Tp200909

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Tipping Point Update September 2009

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Tipping Point update Stptember 2009

Transcript of Tp200909

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Tipping Point Update

September 2009

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Agenda

• Behavioural targeting

• Snippets

• Snapshots

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What is it?• Uses your web history to target ads

• Two types:– onsite targeted content (purchase history, opens, profile information etc) – ads across network sites (network history)

• In theory it’s win/win - consumers get relevant ads; advertisers get better ROI

• But there are privacy concerns

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It’s all about the data

• From: ISP; own site stats; profile details; networks

• Approaches vary, often based on long history• Some drill deep to make assumptions

– Eg: on a book store, I look at a book re kindergarten

> Possible conclusion: I may be interested in SUVs– Eg: I visit footie and BBQ sitesPossible conclusion: I may be a man

Many then add users to categories

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How does it work?

• Eg AdBrite: categorises users by history

• Advertisers can then target ads

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Who?In-site users:• Big traffic sites eg Yahoo• Media sites eg Fairfax, USAToday, UK Guardian

OnSite services – analytics providers• Omniture• Predictive intent

Network services - Ad networks eg: • ValueClick • TRIBAL fusion• Phorm• frontporch – also direct messages in browsers

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Results & new directions

• Yahoo – Claims Smart Ads double the ROI 0f trad banner

ads– Launched Smart Ads to mobiles in May

• Microsoft– Announced yesterday BT for mobile ads– Categories based on data from Hotmail, Xbox,

Bing searches, Windows Live profiles etc

• DallasNews.com – Claims response rates of 7.7 v national average

0.33%

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Privacy• June: US joint committee hearing on industry practices

• March: Tim Berners-Lee told the UK parliament ISPs should not be allowed to profile customers

• Feb: US FTA staff report recommends self-regulation with increased transparency; limited data retention etc

• Attempts to comply – eg:

– Phorm stores data anonymously (24 digit ID distinguishing users, not identifying them). Channel / topic assigned to user, NO browse history

– Fetchback began offering opt-out in June

– Google launched behavioural targeting in March on AdSense ; Claims transparency with user preference management

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Snippets• Bing gains traction and releases visual search beta*• SEMPO study: mobile web access on the rise; click thru rates of 5-15% on

campaigns, compared to 1% web average*• Forrester study: 40% of online shoppers abandon pages taking 3 s to load• Animoto video presentation tool – pics, videos, text – getting good reviews• Android phones announced by LG, Motorola, INQ Mobile; now >10K apps• FaceBook becomes “cash flow positive” • France legislates to revoke illegal downloaders’ web privileges• Adobe buys Omniture and Intuit buys Mint.com• Survey: half smart phone users open to targeted ads eg restaurant offers• Augmented reality – Yelp iPhone Easter Egg; TEDxNSW call for standards*• Google dominates Internet – not just search - in India/Brazil*

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Snapshots

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Google forms

VERY good use interface

Easy to email out and view compiled results

Entire process approx 3 minutes!

I could change themes easily; but couldn’t see an easy way to brand

or create my own theme. Is this potential revenue?

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Redbeacon wins TechCrunch50

Natural language search admired, eg “cupcake maker” > bakers

Not just listings – vetted providers; online appointments

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Google Labs FastFlip

Enlarge & flip through ful magazine pages

Ad revenue shared with publisher in return for full-

page access

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Bing image search rocks

Very easy to filter by pic type, content etc

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GoogleMaps addition

Real time traffic flow added – based on speed

of mobile phones

Aus is the 4th country online (after USA, UK, France)

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Nation of Go – tyre makers go social

Users upload pics, trip details from mobile

phones

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Chyngle local apps for mobiles

Eg use local app to find the nearest stadium

toilets

Or order pizza from the stand… delivered to your seat!

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Next time….

• Ideas?

• Feedback?