helps retailerscreate personalized and relevant moments for their customersover the long arc of a customer relationship.

RichRelevance

©  2015  RichRelevance,  Inc.  All  Rights  Reserved.  Confidential.

Finish  the  look,  Preference  center,  recommendations

We  lead  the  personalization  market

on-­‐site  productrecommendations

full  merchandizingpersonalization

sort  &  searchpersonalization

contentpersonalization

email

mobile

call  center

store

SOAservices

apps

fullplatform

FUNCTION

CHANNEL

ARCHITECTURE

44+countries

230+customers

32languages

13data  centers

$20+Battributable  sales

1+Brecs  daily

RichRelevance  is  global:

Last  updated   11/10/2015

• San  Francisco,  CA• Chicago,  IL• New  York,  NY• Ashburn,  VA

• Dallas,  TX  (2x)• Miami,  FL• Amsterdam,  The  Netherlands

• Frankfurt,  Germany• Stockholm,  Sweden• Singapore• Tokyo,  Japan

{rr}  Global  Data  Centers

Current  Data  Centers:

LON

AU

IN ?

E-­‐EU

?

How  do  we  decide?We  measure  and  research  global  traffic…

How  do  we  decide?We  measure  and  research  global  traffic…

How  do  we  decide?We  measure  and  research  global  traffic…

A  quick  use  case  from  last  month…

A  quick  use  case  from  last  month…

A  quick  use  case  from  last  month…

A  quick  use  case  from  last  month…

A  quick  use  case  from  last  month…

A  quick  use  case  from  last  month…

Let’s  walk  through  the  ThousandEyes  solution  we  used  to  help  Tesco  

Groceries.  

Its  more  than  Firefox  waterfalls,  or  other  public  products.  Its  fully  

interactive,  data  rich  and  deeper.

Where  do  I  want  to  go  from  here  withand

Thank  You!