SDL Proprietary and Confidential

Multilingual Device& L10n UI Testing

Introduction to the SDL Test Lab

Herb Bauer, Business Consultant

SDL Language Customer Success Summit 2015

2

Medical device manufacturers choose to test with SDL

Will someone’s life be

in jeopardy because of

unclear instructions?

Will Chinese patient data

transfer between glucose

meters and mobile devices?

Can you afford to delay

rollouts to foreign markets?

Can you meet regulatory

requirements at twice the

speed and half the cost?

3

Global software companies choose to test with SDL

How can you make sure that

your forms can handle Arabic?

Can your lists support

Japanese numbers and

sorting rules?

Does your Russian OCR

engine work on newspapers?

Does your software work on

Mac and Windows, with Retina

displays and touch screens?

4

Mobile device manufacturers choose to test with SDL

Simulate very large

server infrastructure

Governments use their

tools – we satisfy their

security standards

Innovative test methods:

Persona-based, Thailand

high quality, low cost

5

What if the smoke alarm

fails on a router that’s

only sold in Ireland?

Does the device connect

to the top 100 routers

in Europe?

Can you launch your

product if you don’t

have this information?

Global Internet-of-Things manufacturers choose to test with SDL

6

How will you check your

website before launch into

ten new countries, and

do it very fast?

How will you know that your

security software will work in

all languages, all browsers

and all your mobile devices?

Are you sure your mobile

testing prototypes are

securely managed?

Multinational electronics firms choose to test with SDL

7

Will the firmware upgrade

work in Europe?

Do credit card purchases

& digital rights management

work outside the US?

Will 3rd party apps crash

your software?

Will your foreign partner’s

content damage your

reputation?

Digital media player developers choose to test with SDL

8

We detect and prevent internationalization issues

Text Expansion /

Truncation Issues

Vertical Clipping

of Text

Legibility

Problems,

Handling of

Emphasis

Externalization

of Text

(Un-translated

Text)

Extraction of

Too Much Text

(Over-translation)

9

We prove that live, run-time testing is effective

Line Break

Issues,

Hyphenation

Problems

Some Locale

Issues (Date,

Address,

Numerals)

Character

Encoding & Font

Display Issues

User Interface

Design Problems

10

Why international software & device testing?

Test types:

Functional Testing: Product works as

specified in all supported environments

Linguistic Testing: All translated instances

provide the same high-quality user experience

Benefits:

Rigor/

Traceability

Lower

Risks

Higher

Quality

Lower

Localization

Costs

Faster

Time-to-

Market

11

Test Lab Differentiators

Extreme customer focus

Fully equipped test labs with

dedicated IT, HR, test and

financial management

20 years experience

in localization testing

Large localization test lab,

centralized, with native

language resources

Secure test lab location in the

US plus world-wide resources

Standard processes and

tools, but highly flexible and

adaptable to your needs

Great prices (using our

Thailand & India resources)

Very competitive prices

in US Test Lab

SDL Test Lab is unique