Powering Personalization at RichRelevance with ThousandEyes

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Transcript of Powering Personalization at RichRelevance with ThousandEyes

Page 1: Powering Personalization at RichRelevance with ThousandEyes
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helps retailerscreate personalized and relevant moments for their customersover the long arc of a customer relationship.

RichRelevance

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©  2015  RichRelevance,  Inc.  All  Rights  Reserved.  Confidential.

Finish  the  look,  Preference  center,  recommendations

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We  lead  the  personalization  market

on-­‐site  productrecommendations

full  merchandizingpersonalization

sort  &  searchpersonalization

contentpersonalization

email

mobile

call  center

store

SOAservices

apps

fullplatform

FUNCTION

CHANNEL

ARCHITECTURE

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44+countries

230+customers

32languages

13data  centers

$20+Battributable  sales

1+Brecs  daily

RichRelevance  is  global:

Last  updated   11/10/2015

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• San  Francisco,  CA• Chicago,  IL• New  York,  NY• Ashburn,  VA

• Dallas,  TX  (2x)• Miami,  FL• Amsterdam,  The  Netherlands

• Frankfurt,  Germany• Stockholm,  Sweden• Singapore• Tokyo,  Japan

{rr}  Global  Data  Centers

Current  Data  Centers:

LON

AU

IN ?

E-­‐EU

?

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How  do  we  decide?We  measure  and  research  global  traffic…

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How  do  we  decide?We  measure  and  research  global  traffic…

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How  do  we  decide?We  measure  and  research  global  traffic…

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A  quick  use  case  from  last  month…

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A  quick  use  case  from  last  month…

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A  quick  use  case  from  last  month…

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A  quick  use  case  from  last  month…

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A  quick  use  case  from  last  month…

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A  quick  use  case  from  last  month…

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Let’s  walk  through  the  ThousandEyes  solution  we  used  to  help  Tesco  

Groceries.  

Its  more  than  Firefox  waterfalls,  or  other  public  products.  Its  fully  

interactive,  data  rich  and  deeper.

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Where  do  I  want  to  go  from  here  withand

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Thank  You!