GCCS 2015 Admin Note Update

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1 Global Conference on CyberSpace 2015 First Administrative Note (rev.) 18 February 2015 GCCS 2015 Organisation Ministry of Foreign Affairs The Hague, the Netherlands Email | [email protected] Website | www.gccs2015.com

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Global Conference on CyberSpace 2015 First Administrative Note (revised), 18 February 2015

Transcript of GCCS 2015 Admin Note Update

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Global Conference on CyberSpace 2015

First Administrative Note (rev.)

18 February 2015

GCCS 2015 OrganisationMinistry of Foreign AffairsThe Hague, the Netherlands

Email | [email protected] | www.gccs2015.com

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Word of welcome

With less than two months to go before the Global Conference on CyberSpace 2015 (GCCS 2015),the outlines of the Conference are taking shape. Three words sum up the guiding principles ofGCCS 2015: Freedom, Security and Growth.

As all stakeholders are keen to be informed about the logistical arrangements concerning theConference, the GCCS 2015 Organisation decided to issue a first Administrative Note at an earlystage. Besides covering administrative and logistical arrangements, it contained other relevantinformation regarding participation in the GCCS 2015.

The drawback of informing delegations that early about logistical arrangements is that changesmight occur. We are therefore providing you with this update. It will be followed by a SecondAdministrative Note in March 2015.

If you are a Special Guest to the Conference, you will be assigned a Liaison Officer who will be themain point of contact for you and your Delegation for all matters in the run-up to and during theConference.

We look forward to working with all stakeholder parties to make the Global Conference onCyberSpace 2015 a resounding success.

On behalf of the GCCS 2015 Organisation,

H.M.S. SchaapveldProject Director

February 2015

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TABLE OF CONTENTS

1. General information............................................................................................................................ 6

1.1. Conference dates ......................................................................................................................... 6

1.2. Conference venue......................................................................................................................... 6

1.3. Content and organisation of the Conference ................................................................................... 6

1.4. Special Guests ............................................................................................................................. 6

1.5. Liaison Officers (updated) ............................................................................................................. 6

1.6. Advance visits .............................................................................................................................. 7

1.7. Gifts ............................................................................................................................................ 7

1.8. Spouse/partner programme .......................................................................................................... 7

1.9. Categories of participants.............................................................................................................. 7

2. Programme (updated) ........................................................................................................................ 8

2.1. Draft official programme............................................................................................................... 8

2.2. Pre-Conference events.................................................................................................................. 9

3. Security arrangements ......................................................................................................................11

3.1. Security policy ............................................................................................................................11

3.2. Firearms and security equipment (updated) ..................................................................................11

4. Registration and accreditation (updated).............................................................................................12

4.1. Accreditation categories, zone access, ID badges...........................................................................12

4.2. Registration procedure.................................................................................................................13

5. Venue, facilities and services..............................................................................................................14

5.1. General information.....................................................................................................................14

5.2. Outline of World Forum site plan...................................................................................................14

5.3. Interpretation service ..................................................................................................................14

5.4. Bilateral meetings (updated) ........................................................................................................14

5.4.1 Bilateral meetings with Dutch Ministers..........................................................................................14

5.4.2 Bilateral meeting rooms, press briefing rooms and interview rooms .................................................15

5.5. Meals and refreshments/food safety .............................................................................................16

6. Arrival and departure (updated).........................................................................................................17

6.1. Visa information..........................................................................................................................17

7. Transport..........................................................................................................................................18

7.1. Vehicles for Special Guests, provided by the host government (updated).........................................18

7.2. Means of transportation for delegates ...........................................................................................18

8. Accommodation (updated).................................................................................................................19

9. Telecommunications..........................................................................................................................20

9.1. Internet......................................................................................................................................20

9.2. Telephone...................................................................................................................................20

9.3. Radio communication...................................................................................................................20

9.4. IT Service Desk...........................................................................................................................20

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9.5. Floorwalkers ...............................................................................................................................20

