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Page 1: Green light services_pres_v03b

SERVICES IN TECHNOLOGY

GreenLightAustralia.com.au

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GreenLightAustralia.com.au

•OVERVIEW•WHAT WE DO•HOW WE DO IT•WHY GREEN LIGHT?

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GreenLightAustralia.com.au

OVERVIEW

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GreenLightAustralia.com.au

Green Light was founded in 2007, and is a privately owned Australian business.

The Green Light team combine 30+ years professional services experience

in Asia Pacific and Europe.

Green Light is a technology services business

with operations across all major centres of

Australia, Hong Kong and

Singapore.

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GreenLightAustralia.com.au

OUR GOAL IS SIMPLE We deliver best in breed technology services so our customers can reach their technology and business objectives.

We are about outcomes for our customers:

• financial outcomes to improve bottom lines

• problem-solving so our customers can focus on their core business

• providing competitive advantage so customers can manoeuvre more efficiently in competitive markets

• outsourcing BAU functions to allow key resources focus on strategic company objectives.

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GreenLightAustralia.com.au

Our customers are medium to large enterprises across multiple industries and multiple time zones including;

• Banking & Financial Services

• IT & T Integrators

• Mining

• Technology Vendors

• Consultancies

Vendor agnostic – we help our customers establish and maintain complex IT environments using efficient, cost-effective and leading-edge technology.

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GreenLightAustralia.com.au

WHAT WE DO

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GreenLightAustralia.com.au

TECHNOLOGY CAPABILITY - CORE

SECURITYNETW

ORKS

INFR

ASTRUCTURE PROJECTS

CORE

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GreenLightAustralia.com.au

SECURITYNETW

ORKS

INFR

ASTRUCTURE PROJECTS

CORE

SOF

TWA

RE A

ND APPLICATIONS SYSTEMS A

ND AR

CH

ITE

CTU

RE

ERP

TECHNOLOGY CAPABILITY - NICHE

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GreenLightAustralia.com.au

WORKFORCEAUGMENTATION

PRODUCTSOLUTIONS

PROJECT SERVICES

CONSULTANCY

MANAGED SERVICES

OUTCOME DELIVERYBenefits Realization

MeasurableEffective

CompetitiveEase of use

SERVICES

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GreenLightAustralia.com.au

TUFIN CISCO

POLYCOM

HITACHIDATA SERVICES

GREEN LIGHTSERVICES

HEWLETT PACKARD

CHECKPOINT

CLOUD

PRODUCT SOLUTIONS

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GreenLightAustralia.com.au

KEY PRODUCT SOLUTIONS

TUFIN Leaders in security policy management.

Tufin’s application-oriented approach to policy management simplifies and streamlines firewall operations, slashing the time spent on policy management by up to 75%. We have successfully implemented Tufin’s products for large enterprise clients in Australia.

The Tufin Security Suite is unmatched for ensuring the security, compliance and efficiency of network operations. Manage change, prevent risks, and achieve continuous compliance.

• SecureApp™ – application connectivity management • SecureTrack™ – firewall operations, auditing and compliance • SecureChange™ – security change automation

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GreenLightAustralia.com.au

KEY PRODUCT SOLUTIONS continued

HITACHI DATA SYSTEMS Make data more accessible, cheaper and simpler to manage.

Hitachi Data Systems (HDS) offer the highest levels of R&D to ensure that all Green Light clients can gain a constant stream of increasing IT efficiencies.

Together Green Light and HDS can deliver cost effective data storage solutions, including: • modular storage • enterprise and virtual storage • long term archiving • software solutions • state of the art Hitachi hardware

Green Light and Hitachi allow our customers to leverage their existing investments longer while reducing operational costs without adding operational complexity.

Save on the bottom line, reduce power and cooling costs for more sustainable and cost effective IT infrastructure.

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GreenLightAustralia.com.au

KEY PRODUCT SOLUTIONS continued

POLYCOM Unified communication (UC) solutions for telepresence, video conferencing and voice.

Green Light leverage Polycom’s range of products to transform the way our customers communicate worldwide. Polycom’s Open Collaboration Network strategy provides an open and interoperable solution that gives our customers greater flexibility and investment protection for their UC environment.

RealPresence® Platform Support your video network with simplicity, superior total cost of operations and manageability.

HD Telepresence and Video Visual collaboration solutions for anywhere people work – in the office, at home, or on the go.

Voice Easy to use, enterprise-grade telephones with better-than-in-person audio quality across your existing communication environment.

Video Accessories A wide range of camera, speaker, control, and collaboration add-ons to increase the impact of your collaboration devices.

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GreenLightAustralia.com.au

KEY PRODUCT SOLUTIONS continued

HEWLETT PACKARD SOFTWARE Leverage the world leading suite of Hewlett Packard software solutions through Green Light.

HP IT PERFORMANCE SUITE: • HP Application Performance Management

360° view of application health.

