GCCS BITES Issue 03 2012/ September 2012

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New Projects Awarded……..1 Corporate Values, Vision & Mission ..…………….2 Corporate News.…..…..…..3-5 Halloween………………………..6 Thanksgiving…………………….7 Country Profile - Australia………………........8-11 Health Me Up!.............12-13 News Round Up! GCCS DGS France………......14 News Round Up! Indonesia…..….……….........15 News Round Up! Australia.…..…………..........16 News Round Up! Kuwait….…….……….…...17-18 News Round Up! Libya.….……..……………..19-20 News Round Up! Iraq….…………….….........21-22 News Round Up! UAE…………………..…..…..…..23 News Round Up! Uganda………………..………..24 Fun at Work……….….……...25 INSIDE THIS ISSUE: INSIDE THIS ISSUE: INSIDE THIS ISSUE: Editor……….Rosemarie Gonzales On September 01, 2012, GCC SERVICES (Uganda) Limited began its newest contract in Uganda – the provision of extended field maintenance services in the Lake Albert area of Uganda for Tullow Oil. This is a strategic win for GCCS UGANDA as it now has the maintenance control on all of the Block 2 for Tullow Oil. As part of this contract we will be providing a vast array of services in Block 2 of Uganda’s oil fields which has been allocated to Tullow Oil of the UK. Services include landscaping, fencing, water spillage, general (off) loading of material, vehicle washing, signage, waste management, general housekeeping, airstrip maintenance, and minor road repair works. The work will be divided amongst two teams – one will be based in Kisinja, the other in Buliisa. All staff are Ugandan which is something both our client and the government of Uganda is very pleased with. Please join us in congratulang GCC SERVICES UGANDA on this win and in welcoming the over 60 new employees to our team. 1

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Transcript of GCCS BITES Issue 03 2012/ September 2012

Page 1: GCCS BITES Issue 03 2012/ September 2012

New Projects Awarded……..1 Corporate Values, Vision & Mission ..…………….2 Corporate News.…..…..…..3-5 Halloween………………………..6 Thanksgiving…………………….7 Country Profile - Australia………………........8-11 Health Me Up!.............12-13 News Round Up! GCCS DGS France………......14 News Round Up! Indonesia…..….……….........15 News Round Up! Australia.…..…………..........16 News Round Up! Kuwait….…….……….…...17-18 News Round Up! Libya.….……..……………..19-20 News Round Up! Iraq….…………….….........21-22 News Round Up! UAE…………………..…..…..…..23 News Round Up! Uganda………………..………..24 Fun at Work……….….……...25

INSIDE THIS ISSUE:INSIDE THIS ISSUE:INSIDE THIS ISSUE:

Editor……….Rosemarie Gonzales

On September 01, 2012, GCC SERVICES (Uganda) Limited began its newest contract in Uganda – the provision of extended field maintenance services in the Lake Albert area of Uganda for Tullow Oil.

This is a strategic win for GCCS UGANDA as it now has the maintenance control on all of the Block 2 for Tullow Oil.

As part of this contract we will be providing a vast array of services in Block 2 of Uganda’s oil fields which has been allocated to Tullow Oil of the UK.

Services include landscaping, fencing, water spillage, general (off) loading of material, vehicle washing, signage, waste management, general housekeeping, airstrip maintenance, and minor road repair works.

The work will be divided amongst two teams – one will be based in Kisinja, the other in Buliisa. All staff are Ugandan which is something both our client and the government of Uganda is very pleased with.

Please join us in congratulating GCC SERVICES UGANDA on this win and in welcoming the over 60 new employees to our team.

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Page 2: GCCS BITES Issue 03 2012/ September 2012

Values

Approved by CEORashad Sinokrot

• Reliability o Our clients can always count on us to find crea ve and suitable solu ons to their needs on me, and in the most cost effec ve way.

• QHSE o It is our utmost commitment to make sure the highest standards in Quality, Health, Safety, and the Environment are prac ced and con nually improved, for us we don’t just say it, we live it.

• Integrity o Establishing las ng rela onships with our clients through the consistent quality of services we provide without ever compromising our code of ethics in doing business.

• Partnership o We work as one united team within our company, with our customers, and with our suppliers and contractors, always building long-term rela onships.

• Las ng Legacy o We make sure we leave our clients, their customers, our partners and the community with a heritage that transcends me.

Vision

To create an everlas ng heritage for our clients, our people and our communi es through becoming your preferred choice in the construc on and life support services industry.

Mission

To deliver recognizable quality, capability and the highest standards in service to provide those we serve with a safe environment, a home away from home. Our approach is one of teamwork, striving for con nuous improvement and driving cost compe veness, offering you value for your money.

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CORPORATE NEWSCORPORATE NEWSCORPORATE NEWS

On Friday, 21 September 2012 , GCC SERVICES UGANDA Limited participated in the launch of four different Agility entities into the Uganda market.

GCC SERVICES has been in Uganda for one year now and was humbled to have Rashad Sinokrot, GCC SERVICES CEO, and Alistair Smylie, Director of Business Development, in attendance for this launch.

Rashad Sinokrot addressed the crowd and shared GCCS's history and global activities. He proudly mentioned that of our 125 employees in Uganda, 120 are all Ugandans.

Our guests included a variety of GCC SERVICES customers, service providers and subcontractors as well as embassy staff, Ugandan business (wo)men and government officials.

As a nod to our heritage, we sent all our guests home with a box of Bateel dates, and newly published GCC SERVICES Uganda Country Profile.

The other Agility entities that participated in this event were Global Integrated Logistics, Real Estate and Tristar.

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By: Deanne de Vries, Vice President - Agility Africa

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CORPORATE NEWSCORPORATE NEWSCORPORATE NEWS

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By: Roda March Collado - HR Officer, GCCS Kuwait

Most people say, “You cannot teach an old dog new trick”. That may be true for dogs but not for people.

I truly believe that as people with the innate desire to become better as we grow more mature, people are keen on learning new things. This was evident when Training started in our Corporate Office 1st week of August this year.

Staff members in the corporate office started with the first module, entitled: The Company Vision, Mission, Values, & My Role. The response was good and a number of staffs looked forward to the upcoming training sessions. It was followed by modules discussing and increasing awareness about our Code of Business Ethics and Conduct.

Although the initial training modules were communicated as compulsory training, staff members began to appreciate the significance of the training. Staff members expressed enthusiasm and interest in continuing with the next modules. It provides a common platform for each participating employee to know and have a better understanding of the topics being presented during training.