9.6. Printing.......................................................................................................................................20

10. Media arrangements (updated) ........................................................................................................21

10.1. Media accreditation....................................................................................................................21

10.2. Media accommodation ...............................................................................................................21

10.3. Media facilities and services........................................................................................................21

10.4. Host services: broadcasting and news feeds ................................................................................21

10.5. Media pools...............................................................................................................................21

10.6. Media Officers ...........................................................................................................................21

11. Health information...........................................................................................................................22

11.1. Medical services ........................................................................................................................22

11.2. Health insurance........................................................................................................................22

11.3. Vaccination ...............................................................................................................................22

12. General information about The Hague/the Netherlands ......................................................................23

13. Information to be submitted (updated) .............................................................................................24

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1. General information

1.1. Conference dates

The Global Conference on CyberSpace 2015 will be held on Thursday 16 and Friday 17 April 2015.

1.2. Conference venue

All GCCS 2015 participants will meet at the World Forum Convention Center in The Hague. TheGCCS 2015 International Media Centre will also be located at the World Forum Convention Center.

1.3. Content and organisation of the Conference

The Dutch Ministries of Foreign Affairs (in particular the Task Force Cyber), Security andJustice, Economic Affairs, and Defence are responsible for preparing and negotiating thedeliverables and declarations of GCCS 2015.

The GCCS 2015 Organisation within the Ministry of Foreign Affairs is responsible forplanning, implementing and managing all logistical arrangements for the Conference.

Information and questionnaires can be found at: www.gccs2015.com. Delegations and personswho have confirmed participation in the conference, have already received or will receive logindetails to the closed part of the website and to the online registration tool shortly.

Please email any questions to: [email protected].

A second Administrative Note will be issued in March 2015.

1.4. Special Guests

The GCCS 2015 Organisation has invited a number of Special Guests to attend the Conference.They include all government ministers, and leaders of international organisations. In addition, theGCCS 2015 Organisation has invited a select group of CEOs, NGO chairpersons and individualswho will also receive Special Guest status.

1.5. Liaison Officers

The GCCS 2015 Organisation will assign a Liaison Officer (LO) from the Dutch government to eachSpecial Guest before and during the conference. In some cases, one LO will be assigned to two ormore delegations. From February 2015, the Liaison Officer will be the official point of contact forthe delegation on all matters. Names and contact details of the respective Liaison Officers will becommunicated to the offices of the Special Guests in February 2015.

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The Liaison Officer will coordinate a detailed schedule for the Special Guest’s stay with the SpecialGuest’s contact at the embassy, international organisation, country office etc.

In case it is not clear yet whether a delegation will be headed by a Special Guest, a Liaison Officer(LO) might be assigned during the preparations of the conference. If the delegation turns out notto be headed by a Special Guest, the LO’s availability might be scaled down significantly.

1.6. Advance visits

An initial advance visit is scheduled to take place in the afternoon of Thursday 12 March 2015.Invitations and further information will be communicated in due course.

A second (final) advance visit is scheduled to take place in the morning of Saturday 11 April 2015,shortly before GCCS 2015. Invitations and further information will be communicated in duecourse.

1.7. Gifts

Due to the sustainable nature of the Conference, there will be no exchange of gifts.

1.8. Spouse/partner programme

There will be no programme for spouses/partners.

1.9. Categories of participants

Most of the information in this Administrative Note applies equally to delegations from countries,international organisations, companies, academic institutions and NGOs, as well as to individualparticipants. The term ‘delegation’ should be understood to include participants from allstakeholders.

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2. Programme

2.1. Draft official programme

The official Conference programme will start on the evening of Wednesday 15 April and end onthe afternoon of Friday 17 April.

