How to amplify your social media on Twitter: CASE-NAIS 2013

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How to Amplify Your School’s Social Media Beyond the Basics The Social Media Playbook Sunday, January 13, 13

description

Stephen Johnson, Director of Communications, Windward School (California) (@burma999), helps independent and private schools identify how to share your school’s story in a way that makes your story worth tweeting about. Part Two of the edSocialMedia Pre-Conference Forum.

Transcript of How to amplify your social media on Twitter: CASE-NAIS 2013

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How  to  Amplify  Your  School’s  Social  Media  Beyond  the  Basics

  The  Social  Media  Playbook

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Twi?er  is  an  online  social  networking  service  and  micro-­‐blogging  service  that  enables  its  users  to  send  and  

read  text-­‐based  messages  of  up  to  140  characters,  known  as  "tweets.”

-­‐  Wikipedia

A  Basic  DefiniBon  of  Twi?er

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(i.e.,  What  Should  You  Know  How  To  Do?)

What  Are  the  Basic  FuncBons  of  Twi?er?

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(i.e.,  What  Should  You  Know  How  To  Do?)

• How  to  set  up  an  account• How  to  set  up  a  profile• How  to  Tweet• How  to  follow  others

To  learn  the  basics,  refer  to  Mashable’s  “TwiGer  Guidebook”  at  hGp://on.mash.to/EQU82  or  blogger  Brendan  Schneider.

What  Are  the  Basic  FuncBons  of  Twi?er?

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“Don’t  think  of  picking  the  right  tool,  but  pay  a?enBon  to  what  kind  of  interacBon  the  tool  enables  or  magnifies.”

-­‐  Liz  Allen  (from  Currents  Magazine,  April  2012)

An  Idea  of  Twi?er  Beyond  the  Basics

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How  do  we  go  beyond  the  basics?

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The  Basics• broadcasXng  news  and  updates  from  your  school

How  do  we  go  beyond  the  basics?

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The  Basics• broadcasXng  news  and  updates

Beyond  the  Basics• having  conversaXons  (begin  by  listening)• making  connecXons  (get  outside  of  your  community)

• engaging  followers  (promoXon  is  easy)

• building  relaXonships  (ask  for  and  offer  help  and  feedback)

How  do  we  go  beyond  the  basics?

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  Great  Examples  of  Schools  That  Go     Beyond  the  Basics  with  Twi?er

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Use  TwiGer  to  BROADCAST  BASIC  NEWS  AND  UPDATES

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Use  TwiGer  to  BROADCAST  BASIC  NEWS  AND  UPDATES

Gould  AcademyBethel,  ME@gouldacademy

• Good  mix  of  the  every-­‐day,  arXcles,  photos,  video,  news  stories

• Tucker  Kimball,  Director  of  CommunicaXons  @tuckerkimball

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Use  TwiGer  to  BROADCAST  BASIC  NEWS  AND  UPDATES

Windward  SchoolLos  Angeles,  CA@windwardschool

• Put  a  widget  on  your  homepage

• Low-­‐cost  involvement,  users  don’t  have  to  log  in  or  subscribe

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Use  TwiGer  in  TIMES  of  EMERGENCY

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Bay  Ridge  Preparatory  SchoolBrooklyn,  NY@bayridgeprep

• Used  TwiGer  to  communicate  about  Sandy  related  closings,  fundraisers,  etc.

• On  TwiGer  since  2009

• Tweets  family-­‐related  and  educaXon-­‐related  arXcles  and  resources

Use  TwiGer  in  TIMES  of  EMERGENCY

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Use  TwiGer  to  BUILD  AN  ATHLETICS  COMMUNITY

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Harvard-­‐Westlake  School  Los  Angeles,  CA@hwathleXcs

• 2,400  followers

• Avenue  of  communicaXon  and  info  for  parents

• Put  link  on  all  team  pages

• Post  all  U/S  scores  and  highlights

• Reaches  reporters  (LA  Times)

• Live-­‐tweet  big  away  games  so  community  can  follow

• AthleXc  Director  Vince  Orlando

Use  TwiGer  to  BUILD  AN  ATHLETICS  COMMUNITY

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Use  TwiGer  to  GET  YOUR  HEAD  OF  SCHOOL  to  GO  SOCIAL

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• 1422  followers,    main

• 318  followers,  HOS

Loomis  Chafee  SchoolWindsor,  CT@loomischaffee@SCulbertLC

Use  TwiGer  to  GET  YOUR  HEAD  OF  SCHOOL  to  GO  SOCIAL

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Windward  School  Los  Angeles,  CA#wwhc13/socialHomecoming  Project

• Drove  folks  to  the  /social• mash  page  and  WW  

website

• Used  our  Social  Ecosystem  (FB,  TW,  blog,  photos,  video)  to  create  awareness  and  excitement

hGp://bit.ly/UOhg5W

Use  TwiGer  to  CREATE  SPECIAL  EVENTS  (use  hashtags)

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Use  TwiGer  to  BUILD  PROFESSIONAL  RELATIONSHIPS

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Use  TwiGer  to  BUILD  PROFESSIONAL  RELATIONSHIPS

Dr.  Leshin’s  visit  to  campus  in  fall  2012

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Use  TwiGer  to  BUILD  PROFESSIONAL  RELATIONSHIPS

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Use  TwiGer  to  BUILD  PROFESSIONAL  RELATIONSHIPS

Two  months  later  .  .  .  

