CIO 100 2011 - Personal Identification Number (PIN) eRegistration - Peter Kaburia - Kenya Revenue...
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Transcript of CIO 100 2011 - Personal Identification Number (PIN) eRegistration - Peter Kaburia - Kenya Revenue...
Presentation Contents
22 KRA Reform Programme
11 Overview of KRA
44 PIN e-Registration Sample Screens
66
Critical Success Factors / Lessons
04/13/23
33 Major Reforms Implemented
55
Conclusion / Questions
Overview of KRA11
Formation & Functions of KRA KRA was established by an Act of Parliament on 1st
July 1995
Functions
To assess, collect and account for all revenues in accordance with the relevant laws.
To advise on matters relating to the administration of, and collection of revenue under the written laws.
To perform such other functions in relation to revenue as the Minister may direct
KRA administers a total of 17 laws relating to revenue.
These are divided into 2 broad categories:
a) Exchequer revenues (Treasury) &
b) Agency revenues (revenue collected on behalf of other Government Agencies)
Laws Administered
Under Exchequer Revenue, the laws are: 1. Income Tax Act, Cap 4702. East African Community Customs
Management Act 3. Customs & Excise Act 4. Value Added Tax Act 5. Traffic Act6. Entertainment Tax Act7. Stamp Duty Act
Laws Administered cont’d…
KRA Reform Programme22
Tax Administration Reform Drivers Cont’d….. Specifically, the key drivers of reform are:
Enhance revenue Modernize administration/improve
service Reduce compliance burden Reduce administration costs Facilitate trade and investment Improve integrity
Status Before KRA Reforms • Manual business processes leading to service delays,
incorrect data, frustration, etc
• Duplication of functions and resources
• Lack of information sharing platform
• Lack of coordination in key business operations across the departments especially in field audit/compliance visits
• High administrative and compliance costs (KRA & customers)
• High level of corruption
• Low tax compliance and revenue levels
• Frequent customer complaints
PIN Registration Before Reforms
PIN Registration Before Reforms
Major Reforms Implemented33
Reforms on Improvement of Service Delivery To enhance service delivery and promote voluntary tax compliance to our customers, KRA has automated many functions, including:
Developed and implemented a web based Integrated Tax Management System (ITMS) to provide online tax services
Through ITMS, customers can now register for various tax obligations (including PIN) & file tax returns online at their own convenience
KRA also provides an online facility for authentication of Tax Clearance Certificates and PIN to eliminate possibility of fake documents in the market
PIN e-Registration After Reforms
PIN e-Registration After Reforms
PIN e-Registration After Reforms
ITMS – PIN e-Registration Sample Screens
44
www.kra.go.ke/portal
To apply for your PIN
PIN Assignment for New Taxpayer (Resident)
PIN Assignment for New Taxpayer (Non - Resident)
PIN Assignment for New Taxpayer (Company)
PIN Registration Form
PIN Certificate
Critical Success Factors / Lessons in Implementation of Reforms
Senior Management SupportSenior Management Support
Strategic PlanStrategic Plan
Committed TeamCommitted Team
Funding & ResourcesFunding & ResourcesGovernment SupportGovernment Support
Stakeholders ConsultationStakeholders Consultation
Project ManagementProject Management
Change ManagementChange Management
Technology LeadershipTechnology Leadership
55
Legal ReformsLegal Reforms
Conclusion
Since the implementation of the comprehensive reform programme, revenue collection has increased, service delivery has improved & KRA has positioned itself on the road to being a best practice revenue administration institution.
66
Thank You!
Ahsanteni Sana!
Questions?