibilityPractical support to the person who gets

    support. Leadership and management ofa small team working for that person.

    Main responsibilitiesMaking sure the person gets the right

    support.

    In a nutshellMaking sure the person is empowered

    at every reasonable opportunity to make

    decisions and take control over their life

    and service.

    Nuts and boltsWorking with the team on the Essential

    Lifestyle Plan, Service Design, PersonCentred Plan, Action Plan and individual

    Working Policies. Organising team

    meetings, diaries and communications.

    Working with people in the Central

    Team (like the service leader, finance,

    training, H.R.). Meeting with people in thepersons wider support team (like the Care

    Manager, Community Learning Disability

    Team, Community Psychiatric Nurse).

    Recruiting, supervising, motivating,

    developing team members. Properly and

    wisely managing money in the service.Making sure that, if the person needs

    support managing their money, they are

    as involved as possible.

    Qualities neededNot needing to be told what to do,

    comfortable with responsibility, creative.

    Problem solver, leader, collaborator.

    AccountabilityAnswers to the service leader and the

    person supported.

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    We want to see the wholeperson with all their individual

    qualities. But labels are used

    whether we like it or not and its

    best to know what people mean

    when they use them.

    So in this issue of the paper, wekick off an A-Z of labels.

    AutismThis is how the NationalAutistic Society denes

    autism:

    Autism is a lifelongdevelopmental disability

    that affects how a person

    communicates with, and relates

    to, other people and the world

    around them.

    It is a spectrum condition,

    which means that, while allpeople with autism share certain

    areas of difficulty, their condition

    will affect them in different

    ways. Asperger syndrome is a

    form of autism.

    More information:

    www.autism.org.uk

    Bipolar disorderThis is how MINDdenes bipolar disorder:

    Someone diagnosed withbipolar disorder (formerly

    known as manic depression)

    experiences swings in mood

    from periods of overactive,

    excited behaviour known as

    mania to deep depression.Between these severe highs and

    lows can be stable times.

    Everybody experiences mood

    shifts in daily life, but with

    bipolar disorder these changes

    are extreme.

    More information

    www.mind.org.uk

    Cerebral palsyThis is what Scope says:

    Cerebral palsy is a condition

    that affects muscle control andmovement. It is usually caused

    by an injury to the brain before,

    during or after birth.

    Children with cerebral palsy

    have difficulties in controlling

    muscles and movements asthey grow and develop. Cerebralpalsy itself is not progressive;

    the injury to the brain does not

    change. However, the effects

    may change over time for better

    or worse. There is no cure for

    cerebral palsy, but physiotherapyand other therapies can often

    help people with cerebral palsy

    become more independent.

    More information

    www.scope.org.uk

    ChallengingbehaviourThis is what Mencapsays:

    Some people with a learning

    disability may demonstrate

    extreme behaviour, which is

    often referred to as challengingbehaviour.

    This may include ... hitting or

    kicking other people, throwing

    things or hurting themselves.

    It often appears in people who

    have difficulty communicatingtheir needs and wishes in other

    ways.

    The last sentence is most

    important. This kind of

    behaviour might be the last

    resort for someone trying to tellus they are unhappy. At Partners,

    we know that each person has

    their own way of telling us what

    they want and need and we have

    detailed plans about how to

    listen and respond.

    More information

    [email protected]

    Community careThe main effect of the 1990 NHS

    and Community Care Act was a

    move away from institutionalcare. The idea was that peoplewould move to ordinary

    neighbourhoods and live in

    their own place. For people with

    learning disabilities, this often

    meant living in group homes

    with others who had learning

    disabilities.In general, group homes

    have found it hard to get rid of

    institutional practices. With staff

    rotas, an office in the front room

    and fire exit signs, its difficult to

    see these places as someoneshome. Worse still, people are

    moved in and out and dont have

    the same rights as tenants.

    There are alternatives. Partners

    and other organisations have

    shown that its possible forpeople to have a home that is

    ordinary and is genuinely theirs.

    More information

    Talk to us at Partners:

    01563 825555

    [email protected]

    Labels are for jarsAt Partners for Inclusion, were wary of labels. Too often, we see how people are

    defined by labels someone has given them maybe a long time ago. If you wearglasses, you probably dont think thats the most important thing about you and

    you wouldnt want to be discussed or introduced as a specs-wearer.

    Local authoritycharging and JoeBloggs

    Many local authorities areincreasing the amount they

    take back from peoples

    benefits.

    Local authorities see these chargesas a contribution towards support.

    They vary a lot from 25 to 95 a

    week. This charging can have a big

    impact.

    Take Joe Bloggs, for example.

    Partners supports Joe, who has a

    learning disability and autism. The

    local authority couldnt providehim with suitable housing because

    he can be very noisy when he gets

    upset. So he lives in private rented

    accommodation.

    Money coming in He has Income Support and

    all the premiums with Severe

    Disablement Allowance: 174.35

    per week in total. He also has

    High DLA Care 77.45 and

    Mobility Allowance. He has

    a Mobility car because he cantcope with public transport.

    His weekly income total is

    251.80.

    Money going out The local authority charges him

    95 a week as his contribution t

    his care. This leaves him 156.80

    His housing has oil heating -

    very expensive. This costs him

    around 50 a week. He needsto budget 20 a week for other

    utilities.