Our aim is to conduct initial training modules in the corporate office and eventually share the training modules and materials with other operational locations. We are also looking forward to staff members showing interest in sharing their expertise & know-how in giving out training or developing training modules for our company. We can work together to offer learning opportunities within our organization.

While everyone is occupied with their respective roles and responsibilities in the company, they can expect that as our company moves forward, reaching & aiming for greater heights, our Training & Development program will be on its way to establishing its grounds in our company. But this will not be possible if we do not participate, share knowledge and give feedback especially in our early stages of establishing Training & Development.

It’s never too late to learn, the opportunity to learn new things is here, let’s seize it and make the most out of it.

It’s time to make a difference! The GCC SERVICES Corporate Social Responsibility (CSR) will be launched soon in GCCS Kuwait. As an initial campaign, the first project called “GCCS Remember And Give Project” is aimed at helping the needy people regardless of nationality, especially during the winter season. A drive to collect canned goods and warm clothing will start soon and designated drop boxes will be located in the GCCS Kuwait Office.

As part of the GCCS Code of Business Ethics and Conduct, GCC SERVICES is committed to creating opportunities for employees to give back to the community in ways that go above and beyond commercial obligations alone. At this years annual Iftar meal HR announced that the next function they will be launching before the end of 2012 is CSR. As this is new to GCCS globally, the idea is to start small and then grow the events at corporate level and planting it in the other GCCS countries to allow for the function to grow and mature slowly leveraging the experience of Agility's CSR reach. As such, to start GCCS will offer employees a number of avenues to participate in voluntary community initiatives on the country, regional, and corporate level. We believe that getting involved helps grow our company, our local communities,

and our future.

We are encouraging our GCCS employees to send their suggestions/ideas on any activities that GCCS can participate on the community service to [email protected]. This could be a tree planting, environmental clean-up drive, or work in injunction with one of the welfare organization within Kuwait.

The details on the upcoming GCCS - CSR activities will be send through our Corporate Announcements. Be involved and make it happen!

Remember And Give.

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CORPORATE NEWSCORPORATE NEWSCORPORATE NEWS

GCC SERVICES Human Resources Department is currently hiring! HR encourages every employee to make referrals/recommendations of people whom they know is qualified to fill open positions in the company. Potential applicants may send their detailed resumes/CV thru our centralized email ID for applicants at [email protected] indicating the name of the GCCS employee who referred them. You can also check our GCC SERVICES LinkedIn Group page , Facebook page and company page for full details of the available positions. Just click on the above icons for the direct links of the webpages.

1. Administrator - Iraq

2. Cook - Iraq

3. Facilities Manager - Iraq

4. HVAC Technician - Iraq

5. Kitchen Equipment Technician - Iraq

6. Laundry Man - Iraq

7. Maintenance Manager (Expat/Arab) - Iraq

8. Maintenance Supervisor - Iraq

9. Maintenance Technician - Iraq

10. Mechanical Foreman - Iraq

11. Pastry & Bakery Man - Iraq

12. QHSE Manager (Construction) - Iraq

13. Storekeeper - Iraq

Going forward: GCCS will pay employees, an amount equal to one month base salary, when referring a candidate to GCCS that ends up being recruited permanently by GCCS and completes at least one year of service with GCCS.

GCC SERVICES aims to continuously provide service and support to the entire GCC SERVICES workforce; we take this opportunity to remind all staffs of the GCC SERVICES Care Line service available to you. The Care Line service provides a “One-Stop” resource for the employee’s HR Related challenges. This creates a proactive work environment that addresses employee problems quickly and reduces liability.

Care Line service can be reached in 2 ways:

Give us a call: +965-22323350 Ext. 6021

Call the CL extension and leave your inquiry with the HR Representative. Depending on the nature of your query, you will receive a response either immediately or after a specific time period.

We have created an email account where you can directly communicate and send your queries/complaints. Send an email stating the Country where you are working as a GCC SERVICES Team Member and Project location (if applicable), your department, employee number, contact details and your query.

Send us an email: [email protected]

A reply will be send to the sender to acknowledge the queries/complaints being received. This will be logged and a Service Reference number will be provided in order to track your updates. The sender shall receive a written response within 3 working days depending on the nature of the query, indicating status. If additional time to resolve the challenges is required, the sender will be informed accordingly.

You may call the Care Line telephone number between 8am and 5pm Sunday through Thursday to raise your enquiries. After working hours, queries may be sent through an email to [email protected]. Don’t forget to mention your details and contact information at the time of raising the request in order to receive a response. We kindly request all locations to inform all our on-site employees for the Care Line service specially those not holding an email id. Please print and post this announcement to Employee’s bulletin boards and common areas where it can be visible to all staffs.

“Don’t ‘park’ your questions…connect to Care Line and have it answered!”

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Straddling the line between fall and winter, plenty and paucity, life and death, Halloween is a time of celebration and superstition. It is thought to have originated with the ancient Celtic festival of Samhain, when people would light bonfires and wear costumes to ward off roaming ghosts. In the eighth century, Pope Gregory III designated November 1 as a time to honor all saints and martyrs; the holiday, All Saints’ Day, incorporated some of the traditions of Samhain. The evening before was known as All Hallows’ Eve and later Halloween. Over time, Halloween evolved into a secular, community-based event characterized by child-friendly activities such as trick-or-treating. In a number of countries around the world, as the days grow shorter and the nights get colder, people continue to usher in the winter season with gatherings, costumes and sweet treats.

In Ireland, where Halloween originated, the day is still celebrated much as it is in the United States and now many other parts of the world. In rural areas, bonfires are lit as they were in the days of the Celts, and all over the country, children get dressed up in costumes and spend the evening "trick-or-treating" in their neighborhoods. After trick-or-treating, most people attend parties with neighbors and friends. A traditional food eaten on Halloween is barnbrack, a kind of fruitcake that can be bought in stores or baked at home.

Trick-or-treating, is an activity for children on or around Halloween in which they proceed from house to house in costumes, asking for treats such as confectionery with the question, "Trick or treat?" The "trick" part of "trick or treat" is a threat to play a trick on the homeowner or his property if no treat is given. Trick-or-treating is one of the main traditions of Halloween. It has become socially expected that if one lives in a neighborhood with children one should purchase treats in preparation for trick-or-treaters.

