TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7...

19
TK800 series - Quick Start Guide TK800 series - Quick Start Guide Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected] www.welotec.com 1 Installation and startup guide for the TK800 series. Please make sure that all package contents are present at the time of the delivery. If you need a SIM card, contact your local network operator.

Transcript of TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7...

Page 1: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

TK800 series - Quick Start Guide

Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

1

Installation and startup guide for the TK800 series. Please make sure that all package contents are present at the time of the delivery. If you need a SIM card, contact your local network operator.

Page 2: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

1. Package checklist

TK800 series - Quick Start Guide

Each TK800 is supplied in a box with the standard accessories. Optional accessories can also be ordered. Check the contents of the box. If there is anything missing, please contact Welotec.

Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

2

1.1 Standard accessories

producT QuanTiTy deScripTion

TK800 1 Industrial router of the TK800 series

Terminal block 1 Terminal block, 2-pin

Network cable 1 1.5 m

Antenna 2 3G/4G Antenna

Power adapter 1 230 V AC to 12 V DC

Terminal block serial and I/O 1 Terminal block, 9-pin (only EX0 versions)

Page 3: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

3Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

2. Information and operating panel

2.1 Operating panel

2.2 Dimensioned drawing

35.0

0

2-Ø3.50

44.00

18.00

47.0

0

18.00

66.3

088.0

039

.50

141.

8013

2.60

112.80

45.00

132.

6013

2.60

45.00

112.80

132.

6014

1.80

39.5

088

.00

66.3

0

18.00

47.0

0

18.00

44.00

2-Ø3.50

35.0

035

.00

2-Ø3.50

44.00

18.00

47.0

0

18.00

66.3

088.0

039

.50

141.

8013

2.60

112.80

45.00

132.

60

SMA (f) Antenna connector 2 x

LED indicators

Reset button

Serial Console RJ45

Fast Ethernet Ports 2 x

DIN rail

Terminal block, serial and I/O

Ground Terminal

SIM card slot 2 xTerminal block power supply

Page 4: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

4Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

3. Installation guide

3.1 Preparation

Set up the power supply (12 - 48 V DC). Ensure that the device can work under the specified environmental condi-tions (operating temperature: -25 – +70 °C, humidity: 5 – 95 % relative humidity). The device should not be exposed to direct sunlight and it should be installed away from heat sources and environments with strong electromagnetic interference. The router is mounted on a DIN rail (mounting rail).

3.2 Mounting the device

Mounting rail:Select a position on the rail with enough space. Then, position the upper part of the DIN rail mount on the mounting rail. Following this, press the lower side of the DIN rail mount down until the device is locked. This is shown in this image:

In order to remove it, press the device from top to bottom and then pull the underside of the device from the DIN rail (see illustration).

2

1

2

1

Page 5: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

5Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

4. SIM card installation

The TK800 supports dual SIM. For insertion of the card, press the yellow “Eject” button on the top of the device, e.g. with a small screwdriver. The respective SIM card slot will be pushed out. Then, insert the SIM card as shown in the illustration.

5. Antenna installation

Connect the antennas to the SMA connectors and tighten the outer fixing on the antenna cable until the connection is tight.

!The TK800 has two antenna connectors, which are labeled ANT and AUX. The ANT port is used for data transmission, while the AUX port is only used to stabilize the signal. Therefore, AUX cannot transmit data and it cannot be used separately. Please use the ANT port and, should you have poor signal strength, connect a second antenna to the AUX port.

Page 6: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

6Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

6. Power supply installation

Remove the port block from the top of the router. Unscrew the relevant screws on the port block and thread wires to the relevant ports. The ports are marked accordingly on the top of the router. Then, retighten the screws and plug the port block back into the router.

In order to ground the device, use the grounding screw on the device.

7. Cable connection

Connect the router to the PC via network cables.

8. Connection of the serial interfaces and I/Os

In order to connect the serial interfaces and I/Os, a terminal block can be found on the front panel of the device. In-dividual contacts for this are labeled on the front panel of the device. Connect the lines to their corresponding labels. Here, the “IN” contact represents the digital input, and the output contact is labeled “Relay”. “COM” represents the ground. During installation, please unplug the terminal block from the device and connect the individual wires to the corresponding ports. Then, plug the terminal block back into the device.

! In order to eliminate interference with electromagnetic effects, the casing of the router must be grounded using the grounding screw.

! This section only describes routers with serial interface and I/O versions TK80xx-EX0.