April Hour What Whom Where

Wednesday 15 19:00 – 20:30 WelcomeReception

All The Hague City Hall

Thursday 16 08:30 – 10:00 Bilaterals roomsopen

SpG’s WF Bilateral rooms

09:00 – 10:00 Arrival andhandshake SpG’s

SpG’s SpG lounge

10:00 – 12:15 Opening session(incl. panel)

All WF Plenary

12:15 – 13:30 Lunch All SpG lounge

12:15 – 13:30 Lunch All excludingSpG’s

Delegates lunch area

12:30 – 19:00 Bilaterals roomsopen

SpG’s WF Bilateral rooms

13:30 – 15:00 Scenario BasedPolicy Discussion

All WF Plenary

15:00 – 16:15 - Focus Session 1.A secure place forbusiness andpeople- Parallel Sessions

All WF Plenary

WF Break out rooms

16:15 – 16:45 Coffee break All

16:45 – 18:00 - Focus session 2.Internationalpeace andsecurity- Parallel Sessions

WF Plenary

WF Break out rooms

18:00 – 19:00 Global Forum onCyber Expertise

All WF Plenary & press area

19:00 – 19:30 Transfer by bus SpG’s

19:30 – 21:00 Official Dinner SpG’s Ridderzaal (Knights hall)

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Friday 17 8:30 – 12:30 Bilaterals roomsopen

SpG’s WF Bilateral rooms

09:30 – 10:45 - Focus Session 3.Economic growthand development- Parallel Sessions

All WF Plenary

WF Break out rooms

10:45 – 11:15 Coffee break All

11:15 – 12:30 - Focus session 4.Privacy- Parallel Sessions

All WF Plenary

WF Break out rooms

12:45 – 13:30 Closing ceremony All WF Plenary

13:30 – 14:30 Lunch SpG’s SpG lounge

13:30 – 14:30 Lunch All excludingSpG’s

Delegates lunch area

13:30 – 15:00 Bilaterals roomsopen

SpG’s WF Bilateral rooms

SpG’s = Special Guests

2.2. Pre-Conference events

Prior to the GCCS 2015, several pre-Conference events have taken place, most notably:

UNIDIR Regional Meeting on International Law and Cyberspace .[Seoul, 9-10 December 2014]

Strategy Planning Event for Export Controls: how can Europe take the lead on the exportcontrols of surveillance technologies? Organised by the Dutch Embassy in Berlin, incooperation with the Centre for Internet & Human Rights.[Berlin, 5 February 2015]

Expert meeting at The Hague Centre for Strategic Studies led by Dr. Alexander Klimburg toexplore which objects could be granted a protected status in the event of a cyber conflict.[The Hague, 5-6 February 2015; By invitation only]

Pre-meeting organised by the Australian Strategic Policy Institute on Asia-Pacificperspectives on the Global Conference on Cyberspace and the London Process.[Kuala Lumpur, 9-10 February]

Pre-meeting organised by the government of Switzerland on the state of play, highlightingCBM processes and exploring opportunities for greater coherence.[Geneva, 19-20 February 2015]

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The following pre-Conference events will take place in the weeks to come:

Pre-event Algorithms: Two-Day workshop on the practical questions of implementingalgorithms.[location: to be confirmed, 9-10 March 2015]

Cyber Week organized by The Hague Security Delta (HSD)[The Hague, 13-17 April 2015]

One Conference for the technical and CERT community, both from the private and thepublic sector.[The Hague, 13-14 April 2015]

Pre-Conference NGO meeting held by Global Partners Digital and Free Press Unlimited toprepare strong civil society input for GCCS 2015.[location: to be confirmed, 15 April 2015]

Meeting of the Global Commission on Internet Governance[The Hague, 15 April 2015]

Tallinn Manual 2.0 side event on international law in cyberspace[The Hague, 15 April 2015]

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3. Security arrangements

3.1. Security policy

The government of the Netherlands will be responsible for the safety and security of the delegatesparticipating in the Conference. Under the direction of the National Coordinator forCounterterrorism and Security (NCTV), security measures will be taken based on threat and riskanalyses. Security measures will be enforced at the airport, at some hotels, during transport, atthe conference venue and at the other venues in the programme. Full registration (see chapter 4)and cooperation at security lanes is required.