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And while most of Halloween day and evening activities are centered around kids, adults in general have no less fun during that occasion. Kids in general have their Halloween costumes ready way before that day and start counting down the days until October 31 when they’ll get the chance to wear these costumes, many of the kids emphasize the costumes with make-up jobs as well, such as blood or paint on the face or body parts, wigs or other accessories that fit with the theme of the costume. Same goes for adults even though not as much as kids; many adults have their costumes and their make-up ideas and accessories ready for that day as well, the only difference is that while the kids celebration is mainly in the “trick or treat” part where they get to compete on how much sweets and candy they can get, the adult fun of that occasion is in the evening parties at homes or in public places such as restaurants, malls, or parks. Some adults even go as far as showing up to their jobs with their Halloween costumes on that day.

While the most popular Halloween costumes are those related to scary or frightening characters such as witches, Dracula, Frankenstein, or any other scary characters, anything can go for a Halloween costume such as pilot, nurse, nun, cab driver, or anything creative one can think of.

All in all, it’s just a lot of fun and socializing, neighborhoods filled with kids in more or less creative costumes roaming around and collecting candies and sweets, and adult parties way into the night.

A wonderful and happy Halloween to all of you, watch out for the bad spirits and witches roaming around on that day.

By: Mamdouh Alsamman - Director of Procurement and Logistics, GCCS Kuwait

Research Data Source: http://halloweenhistory.org/; http://www.history.com/topics/halloween

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On 22 November 2012 all our American friends, family and colleagues globally will be celebrating Thanksgiving Day, Thanksgiving Day in the United States is traditionally a holiday to give thanks for the food collected at the end of the harvest season.

Do we really know what it is all about and where it originates from? Thanksgiving Day in United States

Thanksgiving Day in the United States is a holiday on the fourth Thursday of November. It precedes Black Friday. It is actually the number one holiday in the US (celebrated by more people than Christmas in the USA), bringing whole communities together, irrespective of religion, race or ethnicity – a time when family gets together, so going to any lengths to be with one’s family is at the order of the day. It is the longest official holiday in the USA with a 4 day weekend. What do people do?

Thanksgiving Day is traditionally a day for families and friends to get together for a special meal. The meal often includes a turkey, potatoes, stuffing, cranberry sauce, gravy, pumpkin pie, and vegetables. Thanksgiving Day is a time for many people to give thanks for what they have.

Thanksgiving Day parades are held in some cities and towns on or around Thanksgiving Day. Some parades or festivities also mark the opening of the Christmas shopping season. Some people have a four-day weekend so it is a popular time for trips and to visit family and friends. Public life

Most government offices, businesses, schools and other organizations are closed on Thanksgiving Day. Many offices and businesses allow staff to have a four-day weekend so these offices and businesses are also closed on the Friday after Thanksgiving Day. Public transit systems do not usually operate on their regular timetables.

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By: Nico D. Smit - Director of Human Resources and Administration, GCCS Kuwait

So, let’s all be thankful, share thanks, show thanks and enjoy the turkey!

Research Data Sourced: www.timeanddate.com

Thanksgiving Day it is one of the busiest periods for travel in the USA. This can cause congestion and overcrowding. Seasonal parades and busy football games can cause disruption to local traffic. Background

Thanksgiving Day has been an annual holiday in the United States since 1863. Each year since 1970, a group of Native Americans and their supporters have staged a protest for a National Day of Mourning at Plymouth Rock in Plymouth, Massachusetts on Thanksgiving Day. American Indian Heritage Day is also observed at this time of the year.

There are claims that the first Thanksgiving Day was held in the city of El Paso, Texas in 1598. Another early event was held in 1619 in the Virginia Colony. Many people trace the origins of the modern Thanksgiving Day to the harvest celebration that the Pilgrims held in Plymouth, Massachusetts in 1621. However, their first true thanksgiving was in 1623, when they gave thanks for rain that ended a drought. These early thanksgivings took the form of a special church service, rather than a feast.

In the second half of the 1600s, thanksgivings after the harvest became more common and started to become annual events. However, it was celebrated on different days in different communities and in some places there were more than one thanksgiving each year. George Washington, the first president of the United States, proclaimed the first national Thanksgiving Day in 1789.”

As a non-American, my family and I still enjoy the holiday celebration with our dear American friends from church here in the State of Kuwait, for us it is an opportunity to share quality time with friends and family on a day which is extremely special to them and of great significance.

My philosophy is to appreciate what we have in one another when we have the opportunity to be thankful, and not to leave the thanks until it is too late. So last year, when our friends could not find that all important ‘Butterball’ Turkey to cook for their Thanksgiving dinner, my family and I made it our mission to search until we found one for them….and we did…to allow them to enjoy their Thanksgiving Day the way they wanted to, as our thanks to them for being such great friends to us.

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Marc: Current projects – a mix of construction and Production with some exploration, from supporting workforces involved in, Rail construction, building indigenous housing, uranium processing and mining, general mining – iron ore & zircon.

GCCS Bites: What is the biggest challenge (or opportunity) that ACS faces and how is the company prepared to face this challenge (or take advantage of this opportunity)?

Marc: Externally the Global commodity uncertainty is the single biggest issue: mitigation by providing services to a cross section of the resource sector and look into new markets for ACS, schools, aged care, stadiums, etc.

GCCS Bites: What positive trends in the market do you see taking place that will affect the company’s business?

Marc: The positive trends we see are higher levels of exploration – whilst these projects are on the smaller scale they led directly into larger scale projects through relationship building.

GCCS Bites: Please give us a brief history of how Australian Camp Services was established. Who were your first clients? And how many employees did ACS begin with?

Marc: Australian Camp Services was operated from a small seaside village in South Australia; after acceptance from a compadre’ of one of the founders `Angelo Russo` we were on the rollercoaster of remote services in Country Victoria in a 100 man camp for construction workers of Roche Mining/Jr. Engineering for Iluka Resources. We started with 6 staff, my father and myself.

GCCS Bites: Please describe the nature of operations of ACS.

Marc: Australian Camp Services provides remote site support, in terms of Catering, Management, Janitorial and ancillary services, such as security, maintenance and consultation.

GCCS Bites: Please describe current projects that ACS is working on.

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Australian Camp Services is an Australian based company, specializing in the construction, supply & installation and the ongoing provision of accommodation supply and support services to remote locations through-out Australia and the Asia Pacific Region.

Operating since 2005 Australian Camp Services has a demonstrated track record in providing services to the Transport, Tourism, Mining, Oil, Gas and Construction sectors in remote environments across the country.

