B2B vs. B2C product management

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B2C Observations of a B2C PM who went to the dark side B2B

Transcript of B2B vs. B2C product management

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B2C

Observations of a B2C PM who went to the dark side

B2B

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Some background

11years of B2C product management

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1 year of B2B in Adtech

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First shock: 5M vs. 5k

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What is your business model?

Mass market users (still) expect the service for free

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Either you find a way to make them pay

Or you find companies who pay for ads

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Businesses are willing to pay (a lot more) for

service

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In summary

2 fundamental elements change how you approach product management1. Number of users2. How (much) you monetize them

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Prioritization

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In B2C, all users have the same value.

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One roadmap, two goals: 1.Bring more users in2.Transform your existing users into more

engaged users

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As you scale, you should prioritize based on the users you don’t have yet

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In B2B, those 3% could mean 25% of revenue

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In B2C YOU define your strategy

In B2B it’s challenging to run YOUR strategy instead of just requests from big clients

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MVP

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How do you define “minimum”?

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You can actually take risks more often, despite the threats of revolution

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In B2B, a data-only approach is complicated

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Knowing the users

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You are not the user, duh

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Sales? Account strategists?“Build a product that delights users and they will come”

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Assessing the competition

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One key similarity once you are scaling

What does “being agile” really mean?

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Agile product mgmt

Agile project mgmt

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Questions?

@vroussilhon