Our  RoboXcs  team  does  well  at  Vex  CompeXXon,  so  .  .  .

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Use  TwiGer  to  BUILD  PROFESSIONAL  RELATIONSHIPS

Two  months  later  .  .  .  

Our  RoboXcs  team  does  well  at  Vex  CompeXXon,  so  .  .  .

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Use  TwiGer  to  BUILD  PROFESSIONAL  RELATIONSHIPS

@VexRoboXcs  retweets  and  Vex  and  Dr.  Leshin  now  follow  us.  We  have  a  TwiGer  RELATIONSHIP!  (Ooooo!)

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Windward  School  Los  Angeles,  CA

• RT’ed  by  @rpinews:  2,124  followers

• RT’ed  by  @rpiscidean  and  NASA  scienXst  Laurie  Leshin,  436

• WW  sent  future  tweets  re  science/roboXcs  –  a  relaXonship!

• NEW  STORY!  @VexRoboXcs  retweeted,  nearly  5,000  folowers.

• Using  handles,  built  connecXons  with  influencers  and  friends

Use  TwiGer  to  BUILD  PROFESSIONAL  RELATIONSHIPS

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Use  TwiGer  to  BUILD  PROFESSIONAL  RELATIONSHIPS

Next  step  for  Windward  CommunicaBons:

Geong  key  faculty  to  tweet  professionally  using  @WindwardSchool  and  using  handles  and  hashtags  of  our  partners.

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Use  TwiGer  to  ENERGIZE  YOUR  COMMUNITY

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University  of  Wisconsin-­‐MadisonMadison,  WI#Uwrightnow:  24  Hours  in  the  Life  of  UW

• 1,018  stories,  photos  and  videos,  tweets  posted  –  crowd-­‐sourced

• 14,000  unique  visitors  in  24  hours

• Visitors  from  50  states  and  95  countries

• Visitors  spent  five  minutes  on  the  site  on  average

• 20%  of  visits  happened  on  mobile  devices

• 8,000  shares  on  Facebook  and  TwiGer

hGp://bit.ly/TamWdo

Use  TwiGer  to  ENERGIZE  YOUR  COMMUNITY

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Use  TwiGer  to  ENGAGE  YOUR  ALUMNI  to  GIVE

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University  of  Wisconsin-­‐MadisonMadison,  WIThe  Bucky  Challenge@uwmadison,  @buckybadger#4bucky

• An  alum  family  offered  to  give  $1  for  every  new  Facebook  and  TwiGer  follower  to  UW-­‐Madison  and  WAA

• Result:  20,000  new  likes/follows;  $20,000  raised  for  scholarship  fund

• The  future  of  social  in  educaXon:  beyond  building  community  to  making  conversions  (raising  money,  etc.)

hGp://bit.ly/Ubr6SehGp://youtu.be/PEPteGL1xzk

Use  TwiGer  to  ENGAGE  YOUR  ALUMNI  to  GIVE

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15  Minutes  a  Day

• 5  minutes  replying• 5  minutes  re-­‐tweeXng• 5  minutes  promoXng  yourself

-­‐  via  SEOmoz

How  to  Find  the  Time  to  Tweet?

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• Get  retweeted  (make  great  content,  use  hashtags,  use  quotes)

• Make  it  easier  to  share  content  (buGons  on  website)

• Add  links  (through  bitly)

• Tweet  short  smartphone  photos/vids

• Direct  traffic  to  your  site  with  links  to  important  arXcles,  photos,  and  donor  pages

• Use  direct  appeal:  “Please  RT,”  “Share  this  on  TwiGer,”  “Tell  a  friend!”

• Put  your  handle  on  all  advancement  and  admissions  materials  and  on  all  faculty/staff  email  signatures  (branding)

• Figure  out  the  best  Xmes  to  tweet  and  automate  (Tweriod,  Hootsuite)

Other  Twi?er  Tips  and  Tricks

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• @edsocialmedia• @schneiderb  –  Brendan  Schneider• @cassdull  –  Cassie  Dull• @wsXtes  –  Willliam  SXtes• @lizallen-­‐  Liz  Allen• @lorriej  –  Lorrie  Jackson• @tuckerkimball  –  Tucker  Kimball• @TravisWarren  –  Travis  Warren,  Whipplehill• @SEOMoz• @meetcontent

• good  universiXes  (UW-­‐Madison,  USC,  BU,  Tuvs,  Harvard)

Follow  some  of  the  best

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Stephen  Johnson@burma999

[email protected]

Thank  you!

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