In 2009 Australian Camp Services joined the GCC SERVICES Group, expanding their network of clients, suppliers and capabilities to an international scale. GCCS experience in the field of integrated remote site services compliments their own service delivery and allows Australian Camp Services to provide proven systems, extensive logistics networks and technical support. Currently, ACS is divided into two divisions: Catering & Facilities Management and Camps & Construction.

Catering & Facilities Management Division

ACS Catering and Facilities Management Division specializes in providing catering, management and support services to remote project locations. Marc Russo, Director of ACS and General Manager of this division, shares with us how ACS has gone so far through these years and how the company is continuing to strive to stay on the business.

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GCCS Bites: Is there a niche market that you are targeting? What sets you apart from the competition?

Marc: ACS is targeting all sectors of the resource community, with a focus to brand name trusted clients, our point of difference is our level of flexibility and response to our clients ever changing needs.

GCCS Bites: How do you assess the economic situation of Australia and how does it affect ACS business?

Marc: The economic situation of Australia has a very powerful influence over the investment confidence; this can either expedite or deter smaller sensitive projects from proceeding and places larger projects also on a hold position. Commodity pricing and stability is probably the most volatile factor in business confidence.

GCCS Bites: How has ACS business been affected in the last three years?

Marc: We have seen consistent growth over the past 3 years.

GCCS Bites: What is your vision for the company’s future?

Marc: To become a multi faceted multi service contractor to Mining, O&G, Civil and other remote sectors, and do this through by being an employer of choice with competent, motivated and loyal personnel & provide a foundation for our Clients Success and in turn provide profitability to stakeholders.

GCCS Bites: What would you say are some of ACS strongest points?

Marc: Action, Integrity, Respect

GCCS Bites: GCC SERVICES has a ‘Go Green’ program at company HQ, what environmental activity does ACS support? Is ‘Going Green’ popular in the Australian business environment?

Marc: We see this as a developing area within our work area, we have worked with our suppliers to include, Eco-friendly products nationally, non-hazardous chemicals, some sites now have bio degradable plastics and waste bags, compost bins on site, and at our HO we have energy saving programs and have been Carbon Measured and monitored.

GCCS Bites: What do you think will change for ACS over the next five years?

Marc: We expect to see the process and systems development currently under development end implementation provide a stable foundation for growth into current and new sectors of business. With this growth we will see change in personnel, but fundamentals should all stay the same being quality, service, respect, action, integrity and profit.

Further to this we would expect development and diversity into other existing markets to ensure a resilient footprint for the business.

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power poles to service the gas fields.

Fairview (via Injune) Queensland Accommodation village for 90 persons Hire period 70 weeks Revenue $ 20,000 per week

4. Santos- coal seam gas operators - Santos operate many mines throughout Australia and we continue to build our relationship with the company.

Fairview area (via Injune) Queensland Supply only – sale $ 1,300,000 40 accommodation rooms – 1 laundry – I office

GCCS Bites: What do you wish other people knew about ACS? Bill:

i. Our ability and recourses to offer a full turnkey solution to clients.

ii. We offer good service at a competitive price. iii. We are flexible and can provide anything from project

management to a BOO (Build Own Operate) solution. GCCS Bites: Tell us how you first got involved with ACS, what was your first impression of the company? Bill: I was approached by the then General Manager for Camps & Construction in November 2009 to join the company as a consultant. My experience is in camp installation and there were prospects in PNG. I travelled to PNG regularly and we eventually secured a contract with Agility to supply and install an accommodation camp at 11 Mile Lae. I became a staff member in April 2010 in the role of Construction Manager. My first impressions of the company were that of a recently created construction arm of an existing business that was developing.

Camps & Construction Division

The ACS - Camps and Construction Division has the facilities to accommodate people and develop a village solution to suit the client’s needs and requirements. Bill Gibson, General Manager of Camps and Construction Division gives us some views and ideas on how they are working on their current projects and what are the future developments we can expect from ACS. GCCS Bites: Please give us some background information on the current projects that ACS is working on.

Bill: 1. Xstrata – Rolleston Coal Pty Ltd - Rolleston coal mine has

been operating for approximately 8 years and is expanding rapidly. Rolleston QLD Supply and installation 350 accommodation rooms (expansion to existing village) Completion due – December 2012 Revenue $ 35,000,000

2. Ostwald Bros – civil contractors - The Pickanjinnie site is

located in one of many coal seam gas areas in Western Queensland. Our client is involved with the preparation of roads and pads to support the infrastructure to support the gas industry.

Pickanjinnie (via Roma) Queensland 152 Accommodation rooms Hire (minimum 12 months) Revenue $ 20,000 per week

3. Tenix – power pole installers - Fairview and surrounding

areas are being developed for the extraction and export of coal seam gas. Our client is involved in the placement of

Rolleston Project

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GCCS Bites: Since you joined ACS, what was the most difficult decision you have made so far? Bill: How best to manage the Tenix contract. GCCS Bites: What’s your expectation for the company for 2013? Bill:

i. Extend the hire period of the Ostwald Fairview camp until at least the end of 2013.

ii. Extend the hire period of the Tenix Fairview camp until the end of 3013 at an increased rate.

iii. Provide a minimum of 150 person BOO in the Wandoan (QLD) area.

iv. Have a long term 100 person camp on hire. v. Sell the existing camp at Fairview at the end of 2013. vi. Training and support for staff.

GCCS Bites: How do ISO certifications affect the business operations of ACS? Bill: As the construction arm the current certificates are not relevant to us. We are working toward a QA system for approval. GCCS Bites: How do you ensure the health and safety of the employees on site? Bill: We ensure the health and safety of our staffs through:

i. Training ii. Monitoring iii. High expectations of all staff iv. All our site & office managers are expected to lead by

example GCCS Bites: Describe the ACS approach to service delivery. Bill:

i. Good communication with the client. ii. Thoroughly plan all projects ii. Ensure there are sufficient office and site staff iii. Monitor and audit

iv. Regular review of procedures v. Reward achievements

GCCS Bites: Describe challenges that ACS has overcome in service delivery. Bill:

i. Weather conditions ii. Clients iii. Workforce availability iv. Material supplies v. Communications in remote areas

GCCS Bites: What new developments or projects are we expecting from ACS for the coming months? Bill:

i. Build Own Operate for Wandoan QLD – the initial goal is to have 100 person village operating by Q1 2013 with an expansion up to 350 by the end of the year.

ii. We will be perusing an opportunity that may exist in Moranbah QLD for a 300 person BOO – we are awaiting confirmation from a local landowner as to the availability of suitable land.