SECURITY AND RISK SERVICES: • HP Fortify Software Security Center

Identifies and eliminates risk in existing applications and prevents the introduction of risk during application development, in-house, or from vendors.

• HP TippingPoint Network Defense System A complete set of network security solutions that address today’s advanced threats.

• HP ArcSight Security Intelligence A comprehensive platform for monitoring modern threats and risks, augmented by services expertise and the most advanced security user community.

HP QUALITY CENTER: • HP Application Lifecycle Management

Deliver with predictability, quality and agility.

• HP LoadRunner & HP Performance Center The market leading solution for performance validation.

• HP QC Sprinter Driving efficiency in manual software testing.

• HP Unified Functional Testing Ensure Higher Quality by Automating

End-to-End Testing.

• HP Service Virtualisation Eliminates defficiencies in modern application dev/test environments.

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GreenLightAustralia.com.au

PROJECT SERVICES

FRAM

EWORK PROJECT OFF

ICE

REVIEWS

MAN

AGEMENT

IMPLEM

ENTATIONS IMPLEMENTATION

S

CAPABILITYPROJECT

PLANINIT

IATE

CLOSEEXECUTE

GREEN LIGHTSERVICES

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GreenLightAustralia.com.au

CONSULTANCY

Lean andSix Sigma

services

Strategic Business Analysis

Business Process

Improvement

IT Transformation

CONSULTANCY

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GreenLightAustralia.com.au

MONITORING

MAINTENANCE

GREEN LIGHT

REPORTING

IMPROVE

PRO-ACTIVESUPPORT

REMOTESUPPORT

MANAGED SERVICES

Replacing repetitive operational tasks with a Green Light Managed Service solution means:

We take care of your business as usual requirements as if they were our own. We’ll free up your permanent staff so they can focus on the strategic development of your enterprise technology environment.

From support functions to network monitoring and improvements, to maintenance of hardware or systems - we provide the best levels of availability and reporting to keep technology environments operating at maximum efficiency.

With a predictable pricing structure this delivers more control over your total cost of ownership. Our customer focussed support teams are as good at dealing with people as they are at providing great service.

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GreenLightAustralia.com.au

WORKFORCE AUGMENTATION

L0 L1 L1 L2 L3 L4 L5 L6 L6 L7 L7 L8 L9 L10 L10 L11 L12 L13 L14 L15 L16

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GreenLightAustralia.com.au

HOW WE DO IT

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GreenLightAustralia.com.au

SERVICES FORMAT

12

3

4

CONSULTANCY

PROBLEMDEFINITION

SOLUTION ARCHITECTURE

DEPLOYMENT

OBJECTIVE ACHIEVEMENT

CLOUDBASED

SITEBASED

CONTINUOUS IMPROVEMENT• Support • Maintenance • Upgrades

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GreenLightAustralia.com.au

GREEN LIGHT PMO CUSTOMER METHODOLOGIES

CUSTOMERCENTRIC

SOLUTIONSAGILE

SERVICEDELIVERY

RAPIDDEPLOYMENT

ITIL PRINCE2PMBOK

DELIVERY PROCESS

ABILITY TO PLUG INTO CUSTOMERS FRAMEWORK

• PMBOK• PRINCE 2• Etol• Waterfall• Agile

• Six Sigma• Lean• ISO and Quality assured processes

SERVICES METHODOLOGY

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GreenLightAustralia.com.au

WHY GREENLIGHT?

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GreenLightAustralia.com.au

OUR PEOPLE

We say it often and with good reason – our people are our greatest assets. It is only with the determination and creativity of our people that we can best serve our clients and generate long-term mutually successful relationships.

When you engage a Green Light person, you can expect innovative straight talking and a fearless approach to providing the best technology solutions for your business.

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GreenLightAustralia.com.au

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‘Green Light provide us with multi-state deployment and support services. Their engineers are great with our customers and Green Light always respond on time’.

Partner Development Manager, Hitachi Data Systems

‘Green Light’s innovative security products and deployment solutions boosted our response times by 30% across the organisation. The dashboard management allows my team to focus on more strategic tasks rather than BAU activities’.

Network Security Firewall Manager, Optus

‘The team at Green Light were brought in to solve systems and process inefficiencies in our data centre. On the back of some initial consultancy, they deployed a solution that resulted in significant cost savings across our business’.

Infrastructure Services Manager, Pepsi

‘Government projects scale up and down quickly and we need access to great project resources fast. Green Light have an easy to use virtual benching service that allow us to stay ahead of the competition and deliver our projects on time’.

Senior Project Manager, Verizon

‘Our various Unix systems were under considerable stress with frequent spikes in activity. Green Light provided systems architecture services to streamline multiple disparate systems, and create a streamlined environment including ongoing support’.

Infrastructure Manager, Fairfax

‘Remote networking is critical to the success of our mining operations. Green Light provided us with wireless network communications services to the highest levels’.

Network Manager, Rio Tinto