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Training ProgramFriedrichshafen, Germany
MTU ValueService
MTU ValueCare I Training Program – Friedrichshafen, Germany I 3
Contents
I A CUSTOMER-ORIENTED TECHNOLOGICAL LEADER.
II TRAINING. 8 Engine training courses 10 Electronic training courses
III TRAINING CENTERS.
14 External training center
IV MTU VALUECARE.
V SERVICE NETWORK
MTU ValueCare I Training Program – Friedrichshafen, Germany I 5
I
1 2
3
MTU is one of the Tognum Group’s flagship brandsWith its two business units—Engines andOnsite Energy—the Tognum Group is one of the world’s leading suppliers of engines, drivesystems and distributed energy systems.These products are based on diesel engines up to 10000 kW (13410 bhp), gas engines up to2150 kW (2883 bhp) and gas turbines with up to 50000 kW (67050 bhp).
The Engines business unit’s product range is comprised of MTU engines and propulsion systems for marine vessels, heavy land, rail and military vehicles, and for the oil and gas industry.
The Onsite Energy and Components businessunit’s product portfolio is comprised of MTUOnsite Energy distributed energy systems aswell as components for engines and drivesystems. The energy systems consist of dieselengines for emergency power generationincluding base and peak load, as well ascogeneration power plants—gas engines and gas turbines—that generate both electricity and heat.
An expert technological leaderSince its founding, MTU has set the standard intechnological expertise, innovative ideas andcustomized product and system solutions. AtMTU, research is a tradition. We concentrateour innovation on the systematic advancementof our core competencies in the areas of fuelinjection, turbo charging, emissions reduction, analytics and automation.
A passionate engine specialistWe spend every day working with our customersto find the drive system that best fits their needs. Whether a standard system or a customized solution—we passionately assume responsibility in the art of engine building.
A reliable partnerWe understand the specific requirements fordiverse applications. In collaboration with ourcustomers, we look for the solution that isbest suited to those requirements. Regardless of which drive system is selected, our top-quality electronics can be completely integrated into almost any area of application.
A customer-oriented technological leader.MTU supplies its customers with technologically advancedpremium products that are proven in the field. MTU’s range of services for off-highway diesel engines is extensive—from standard to customized solutions.
1 Technological leader As a supplier of high-quality performance drive solutions, MTU stands
for the highest level of technological expertise.
2 Passion MTU is passionate about fulfilling the needs of its customers with the utmost professionalism and precision.
3 Partnership MTU is a reliable and trend-setting partner that acts with foresight in
a results-oriented manner.
IITraining
Knowledge is power.Operational economy, readiness and reliability can only be achieved through purposeful and careful operation and maintenance.
Comprehensive training is a great way to get maximum efficiency from your equipment. From timely preventive maintenance to efficient diagnostics and repair, our training programs are designed to make your service personnel proficient with MTU engines and systems. Whatever the product or application, we offer a wide range of customized training programs to maximize your return on investment. We can also tailor programs to meet your specific requirements.
MTU Training Centers, located around the world, are equipped with engines, sub-assemblies and electronics systems for a hands-on learning experience. MTU trainers are product experts who know how to pass along their invaluable knowledge to trainees from theoretical knowhow to practical hands-on training.
1 MTU Training Center in Friedrichshafen, Germany, Plant 1.
2 We conduct courses in our MTU Training Centers. Courses also may be held on-site at your facility.
1 2
4000 CM1/MEngine training coursesMTU offers a wide range of training courses, taught by experienced professionals who know MTU engines inside and out.