GCCS Bites: If you could change one thing about the company, what would it be? Bill: Lower my current capital debt. GCCS Bites: Can you please let us know who are the current staffs of APG/ ACS Brisbane? Bill: Please meet the people of APG/ ACS Brisbane:

Damian Hanley – Projects Manager Tim Cork – Projects assistant (Rolleston project) Donna Pearce – Operation Manager Isabel Harper – Accounts manager Paul Manning – Business Development Manager Bill Gibson – General Manager – Camps & Construction

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Sour Shrimp Soup or known to be as Sinigang na Hipon is a Filipino dish famous for its variety of ingredients. Sinigang can be cooked with fish, pork, chicken, beef or shrimp. This time, we will use shrimp in this recipe. Sinigang’s characteristic taste is referred to the ingredient that gives its sour taste and most commonly use ingredient is Tamarind for its sour taste. This variation is being served with rice and fish sauce on the side. But it can also be served as a soup, specially when the weather is pretty cold. Try this comforting Sinigang na Hipon recipe.

By: Madhawee Perera, HR Officer - GCCS Kuwait

How to prepare:

1. Pour the water into a large cooking pot and bring to the boil.

2. Add onions and tomatoes and cook until texture becomes soft.

3. Put-in the tamarind mix or juice and simmer for 2 minutes.

4. Add the Green Chillies’ and String Beans and simmer for 3 minutes.

5. Lower the heat and add the shrimps and eggplant and simmer for 5 minutes.

6. Season with salt or fish sauce. Add the spinach, turn the heat off and cover the pot. Let it stand for 5 minutes.

7. Serve hot. Share and enjoy!

Ingredients: 250g medium size Shrimp (with head and shell)

10 pieces Tamarind (boiled, juice extracted) or Tamarind Soup base mix

1 Onion, medium size, sliced quarterly

2 Tomatoes, medium size, sliced quarterly

1 bunch of Spinach, cut into 3 inch lengths

5 pieces of String Beans , cut into 2 inch lengths

2 Eggplants, small size, cut into rounds

2 Green Chillies

5 cups of Water

Salt or Fish Sauce to taste

Nutrition Facts: Shrimp Sour Soup Servings: 1 cup

Calories 148 Sodium 354 mg

Total Fat 2 g Potassium 635 mg

Saturated 0 g Total Carbs 12 g

Polyunsaturated 1 g Dietary Fiber 4 g

Monounsaturated 0 g Sugars 1 g

Trans 0 g Protein 21 g

Cholesterol 138 mg

Vitamin A 41% Calcium 10%

Vitamin C 60% Iron 26%

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The importance of maintaining a healthy liver is often forgotten amidst the busy work-life. Natural foods are extremely helpful when it comes to ensuring optimum liver health. Read on!

6. Avocados Avocados are replete in glutathione compounds, along with monounsaturated fats, which not only boost the liver cleansing process, but also renew the tissues and cells. Regular consumption improves bile synthesis and results in a healthy liver. 7. Apples An apple a day is the best dietary inclusion for ensuring liver health. The high pectin content aids in releasing toxins from the digestive tract and ensures proper removal by the liver. 8. Olive Oil Olive oil, when used in moderation, provides the perfect lipid base for the liver to extract toxins from the body. This reduces the toxic overload and helps the liver function better, in the long run. 9. Whole Grains Rich in Vitamin B-complex, whole grains promote the liver’s ability to metabolize fat and decongest tissues. A healthy inclusion of brown rice, multigrain flour and soy flour is, thus, extremely beneficial for the liver. 10. Broccoli A wondrous cruciferous vegetable, broccoli is replete in glucosinolates, which aid in promoting enzyme production. These enzymes are responsible for flushing toxins and carcinogens from the body, thereby reducing the risk of cancer significantly. By consuming the suggested foods, you will be able to maintain a healthy liver for as long as you live.

1. Garlic A clove of garlic has enough nutrients to trigger the cleansing process via activated liver enzymes. These enzymes are responsible for proper absorption of nutrients and the flushing out of physical toxins. Garlic is replete in high quantities of allicin and selenium, which are essential in maintaining proper liver functions. 2. Grapefruit The rich Vitamin C content in grapefruit is extremely beneficial in protecting the liver from the effects of physical wear and tear. Not only does it boost the manufacture of detoxifying elements, but also improves organ functioning by removing carcinogen depositions. 3. Root Vegetables The dietary flavonoids present in root vegetables like beets, carrots, potatoes are extremely helpful in regenerating the functional cells in the liver. A healthy inclusion of root vegetables in your daily diet will ensure proper liver functioning. 4. Green Leafy Vegetables Green leafy vegetables are considered to be the best dietary aids in cleansing toxins out of the liver. The chlorophyll compound is responsible for drawing out impurities from the body and also neutralizes the effects of harmful chemicals. Vegetables like bitter-gourd, spinach and cabbage are extremely beneficial for bile synthesis. 5. Green Tea This miracle-beverage is choc-a-bloc with powerful antioxidants called catechins. These antioxidants are responsible for the removal of free radicals in the liver and also for clearing out toxins, much faster.

Source: http://www.mensxp.com/health/live-healthy/7262-foods-to-eat-for-a-healthy-liver. html#10 , Wednesday, 22 August 2012 12:49 Sandeep Sharmamore

Page 14: GCCS BITES Issue 03 2012/ September 2012

14

Agility DGS France, in partnership with Pinnacle Hotel Services, is in charge of Life Support Services for the French Gendarmes deployed on the International Trainers Compound inside the Afghan National Police Training Center in Wardak Province, since 15 February 2011.

We deliver the following services, for about 200 Europeans gendarmes:

1. Armored Security of the Compound + EDD Team 2. Catering 3. Cleaning 4. Laundry 5. Maintenance 6. Waste management 7. Welfare (internet, PX) All these services are delivered on a 24h basis.

We employ both TCN and Afghani people (for security and cleaning) on these services under the management of Denis Charlot (our manager).

By: Benoit Guillermit , Director General - GCCS DGS France

As this compound is located near a small village named Dash-e-Top, the French officer in charge of the Counter Intelligence decides to develop relationship with this village in January 2012. He met, several times, the chief of the village to see what they need in priority. After many meetings, it was decided that the first help must concern the education of the children (40% of the population). As the village is far from Kabul (100 kilometers) and the road unsecure, the village cannot easily buy the necessaries consumables for the school.

As our manager has participated to some meetings with the French Gendarmes, he decided that Agility DGS France will offer 200 exercises books and 200 pens for the school of Dash-e-Top.

