Sweet Emotion: Utilizing Emotional Intelligence for Stronger Organizations

Post on 08-May-2015

1.299 views 0 download

Transcript of Sweet Emotion: Utilizing Emotional Intelligence for Stronger Organizations

Emotions Are…

Presented by James Ross Beitzel

Emotions Are…

Emotions Are…

(POWERFUL)

Emotions Are…

(POWERFUL)

(Contagious)

Emotions Are…

(POWERFUL)

(Contagious)

(Governable)

Emotions are…

(POWERFUL)

Iowa Gambling Task

Iowa Gambling Task

Iowa Gambling Task

Iowa Gambling Task

Articulate After

~50 Cards

Iowa Gambling Task

Articulate After

~50 Cards

Physical Response After ~10

Predicting the Weather

Predicting the Weather

Volunteers given clues based on meteorological data

And Asked to predict the the

weather

Predicting the Weather

Volunteers given clues based on meteorological data

And Asked to predict the the

weather

Were told if correct or incorrect

Predicting the Weather

After 50 trials Volunteers were guessing Correctly 70% 0f the Time

(Contagious)

Emotions are…

Emotions are (Contagious)

•   Mirror  Neurons  

   Correla.ng  neurons  that  fire  in  ones  brain  when  witnessing  another  perform  an  ac.on  

   20%  of  Neurons  

   Empathy,  Modeling,  Emo.on  

Emotions are (Contagious)

•   Mirror  Neurons  

   Correla.ng  neurons  that  fire  in  ones  brain  when  witnessing  another  perform  an  ac.on  

   20%  of  Neurons  

   Empathy,  Modeling,  Emo.on  

•   What  does  this  have  to  do  with  LEADERSHIP?  

Groups “Catch” Feelings

Groups “Catch” Feelings

MIRRORING BODY RHYTHM BODY LANGUAGE AND 2 HR MEETINGS

Groups “Catch” Feelings

The more cohesive the group, the stronger the sharing of

Moods, Emotional History, and Hot Buttons

MIRRORING BODY RHYTHM BODY LANGUAGE AND 2 HR MEETINGS

The Leader Acts as the Group’s STANDARD

AND Emotional Guide*

The Leader Acts as the Group’s STANDARD

AND Emotional Guide*

*(Not all “OFFICIAL” leaders are necessarily the Emotional Leaders)

(Governable)

Emotions are…

(Emotional) (Intelligence)

“The ability to perceive and express emotion, assimilate emotion in thought, understand reason with emotion, and regulate emotion in self and others.”

Integration of

(EMOTION) + COGNITION

(Personal) (Competence)

(Social) (Competence)

SELF-AWARENESS

(Personal) (Competence)

(Social) (Competence)

(Self)-(Awareness)

• Accurate  Self-­‐Assessment  

• Self-­‐Confidence  

• Emo.onal  Self-­‐Awareness  

(Happy) (Sad) (Angry)

(Happy) (Sad) (Angry) Elated

Joyful

Lively

Pleased

Satisfied

Upset

Sorrowful

Morose

Listless

Depressed

Annoyed

Frustrated

Infuriated

Riled

Vengeful

SELF-AWARENESS

(Personal) (Competence)

(Social) (Competence)

SELF-AWARENESS

SELF MANAGEMENT

(Personal) (Competence)

(Social) (Competence)

(Self)(Management)

• Emo.onal  Self-­‐Control  

• Transparency  

• Adaptability  

• Achievement  

SELF-AWARENESS

SELF MANAGEMENT

(Personal) (Competence)

(Social) (Competence)

SELF-AWARENESS

SELF MANAGEMENT

SOCIAL AWARENESS

(Personal) (Competence)

(Social) (Competence)

(SOCIAL)(AWARENESS)

• Empathy  

• Organiza.onal      Awareness  

• Service  

SELF-AWARENESS

SELF MANAGEMENT

SOCIAL AWARENESS

(Personal) (Competence)

(Social) (Competence)

SELF-AWARENESS

SELF MANAGEMENT

SOCIAL AWARENESS

RELATIONSHIP MANAGEMENT

(Personal) (Competence)

(Social) (Competence)

(Relationship)(Management)

• Building  Bonds  

• Influence  

• Conflict  Management  

• Developing  Others  

• Inspira.onal  Leadership  

GAME On

Pre-Season

Pre-Season

•  Prac.ce  

Pre-Season

•  Prac.ce    Experience  

Failure  

Pre-Season

•  Prac.ce    Experience  

Failure  

•  DraS  Your  Team  

Pre-Season

•  Prac.ce    Experience  

Failure  

•  DraS  Your  Team    Pessimist  vs  

Realist  

Pre-Season

•  Prac.ce    Experience  

Failure  

•  DraS  Your  Team    Pessimist  vs  

Realist  

•  Spring  Training  

Pre-Season

•  Prac.ce    Experience  

Failure  

•  DraS  Your  Team    Pessimist  vs  

Realist  

•  Spring  Training    Group  EI  

Game Time

Game Time

•  Get  Your  Game  Face  On  

Game Time

•  Get  Your  Game  Face  On    “Fake  it  .l  you    

 Make  it”  

Game Time

•  Get  Your  Game  Face  On    “Fake  it  .l  you    

 Make  it”  

•  Call  a  TimeOut  

Game Time

•  Get  Your  Game  Face  On    “Fake  it  .l  you    

 Make  it”  

•  Call  a  TimeOut  •  Be  Mindful  •  Compose  

Yourself  •  Structure  Times  

for  Surveying  Environment  

•  Watch  

Post Game

Post Game

• Review  the  Game  Tape  

   TAKE  TIME  FOR  REFLECTION!  

“Decisions based on emotion aren’t decisions at all…

they’re instincts.

Which can be of value.

The rational and irrational compliment each other.

Individually they are far less powerful.”

- House of Cards

Emotions Are…

Presented by James Ross Beitzel