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Chapter 9Chapter 9
CreativityCreativityCreativityCreativity
CommunicationCommunicationCommunicationCommunication
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Creativity & CommunicationCreativity & Communication
Creativity & CommunicationCreativity & Communication Today well cover
Creativity in Marketing
How Creative Works
Working in a Creative Department
Creative Support Systems Selling Creative Ideas
Producing Creative Ideas
Creative Career Opportunities
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Creativity in MarketingCreativity in Marketing
Creativity in MarketingCreativity in Marketing What We Create
Creating Added Value Creativity in
Advertising
Claussen Pickles
Newspaper Advertising
During Picnic Season
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Creativity in MarketingCreativity in Marketing
Creativity in MarketingCreativity in Marketing What We Create
Creating Added Value Creativity in
Advertising
Public Relations
McScam
Crisis Management
McDonalds Sweepstakes Scandal
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Creativity in MarketingCreativity in Marketing
Creativity in MarketingCreativity in Marketing What We Create
Creating Added Value Creativity in
Advertising
Public Relations
Sales Promotion
Pepsi
CD Promotion
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What We CreateWhat We Create
What We CreateWhat We Create We Create Ideas
A new combination of previously existing elements
We Create Brand Equity Something that sticks to the Velcro of the brand
We Create Ideas A new combination of previously existing elements
We Create Brand Eq
uity Something that sticks to the Velcro of the brand
We Create IncreasedEffectiveness
1+1=3
We create communicationthat works better
We Create IncreasedEffectiveness
1+1=3
We create communicationthat works better
Example: Whassup? Example: Whassup? Example: Fresh Mex Example: Fresh Mex
Q ickTime a are s i e 3 ec mpress r
are ee e t see t is pict re.
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Creating Added ValueCreating Added ValueCreating Added ValueCreating Added Value Creating Attention
Example: The Need for
Interesting Advertising
Got Milk?Austin Powers
Milk Advisory Board
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Creating Added ValueCreating Added ValueCreating Added ValueCreating Added Value Creating Attention
Example: The Need for
Interesting Advertising Creating Deeper Connections
Example: PR - The Need forCreativity thats Newsworthy
Example: Article in Gourmet Magazine
The Fabulous Food Processor
Jump-started sales for Cuisinart
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Creating New Perspectives Example: Sales Promotion -
The Need to Create aSales Increase
Creating Added ValueCreating Added ValueCreating Added ValueCreating Added Value Creating Attention
Example: The Need for
Interesting Advertising
Pepsi
TombRaider Promotion
Creating Deeper Connections Example: PR - The Need for
Creativity thats Newsworthy
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Creativity in AdvertisingCreativity in AdvertisingCreativity in AdvertisingCreativity in Advertising Interest in an ad is influenced by
Surprise (Good)
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Creativity in AdvertisingCreativity in AdvertisingCreativity in AdvertisingCreativity in Advertising Interest in an ad is influenced by
Surprise (Good)
Information (Better)
Newspaper ad
for Drain Power
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Creativity in AdvertisingCreativity in AdvertisingCreativity in AdvertisingCreativity in Advertising Interest in an ad is influenced by
Surprise (Good)
Information (Better)
Benefits (Best)
Print ad for
Eclipse Gum
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Creativity in AdvertisingCreativity in AdvertisingCreativity in AdvertisingCreativity in Advertising Interest in an ad is influenced by
Surprise (Good)
Information (Better)
Benefits (Best)
How about All 3? Example: Surprising
information tied into
VW benefits.
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Creativity in Public RelationsCreativity in Public RelationsCreativity in Public RelationsCreativity in Public Relations Example: PR Like a Virgin
Richard Branson understands
that the media doesnt getmany interesting photos
Here he is in his balloon.
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Creativity in Public RelationsCreativity in Public RelationsCreativity in Public RelationsCreativity in Public Relations Example: PR Like a Virgin
Richard Branson understands
that the media doesnt getmany interesting photos
Here, he promotes a bookwhich promotes his brand
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Creativity in Public RelationsCreativity in Public RelationsCreativity in Public RelationsCreativity in Public Relations Example: Harley-Davidson - Happy 95th
All brands have ads
Good PR about thoseads adds extra value
But it has to benewsworthy!
