CeBIT 2012 - Creating Passionate Customers with Connected Media

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Creating Passionate Customers with Connected Media Creating Passionate Customers with Connected Media Tony @Hollingsworth Saasu Evangelist @Saasu

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Presentation Tony Hollingsworth gave on behalf of Saasu.com at CeBIT Australia 2012.

Transcript of CeBIT 2012 - Creating Passionate Customers with Connected Media

Page 1: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

Creating Passionate Customerswith Connected Media

Tony @Hollingsworth

Saasu Evangelist

@Saasu

Page 2: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

Page 3: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

• Service = Happiness

• Listen

• Don’t ONLY Broadcast

Creating Passionate Customerswith Connected Media

Page 4: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

• Be Where the People Are

• Be Helpful

• Build Community–Be Memorable–Army of Sales People Passionate about your Product

Creating Passionate Customerswith Connected Media

Page 5: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

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Creating Passionate Customerswith Connected Media

Image Courtesy of @ScottGould – WeAreLikeMinds.COM

Page 6: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

• Service = Happiness

• Listen

• Don’t ONLY Broadcast

Creating Passionate Customerswith Connected Media

Page 7: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

Page 8: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

Page 9: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

Creating Passionate Customerswith Connected Media

Page 10: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

Page 11: CeBIT 2012 - Creating Passionate Customers with Connected Media

Creating Passionate Customerswith Connected Media

• Be Where the People Are

• Be Helpful

• Build Community–Be Memorable–Army of Sales People Passionate about your Product

Creating Passionate Customerswith Connected Media

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Creating Passionate Customerswith Connected Media

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Creating Passionate Customerswith Connected Media

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Creating Passionate Customerswith Connected Media

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Creating Passionate Customerswith Connected Media

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Creating Passionate Customerswith Connected Media

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Creating Passionate Customerswith Connected Media

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Creating Passionate Customerswith Connected Media

Thank you – Question Time!

Saasu.com

@Saasu

@AskTonyIT

@Hollingsworth