Leadership
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Transcript of Leadership
Leadership
Learning ObjectivesIdentify the main obstacles to effective leadership in the organization
Understand the nature of leadership – both formal and lateral
Understand a range of leadership skills
Use the skills and processes presented techniques to improve the quality of leadership
Explain the benefits of having effective leadership in the organization
What is Leadership?
What is Leadership?
• Leadership is not something you do to people it is something you do with people
Blanchard, Zagarmi and Zagarmi 1994
Leadership Defined
Creating & Communicating Meaning
Genuine Caring About People
External Focus
Awareness of the Big Picture
Clear Honest Communication
Leadership and the Organization
The organization needs to have leadership because leaders provide:
• Direction
• Motivation
• Inspiration
These allow ordinary people within the organization to produce extraordinary results over the long term.
Understanding Leadership
Leadership is the essential ingredient that turns visions and plans into reality Effective leaders harness the energies and gain the commitment of their people
towards great achievements Leadership is the ability to get others to do willingly the things you want them to do
for you Key elements are therefore
• Vision Clarity in knowing where you need to get to • Motivation
Spurring the people to work with you to achieve the vision
What Makes an Effective Leader?
Traits
Behavioral
Situational
The factors that make an effective leader can be classified under three headings:
Situational Approach
Behavioral Approach
Traits
Approach
What Makes an Effective Leader?
What Makes An Effective Leader?
Current thinking is that an effective leader possesses
• key characteristics from the Traits approach
• Skills and behaviors from the Behavioral Approach
• Use these in conjunction with appropriate responses from the Situational
Approach
Leadership & Management
Leadership v/s Management
Activity Management Leadership
Creating an agenda
Planning and budgeting
Establishing direction
Developing a human network for achieving the
agenda
Organizing and staffing Aligning people
Executing plans Controlling and problem solving
Motivating and inspiring
Leadership v/s Management• There has to be a balance
– Managers need to have some leadership skills– Leaders need to have some management skills
– A mix of both is what makes a leader successful in today’s world.
Leadership Style
Leadership Style
Can be defined as
• The way in which you carry out your functions as a leader
• A consistent pattern of behavior
• A behavior that has been developed by you consciously or sub-
consciously over time
Leadership Styles
Autocratic Leadership Style
Bureaucratic Leadership Style
Democratic Leadership Style
Laissez-Faire Leadership Style
Autocratic Leadership Style
• Manager retains as much power and decision-making authority • Manager does not consult employees, nor are they allowed to give any input
Should be used when:• New, untrained employees join• There is limited time in which to make a decision
Should be avoided when:• Employees expect to have their opinions heard• Employees become tense, fearful, or resentful
Bureaucratic Leadership Style
• The leader ensures that everything must be done according to procedure or policy• If things are not done according to the book, the manager refers to the next level
above him or her
Should be used when:• Employees are performing routine tasks over and over• Safety or security training is being conducted
Should be avoided when:• Employees do only what is expected of them and nothing more• Employees lose their interest in their jobs and in their fellow workers.
Democratic Leadership Style
• Also called the participative style as it encourages employees to be a part of the decision making
• Manager shares decision making and problem solving responsibilities• Can produce high quality and high quantity work for long periods of time
Should be used when:• Highly skilled or experienced employees• When implementing operational changes
Should be avoided when:• New, untrained employees join• When time is limited
Laissez-Faire Leadership Style
• Also known as the "hands-off¨ style. The manager provides little or no direction and gives employees as much freedom as possible
• All authority or power is given to the employees and they must determine goals, make decisions, and resolve problems on their own.
Should be used when:• Employees are highly skilled, experienced, and educated• Outside experts, such as staff specialists or consultants are being used
Should be avoided when:• If It makes employees feel insecure at the unavailability of a manager.• The manager cannot provide regular feedback to let employees know how well they
are doing or when the Manager doesn't understand his or her responsibilities and is hoping the employees can cover for him or her
Leading A Team
Leadership & Teams
Forces and Leadership Style In today’s organization teams are
involved in every function
For teams to achieve maximum
effectiveness it is important that
appropriate leadership be shown so as
to provide:
• Direction
• Motivation
• Cohesion
There are three forces that need to be considered• Forces within you
― Influenced by background, knowledge, values and experience
• Forces in the team ― Influenced by the leaders
personality, their relationship with the leader and their expectations of the leader
• Forces in the situation ― Influenced by the nature of the
task, time available, customer demands, resource availability
Motivational Skills
Giving praise and honest appreciation when it is due
The leader’s job often includes having to change the attitudes and behaviors of the followers This can be achieved by:
Calling people’s attention to mistakes - but indirectly
Talk about your own mistakes before criticizing another person
Ask questions instead of giving direct orders
Let the other person save face
Praise very improvement
Give the person a fine reputation to live up to
Use encouragement to make any fault seem easy to fix
Make the other person happy about doing as you suggest
Lateral Leadership
Definition: Getting things done when you are not the boss
This may be required or appropriate when
• Cross Functional Teams are involved
• Project Team Management is required
Lateral Leadership by Fisher & Sharp 1998
Lateral Leadership
Lateral Leadership Process There is a 5 step process for lateral leadership
1.
•Defining the purpose by clarifying the results to be achieved
2.
•Think about the process and the outcomes
3.
•Integrate thinking and doing to learn
4.
•Offer everyone a challenging role so as to engage hearts, minds and bodies
5.
•Give clear feedback in a constructive way
Keeping Leadership On-Course • The key components for this are what defined leadership at the
beginning of this module
Creating & Communicating
MeaningGenuine Caring About People
External Focus
Awareness of the Big Picture
Clear Honest Communication
Final Comment
An army of deer led by a lion is more to feared than an army
of lions lead by a deer
Phillip II of Macedonia
Thank you