Every year, every company
has an anniversary. Creative PR can make
it something special
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Creativity in Sales PromotionCreativity in Sales PromotionCreativity in Sales PromotionCreativity in Sales Promotion A Creative Approach
can provide an added
reason to buy - on topof the Incentive!
WinFreeSave
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Creativity in Sales PromotionCreativity in Sales PromotionCreativity in Sales PromotionCreativity in Sales Promotion A Creative Approach
can provide an added
reason to buy - on topof the Incentive!
Win
Chunky Soup &
The Super Bowl
Desirable prize
+ Brand equity
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Creativity in Sales PromotionCreativity in Sales PromotionCreativity in Sales PromotionCreativity in Sales Promotion A Creative Approach
can provide an added
reason to buy - on topof the Incentive!
Apple Macintosh
Free Trial Offer
Win/Free
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Creativity in Sales PromotionCreativity in Sales PromotionCreativity in Sales PromotionCreativity in Sales Promotion A Creative Approach
can provide an added
reason to buy - on topof the Incentive!
Schilling Pepper
Free Sample Offer
Win/Free
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Creativity in Sales PromotionCreativity in Sales PromotionCreativity in Sales PromotionCreativity in Sales Promotion A Creative Approach
can provide an added
reason to buy - on topof the Incentive!
Kelloggs Frosted Flakes
Savings (Coupon) +
Brand Equity
Win/Free/Save
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Building
Brand Value
Building
Brand Value
Building
Brand Value
Building
Brand Value
Creativity Can Build Brand Values
It can Reinforce Existing Feelings
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Building
Brand Value
Building
Brand Value
Building
Brand Value
Building
Brand Value
Creativity Can Build Brand Values
It can Reinforce Existing Feelings
It can Create New Feelings and Attitudes
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Building
Brand Value
Building
Brand Value
Building
Brand Value
Building
Brand Value
Creativity Can Build Brand Values
It can Reinforce Existing Feelings
It can Create New Feelings and Attitudes
It can Add
Image and
Imagery Q ickTi r s i 3 c r ss r r t s t is ict r .
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How Creative
Works
How Creative
Works
How Creative
Works
How Creative
Works
Effective Creativity persuades
Three Cornerstones of Persuasion
It connects to the Target
It communicates the Benefit
Effective Creativity gets to Yes
The Closer It gets you to Just Do It
When it works, Creative is
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Effective Surprise!
Effective Surprise!
Effective Surprise!
Effective Surprise!
It could be a
Big Surprise!
The AHA
I never thought of it
that way before
Example: Levys
Rye Bread (DDB)
Effective Surprise!
Effective Surprise!
Effective Surprise!
Effective Surprise!
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Effective Surprise!
Effective Surprise!
Effective Surprise!
Effective Surprise!
It could be a
Big Surprise!
The AHA
I never thought of it
that way before
Example: Nike
(W
ieden+
Kennedy)
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It could be a Small Surprise
Effective Surprise!
Effective Surprise!
Effective Surprise!
Effective Surprise!
The Oh yeah!
Thats just the way I feel
Example: Volvo
Station Wagon
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It could be a Small Surprise
Effective Surprise!
Effective Surprise!
Effective Surprise!
Effective Surprise!
The Oh yeah!