CM1Target traineesOperators
Prerequisites– Technical understanding– Knowledge of course language
Course objectives The trainee learns:– Engine design and function– How to operate the engine and related systems– How to identify and rectify minor faults– How to perform preventive maintenance
tasks per MTU Instructions
Curriculum – Handling of documentation– Design and function of the engine– Explanation of oil, fuel, etc. systems– Explanation of the fluids and lubricants
specification– Basic troubleshooting– Preventive maintenance tasks QL1– Introduction to the engine management
system
DurationSee page 9
ScheduleTo be agreed upon
No. of participantsMax. 8 persons
LocationMTU Product Training Center—Friedrichsafen
Course languageTo be agreed upon
Training time8:00 am to 4:00 pm
CM2Target traineesMaintenance staff
Prerequisites– Good knowledge of diesel engine– Knowledge of course language
Course objectives The trainee learns:– Engine design and function– How to operate the engine and related systems– How to identify and rectify minor faults– How to perform corrective maintenance
tasks per MTU Instructions– How to exchange subassemblies
Curriculum – Curriculum of course CM1– Exchange of the subassemblies QL2– Introduction to the engine management
system
DurationSee page 9
ScheduleTo be agreed upon
No. of participantsMax. 8 persons
LocationMTU Product Training Center—Friedrichsafen
Course languageTo be agreed upon
Training time8:00 am to 4:00 pm
CMOTarget traineesOperators on site
Prerequisites– Technical understanding– A room for the theoretical training with · LCD projector (beamer) · White board or flip chart– Availability of a training related engine– Knowledge of course language
Course objectivesThe trainee learns:– How to operate the engine and related systems– How to identify and rectify minor faults– How to perform preventive maintenance
tasks per MTU Instructions
Curriculum– Handling of documentation– Design and function of the engine– Explanation of oil, fuel, etc. systems– Explanation of the fluids and lubricants
specification– Basic troubleshooting– Basic preventive maintenance tasks QL1– Introduction to the engine management
system– Operating of LOP
Duration To be agreed upon
ScheduleTo be agreed upon
No. of participantsMax. 8 persons
LocationOn site at customer’s location
Course languageTo be agreed upon
Training time8:30 am to 4:30 pm
Course Designations
C = Customer
M = Machinery/Engine Training Course
CM1 = Course for Operator
CM2 = Course for Maintainer
CMO = On-Site Operator Training
G = GenDrive
M = Marine
R = Railway
C&I = Industrial
P = Oil & Gas
T = Oil & Gas, Frac
Engine Series
Duration of training courses Series 60 Duration
CM2 5 days
Series 183 Duration
CM2 5 days
Series 500/900/460 w/SCR Duration
CM2 3 days
Series 1000/1100/1300/1500 Duration
CM1 3 days
CM2 5 days
Series 2000 Duration
CM1 3 days
CM2 5 days
Series 396 Duration
CM1 4 days
CM2 7 days
Series 4000 Duration
CM1 3 days
CM2 5 days
Series 595 Duration
CM1 4 days
CM2 9 days
Series 956/1163-02 Duration
CM1 4 days
CM2 8 days
Series 956/1163-03 Duration
CM1 4 days
CM2 8 days
Series 8000 Duration
CM1 4 days
CM2 7 days
Training for Service Personnel Duration
CMO to be defined
MTU ValueCare I Training Program – Friedrichshafen, Germany I 98 I MTU ValueCare I Training Program – Friedrichshafen, Germany
ECS-UNI/CE1/MElectronics training coursesSeveral MTU training courses are available to help operators and other service personnel learn all about MTU electronics systems.
