Presentation on E-CommerceIn Partial fulfillment of the requirements of

the 100 hours IT Training For CHARTERED ACCOUNTANCY COURSE

OFICAI

SUBMITTED TO:Miss Chandni GargFacultyPatiala Branch of NIRC

SUBMITTED BY:Tarundeep SinghReg No. NRO0255396

In a narrow sense : Electronic commerce commonly known as e-commerce is defined as the use of electronic transmission mediums to engage in the exchange, including buying and selling, of products and services requiring transportation, either physically or digitally, from location to location.

E-commerce can also be defined as any kind of business-related activity—transaction of tangible goods or intangible goods taking place over a computer network. Electronic commerce is a composite of technologies, processes and business strategies that foster the instant exchange of information within and between the organizations. Thus EC strengthens relationships with buyers, makes it easier to attract new customers, improves customer responsiveness, and opens new markets on a global scale.

• Technology enabled• Ubiquity• Interactivity• Information delivery• Digital content• Inter-disciplinary in nature

• B2C (Business-to-Consumer)• B2B (Business-to-Business)• C2C (Consumer-to-Consumer)• B2G (Business-to-Government)• G2B (Government-to-Business)• G2C (Government-to-Consumer)

• Being able to conduct business 24 x 7 x 365.• Expansion in market size.• Availability of current information.• Better customer service.• Reduction in costs.• Marketing efforts gets boosted.

• E-commerce speeds depend on telecommunication bandwidth, which is limited in developing countries.

• Cost of technological solution is very high .

• Lack of security of information and there is always a possibility that hackers can make unauthorized access to digitized information and electronic records.

• Integration of information technology with business system is difficult technical task.

• Lack of awareness about E-commerce technology among masses of economically underdeveloped and developing economies.• Lack of customer confidence.• Cultural and linguistic differences .• Resistance to change.• In many businesses there is lack of initiative on part of the management to E-commerce technology.

• A network of Networks.• Hardware and Software.• Building E-Commerce enabled website.• Client-Server Computing.• Hosting site on Web Server.• Finding provider for electronic funds transfer.

• Credit card• Debit card• E-cheques• E-wallets

A credit card is a thin plastic card, normally of 3-1/8 inches by 2-1/8 inches in size, that contains identification information and authorizes the person’s named in it to charge purchases to his account which will be billed to him periodically. A credit card allows consumers to purchase products or services without cash and to pay for them at a later date. To qualify for this type of credit, the consumer must open an account with a bank or company, which sponsors a card.

A debit card (also known as a bank card or check card) is a plastic card that provides an alternative payment method to cash when making purchases. Functionally, it can be called an electronic cheque, as the funds are withdrawn directly from either the bank account, or from the remaining balance on the card. In debit card withdrawal is limited to balance in the account.

Electronic cheque is message that contains all the information that is found on an ordinary cheque, but it uses digital signatures for signing and endorsing and have digital certificates to authenticate bank account. These are quite cost effective for companies that have to deal with huge volume of cheques.

E-wallet is also known as digital wallet. A regular wallet that we have in pocket or handbag, contains our IDs, cash, debit card, credit card, photo and other miscellaneous items. E-wallet is also supported to achieve the same functionality. The main feature of E-wallet is that the user having a digital wallet does not have to fill the order form available at the merchant website. Instead, the user just has to click on the digital wallet or drag the information out of the E-wallet and drop it into the online form and E-wallet automatically fills the order form. You just have to click the send order button on the web form. So the user is able to buy and pay with a single click of button on the web form.

Online auctions are websites that serve as e-brokers and enable seller to post their goods for sale to be purchased by buyers through a mechanism, allowing buyers to bid for the goods and services put on sale.Once the bid is accepted buyer pays the price and seller ships the product to buyer.Auction web-sites•www.ebay.in•www.priceline.com

Online travel and tourism

www.makemytrip.com

www.yatra.com Online real estate application

www.99acre.com

www.magicbricks.com Online banking

www.icicibank.com

www.onlinesbi.com Online stock trading

www.sharekhan.com

www.indiabulls.com

E-governance is defined as application of electronic means in interaction between government and citizens, government and businesses, as well as , in internal government operations. E-governance is about use of information technology to raise quality of services government deliver to citzens and businesses.

• Access to information.• Reduction in service time.• Increased velocity of business.• Online business with government.• Improved productivity.• Better image.

E-commerce offer great deal of opportunities for business. But the whole field of e-commerce is

subject to risks as outlined: Customer’s risks :

Stolen credentials or password Dishonest merchant

Merchant’s risk : Forged or copied instruments

Insufficient funds in customer’s account

Authorization , Access Control:― protect intranet from horders: Firewalls Confidentiality , Data Integrity:―message must not be altered or tampered with : Encryption Authentication:― both parties prove identity before starting transaction: Digital Certificates Non-repudiation:―proof that the document originated by you and you only: Digital signature

• Financial accounting : From manual to computerized

• Information system: From paper based to digital

• Advertising : Offline to online• Corporate purchasing : Manual to E-

procurement