For some delegations special security measures may apply. The NCTV will establish bilateralcontact with the delegation’s security representatives in due course.

Within the conference venue there will be a separate Special Guest zone, which will be accessibleonly to specifically invited Special Guests. There will be no access to this zone for accompanyingsupport staff – including security personnel. A separate waiting lounge with closed circuit videosurveillance of the Special Guest area will be available for security personnel near the SpecialGuest area.

3.2. Firearms and security equipment

Firearms are strictly regulated in the Netherlands. No automatic weapons may be brought into thecountry. A government permit is needed before bringing firearms and security equipment into theNetherlands.

In the Netherlands, only government personnel is allowed to carry weapons after receiving apermit from the National Coordinator for Counter Terrorism (NCTV). The policy in the Netherlandsis to provide no more than two permits in case of a visiting Minister of Foreign Affairs. Anypossible additional permits will be related to the outcome of a threat analysis.

Security personnel from private security companies will under no circumstances receive a permitto carry weapons in the Netherlands.

Please contact your Liaison Officer in case a weapon permit needs to be applied for. Theapplication process includes the filling in of a relevant form and handing it over to the designatedLiaison Officer. This process differs from the normal routine, whereas the Protocol Department ofthe Ministry of Foreign Affairs is not involved. The Liaison Officer will forward the request to theNCTV. The Liaison Officers will be provided with detailed guidelines and directions how to handlethe requests.

The decision of the NCTV will be communicated via the Liaison Officer to the applicant. A copy ofthe decision will be sent to the National Police and the Security Coordinator of the Ministry ofForeign Affairs.

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4. Registration and accreditation

4.1. Accreditation categories, zone access, ID badges

Three categories of accreditation have been established by the GCCS 2015 Organisationcorresponding with three separate zones within the conference venue. A fourth separate zone willbe established for closed bilateral meetings.

1. The Blue zone comprises all the delegates’ areas in the conference venue, except for theSpecial Guest lounge. A blue badge will be issued to all accredited delegates, except SpecialGuests.

2. The Red zone consists of the Special Guest lounge which is accessible only to those inviteesspecifically designated by the organisation as Special Guests. Special Guests will be provided witha lapel pin. The Red zone will not be accessible to blue, white or yellow badge holders.

3. The Yellow zone encompasses the International Media Centre, which is located on level -1 ofthe conference centre. All accredited members of the media will be issued with a yellow badgewhich provides access to most areas of the conference centre; the Red zone is not included. TheOrange zone (see below) is only accessible to media representatives with special permission.

4. The Orange zone comprises eight bilateral rooms where delegations can meet in private. TheOrange zone is accessible to Special Guests (with a lapel pin) and blue and white badge holders.The number of blue badge holders is restricted by the limited space inside the bilateral rooms(seven chairs per delegation). Yellow badge holders only have access to the Orange zone withspecial permission and will be accompanied while in this area.

Summary of badges

Category Quantity Badge type andcolour

Zone access

Special Guest 1 Lapel Pin All

Delegates, incl. pressassistants and interpreters

T.B.D. Blue Blue, Orange and Yellow zones

Security Officers 2 White Blue, Orange and Yellow zones

Media Yellow Yellow and Blue zones. Accessto Orange zone as part ofmedia pool only.

GCCS Personnel Green All

GCCS Security Personnel Orange All

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4.2. Registration procedure

Special Guests and delegates can be registered online via www.seeyouinapril.com by yourRegistration Officer. Registration started Monday 16 February.

Delegations or representations of delegations (such as country offices in the Netherlands) arerequested to appoint a Registration Officer and provide the GCCS 2015 Organisation with contactdetails of the selected Registration Officer using the form on the GCCS website. It is possible thatan invited individual serves as his or her own Registration Officer.

The GCCS 2015 Organisation will provide the Registration Officer with a URL, login name andpassword shortly after the name and contact details of the Registration Officer have beenreceived. Registration closes on 30 March 2015.