CE1Target traineesOperators
Prerequisites– Knowledge of electronics– Knowledge of course language
Course objectives The trainee learns:– Design and function of electronics systems– How to operate the engine system– Basic troubleshooting
Curriculum– Introduction of scope of electronics– Handling of documentation and drawings– System structure, design and operations – Troubleshooting via “Display Navigation”
Duration To be agreed upon
ScheduleTo be agreed upon
No. of participantsMax. 8 persons
LocationMTU Product Training Center—Friedrichshafen
Course languageTo be agreed upon
Training time8:00 am to 4:00 pm
CE2Target traineesMaintenance staff
Prerequisites– Knowledge of electronics– Knowledge of course language
Course objectives The trainee learns:– Design and function of electronics systems– How to operate the engine system– Basic troubleshooting
Curriculum – Curriculum of course CE1– Engine wiring and sensors– System configuration and replacing of
components– Replacing complete units– Introduction of the dialog unit (Basic Level)– Data recording and error codes– Troubleshooting via “Display Navigation and Dialog Unit”
Duration To be agreed upon
ScheduleTo be agreed upon
No. of participantsMax. 8 persons
LocationMTU Product Training Center—Friedrichshafen
Course languageTo be agreed upon
Training time8:00 am to 4:00 pm
CEOTarget traineesOperators on site
Prerequisites– A room for the theoretical training– Availability of a training related engine– Knowledge of course language
Course objectives The trainee learns:– Design and function of electronics systems– How to operate the engine system– Basic troubleshooting
Curriculum– Introduction of scope of electronics– Handling of documentation and drawings– Operating and system functions– Troubleshooting via “Display Navigation”
Duration To be agreed upon
ScheduleTo be agreed upon
No. of participantsMax. 8 persons
LocationOn site at customer’s location
Course languageTo be agreed upon
Training time8:30 am to 4:30 pm
• ADEC - UNI
• blueline
• bluevision
• Callosum
• MCS—5
• MTU—integrated Automation
• smartline
• Universal • ADEC - UNI
• blueline
• bluevision
• Callosum
• MCS - 5
• MTU - integrated Automation
• smartline
• Universal
Course Designations
Electronics System CE1 = Course for Operating Personnel
CE2 = Course for Maintenance Personnel
CEO = Course On Site
G = GenDrive
M = Marine
R = Railway
C&I = Industrial
P = Oil & Gas
T = Oil & Gas, Frac
10 I MTU ValueCare I Training Program – Friedrichshafen, Germany MTU ValueCare I Training Program – Friedrichshafen, Germany I 11
III
AUSTRALIA
CHILE
CHINA
FRANCE
GREECE
INDIA
INDONESIA
ITALY
MALAYSIA
THE NETHERLANDS
NORWAY
PERU
SOUTH AFRICA
SPAIN
TURKEY
UNITED ARAB EMIRATES
Training Centers
MTU Training Centers are located around the world. MTU trainers are accessible and ready to help. Wherever you need training, our facilities will be nearby. And as your company grows, so will ours. The fully customized, customer- specific training courses are offered from our three primary locations: Friedrichshafen, Germany; Detroit, USA; and Singapore. Additionally, our standardarized training courses are offered at the locations:
2
3
1 Friedrichshafen, Germany
2 Detroit, USA
3 Singapore
1
MTU ValueCare I Training Program – Friedrichshafen, Germany I 13
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3
1 At the MTU Training Center, trainees receive a thorough, hands-on education. MTU instructors have completed professional training and offer extensive experience.
2 Hands-on training is offered on all MTU-FN and MTU Onsite Energy electronics systems.
3 Every year, over 2,400 trainees from all over the world attend the MTU Training Center.
MTU Training CenterFriedrichshafen, GermanyLocated at the MTU world headquarters, the MTU Training Center offers customized training courses for service technicians all over the world.
1
Engine and systems technology is constantly evolving. Becoming fully knowledgeable can have a significant impact on a distributor’s or customer’s business. The MTU Training Center is the perfect place to learn. The facility provides essential hands-on training on all MTU-FN and MTU Onsite Energy engine series and electronic systems. Every product is available on the training floor, from the smallest control systems to MTU’s largest engine—the Series 8000. The MTU Training Center educates over 2,400
trainees every year, including distributors, customers, service dealers and MTU employees all over the world. Trainees can choose from over 100 project-related customized courses, including basic troubleshooting, engine design and functions, preventive maintenance, data recording and electrical diagnostics.