RXD

TXD

GND

A(RS-485+)

B(RS-485-)

IN

COM

RELAY

Terminal screws

Page 7: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

7Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

9. Starting up the router

9.1 Automatic configuration (DHCP)

Configure the PC to act as a DHCP client (automatically obtain IP address). Connect the PC to the FE0/1 or FE0/2 port with a network cable. In this way, the IP address, default gateway, and DNS server are assigned by the router to the PC. The following image shows the configuration sequence through DHCP on a PC running a Windows 7 operating system and using the FE0/1 or FE0/2 port.

After configuring the PC IP address and the router connection, open a web browser and type “http://192.168.2.1” into the address bar field. After pressing the “Enter” key, a pop-up appears as the router login page. Enter the username (default: “adm”) and the password (default: “123456”) and confirm by pressing “Enter”. You will now be redirected to the configuration page. You can now configure the router to your requirements.

In order to check that you are connected to the Internet, select “Network” „Cellular“ „Status“ in the naviga-tion panel. From here, you can see the cellular radio unit of the router. As an alternative, you can simply open a web page in your browser.

IP: 192.168.2.1Username: admPassword: 123456

Page 8: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

8Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

Configure your PC so that it is in the same subnet as the router (192.168.2.1). The default subnet mask is 255.255.255.0. The following image shows the process for configuring the IP address on a PC running a Windows 7 operating sys-tem.

After configuring the PC IP address and the router connection, open a web browser and type “http://192.168.2.1” into the address bar field. After pressing the “Enter” key, a pop-up appears as the router login page. Enter the username (default: “adm”) and the password (default: “123456”) and confirm by pressing “Enter”. You will now be redirected to the configuration page. You can now configure the router to your requirements.

In order to check whether you are connected to the Internet, select “Network” „Cellular“ „Status“ in the navigation panel. From here, you can see the cellular radio unit of the router. As an alternative, you can simply open a web page in your browser.

IP: 192.168.2.1Username: admPassword: 123456

9.2 Manual configuration

Page 9: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

9Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

10. LED status lights

SIM

ERR

VPN

PWR

MODEM

STATUS WARN

1 2

SIM

ERR

VPN

PWR

MODEM

STATUS WARN

1 2

SIM

ERR

VPN

PWR

MODEM

STATUS WARN

1 2

SIM

ERR

VPN

PWR

MODEM

STATUS WARN

1 2

SIM

ERR

VPN

PWR

MODEM

STATUS WARN

1 2

SIM

ERR

VPN

PWR

MODEM

STATUS WARN

1 2

Description: on off flashing

System start: System start successfully:

Dialing: Dialing successfully:

Reset successfully: Firmware update:

Signal strength indicator:

Signal: 1-9 (bad signal, the router cannot operate properly. Please check the antenna connection and the local signal strength of the mobile network.)

Signal: 10-19 (router is operating normally)

Signal: 20-31 (perfect signal level)

! There are two SIM card LEDs. When the router starts up, the SIM card LED for Sim card 1 lights up. In all other cases, the SIM card LED from each used SIM card slot light up respectively.

Page 10: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

10Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

11. Resetting to factory defaults

11.1 Hardware method

1) Press the RESET button while starting up the TK800:

2) Once the ERROR LED lights up (approx. 10 seconds after startup), release the RESET button:

3) After a few seconds, the ERROR LED light will switch off. Now press the RESET button again:

ERRPWR

STATUS WARN

RESET

ERRPWR

STATUS WARN

RESET

ERRPWR

STATUS WARN

RESET

4) Then the ERROR and STATUS LED lights will flash, which means that the reset to the defaults was successful:

ERRPWR

STATUS WARN

RESET

Factory defaults: IP: 192.168.2.1 Netmask: 255.255.255.0 Serial parameter: 115200-N-8-1

Description: on off flashing

Page 11: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

11Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

11.2 Web method

1) Go to the Administration menu and click on the sub-item Config Management:

2) Click on Restore default configuration to reset the TK800 to its defaults. After a few seconds, you will receive the following message. The router has now been successfully reset.

3) After clicking Reboot, the router starts up again and it is reset to factory defaults.

Page 12: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

12Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

12.1 Automatic monitoring of the router

Watchdog monitors the router in regards to its Internet connection. The router even checks if the Internet connection is established. For this reason, it sends ICMP packets to an individually defined server (ICMP detection server). If this query fails, the router will firstly start up a new dial-up automatically, then restart the modem, and if necessary, reboot the entire system.Watchdog provides a reliable Internet connection in the mobile network. This ensures that the router is almost always available.

12. Watchdog

icMp detection ServerTK800 router

TK800

inTerneT

Internet connection exists

ICMP Ping

ICMP answer

icMp detection ServerTK800 router

TK800

inTerneT

Watchdog picks up

ICMP Ping(fails)

Page 13: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

13Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

12.2 Automatic monitoring of the router

1) Go to the Network menu item, then to the Cellular sub-item

2) Select the Cellular tab

Page 14: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

14Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

3) Now enter a corresponding ICMP detection server into the appropriate field and change the ICMP detection interval.