The Registration Officer will be responsible for completing the list of delegates in the delegation,collecting the requisite personal information, electronic passport photo and passport scan,entering the data, and uploading the photos and scan into the online registration system.

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5. Venue, facilities and services

5.1. General information

The World Forum, like all public buildings in the Netherlands, is a non-smoking building. Outsidesmoking areas will be designated.

5.2. Outline of World Forum site plan

The World Forum Convention Center has 40,000 m2 of meeting space. An outline of the WorldForum site plan will be available in due course. Until then, delegations are kindly requested torefrain from making independent site visits or contacting the World Forum regarding GCCS 2015.Any questions should be addressed to the GCCS 2015 Organisation. A site visit will be organisedduring the first and second Advance Visits on Thursday 12 March respectively Saturday 11 April.

5.3. Interpretation service

Proceedings in the plenary room will be interpreted from and into the six official UN languages.One additional interpretation booth will be available for delegation interpreters. No Organisation-provided interpretation service will be available in the Special Guest lounge, break-out rooms,press briefing and interview rooms and bilateral rooms.

5.4. Bilateral meetings

5.4.1 Bilateral meetings with Dutch Ministers

Requests for a bilateral meeting with the Dutch Minister of Foreign Affairs, Mr. Bert Koenders, canbe sent through the respective Liaison Officer (LO) or directly to [email protected].

Request for a bilateral meeting with the Dutch Minister of Security and Justice, Mr. Ivo Opstelten,can be sent through the respective Liaison Officer (LO) or directly to the Ministry of Security andJustice, Mr. Tom van den Berk, [email protected] and Ms. Stefanie Ridder,[email protected].

Requests for a bilateral meeting with the Dutch Minister for Economic Affairs, Mr. Henk Kamp, canbe sent through the respective Liaison Officer (LO) or directly to the Ministry of Economic Affairs,department Europe and International Affairs, Mr. Alexander van den [email protected] with a Cc to: [email protected].

Please take note that it can not be guaranteed that your request for a bilateral meeting with theDutch Ministers can be accommodated. Meetings will be planned on the basis of possibility,availability and priority.

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5.4.2 Bilateral meeting rooms, press briefing rooms and interview rooms

For invited Ministers and other Special Guests, eight bilateral rooms are available within the WorldForum at ground level for bilateral meetings with counterparts.

All eight bilateral rooms have a boardroom-style setup and a total capacity around the table of 14persons (Special Guest+6 per delegation). Four extra chairs per room are available in the 2 nd ringand can be used by interpreters, security officers and/or additional delegation members.

If required, limited media pools will be allowed in the bilateral rooms, for a short photo / videoopportunity at the start of the meeting.

The International Media Centre (IMC) is located at the -1 level in the World Forum. The IMCprovides the following additional facilities for contact with press:

One large press briefing room with a capacity of max. 100 journalists Two press briefing rooms with a capacity of max. 40 journalists each Two interview rooms with a capacity of max. 4 people around the table (plus camera crew

etc.).

The bilateral rooms and press briefing/interview rooms within the World Forum can be booked bydelegations in slots of 25 minutes (starting at :00 and :30).

These rooms can be booked for 25-minute slots on:

Thursday 16 April from 08:30 to 10:00 hrs. and 12:30 to 19:00 hrs. Friday 17 April from 08:30 to 12:30 hrs. and from 13:30 to 15:00 hrs.

The rooms are reserved on a first come, first served basis. However, bookings of the bilateralrooms need to be confirmed by both delegations before a room is reserved.

Pre-reservations of the bilateral and press briefing/interview rooms can be made as of 1 Marchuntil Friday 10 April 2015. A maximum of six pre-reservations can be made per delegation.Application forms will be available as of 1 March 2015 on the GCCS2015 website and via therespective Liaison Officers (LO).

