Avoiding Accidental IR: What Not To Tweet - November 18, 2011

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Slides from NIRI Richmond session on Nov 18, 2011. My portion of the presentation focused on the "why" of social media and best practices. My co-panelist, Chris Gatewood focused on the legal aspects, risks and social media policies.

Transcript of Avoiding Accidental IR: What Not To Tweet - November 18, 2011

Avoiding Accidental IR or, What Not to Tweet Presented on Nov 18, 2011 Darrell Heaps Co-founder and CEO Q4 Web Systems

The  World  Today  

“If you look at what’s happening today with communications and disclosure, we’re moving from a world where it was very paper based into a world where it’s very much based in the Internet and on social media.

We have to recognize that those changes are happening and we need to embrace that change and drive it forward and do it in a way that’s efficient.”

Rob Williams, VP IR at Dell March 23, 2011

ARE INVESTORS USING SOCIAL MEDIA?

Financial Blogging is Mainstream

Twitter has replaced the trading floor

StockTwits has over 10k pro-investors

1.6M Retail Investors on Facebook

Institutional Investors Read Blogs

49% of institutional investors read financial blogs. 33% at least weekly*

*Rivel Research – 257 Institutional Investors in the US

3 out of 5 financial bloggers use Twitter as a primary news source***

***Financial Media Conference, NYC, Feb 2011

New  Social  Data  Providers  &  Finance  Apps  

The  New  Informa>on  Food  Chain  

Institutional Investors

National Media

Major Online News Hubs

Financial Bloggers

Individual Social Media Posts

Financial Times

Forbes, WSJ

Seeking Alpha & StockTwits Network

Twitter

Investors

ARE IR DEPARTMENTS USING SOCIAL MEDIA?

Website

Social Media for IR

Corporate IR Website

Social Networks Publish and monitor

Social Media Publish and Integrate

Twitter Facebook SlideShare YouTube Blogs 2010 65.00% 37.00% 11.00% 29.00% 10.00% 2011 68.00% 46.00% 45.00% 35.00% 19.00%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

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80.00% U

sing

Soc

ial M

edia

for I

R

362 companies in 2010, expanded to 629 in 2011 Q4 Whitepaper Research

Social Media IR Adoption 2010 - 2011

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2011

0

50

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Large Mid Small

Social Media Use by Market Cap

SlideShare

YouTube

Facebook

Blog

Twitter

Airline Automotive

Consumer Goods Exchanges

Financial Services Industrial goods/Basic materials

Media Natural Resources

Pharma/Healthcare/Biotech Real Estate

Services Technology

Telecommunications Utilities

0 20 40 60 80 100 120 140

Companies Included in Study by Sector

BEST PRACTICES SHARING AND RETWEETING ON TWITTER

Industry-related News from Financial Blogs

Q4 Whitepaper Research 2011

http://twitter.com/#!/AXI_IronOre/status/58189594910408704

Analyst Reports: The Good & The Bad

Q4 Whitepaper Research 2011

http://twitter.com/#!/rdsa/status/54885200928309248

Analyst Reports: The Good & The Bad

Q4 Whitepaper Research 2011

http://twitter.com/#!/rdsa/status/55338202017447937

Partnerships/Acquisitions

Q4 Whitepaper Research 2011

http://twitter.com/#!/TXInstruments/status/55260974634115072

Partnerships/Acquisitions

Q4 Whitepaper Research 2011

Engagement: Investors

Q4 Whitepaper Research 2011

http://twitter.com/#!/NovaGold/status/65802175070220288

Best Practices LIVE TWEETING EARNINGS

Linking to disclaimer

Linking to materials

Soliciting questions in advance

Consistent use of #hashtags

Appending tweets with $ticker

Discussion Point RegFD and Twitter

Web Brands CEO pushing RegFD on Twitter

BEST PRACTICES SOCIAL MEDIA WEBSITE INTEGRATION

Typical corporate website links out to social

Best practice is to integrate social into your website

Next generation of social integration

RETURN ON INVESTMENT

What  is  the  ROI  of  using  social  media?  

1. Increased awareness 2. Improved strategic understanding 3. Elimination of low-value tasks 4. Improved liquidity

More on Q4: www.q4websystems.com

Thought leadership: www.q4blog.com

Contact: Darrell Heaps 1-877-426-7829 ext. 222 darrellh@q4websystems.com twitter.com/darrellheaps