More than 15 MTU instructors are ready to pass along their expertise, offering instruction in seven languages. Each member of the team has completed a wide range of professional training and has extensive experience in service, development and marketing. Regular in-house training measures, practical on-the-job experience and close connections to other in-house employees ensures that our instructors are complete experts in all of the MTU systems.
MTU ValueCare I Training Program – Friedrichshafen, Germany I 15
FranceMTU France SAS Côte d’ Azur2855, route de la Fènerie - RD 10906580 PegomasFrance
Contact:Chrystel Bernard-WendtPhone + 33 1 34 18 60 60Fax + 33 1 34 18 60 61E-mail: [email protected]
GreeceAriexpo S.A.68 Alimou AvenueAlimos 174 55Greece
Contact:Vasilis KaloudisPhone +30 210 9843863Fax +30 210 9831346E-mail: [email protected]
IndiaMTU India Private Limited159/1, TathawadePune Mumbai HighwayPune- 411033India
Contact:Mallampati PrabhukumarPhone +91 20 67209203Fax +91 20 67209234/67209299E-mail [email protected]
IndonesiaPT. MTU IndonesiaSecure Building, Blok B Jl. Raya Protokol Halim PerdanakusumaJakarta, 13610 Indonesia
Contact:Y. Apri Kris Phone +62 21 80875750Fax +62 21 80875751-53E-mail [email protected]
ItalyMTU Italia s.v.l.Via Aurelia nord, 32819021 Arcola (SP)Italy
Contact:Christian PaoliniPhone +39 0187 9526 20Fax +39 0187 9547 13E-mail: [email protected]
MalaysiaMTU Services (Malaysia) Sdn Bhd Lot 3708, Kawasan Perindustrian Sri Manjung32040 Bandar Baru Sri ManjungPerak Danrul RidzuanMALAYSIA
Contact :Noor Azman Bin MohammadPhone +60-5-6881152Fax +60-5 6881404E-mail [email protected]
Training Centers
AustraliaMTU Detroit Diesel Australia Pty. Ltd.1/7 Kilto CrescentGlendenningNew South Wales 2761Australia
Contact:Bob AkersPhone +61 2 8602 6302Fax +61 2 8602 6390E-mail: [email protected]
ChileDetroit Chile S.A.Barón de Juras Reales # 5250P.O. Box 10114ConchaliSantiago de ChileChile
Contact:Ricardo HenochPhone +56 2 440 8500Fax +56 2 623 1547E-mail: [email protected]
ChinaMTU Engineering (Suzhou) Co., Ltd.9 Long Yun RoadSuzhou Industrial ParkSuzhou, 215024People’s Republic of China
Contact:Wang Wei ZhongPhone +86 512 62850188Fax +86 512 62853588E-mail: [email protected]
GermanyMTU Friedrichshafen GmbHLeutholdstr. 11Friedrichshafen, 88045Germany
Contact:Jacques BehrPhone + 49 7541 90 2796Fax + 49 7541 90 2123E-mail: [email protected]
SingaporeTognum Asia Pte. Ltd.1 Benoi PlaceSingapore 629923Republic of Singapore
Contact:Hans-Gerd von AlbedyhllPhone +65 86 09 745Fax +65 86 20 152E-mail: [email protected]
Detroit, USATognum America Inc.42450 Executive DriveCanton, Michigan 48188USA
Contact:Wolfgang GrienerPhone +1 734 561 2085Fax +1 734 561 2084E-mail: [email protected]
16 I MTU ValueCare I Training Program – Friedrichshafen, Germany
The NetherlandsMTU Detroit Diesel Benelux B.V.Merwedestraat 863313 CS DordrechtNetherlands
Contact:Tjeco Smits+31 78-6395767+31 [email protected]
NorwayBertel O.Steen Teknikk ASDamsgaardsveien 125P.O. Box 60985892 BergenNorway
Contact:Kent Rune HaugenPhone +47 55 94 74 60Dir. Phone +47 55 94 74 84Mobile +47 97 73 51 73E-mail: [email protected]
PeruDetroit Diesel MTU Peru S.A.C.Avenida Argentina 2020Cercado de LimaLima 1
Contact:Josep MataPhone +51 1 336 8107Fax +51 1 336 8102E-mail: [email protected]
South AfricaMTU South Africa Pty. Ltd.Regional Center Johannesburg38 Loper StreetAeroport IndustriaGautengRepublic of South AfricaContact:Fanie van WykPhone +27 11 570 4900Fax +27 11 570 4949E-mail: [email protected]