Completed application forms should be returned to the GCCS 2015 Organisation (via therespective Liaison Officer; by filling it out on the website (www.GCCS2015.com) or by emailingthe form to [email protected]). Please note that reservations for bilateral meetingscan only be confirmed once the application forms have been received from both delegations.

During the Conference, the bilateral and press briefing/interview rooms can be booked at theBilaterals’s Desk at ground level. Reservations require the completion of the same applicationform. Please note that, also in this case, reservations for bilateral rooms can only be confirmedonce the application forms have been received from both delegations.

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Delegations are responsible for bringing an interpreter if needed (no interpretation service isprovided). Interpreters need to have the appropriate accreditation.

When media pools are allowed to cover part of a bilateral meeting or are invited to press briefings,please note that the following information will be shown in the IMC: time slot, name(s) ofdelegation(s) and room number.

National table flags and mineral water will be provided. Delegations wishing to use ceremonialflags have to bring their own (flagpoles will be available upon request).

Apart from the bilateral rooms, the Special Guest Lounge will be suitable for pull-aside meetings(accessible only to the Special Guests).

5.5. Meals and refreshments/food safety

Special Guests and all delegates will be invited to a reception hosted by the Minister of ForeignAffairs and the Mayor of The Hague at the City Hall of The Hague on the evening of 15 April 2015.The GCCS2015 Organisation will provide free bustransport to the City Hall from the major hotelsv.v. (see also section 7.2). More information will follow in due course.

On 16 and 17 April 2015, a standing lunch will be organised for Special Guests in the designatedSpecial Guest Lounge. Buffet-style lunches will be provided to all delegates in the designatedhospitality area at the –1 floor of the World Forum.

Only Special Guests will be invited to a dinner on 16 April 2015 at the Ridderzaal (Knights Hall).Delegations are kindly requested to inform the GCCS 2015 project team of the dietary restrictionsof their invited Special Guests by 1 April 2015, using the relevant medical information and dietaryrestrictions form on the GCCS 2015 website. The GCCS 2015 Organisation will provide bustransport for the Special Guests from the World Forum to the Ridderzaal dinner on Thursday 16April.

Refreshments and light snacks will be available at designated areas throughout GCCS 2015.

Special attention will be paid to food safety during the Conference. The Netherlands Food andConsumer Product Safety Authority will supervise all aspects of food preparation, transport andserving. All measures will be in line with European legislation.

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6. Arrival and departure

6.1. Visa information

When arriving in the Netherlands, all delegates must present a valid passport with the appropriatevisa (if required). Applying for a visa at the border is not possible. Delegates participating in theGlobal Conference on CyberSpace 2015 who need to apply for a visa must do so in their countryof residence. Visa issued by Dutch embassies for GCCS 2015 participants will be provided free ofcharge. Please present your conference invitation and/or registration confirmation when applyingfor the visa.

The Netherlands is part of the Schengen Area, which consists of a group of 26 European countriesthat have abolished passport and immigration controls at their common borders. The followingwebsite shows which passport holders need to apply for a Schengen visa and provides informationabout the application process: http://www.government.nl/issues/visa-for-the-netherlands-and-the-caribbean-parts-of-the-kingdom/short-stay-visas-for-the-netherlands/applying-for-a-schengen-visa. If the nationality of the passport holder is not listed, a Schengen visa is notrequired to enter the Netherlands. Via the above link, you will also find a list which lets you look up which

embassy is responsible for dealing with short stay (Schengen) visa applications for the Netherlands in each

country.

The GCCS 2015 Organisation advises delegates to obtain their visas well in advance. Applying for visas is

possible as of 3 months before the start of the Conference. Please keep in mind that the visa process can

take up to 15 days. Addresses of Dutch embassies, consulates and other representations can be found at:

http://www.government.nl/issues/visa-for-the-netherlands-and-the-caribbean-parts-of-the-kingdom/short-

stay-visas-for-the-netherlands.