Thats just the way I feel
Example:
McDonalds
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The Process Creative Collaboration
The Product
The Creative Concept... Turned into an Ad
The Result -
Th
e Creative DepartmentTh
e Creative DepartmentTh
e Creative DepartmentTh
e Creative Department
Traffic
ProductionBroadcast
Production
Copy Spvr. &
Copywriters
Art Supervisor
& Art Directors
CreativeGroup:
Associate
Creative
Director (ACD)
Creative
Director (CD)
Executive
Creative
Director (ECD)
Strategy
Review
Board The Players
The Creative Team
Creative Communication
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Th
e PlayersTh
e PlayersTh
e PlayersTh
e Players The Creative Team
Traffic
ProductionBroadcast
Production
Copy Spvr. &
Copywriters
Art Supervisor
& Art Directors
CreativeGroup:
Associate
Creative
Director (ACD)
Creative
Director (CD)
Executive
Creative
Director (ECD)
Strategy
Review
Board
Jeff Goodby& Rich
Silverstein
of Goodby
Silverstein
& Partners
Writer/Art Director
Create Selling Concepts
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Th
e PlayersTh
e PlayersTh
e PlayersTh
e Players The Creative Team
Jeff Goodby& Rich
Silverstein
of Goodby
Silverstein
& Partners
Writer/Art Director
Create Selling Concepts
California Milk
Advisory Board
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Th
e PlayersTh
e PlayersTh
e PlayersTh
e Players The Creative Team
Jeff Goodby& Rich
Silverstein
of Goodby
Silverstein
& Partners
Writer/Art Director
Create Selling Concepts
California Milk
Advisory Board
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Th
e ProcessTh
e ProcessTh
e ProcessTh
e Process Creative Collaboration
The Assignment
Informal (or formal) group meeting
Heres what weve got to do.
Tools may or may not be ready
Collaborative Thinking BrainStorming
Thinking Together
Until THE CONCEPT.
Concept fromBrainstorming
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Creative Support Systems:Creative Support Systems:Creative Support Systems:Creative Support Systems: Almost every agency has a set
of intellectual tools to help them
solve advertising problems. Like:
Target Sketch
Consumer Insight
Brand Character Capsule
Creative Action Plan
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Target Sketch
Target Sketch
Target Sketch
Target Sketch
Helps Target Come Alive
Helps in one-to-one communication
Dont thinkofpeople in the mass.That gives you a blurred view. Thinkof a
typical individual, man orwoman, who is
likely to want what you sell
Claude Hopkins
Helps in a critical task - talking to
people who are not like you.
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Consumer Insigh
tConsumer Insigh
tConsumer Insigh
tConsumer Insigh
t This often means
a breakthrough!
Lisa Fortini-Campbell
notes the breakthrough
is when the consumer
breaks in to your
message and saysThis is aboutme.
Example:
Pretty Feet
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Example: Baby ClothesConsumer Insig
htConsumer Insigh
tConsumer Insigh
tConsumer Insigh
t
Style plus
functionality
for babies
and moms
To Mom, it
says we
under
stand
Need to add reason-why to emotion
to justify higher price point
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Consumer Insigh
tConsumer Insigh
tConsumer Insigh
tConsumer Insigh
t Example: Tires
Example: Crackers
Why do I need
Uneeda?
Why should I buy
Michelins?
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Consumer Insigh
tConsumer Insigh
tConsumer Insigh
tConsumer Insigh
t Example: Tires
Why should I buy
Michelins?
Example: Crackers
Why do I need
Uneeda?
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Brand C
haracter Capsule
Brand C
haracter Capsule
Brand C
haracter Capsule
Brand C
haracter Capsule
describes what the brand stands for in
terms of consumerperception
Usually the result of extensive research Describes values that the advertising
(marketing communication) will
reinforce. Useful decision-making tool
This is us/This isnt us
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Creative Action PlanCreative Action PlanCreative Action PlanCreative Action Plan Different Names at Different Agencies
Common Characteristics
Target Description Communication Objective
Product
Benefit
vs. Competition
May have other Sections Example: Key Fact and Problem the Advertising
Must Solve (Y&R Creative Work Plan)
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Client
Target
Competitive Snapshot
Old/New Thought
Main Claim
Support Tone
AddedTools
Creative Action Plan
Client
Target
Competitive Snapshot
Old/New Thought
Main Claim
Support
Tone
Added Tools
Creative Action PlanCreative Action PlanCreative Action PlanCreative Action Plan
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NowNowNowNowIts time to
think of thatBig Idea
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Creating Ideas Th
at SellCreating Ideas Th
at SellCreating Ideas Th
at SellCreating Ideas Th
at Sell1. Connect with YourTarget
Example:
Federal Expressunderstood theintense pressuresfaced by todays
business people.
QuickTime and aSorenson Video 3 decompressorare needed to see this picture.