    He spends 30 a week for diesel

    for his car. He needs 40 a weekfor all groceries.

    This leaves him a grand total

    of 16.80 a week for everythingelse going out, clothes,

    holidays and all other living

    expenses.

    On Partners scientic Rich-To-Skint Scale, Joe is ociallyskint.

    http://www.autism.org.uk/http://www.mind.org.uk/http://www.scope.org.uk/http://www.scope.org.uk/http://www.mind.org.uk/http://www.autism.org.uk/
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    Up close with...

    Graeme Cartwright, Just Connections team leader since March2011

    BeyondLimitsSam Sly checks in withnews of the Plymouth

    organisation set up with

    the support of Partners.

    Beyond Limits works in the same

    way Partners does. Partners

    helped to set it up in 2011. Doreen

    Kelly, Partners chief executive, isalso a director of Beyond Limits.

    We started carefully but the

    pace is picking up. We have done

    service designs and working

    policies for six people in hospitals

    from Norfolk to Northants. So far,weve been chosen to support five

    of them. Were starting the the

    same process with six more.

    After six months preparation,

    one woman is moving into her

    first permanent home. Shes

    decorating as we speak. Gettingback to her original community

    has opened up a whole world:

    reviving friendships, going night

    clubbing for the first time in nine

    years and re-connecting with her

    wide family network. She has her

    own team and takes recruitmentseriously. She bought a suit and

    heels for the job.

    The other four people should all

    be in their own place by October.

    Our teams are fantastic andso are the families. It always

    saddens me that families who

    stick by their relatives, despite all

    the barriers and frustrations put

    in their way, are often branded

    as difficult. They are the greatest

    asset the person has and make

    wonderful partners for us.

    The rst person that inspiredme wasMy higher history teacher at

    school. I became interested in the

    civil rights struggle in America especially Martin Luther King. Im

    still inspired by the way he led

    non-violent protests in the face of

    such provocation.

    Sheer joy is.Seeing my four-month-old son

    first thing in the morning looking into his cot and seeing

    (usually) a big smile.

    What really annoys is .Intolerance, especially racism. Why

    do some people spend so much

    energy on bad feelings towardsothers? Why not meet people, talk

    to them and then decide if you like

    them or not?

    If I could revisit an event in my

    life, it would be..When I dropped out of university

    with only five months beforefinishing my degree. I was swayed

    into going travelling. What can I

    say? I was young and impulsive.

    My most treasured possessionisMy guitar. I dont play as muchas I used to, mainly because Im

    not allowed to in the house! Ive

    played since I was 14 but it really

    doesnt show.

    If I had to leave Scotland to livesomewhere else, Id move to.New York. Ive been four times andI love it the whole vibe of the

    place. I love just walking around

    the streets. In reality, living there

    would be pretty mad and hectic

    and that probably wouldnt suit

    me but Id love to try it out.

    Have you always wanted to be ateam leader?

    Not at all. Id never imagined it.

    When I started working in care, I

    saw team leaders and thought Idnever want to do the paperwork,

    deal with conflicts and issues andsocial work and management

    and families and reviews and so

    on. Funny thing is I still dont!

    What I most like about myselfisMmm.. maybe that I dont get

    flustered easily. Staying calm canbe helpful in some situations. I

    hope it doesnt look like me being

    lazy.

    If I had to change something

    about myself it would be..Id be super-motivated, mega-

    successful and, of course, very, verich. But, back to reality, Im happ

    to try my best at things and do

    what I can.

    If I had just one desert islanddisc, it would be...This is the hardest question of a

    as music is my first love. There ajust too many possibilities. But I

    I have to choose, Ill say Marvin

    Gaye: Whats Going On.

    Graeme Cartwright: sheer joy

    Sam Sly, director of Beyond Limits

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    Buffet Disco Raffle Bar Beach partytheme King and Queen of the Beach

    Tickets 8 from Partners Reception.

    West Kirk, 84 Portland StreetKilmarnock, KA3 1AA

    [email protected]: 01563 825555

    Partners for Inclusion

    Summer Beach BallConcert Hall, Troon14 July 2012, 7.00 p.m.

    Relax!Relaxation workshopWednesday 19 September 9.30 4.30

    Life too hectic? Workload taking over?No time for yourself?Time to take control and RELAX.

    The workshop will:

    teach you new relaxation techniques

    allow you to close your eyes on the job

    help you to make time for yourself

    enable you to discover inner peace and calm

    help you to be more effective at work.

    Put in your booking request to the TrainingDepartment now.

    Looking for some sweet ideas

    for personalised promotional

    confectionery? Youve come to

    the right place. The Promotional

    Chocolate Company isnt just

    about chocolate. We offer a

    wide range of bespoke, personalised corporate

    confectionery. It doesnt matter if youre looking for

    promotional biscuits, chocolates or sweets, we can

    offer everything you need.

    The Promotional Chocolate Co. sponsors DM2 (see page 10).

    F I O N A @P R O MO T I O N A LC H O C O LA T EC O . C O. U K | WWW. P R O MO T I O N A LC H O C O LA T EC O . C O .U K | T EL . 0 1 2 94 8 3 5 998