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7. Transport

7.1. Vehicles for Special Guests, provided by the host government

A limousine will be placed at the disposal of the Special Guest of each participating country ororganisation for the duration of their stay in the Netherlands. In the Special Guest limousine, onlyone additional seat is available for a delegate, next to the Special Guest.

In most cases, the Liaison Officer will be seated in the front passenger seat. Delegates may followthe limousine in their own vehicle or vehicles.

Upon arrival at the World Forum conference venue, the vehicle with the Special Guest will bedirected towards the Special Guest entrance. Only cars with special markings will have access tothe designated Special Guest entry lane. Other cars will be guided to the delegates entrance. TheOrganisation provides these markings and will distribute them through the Liaison Officers.

7.2. Means of transportation for delegates

The GCCS 2015 Organisation will provide return bus transport from all major hotels in (the vicinityof) The Hague to the City Hall reception on Wednesday 15 April.

Private transport to the World Forum will be possible (no private parking is available at the WorldForum), and public transport is available, but it is advisable to allow for additional travelling timefor both types of transport.

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8. Accommodation

Delegations are responsible for booking their required accommodation − for both the Special Guest and other delegates − and all costs associated with it.

Hotel bookings for the Conference can be made via www.itotours.com/gccs2015/overview.aspx.

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9. Telecommunications

9.1. Internet

High-quality wireless internet will be available throughout the venue. The connection is free to useand grants unrestricted access to the World Wide Web. The GCCS 2015 advocates and providesaccess to a free and open internet. Therefore, the GCCS 2015 Organisation strongly recommendsyou use the standard safety precautions (e.g. anti-virus, firewall, VPN) that apply to the use ofany public internet facility. Access (credentials) to the wireless network will be provided at theconference location.

9.2. Telephone

The Conference is taking place in a populated area near the city centre of The Hague. High-density multi-carrier cellular (mobile) coverage is widely available throughout the areasurrounding the conference building. Cellular (mobile) coverage will also be available inside theconference building through a distributed antenna system. Depending on your cellular (mobile)phone plan, you can roam with several Dutch providers and have access to a high-speed dataservice. Please note that roaming rates will apply to foreign subscriptions.

9.3. Radio communication

To prevent harmful interference with vital radio communications, most types of frequency used,such as wireless video or audio connections, are subject to licensing requirements by theRadiocommunications Agency Netherlands. Please refer to the links below for licence applications.

http://www.agentschaptelecom.nl/sites/default/files/nieuwsbrief-wireless-communication-during-events.pdf

http://www.agentschaptelecom.nl/sites/default/files/application-form-events.pdf

9.4. IT Service Desk

An IT service desk will be located in the delegates’ lounge near the entrance. All questions relatedto IT and the internet can be addressed to the service desk employees.

9.5. Floorwalkers

The internet and communication facilities at the conference location are designed for easy access.If you require any assistance, however, please ask one of the GCCS 2015 floorwalkers(identifiable by their special attire) you will see throughout the conference venue. They will beable to answer questions on the spot.

9.6. Printing

Because the Conference aims to be paperless for environmental reasons, printing is notencouraged. However, for your convenience a document centre is located in the delegates’lounge. All print requests can be made at the hospitality desk in the delegates’ lounge.

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10. Media arrangements

The Conference aims to be open and transparent. Media will therefore have full access to theconference building (with the exception of the Red zone and closed bilateral meetings in theOrange zone). Access for TV crews is restricted to the ground floor and -1 level of the conferencecentre (where the press centre is located). Some sessions will be broadcast live via the internet,so press coverage is possible even without being present at the Conference.

More detailed information about media arrangements will be communicated in due course. Aseparate Media Note will be issued in February 2015.

10.1. Media accreditation

Media accompanying a delegation can be registered by the Registration Officer, or they can pre-register themselves via the media page on the GCCS 2015 website. Media not accompanying adelegation can pre-register via the media page on the GCCS 2015 website. Registration of mediaon site is not possible. All members of the media must register beforehand.

