Powering Personalization at RichRelevance with ThousandEyes
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Transcript of Powering Personalization at RichRelevance with ThousandEyes
helps retailerscreate personalized and relevant moments for their customersover the long arc of a customer relationship.
RichRelevance
© 2015 RichRelevance, Inc. All Rights Reserved. Confidential.
Finish the look, Preference center, recommendations
We lead the personalization market
on-‐site productrecommendations
full merchandizingpersonalization
sort & searchpersonalization
contentpersonalization
mobile
call center
store
SOAservices
apps
fullplatform
FUNCTION
CHANNEL
ARCHITECTURE
44+countries
230+customers
32languages
13data centers
$20+Battributable sales
1+Brecs daily
RichRelevance is global:
Last updated 11/10/2015
• San Francisco, CA• Chicago, IL• New York, NY• Ashburn, VA
• Dallas, TX (2x)• Miami, FL• Amsterdam, The Netherlands
• Frankfurt, Germany• Stockholm, Sweden• Singapore• Tokyo, Japan
{rr} Global Data Centers
Current Data Centers:
LON
AU
IN ?
E-‐EU
?
How do we decide?We measure and research global traffic…
How do we decide?We measure and research global traffic…
How do we decide?We measure and research global traffic…
A quick use case from last month…
A quick use case from last month…
A quick use case from last month…
A quick use case from last month…
A quick use case from last month…
A quick use case from last month…
Let’s walk through the ThousandEyes solution we used to help Tesco
Groceries.
Its more than Firefox waterfalls, or other public products. Its fully
interactive, data rich and deeper.
Where do I want to go from here withand
Thank You!