SpainMTU/Navantia Training CenterCalle Copérnico, 2828823 CosladaMadridSpain
Contact:Antonio SánchezPhone +34 670 499 142E-mail: [email protected]
TurkeyMTU Motor Türbin Sanayive Ticaret A .S.Ömerli KöyüNo. 5 Ömerli Cad.34555 HadimköyIstanbulTurkey
Contact:Ferudun ColakPhone +90 212 867 2017Fax +90 212 798 2717E-mail: [email protected]
United Arab EmiratesAl Masaood ME & MTU DivisionMussafah Industrial AreaP.O.Box 322Abu DhabiUAE
Contact:M. Mekkawy El NaggarPhone +971 2 55510707Mobile +971 50 8180 315Fax +971 2 5516310E-mail: [email protected]
1
2
1 The North American MTU Training Center in Canton, Michigan, USA 2 Learning as a team creates the ideal conditions for efficient system operation.
MTU ValueCare I Training Program – Friedrichshafen, Germany I 19
IVMTU ValueCareKeep going.We have always had a strong commitment to our customers. With MTU ValueCare, this focus extends beyond the sale of our engines and systems. From maintenance to spare parts to remanufactured products, MTU offers a full range of support to help you keep going.
Designed for maximum performance, uptime and value, MTU ValueCare is a diverse portfolio of products and services that can help you get the most from your equipment.
MTU ValueCare includes three product lines:
— ValueService: Extensive global service and support to help you protect your investment
— ValueSpares: Genuine spare parts and top-quality consumables
designed specifically for MTU engines and systems
— ValueExchange: Remanufactured engines and service parts engineered with the same high-quality standards as new products
MTU ValueCare products and services are available anywhere in the world through our extensive network of authorized distributors and service dealers. For more information, please contact your local MTU service center or visit www.mtu-online.com.
MTU ValueCare I Training Program – Friedrichshafen, Germany I 21
VService Network
Local support. Worldwide.The reliability and performance of your engines and systems are crucial for your success and competitiveness. We are committed to your support. Our convenient global service network provides you this assurance.
Whenever and wherever you need expert support, MTU specialists are available. This continuous and long-term care ensures high availability, dependability and efficiency throughout the lifecycle of your engines and systems.
To find your local MTU distributor, visit www.mtu-online.com.
RegistrationCourse registration must be submitted by e-mail at least six weeks in advance.
Courses for gas engine systems and gensetsCourses for gas engine systems and gensets are offered in our MTU Onsite Energy training program.
www.mtu-online.com/mtuonsiteenergy
Local support. Worldwide.We ensure that you receive individualized support from our global network of more than 1,200 service centers—anywhere, anytime.
Head Office Regional Headquarters
Sales and Customer Service Center
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Europe I Middle East I Africa, MTU Friedrichshafen GmbH, Maybachplatz 1, 88040 Friedrichshafen, Germany, T +49 7541 90 77777, F +49 7541 90 77778, [email protected], www.mtu-online.com I Asia I Australia I Pacific, Tognum Asia Pte. Ltd., 1 Benoi Place, Singapore 629923, Republic of Singapore, T +65 6861 5922, F +65 6861 3615, [email protected], www.mtu-online.com I USA I Canada I Mexico I Latin America, Tognum America Inc., 39525 MacKenzie Drive, Novi, MI 48377, USA, T +1 248 560 8000, F +1 248 560 8001, [email protected], www.mtu-online.com