10.2. Media accommodation

Accommodation arrangements for members of the media accompanying official delegations haveto be made by the delegations or accompanying media themselves.

10.3. Media facilities and services

Details about facilities and services will be communicated in the Media Note.

10.4. Host services: broadcasting and news feeds

Audiovisual footage will be made available to media online in broadcasting quality (login detailsfor this portal will be provided to accredited audiovisual press). The general public can followevents in the conference via three GCCS 2015 livestream YouTube channels. More detailedinformation will be provided in the Media Note.

10.5. Media pools

Detailed information on plans for pool coverage will be communicated in the Media Note.

10.6. Media Officers

The GCCS 2015 Organisation will appoint a number of Media Officers to facilitate interactionbetween the organisation and the media.

Details will be communicated in the Media Note.

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11. Health information

11.1. Medical services

In the event of emergencies or medical needs on the part of the participants, appropriate medicalservices will be provided. These include emergency medical care and ambulance transport todesignated local hospitals. Medical services will also be available on site.

11.2. Health insurance

Should a delegate require a referral to a doctor or a hospital, the costs will be borne by thedelegate. It is recommended that, before travelling, all delegates and media obtain appropriatehealth insurance to cover medical expenses in the Netherlands.

11.3. Vaccination

A vaccination certificate is not required for entry into the Netherlands.

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12. General information about The Hague/the Netherlands

The Hague

The Hague, which is the seat of the Dutch government, is often referred to as the City of Peaceand Justice.

Climate

The Netherlands has a moderate maritime climate. The average temperature in April is around10°C, but it can be colder, and rain is always a possibility.

Currency and banking

The currency used in the Netherlands is the euro. It comprises six coins (€0.05, €0.10, €0.20,€0.50, €1 and €2) and seven notes (€5, €10, €20, €50, €100, €200 and €500). Notes of €100,€200 and €500 are not generally accepted in shops or restaurants.

If you have a foreign bank card with a Cirrus or Maestro logo you can withdraw money from anATM. Some ABN AMRO bank ATMs also accept cards with the PLUS logo. Check your card andthe ATM for EDC and EC logos as well. Of course, you can also use most credit cards to obtainmoney from an ATM.

Most banks are open Monday to Friday from 9:00 to 17:00. Only major bank branches are openon Saturdays. You can exchange money at banks. Many hotels also offer this service.

GWK Travelex, a currency exchange outlet, is open every day of the week. Most GWK Travelexoffices are located near train and bus stations.

Value Added Tax and service charges are included in the bill in hotels, restaurants, shops andtaxis. Tips for extra service are always appreciated but not required. It is customary to givetaxi drivers and waiters a tip of about 10%.

Cheques

Travellers cheques can be exchanged at GWK Travelex offices. Shops in the Netherlands do notaccept travellers cheques or any other type of cheque.

Credit cards

Most major credit cards are accepted widely, but not everywhere. If in doubt, ask in advance.Cash-on-card services are available from selected American Express, Diners Club, MasterCardand Visa addresses. These cards are also accepted by all GWK currency exchange outlets andChange Express Offices.

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Electricity

The power supply is 220 volts, 50 Hz (plug: two round prongs).

Local time

Standard Time Zone: GMT +1.

Local & international phone calls

The country code for the Netherlands is +31 and the area code for The Hague is (0)70.

For outbound international phone calls from the Netherlands, you must first dial ‘00’, followedby the relevant country code.

Smoking

Smoking is prohibited in all public buildings, bars and restaurants.

Transport

Delegates arriving at Schiphol Amsterdam Airport with no pre-arranged transport can reachThe Hague in a number of ways:

taxi: there are taxis at the airport exits (a ride to The Hague costs approximately €60); train: there is a train station under Schiphol Airport (the journey to The Hague takes about

30 minutes and costs around €14 for a one-way, first-class ticket); rental car: all major rental agencies have offices at Schiphol Airport.

13. Information to be submitted

All forms will be available on the website www.GCCS2015.com shortly.