On 18 July a Choura (it is a meeting with the chiefs of the village and the French C.I. Officer) was organized on the village. Agility has provided cakes and tea. During this meeting, the French C.I. Officer gave the 200 exercises books and 200 pens to the representatives of the village. They were very happy to see the French Troops take care of the children.

Page 15: GCCS BITES Issue 03 2012/ September 2012

GCCS has opened a project in the middle of Borneo (called here Kalimantan) with an English oil company called Salamander who is searching for gas. They have around 180 people working there now.

Borneo is the biggest island in Indonesia shared with Malaysia on the western side with a very small population.

Borneo is a very wild place, with a lot of resources like oil and gas, precious wood (teak), gold, diamond, coal, the famous black orchid and orangutans, some very rare species of butterfly valued at several thousands of Dollars each, beautiful coral reefs, and a lot of fish.

Home of the infamous DAYAK tribes reputed for headhunting and collecting human skulls that they are processing into reduction.

We employ Dayaks on our project now but so far no one has disappeared yet !

Many expeditions in that area have disappeared in the past even recently, so we cannot really say that this is a safe area to travel but nothing would ever stop GCC, isn’t it?

15

By: Pascal Arnaud, General Manager- GCCS Indonesia

Page 16: GCCS BITES Issue 03 2012/ September 2012

By: Marc Russo, Director/General Manager - Catering and Facilities Management Division, ACS Adelaide

16

ACS has enjoyed challenges of growth in the mining sector with

the award of some of South Australia`s Latest new Mines

Project.

Arriums Peculiar Knob#157; and Ironclads Willcherry hill #157

are both iron ore production.

Arriums Peculiar Knob was mobilized early this year and

Wilcherry hill should open later next month, ACS has also had a

project operational in the Pilbara Region of Western Australia.

These projects have been won on the past performance and

ACS unrelenting desire to form open, strong and mutually

beneficial relationships with Major Clients.

We have seen an injection into our safety culture this past

year and this has resulted in a decrease in our levels of

incidents across the company, with a notable highlight being

Adam Clarke a longer term chef with ACS winning the “Arriums

Safety Award” .

Stay tuned for additional projects coming up the last quarter

of 2012 in WA & SA . ARRIUMS PECULIAR KNOB

WILLCHERRY HILL

Page 17: GCCS BITES Issue 03 2012/ September 2012

By: Joyce Ann Dela Fuente Abanilla – Supervisor, Contracts & Revenue, GCCS Kuwait

17

Questions usually crop up in the minds of those who do not know and understand the meaning of Ramadan and the word Iftar. “Ramadan” is the holy month of fasting, a time for self-examination and reflection and increased religious devotion for those who practice Islam. Its stated purpose is the restoration of belief and connection with God. The “Iftar” is the dinner or meal that breaks the day of fasting when Muslim families and communities eat together after sunset and it plays a vital role in the celebration of their faith which has a special meaning for Muslims.

It is indeed one of a kind celebration and the GCCS’s activities would not be complete without joining the tradition of our Muslim brothers. For the 8th year, the company’s annual IFTAR dinner was held last August 9, 2012 at the Regency Hotel. Dubbed as “GCC SERVICES 2012 Orange Ramadan Iftar Spectacular”, GCCS’s Human Resources and Administration team headed by Mr. Nico Smit organized a simple yet meaningful event for all the GCCS employees and their families. On this occasion, everyone was encouraged to wear an orange color or to have the color’s accent in their outfits. The venue’s ambiance was so pleasing as the decorations which match with the night’s color were beautifully done. The managers warmly welcomed each employee and their respective families upon arrival at the entrance area. Noticeably, the employees particularly the ladies did a lot of surprising preparations for themselves as they appeared stunning, dazzling and lovely on their make over’s. What an evening!

Page 18: GCCS BITES Issue 03 2012/ September 2012

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On the wide screen, photos of additional members of the GCCS family such as new GCCS babies, newly wed couple and the different activities of the calendar year were put on view. Recently awarded contracts and projects were also shown as well as the launching of the forthcoming GCCS project entitled “ GCCS Corporate Social Responsibility” which aims to get the awareness and interest of the employees to participate in community service.

After the cheery and cordial welcome by Mr. Nico to all the employees and guests, what comes next was the awaited Iftar dinner in which a wide variety of foodstuffs showing the mixed ethnic food specialties of the country were deliciously prepared by the hotel’s catering services. The meal is as usual a self-serving style and everybody loved and enjoyed eating the delectable, luscious, yummy and lip smacking array of foods.

As Ramadan is also the month of "alms giving", GCCS showed its compassion by way of giving wonderful gifts to the children of the employees. The kids eagerly and excitedly opened their gifts and were so happy to receive them. Everyone got occupied when it was announced that surprise gifts are to be awarded to whoever can get hold of a paper sticker placed under the chairs where they were seated. It was an exciting hunt which gave the employees and guests so much fun.

The HR Team included in this year’s Iftar, the employees’ indication of gratitude. Such expressions and manifestations of the WORD - THANK YOU by the employees to whoever they wanted to convey and address their appreciation and gratefulness became the highlight of the night’s social event. It is just customary to say thank you but saying thank you for all the good things one has shown and done to others is not enough if it does not come unswervingly from the heart. The different notes of thanks were earnestly read by Mr. Nico and the inspiring ways of saying the exquisite word by each employee evidently depicted and recognized one’s good deeds to a co-worker. It is so heartwarming to hear such thank you in appreciation even of the little things one has done to a friend, co-worker, bosses and the company as well.

The gathering was another turn of event and will imbue remarkable memoirs to everyone.

May this year’s Ramadan steer Peace and Hope to all the people of the world.

Page 19: GCCS BITES Issue 03 2012/ September 2012

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By: Mariel Ivy Vallar – HR Supervisor, GMTIC (Gulf Mediterranean for Touristics Investment Company) - Libya

Its been 6 years working in Kuwait and been exposed to other GCCS

Regional offices providing assistance in HR Operations. I was then tasked

to supervise HR in GCCS Libya Operation. Though unsure of the present

situation in Libya since the recent civil revolution to oust the former

dictatorship government and the instability with the political and

economic situation in the country, I headed to Libya.

Upon landing at Tripoli Airport, I can hardly tell apart whether I am

already in Africa or am I still in the Middle East. The weather is lovely; I

can compare it to the weather back home in the Philippines. While

looking around, I felt a spur of anxiety that perhaps anytime there might

be a bomb explosion, I dismissed the thought.

