Cashflow, Pricing & Billable Hours
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Transcript of Cashflow, Pricing & Billable Hours
CASHFLOWHow do you ensure your business survives
Introduction to cashflow
We will go through the essentials of cashflow
management and also provide some advice on
how to improve your cashflow management.
Each organisation is unique so these are
generalisations and you should consult with an
accountant or finance professional for more
guidance for your specific business.
How to measure cash?
What is cash?
'Cash is legal tender in the form of banknotes and coins that
are readily acceptable for the settlement of debts.
Cash flow is the movement of cash into and out of a business.
Cash does not include anything by the business that cannot be
instantly converted into money. Stock, assets such as plant &
machinery, for example, are not classed as cash.
Every business needs cash available in order to pay their bills
and expenses on time, so it is important to balance the timing
and amount of money flowing into and out of your business
each week and month.
Tips
Ideally you will have more money coming into the business
than going out - a cash flow surplus.
One tip is to try to accelerate inflows and slowdown
outflows.
It is best business practice, however, to ensure that
payments are made on time as agreed. This will help your
reputation with customers and anyone else who depends on
your business.
Consider putting excess cash into a savings account if you
are in the fortunate position of having cash to spare.
Types of inflow and outflow
Inflows:
Payment for goods or services
A loan or increased loans or overdrafts
Outflows:
Purchases
Wages, rents and daily operating expenses
Purchase of fixed assets
Loan repayments
Tax liabilities
More Tips to improve inflows
ask your customers to pay sooner
consider payment by standing order / direct debit
order less stock but more often
put up prices / improve profitability
borrowing / getting investment in (short term)
create a cashflow forecast listing:
Receipts - any money that will come in during that period
Payments - any money that will go out during that period
Excess of receipts over payments - with negative figures shown in
brackets
Bank balance at the start of the period
Bank balance at the end of the period
NEA Cashflow Forecast For the purpose of the New Enterprise Allowance
business plan, you are required to do a cash flow forecast for year one.
While it is impossible to predict with any great degree of accuracy what will happen, you should take note of the following:
All forecast figures must be realistic and must take into account any long-term changes or market trends.
Accounting software can help you prepare your cashflow forecast, allowing you to update your projections if there's a change in market trends or your business.
NEA Cashflow
Cashflow – A closer look . . .
Cashflow – A closer look . . .
NEA Personal Survival Budget
Personal Survival Budget
A closer look . . .
Personal Survival Budget
A closer look . . .
Managing customers
Make sure that customers pay on time:
create a debtor policy
issue invoices promptly, and chase outstanding payments regularly.
Consider charging penalty interest for late payment.
Consider offering discounts for prompt payment.
Negotiate deposits or staged payments for large contracts.
Maintain a good relationship with your customers so that you can see any signs that they are in trouble as early as possible.
Managing suppliers
Negotiate the best possible credit terms with your suppliers.
Consider agreements with suppliers, where you can pay over an
extended period of time. Be mindful, however, that such
agreements may involve interest payments.
Taxation
there are Several things that you can do to reduce the pain in paying your taxes.
consider for example, the timing of purchases if you are VAT registered.
you may also be able to make best use of timing and facilities offered by HMRC.
pay your taxes at the last available opportunity, if that helps – ensure however you do pay!
HMRC may agree payments of some taxes by instalments. Call 0845 302 1435 to find out.
Other considerations
run a credit check on your customer.
can you fulfil your order?
is it easy to do business with you?
is your marketing strategy working?
What if you get into a cash flow
crisis?
You can consider some short-term facilities such as an overdraft or a credit card to see you through.
You should be aware, of course that what you have borrowed has to be repaid at some point.
PRICINGMaking sure the price is right
Pricing - Introduction
Of all the marketing problems you
face, pricing is probably the most
important and one of the most
difficult to get right.
As a general rule, it is often better
to price higher than what you think
you can get.
Types of Pricing
Cost Plus Pricing
Very simple method
Competitor Pricing
May be a good starting point
Value Based Pricing
Getting what you can for your goods or service
Cost Plus Pricing
Fixed Cost + Variable Cost + Mark-up
Fixed Cost
These will not change no matter how much you sell. Your rent
for example stays the same whether you sell one unit or a
hundred.
Variable Cost
This will likely increase the more you sell. You may use more
energy for instance when producing more.
Mark-up
Generally a percentage you add on to the cost to arrive at the
final price.
Cost plus pricing is not the best method. Your margins for
example could be eroded that could even lead to a loss.
Competitor Pricing There are three possible price positions take
lower than competitors.
higher than competitors.
same as competitors.
RESEARCH
Some interesting research was carried out by a company
called Caltech, who carried out an experiment with
wine.
There were two types of wine, one was expensive and
the other was cheap (both were the same actually)
Customers had a far stronger preference and recorded
both physical and psychological benefits from the
expensive wine – even though there was no difference.
Value Based Pricing
Price in relation to what product delivers
Hardest to quantify
Requires ongoing work
Pricing Strategies
Economy Penetration
Skimming Premium
QUALITY
P
R
I
C
E
LOW HIGH
L
O
W
H
I
G
H
Strategies to use . . .
Economy
Cheap and cheerful
May consider the best to start with – although it may be
more difficult to change a customers mind when you do
decide to raise prices . . .
Penetration pricing
Consider where you are sure your costs are 30% or more
lower than competitors.
You will be one of the cheaper products on the market
Your product or service has fewer benefits than
competitors.
Economy Penetration
Skimming Premium
Strategies to use . . .
Skimming
Your product / service is different from the competition
You have incurred high Research & Development costs
Your product / service is higher quality / benefit
product will appeal to a smaller group who would be
willing to pay.
Premium
You can achieve a premium position in the mind of the
consumer.
Luxury goods for example. Think about designer clothes.
Definitely the best place to be!
Economy Penetration
Skimming Premium
A note about the way people
think . . .
Would you pay £10 for a product or would you prefer
£9.99?
What’s the difference between the two?
20% more people would go for £9.99 as opposed to £10.
When it comes to products / services with a high
perceived quality however – people may prefer to pay
£24 for example, rather than £19.99. Don’t ask why!
It pays to think as a consumer when it comes to making
your pricing decisions.
Billable HoursCharging for your time . . .
Billable Hours
What is your time worth?
Employee – you get paid for the time you give your
employer.
Self-employed – you can use the same measure
It comes down to the same equation
You may have a different value system, and new ideas
abound – such as volunteering your time. You wouldn’t
be here however if this was your goal!
TIME = MONEY
What is billable? This is down to your conscience – however:
It is best to agree your terms before hand in writing.
Keep a record of time spent on a task. You are
accountable for it.
Consider having a set schedule of costs for you – on an
hourly rate and on a daily rate.
If you charge VAT, don’t forget to quote your price (plus
VAT!)
You should consider over-estimating your time cost (it is
easier to reduce a bill than to increase it!).
Don’t bill for administration, such as making notes of a
meeting that you have had. Rather build efficient systems
to make administration as quick as possible.
Health Warnings!
The material in these slides is presented for information
only. You should seek specialist advice if required. Koshy
& Co and it's staff take no liability or responsibility for
the actions taken by those who have listened to this
presentation, or read these slides and acted upon them.
Thank you . . .
Koshy & Co
Suite 6, Albion House
470 Church Lane
London
NW9 8UA
Telephone : 0330 222 0017
www.koshyandco.co.uk