© 2010. RealTime Performance, Inc & Impact Achievement Group, inc.
Myth or Reality: Leadership Development ROI
An Introduction to the 5As Framework
• Sean Murray, CEO RealTime Performance, Inc.
• Lee Klepinger, CEO/President Impact Achievement Group, Inc.
• Dave Valentine, Leadership & Training Implementation Manager
The Kroger Co.
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3
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Did You Apply What You Learned?
© 2010. RealTime Performance, Inc. & IAG
0% 20% 40% 60% 80% 100%
Applied Training
Did not Apply Training
% of Participants in Training
Did Not Apply Did Not Apply TrainingTraining
Applied Applied TrainingTraining
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What is preventing learners from achieving business success?
or
Organizational Factors
© 2010. RealTime Performance, Inc. & IAG
Training Factors
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Organizational Factors
= 5A’s
Framework
© 2010. RealTime Performance, Inc. & IAG
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3. Alliance
1.Alignment
2. Anticipation
4. Application
5. Accountability
5A’s© 2010. RealTime Performance, Inc. & IAG
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Alignment
© 2010. RealTime Performance, Inc. & IAG
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Road Map – The Silk Road
StartStart
EndEnd
© 2010. RealTime Performance, Inc. & IAG
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Success MapCompetenciesCompetencies
Workplace ActionsWorkplace Actions
Workplace ResultsWorkplace Results
Short-Term Business Short-Term Business GoalsGoals
Long-Term Strategic Long-Term Strategic GoalsGoals
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Success Map
CompetenciesCompetenciesWorkplace Workplace ActionsActions
Workplace Workplace ResultsResults
Short-Term Short-Term Business Business GoalsGoals
Long-Term Long-Term Strategic Strategic GoalsGoals
© 2010. RealTime Performance, Inc. & IAG
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AnticipationAnticipation
I will be
smarter &
more effective.
© 2010. RealTime Performance, Inc. & IAG
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Senior Senior ManagementManagement
This training is critical for
our 2010 plan because…
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AllianceAllianceYou will
learn how to…and
when you return we
can expect…
What will I
learn?
© 2010. RealTime Performance, Inc. & IAG
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ApplicationApplication
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AccountabilityAccountability
Impact Study
Impact Study
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Impact Study
InterviewInterview
Impact StudyImpact Study
Impact Study
Impact Study
© 2010. RealTime Performance, Inc. & IAG
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AccountabilityAccountability
Impact Study
Impact Study
Senior Senior Mgmt.Mgmt.
Training Dept.Training Dept.
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3. Alliance
1.Alignment
2. Anticipation
4. Application
5. Accountability
5A’s© 2010. RealTime Performance, Inc. & IAG
20 © 2010. RealTime Performance, Inc. & IAG
Development by Default
21 © 2010. RealTime Performance, Inc. & IAG
WORKSHOPWORKSHOP
Applications Lab Applications Lab
and/or ShortCutsand/or ShortCuts
WORKSHOPWORKSHOP
WORKSHOPWORKSHOP
REINFORCEMENT & REINFORCEMENT & ACCOUNTABILITYACCOUNTABILITY
• Tools – Manager’s KitsTools – Manager’s Kits
• CoachingCoaching
• InspireInspire
OrganizationOrganization
• ValuesValues
• Language/TermsLanguage/Terms
• ProcessesProcesses
Alliance MeetingAlliance Meeting
Alliance MeetingAlliance Meeting
Alliance MeetingAlliance Meeting
Applications Lab Applications Lab
and/or ShortCutsand/or ShortCuts
Applications Lab Applications Lab
and/or ShortCutsand/or ShortCuts
Development by Design
ASSESSMENTASSESSMENT
• Leadership Impact Survey™Leadership Impact Survey™
• Harrison Assessment™Harrison Assessment™
• Personality AssessmentPersonality Assessment
22 © 2010. RealTime Performance, Inc. & IAG
BICBIC
REINFORCEMENT & REINFORCEMENT & ACCOUNTABILITYACCOUNTABILITY
• Tools Tools
• CoachingCoaching
• ResourcesResources
Booster MeetingBooster Meeting
WORKSHOPWORKSHOP
Booster MeetingBooster Meeting
ReinforcementReinforcement
The Kroger Co.The Kroger Co.
• ValuesValues
• Language/TermsLanguage/Terms
• ProcessesProcesses
Development by Design – Case Study
ReinforcementReinforcement
WORKSHOPWORKSHOP
Booster MeetingBooster Meeting
WORKSHOPWORKSHOP
Booster MeetingBooster Meeting
ReinforcementReinforcement
ASSESSMENTASSESSMENT
• Leadership Impact Survey™Leadership Impact Survey™
• Harrison Assessment™Harrison Assessment™
• Color Code Assessment™Color Code Assessment™
23 © 2010. RealTime Performance, Inc. & IAG
ASSESSMENTASSESSMENT
• Leadership Impact Survey™Leadership Impact Survey™
• Harrison Assessment™Harrison Assessment™
• Color Code Assessment™Color Code Assessment™
REINFORCEMENT & REINFORCEMENT & ACCOUNTABILITYACCOUNTABILITY
• Booster MeetingsBooster Meetings
• Tools Tools
• CoachingCoaching
• ResourcesResources
The Kroger Co.The Kroger Co.
• ValuesValues
• Language/TermsLanguage/Terms
• ProcessesProcesses
Development by Design – Case Study
BICBIC• InternalInternal
Green Green LeadershipLeadership
• InternalInternal
Foundation Foundation
OptionsOptions• achieveglobalachieveglobal®®
• Advantage Performance Advantage Performance ®®
Leadership Leadership ParadoxesParadoxes
• Impact AchievementImpact Achievement®®
Performance Performance Based CoachingBased Coaching
• Impact AchievementImpact Achievement®®
The Oz PrincipleThe Oz Principle•Partners in Partners in LeadershipLeadership®®
Advanced Advanced OptionsOptions
• Impact AchievementImpact Achievement®®
• FranklinCoveyFranklinCovey®®
• Dale CarnegieDale Carnegie®®
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© 2010. RealTime Performance, Inc. & IAG
Self-AssessSelf-Assess
Identify Skill Identify Skill GapsGaps
Targeted Targeted RecommendationRecommendation
Build Build Development Development
PlanPlan
Provide Provide ResourcesResources
• Help employees create Help employees create development plansdevelopment plans
• Improve the quality of Improve the quality of the “learning alliance”the “learning alliance”
• Hold employees Hold employees accountable for learningaccountable for learning
• Provide On-demand Provide On-demand ResourcesResources
Track Track ImprovementImprovement
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© 2010. RealTime Performance, Inc. & IAG
Blog
Podcast
Recommend a Resource
Talk with an Expert
Identify Identify Skill Skill
GapsGaps
Resource Resource LibraryLibrary
Build Plan/ResourcesBuild Plan/Resources
Video
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32 © 2010. RealTime Performance, Inc. & IAG
© 2010. RealTime Performance, Inc & Impact Achievement Group, inc.
Myth or Reality: Leadership Development ROI
An Introduction to the 5As Framework
THANK YOU!
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