Krispy Kreme Magic Moment Presentation
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Transcript of Krispy Kreme Magic Moment Presentation
Krispy Kreme QatarCreating Magic Moments
“ Make it Happen “
Creating Magic Moments by innovating ideas• Drawing a smile on our guest’s face, Hearing our guest say WOW!!, Sharing with them their good times and warm memories with their friends & families Those are our main goals and by creating those magical moments we make sure that we have reached our goal.
The Krispy Kreme team had an action plan for developing the magical moments, one thing we have developed is our birthday cards where the customer fills in his birthday details and what kind of doughnut he/she likes.
Creating Magic Moments by innovating ideas
•On the day of the guest’s birthday, We are : -sending our customer an SMS from saying” Happy Birthday from Krispy Kreme” - Inviting him/her for one of our stores to get his FREE birthday dozen “ Specially made for him & titled with his/her name” .
Birthday card samples
WOW!!! We have a magic moment here!!!
Customer’s birthday special doughnuts
Sharing good times, Events & Occasions Ramadan and Eid
• Our Krispy Kreme team has come up with the idea of having designed doughnuts for certain occasions.
• As we reside in a Muslim country which has a lot of islamic occasions like Ramadan and Eid, the team has decided to come up with designed Eid and Ramadan Doughnuts (Just a sample filled doughnuts titled with occasion congratulation greeting.
• Those items enabled us to share ocassions with our customers and to build friendship and memories between both sides
Ramadan and Eid Doughnuts
Magical Conclusion
• As said before our main goal is to draw a smile on our customer’s face with our magical moments.
• We will always strive to innovate and come up with new ideas the will flourish our magical atmosphere.