2046-5-0--VM8000-InMail-SysGuide

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Programming Manual for SV8100 VM8000 Inmail

Transcript of 2046-5-0--VM8000-InMail-SysGuide

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VM8000 INMAIL SYSTEM GUIDE

INT-2046 (VM) Issue 5.0

NEC Corporation of America reserves the right to change the specifications, functions, or features at any time without notice. NEC Corporation of America has prepared this document for use by its employees and customers. The information contained herein is the property of NEC Corporation of America and shall not be reproduced without prior written approval of NEC Corporation of America. UNIVERGE is a registered trademark of NEC Corporation. Pentium is a trademark or registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. All other brand names and product names referenced in this document are trademarks or registered trademarks of their respective companies.

Copyright 2011

NEC Corporation of America 6535 N. State Highway 161 Irving, TX 75039-2402Communications Technology Group

TABLE OF CONTENTS___________________________________________________________________________________

Chapter 1Section 1 Section 2 Section 3 Section 4 Section 5 Section 6 Section 7 Section 8 Section 9

Quick SetupInstall the VM8000 InMail Blade ............................................................... 1-1 Upgrade the VM8000 InMail Blade ......................................................... 1-3 LED Indication ......................................................................................... 1-4 Start-up (Default) VM8000 InMail Configuration ..................................... 1-4 Basic Functions without Main Greeting ................................................... 1-5 Enable the Mailboxes for all Installed Extensions ................................... 1-5 Set Up Automated Attendant to Answer Outside Calls ........................... 1-6 Set Up Simple Day/Night Answering ....................................................... 1-8 VM8000 InMail System Requirements .................................................... 1-8

Section 10 Specifications .......................................................................................... 1-9 Section 11 Examples of Common Applications ........................................................ 1-9

Chapter 2Section 1 Section 2 Section 3

FeaturesIntroduction to VM8000 InMail Features .................................................. 2-1 Feature Glossary ..................................................................................... 2-2 Feature Descriptions ............................................................................. 2-10 ACD Delay Announcement ..................................................................... 2-11 Announcement Mailbox ........................................................................... 2-15 Announcement Message ........................................................................ 2-21 Answer Schedule Override ..................................................................... 2-23 Answer Table .......................................................................................... 2-27

___________________________________________________________________________________ InMail System Guide i

Issue 5.0 VM8000 ___________________________________________________________________________________

Automatic Access to Voice Mail by Caller ID .......................................... 2-35 Auto Attendant Do Not Disturb ................................................................ 2-41 Auto Erase or Save ................................................................................. 2-43 Auto Time Stamp .................................................................................... 2-45 Automated Attendant .............................................................................. 2-47 Automated Attendant Transfer ................................................................ 2-51 Automatic Routing for Rotary Dial Callers .............................................. 2-53 Call Forward to a Mailbox ....................................................................... 2-55 Caller ID .................................................................................................. 2-59 Caller ID with Return Call ........................................................................ 2-61 Calling the Automated Attendant ............................................................ 2-63 Cascade Message Notification ............................................................... 2-64 Dial Action Table ..................................................................................... 2-85 Directory Dialing ...................................................................................... 2-91 Directory Dialing Mailbox ...................................................................... 2-103 Distribution List ..................................................................................... 2-105 Email Notification .................................................................................. 2-109 Erasing All Messages ........................................................................... 2-131 Exiting a Mailbox ................................................................................... 2-133 External Transfer .................................................................................. 2-135 Fax Detection ........................................................................................ 2-137 Find Me Follow Me ................................................................................ 2-139 Flexible Answering Schedules .............................................................. 2-145 Flexible Call Routing ............................................................................. 2-147 Flexible Mailbox Numbering Plan ......................................................... 2-149 Forced Unscreened Transfer ................................................................ 2-153 Getting Recorded Help ......................................................................... 2-155 Go To A Mailbox ................................................................................... 2-157 Greeting ................................................................................................ 2-159___________________________________________________________________________________ ii Table of Contents

VM8000 Issue 5.0 ___________________________________________________________________________________

Group (Shared) Mailbox ........................................................................ 2-165 Guest Mailbox ....................................................................................... 2-173 Hang Up ................................................................................................ 2-177 InMail Upload Download Audio ............................................................. 2-179 Instruction Menu .................................................................................... 2-199 Language Setting .................................................................................. 2-201 Leaving a Message ............................................................................... 2-205 Listening to Messages .......................................................................... 2-209 Live Monitor ........................................................................................... 2-213 Live Record ........................................................................................... 2-215 Log On to Voice Mail ............................................................................. 2-217 Mailbox Announcement Message ......................................................... 2-221 Mailbox Name ....................................................................................... 2-225 Mailbox Options Menu .......................................................................... 2-229 Mailbox Security Code Delete ............................................................... 2-231 Main Menu ............................................................................................ 2-233 Make Call .............................................................................................. 2-235 Message Count Display ........................................................................ 2-239 Message Delete .................................................................................... 2-241 Message Forward ................................................................................. 2-243 Message Length .................................................................................... 2-245 Message Listen Mode ........................................................................... 2-247 Message Notification ............................................................................. 2-249 Message Playback Direction ................................................................. 2-257 Message Record ................................................................................... 2-259 Message Reply ..................................................................................... 2-261 Message Storage Limit ......................................................................... 2-263 Message Waiting Lamp ......................................................................... 2-265 Multiple Company Greetings .................................................