From the airport we traveled less than an hour to reach our office. It is

situated at the heart of Tripoli and during our travel; I cannot help but to

observed the setting of the city. Most of the ongoing construction projects

that were hampered during the turmoil more than a year ago are now

resuming which is a good indicator that Libya is slowly recovering from

the political crisis. It was evident that Libyan nationals are inclined to business, I noticed though that there are no huge

shopping malls, shops and boutiques of high-end luxury items, as days passed more shops were resuming business.

We passed by an amazing structure which was really deceiving, the Dhat

El Emad Towers. The structure consists of five towers but you can hardly

see all five at once. It is such a beautiful sight that I can't help taking

pictures every time I pass by and try to catch the image of the five towers

in one. However, the trick is to view it from the bayside and you will see

all five towers, I'm still trying. The road facing the Mediterranean coast is

so enticing and breath taking, made me look forward to the time when I

can visit and walk the coast.

The very first person I met upon arriving at the Libya offices is Saddik

Soussi, the Managing Director of Al Zad Catering Services, the Libyan

partner of GCCS in GMTIC, as he was literally standing at the front door

when I arrived. The office is in co-located with the Central Kitchen which

is strategically planned for smooth operations.

Page 20: GCCS BITES Issue 03 2012/ September 2012

20

One of the most recent activities that GMTIC partnership

undertook was “The Authority Transfer Ceremony’’, held

on 7 & 8 of August 2012 at the Parliament Complex for

more than 1000 people including high ranking delegates

from around the world. This is considered one of the

most prestigious events to have taken place after a 43

year revolution which was an official announcement of a

formation of a new government.

The GMTIC partnership is lead by Roger Stringer, Country

Manager - Libya.

The Libyan Team is implementing new systems,

procedures and policies and everybody is coping with this

new development. Paper trails and reports are the most

tedious and most difficult part as operation is on a very fast pace and paper work and record keeping must be kept up. The work

ethics and efficiency of my other colleagues were greatly challenged with the volume of work that was needed to be done on

time, fortunately enough we were able to establish a report and information tracking system which at first was difficult but is

now coming on track and hopefully the procedure and documented processes will soon be in full force and efficiently followed

and implemented.

During my one month stay in this country so far I began to analyze and understand the culture and lifestyle here in Libya. Most

of the Libyan nationals were able to study and have a good education. There was a strong wave of nationalism during the

previous years that requires nationals to strictly use their native tongue. With the different mix of ethnic people, it is

undoubtedly, communication being a challenge for foreign staff. Still we find to manage as Arabic speaking employees are very

cooperative and even taught us basic Arabic.

Aside from work related challenges, I can truly say that this

is another chapter in our lives to look forward to, I know

Libya Operations will exceed my every expectation. With

the GMTIC partnership, a perfect combination of expertise,

techniques and management style in Catering and

Hospitality industry, combined with the enthusiasm of the

team to have everything placed in its proper position, I

know this country will grow along with Libya’s speed

recovery from its precedent state.

Page 21: GCCS BITES Issue 03 2012/ September 2012

The general consensus is that GCC SERVICES is on the right track. The levels of experience build up from being in the Life Support and Facilities Management business for a number of years has made GCC SERVICES one of the leading Companies in the industry. Within the context and the scope of the LUKOIL contract GCCS has shown its ability to adapt from its previously military based type of environment to a more different Business Structure focusing its efforts to a more commercially minded Oil and Gas industry in Iraq.

The GCCS Management team at the LUKOIL project has proven to be enthusiastic, client orientated, flexible and prepared to step up the game with a view to encourage a long term relationship with LUKOIL Middle East.

From an overall perspective, GCCS is very supportive toward the requests from LUKOIL, although sometimes these requests might be outside of contractual obligations; GCCS has a proven track record of being flexible and seemingly has been able to deliver. GCCS has a vested interest in supporting the local community and by employing and outsourcing from the local communities surrounding the contract area shows the company’s commitment and sets the bench mark for other contractors within the Contract Area.

Yes, GCC SERVICES is not perfect and there is always room for improvement in terms of Training, HSE, Housekeeping and Procurement matters. GCCS has just about closed all the matters concerning maintenance and the maintenance support team has proven to be unchallenging.

I have no doubt that the short to long term future will be challenging and filled with its own measures of issues but I am of the belief that GCC SERVICES will grow into their own and continue to deliver great services.

By: Sergey Darovykh, Camp Manager (Corporate Services Department) - LUKOIL MidEast Limited

21

Page 22: GCCS BITES Issue 03 2012/ September 2012

Gazprom Neft Badra (GPNB), the start of a 25 year Mega Oil Field that spreads all the way into Iran. This is first time in the Middle East for Gazprom Neft and this means many new challenges never before experienced. 12 Rigs, Central Processing Facility (CPF), Power Station, Police Station, Hospital, University and many more projects are planned. A commitment to up lift the local community, a marriage with the Iraq Government and promise of a prosperous future are the Ideals that come with Gazprom Neft.

Exciting times are ahead with so many possibilities.

We, GCC SERVICES were fortunate to have got the first foot in the door. The possibilities of future projects are endless. This makes the GPNB the “Show Case” for all future possibilities. What we do now affects all future possibilities.

We are dealing with a client that has never been in the Middle East before, a client that has to learn the local customs and mannerism. A client that is setting up a major project in an environment never ventured before.

What we offer is not just the “Full Life Support Facilities Management” but rather the transition between the Western World and the Middle East. A transition that can be unsettling for most, our job is to make this transition as comfortable and as close to reality as possible. From the simple cleaning of a room, to creating a menu that brings a taste of home thus enabling our clients to concentrate on the future of this project.

We offer full Life Support in that we generate the electricity, we purify the water, clean the rooms, clean the offices, cook the food, tender the gardens, treat the waste water and procure the needed. All these services are completed in a manner of openness, trust and friendship. Our motto here is believed and practiced by all.

We do this with a team compliment of 6 Expats and 31 Local Nationals. Our commitment like the client is to uplift the local community in doing this we employ from the local community and train. We have members of our team that started 10 months ago as cleaners and are now Supervisors, Cooks and even Technicians. We strive to instill a sense of pride, dedication and future prosperity.

The first spin off has been the Petrofac project. Petrofac is the company responsible for the phase 1 of the CPF. This may at the moment be a small project but each road starts with the first stone and then followed by many more. As this project grows so will our services and our team.