NB.: The entered ICMP detection server should have a very high level of accessibility. A Google server is suitable for this purpose.

Page 15: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

15Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

13.1 Accessing connected devices over the Internet

In order to access devices over the Internet, which are connected to the Welotec router, you can use port mapping or port forwarding. This is configured in the TK800 router using NAT rules.

13. Port mapping / Port forwarding

! These instructions apply to all TK800 routers with firmware 1.0.0.r5034 or later.

! For port mapping, you need a public IP address on the mobile network (public IP). Please ask your network operator or service provider if necessary!

The following image shows the application example:

Explanation:

Welotec router:LAN IP address: 192.168.2.1Subnet mask: 255.255.255.0

IP camera:LAN IP address: 192.168.2.2Subnet mask: 255.255.255.0Default gateway: 192.168.2.1

The IP camera has a user interface that can be obtained through a web browser at http://192.168.2.2 (NB: http protocol is TCP Port 80).

Port 80

TK800 Router

TK800

INTERNET

Webcam: Port 80Router: Port 80

Port 8080

Webcam192.168.2.2 Public IP-Address:

1.2.3.41.2.3.5

Tablet PC

Private Network(LAN)

Public Network(WAN)

PackageSource: 1.2.3.4.8080

Destination: 192.168.2.2.80

PackageSource: 1.2.3.5.8080

Destination: 1.2.3.4.8080

Port 80

TK800 Router

TK800

INTERNET

Webcam: Port 80Router: Port 80

Port 8080

Webcam192.168.2.2 Öffentliche IP-Adresse:

1.2.3.41.2.3.5

Tablet PC

Privates Netzwerk(LAN)

Öffentliches Netzwerk(WAN)

PaketQuelle: 1.2.3.4.8080Ziel: 192.168.2.2.80

PaketQuelle: 1.2.3.5.8080

Ziel: 1.2.3.4.8080

Page 16: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

16Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

13.2 Instructions for port mapping

1) Go to the Firewall menu, then to the NAT sub-item

2) Now select Add to add a new NAT rule

Page 17: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

17Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

3) Enter the data as shown in the example

4) Then, the NAT rule appears as shown below in the table on Network Address Translation (NAT) Rules.

The new rule is now active. The corresponding services restart and the port mapping is completely set up.

In order to achieve an efficient port mapping, it is helpful to check the settings of the connected devices in advance. The following checklist is helpful (following the example above):

• Does the camera have the IP address 192.168.2.2?• Does this respond to “ping 192.168.2.2”?• Is the camera web interface reachable via http://192.168.2.2?• Is the camera configured with the Welotec router as its standard gateway (192.168.2.1)?

Page 18: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

18Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

14.1 Status query / restart

1) Go to the Network menu item and then to the SMS sub-item

2) Click on the Enable checkbox to turn on the function

3) Enter the telephone number into the SMS Access Control table, which SMS messages are allowed to be sent to the router and enter permit as an action.

An SMS containing show will now be sent to the mobile phone number of the router, and the router sends its current status as a response.

14. SMS Functions

The router restarts when a SMS with the message reboot is sent to it. You can also follow this process in the router log.

The TK800 is reachable from outside via SMS and responds to various commands that are sent via SMS. It can query the status of the device, startup/stop the mobile connection or restart the device.

Page 19: TK800 series - Quick Start Guide - Welotec · TK800 series - Quick Start Guide 12 Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • info@welotec.com

TK800 series - Quick Start Guide

CA

T-TK

800-

QSG

-V1.

EN

ed

. 01/

15 W

elo

tec

Gm

bH

W

elo

tec

is u

sing

a IS

O 9

001:

2008

cer

tified

qua

lity

man

agem

ent

syst

em •

All

spec

ifica

tions

are

sub

ject

to

cha

nge

19Zum Hagenbach 7 • D-48366 Laer • Fon: +49 (0)2554/9130-00 • Fax: +49 (0)2554/9130-10 • [email protected]

www.welotec.com

14.2 Enable or disable the Internet connection

After successfully completing the configuration, you can also control the Internet connection of the router via SMS. However, it is required that the router is set to “Connect On Demand”!

1) Go to the Network menu item, then to the Cellular sub-item

2) Now select the Cellular tab

3) Here you select the Connect On Demand mode from the Connection Mode and activate the field Triggered by SMS.

Now you can send the following commands to the router via SMS:

cellular 1 ppp down - disables the Internet connection

cellular 1 ppp up - enables the Internet connection