E-Commerce (Importance of IT and technology in SCM)

Submitted by:

Zuhaib ur Rehman

S.M. Fawad

GSK

Muhammad Abdullah 8830

Table of Content • Introduction• Vision and Mission • Values

• Business Groups • Agility Expertise • Geographic Reach • Services • E-Commerce

• Current clients

• Tools for clients

• Process Flow Chart

• Some Facts

Introduction

• Agility is the leading global provider of integrated logistics, bringing efficiency to business and government supply chains in some of the world's most challenging environments. Agility is a global company with more than 32,000 employees, and over 550 offices in 100 countries around the world. With over $6 billion annual revenue, it serves their customers through Global Integrated Logistics and additional business groups.

• In Pakistan Agility is one of the leading International logistics providing company with more than 700 employees, 20 offices, and 64,000 sq m of warehouse space in 6 locations. Since 2001 they have focused on offering customers truly personal service and flexible supply chain solutions tailored to meet their individual business needs. Their customers span a range of industries such as FMCG, Telecom, Pharmaceuticals, Hi-Tech, Retail, Apparel, Fashion, Chemicals, Engineering, Oil and Gas, and Government Services

Vision

A new logistics leader meeting the challenges of global trade.

Mission

Facilitating trade through innovative supply chain solutions

Values

• Integrity

• Personal Ownership

• Teamwork

• Excellence

Business Groups

• Global Integrated Logistics (GIL)

• Defense and Government Services (DGS)

• Infrastructure

Agility Expertise

• International freight forwarding

• logistics solutions

• Their customer’s needs in special markets

Geographic Reach

• Agility has over 550 offices in 120 countries, with a strong and growing presence in emerging markets.

Americas: 100+ locations, 25 countries

Asia Pacific: 200+ locations, 24 countries

Europe: 150+ locations, 25 countries

Middle East & Africa:

100+ locations, 46 countries

Services

• Air Freight

• Ocean Freight

• Road Freight

• Logistics

• Specialties

• Customs Clearance Services

• Full Truck Load Services

E-Commerce

• Agility is using IT software from the beginning there was no pre-IT era. Agility uses software called Exceed (INFOR) for WMS (warehouse management system).

Exceed warehouse management system

• Reduce inventory 5 to 20%

• Increase labor productivity 15 to 40%

• Improve shipping accuracy 2 to 5%

• Increase inventory accuracy 99+% at location level

• Boost perfect order rates

• Reduce direct operating costs and increase overall revenue 

Agility is using Exceed

• Inventory Management.

• Shipment and receiving.

communication links

• One way communication link.

• Two way communication link.

Current clients

• One way communication link:Service

• Two way communication link:P&GEngro

Tools for clients

• The clients can get report regarding there inventory from the web site according to the pre-agreed format which are updated real time.

• The clients can also place order through WMS portal. The system is implemented recently by the company (about 4 to 5 months ago)

Process Flow ChartXYZ product

(e.g. 5000 SKU’s)

Palletize (If not in pallets)

RFID implementation

(RFID tags are printed/manufactured for the product arriving)

System documentation ASN (Advance System Modification)

Punching of data regarding the product in the software for identification

Enters Warehouse(Sent to the pre-allocated racks which also have RFID tags on them

for the location identification)

Some Facts

Q. How does Exceed identify items for Shipment?

A. Exceed identifies the item by the information punched in at the time of entry of item in the warehouses using the RFID technology

Q. How does Exceed manages inventory or provide help in keeping checks?

A. If the warehouse contains 5000 pallets, exceed will pick some random locations at the end of the month in the form of report containing location of the item. The person the physically checks the rack if the product is present or not at the specified location, if not the call report is generated.