22

By: Gavin Eyles , Site Manager (GAZPROM) - GCCS Iraq

Page 23: GCCS BITES Issue 03 2012/ September 2012

The mobilization of the biggest contract for Emdad Gulf Catering Logistic at Saadiyat Construction village with a provision for up to 20,000 residents will remain a thriller story for the years to come. It was not only an expansion to the existing business but was a mark of the company’s reputation in the market, a poke to the competitors that yes we are here!

It was a hard target, a difficult test but the team under the patient leadership of our General Manager had its confidence level stentorian/ soaring to perform.

The contract had some contractual complications in the bidding stage that needed consent from the top management and shareholders and due to which day by day things were getting more and more dramatic. The date of the mobilization to serve the first meal was always fixed as 1 July 2012. The clients though were not able to give a definitive date of the award but repeatedly kept reminding of the mobilization date, making the mercury level ascend high.

With a calculated risk the team was briefed to be prepared for the mobilization. A mobilization plan was chalked out with dates scheduled for each tasks to be accomplished as per plan in order to achieve service of first meal on the specified date.

Each department’s team was given instructions to set their priorities and get the respective team organize for their part. The HSE Team prepared their guidelines highlighting inputs from the clients, purchasing team got busy in organizing their food orders, negotiations, contracts for the vendors, finalizing the purchasing deals, and the most important of the tough tasks being agreeing on the Uniforms as all the stake holders needed their presence on the Uniform, were all done in the minimum time possible. Quick recruitments trips to India and Nepal were made to get the staff required, now there was a greater challenge to get the VISA’s on the time because any delays in the VISA process would directly affect the mobilization.

By: Manjeet Sahota, HR Manager (EGCL) UAE

23

It was a matter of a “Go Ahead” from the leader that the department heads were waiting for, and each day was increasing worries and queries from some. But Samir Sammour kept his patience intact and kept pepping up each member who had slightest of the worries.

On 14 June finally the verdict came in terms of award, and the time frame for the mobilization looked like - ‘need to make it tomorrow’. But as they say if “I have 6 hours to cut a tree, I rather spend 5 hours sharpening my axe”. The mobilization was an excellent example of the saying being enlivened.

Despite the fact, the time was really short, and importantly we were taking over from a big competitor the instruction from the leader was the only way is to achieve!!!

And yes the team did it, the visa’s were organized in record time, the deployment of the staff was even quicker, all staff inducted, Peter Prochaski was called in to drive the team thru the mobilization, and the EGCL Brigade moved in to site on 27 June. Purchasing Department had sleepless nights organizing the food products, deliveries and coordination on site. HSE Department worked around the clock to complete the pre-employment trainings and have all the HSE & HACCP posters in place.

And the day arrived when the whole team assembled to serve the clients the first meal on 1 July 2012. The mobilization was though tough, but EGCL team under the leadership of Samir Sammour made it look as if we have been in the location for ages. The residents were so impressed that on the day one the compliments started coming in that our food was way better than the previous competitor.

Hip! Hip! Hooray! to the team for this 16 days remarkable mobilization that has become the talk of the town and many more to come!

Page 24: GCCS BITES Issue 03 2012/ September 2012

By: Deanne De Vries , Vice President - Agility Africa

24

Training and development is a key focal point at GCC SERVICES Uganda. As we continue to aim for more, we want our employees to be more equip with practical knowledge and specific skills that will make them more confident and efficient in performing their jobs. Aside from the initial induction for new employees, trainings are being provided both by GCCS Uganda and the client.

Our staff has undergone special trainings in First Aid, Fire Safety, Working at Heights, Permit to Work, Job Safety Analysis, Personal Protective Courses and more lined up. During the training session, employees were given written and practical exams and encouraged to ask questions to make sure that they understand the topic. The staff shows their eagerness to learn and apply what they have learned in everyday task.

In addition, a health-related topics are being included every month such as malaria awareness, and educate the staff on how to control and respond to a situation for their own safety.

Page 25: GCCS BITES Issue 03 2012/ September 2012

CROSSWORD PUZZLE

Answers to previous GCCS Bites Puzzles: Crossword Puzzle: Across: 1 - Cricket Down: 2 - Introspection 5 - Ramadan 3 - Uganda

6 - Failaka 4 - Saadiyat

7 - Queensland

8 - Policy

SUDOKU PUZZLE

Words of Wisdom: “The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world,

but if they don't play together, the club won't be worth a dime”. ~ Babe Ruth

25

6

1 8

7 3 2 1

8 5 3

5 9 6 3 2

1 2 7

1 2 8

6 7 3

4

5 4 1

5 3

3 7 5

5 4

8 9 5 6

9 3

5 2 1 8

4

3 4 7 2 5

FOOD SAFETY QUIZ

Test Your Home Food Safety Knowledge

1. It is okay to eat hamburgers that are pink, but not red, in the middle.

True or False?

2. Fruits and vegetables should be washed with running water before eating.

True or False?

3. Choosing chicken and ground meat treated with irradiation will decrease your chances of getting foodborne illness.

True or False?

4. Food containing bacteria that causes foodborne illness always smells, looks or tastes bad.

True or False?

5. Frozen meat, poultry or fish products should be defrosted in the refrigerator or microwave.

True or False?

6. You should always use a thermometer to test the doneness of whole chicken or turkey.

True or False?

7. The temperature of your home refrigerator should be 40 degrees F. or less.

True or False?

8. You will feel sick within 24 hours of eating contaminated food if you have a foodborne illness.

True or False?

9. As long as you rinse your cutting board before you use it to cut a different type of food, you won’t have any problems.

True or False?

10. When you wash your hands you should:

a. Wash for at least 20 seconds (sing “Happy Birthday” twice)

b. Scrub well and rinse under running water

c. Use soap

d. All of the above

ACROSS

5. NATIVE PEOPLE OF BORNEO

6. A PUBLIC ACKNOWLEDGMENT OR CELEBRATION OF DIVINE GOODNESS

7. 3RD LARGEST ISLAND IN THE WORLD LOCATED NORTH OF JAVA, INDONESIA

8. A LARGE BIRD IN THE GENUS MELEAGRIS

DOWN

1. BELIEF OR ESTABLISHED PRACTIVE

2. FASHION OF DRESS APPROPRIATE TO A PARTICULAR OCCASION OR SEASON

3. UNDERTAKING A COURSE OF EXERCISE

OR DRILL

4. AFRICA’S SEVENTH-LARGEST LAKE

Answers to previous Sudoku Puzzles