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Creating IdeasTh
at SellCreating IdeasTh
at SellCreating IdeasTh
at SellCreating IdeasTh
at Sell1. Connect with YourTarget
2. UnderstandThe Brand
Example: VWknew that smallcould still bepowerful.
QuickTime and aSorenson Video 3 decompressor
are needed to see this picture.
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Creating IdeasTh
at SellCreating IdeasTh
at SellCreating IdeasTh
at SellCreating IdeasTh
at Sell1. Connect with YourTarget
2. UnderstandThe Brand
3. Beat The Competition Example:
Southern Airdidnt have
First Class Q ickTi r s i 3 c r ss r r t s t is ict r .
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Creating IdeasTh
at SellCreating IdeasTh
at SellCreating IdeasTh
at SellCreating IdeasTh
at Sell1. Connect with YourTarget
2. UnderstandThe Brand
3. Beat The Competition4. Solve The
Problem
Example:They couldntcreate Milkads that wereinteresting!
Q ickTi r s i 3 c r ss r r t s t is ict r .
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Creating IdeasTh
at SellCreating IdeasTh
at SellCreating IdeasTh
at SellCreating IdeasTh
at Sell1. Connect with YourTarget
2. UnderstandThe Brand
3. Beat The Competition4. Solve The
Problem
5. Make itMemorable!
Alka-Seltzer!
Q ickTi r s i 3 c r ss r r t s t is ict r .
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However
However
However
However
After you think
of it, then youhave to sell it
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Selling Creative Ideas
Selling Creative Ideas
Selling Creative Ideas
Selling Creative Ideas
Presentations Need Planning
A Good Presentation Format:
Present Problem/Assignment
Unique Interpretation of Problem
The Insight is introduced
The Reveal Be ready for questions, comments
and criticisms
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However
However
However
However
After you sell it,
then you haveto produce it
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Producing Creative IdeasProducing Creative IdeasProducing Creative IdeasProducing Creative Ideas Now other specialized professionals
and suppliers join the creative team.
Television Team Members: Agency Producers
Production Houses
Video
Production
Facility
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Producer Responsibilities:Producer Responsibilities:Producer Responsibilities:Producer Responsibilities: Budget
Bidding
Approval Staying on Budget
Schedule
Production Quality
Cost Items Talent/Director payments,
Props (may need client approval)
Wardrobe, make-up, styling, etc.
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Creative CareerCreative Career
OpportunitiesOpportunities
Creative CareerCreative Career
OpportunitiesOpportunities Every day, the marketplace creates new
jobs, and new companies - here are two
more places a creative person might look. The New Targeting
Direct Mail & Direct Marketing
The Great Space Race Public Relations
Event Marketing & More
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Creative CareerCreative Career
OpportunitiesOpportunities
Creative CareerCreative Career
OpportunitiesOpportunities The New Targeting
Direct Mail & Direct Marketing
Growing strong - including the Internet
Technology generating new opportunities
More ways to connect with targets
Newer, better, and less expensive ways tohandle data and message delivery
Evolving toward more interaction and
more personalization
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Creative CareerCreative Career
OpportunitiesOpportunities
Creative CareerCreative Career
OpportunitiesOpportunities The Great Space Race
Public Relations & Event Marketing
Supply media newsworthyinfo Press Releases
Press Conferences
Supply infodirectly Newsletters, brochures
Annual Reports
Issue Advertising
Events & Experiential Marketing
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PRPR --Th
e Great Space RaceTh
e Great Space RacePRPR --Th
e Great Space RaceTh
e Great Space Race MPR (Marketing Public Relations)is
critical for new business start-ups.
Free press more affordable than paid ads Good press often needed for investors
PR is a Creative Profession
Account execs have to be creative - dealwith leads to stories and react quickly tochanging circumstance.
New Event Marketing opportunities are
Local, National, and Global
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In ConclusionIn ConclusionIn ConclusionIn ConclusionWhatever you do,
youll do betterwith a little...
Effective Surprise!Effective Surprise!
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Questions & Discussion
Questions & Discussion
Questions & Discussion
Questions & Discussion
Top Related