The Digital Workplace in CitiesTrends, Opportunities and Challenges

Angel Talamona

S3C CongressParisSeptember 3rd, 2015

Freelance working is growing drastically

More than 4 million freelancers in France(17% of the workforce)

Major cities are concerned with work and workspace trendsIssues on city attractiveness and real-estate transformation

The City of Paris announced 2 million € investment to support 14 coworking spaces

Office space is evolving to save costs and to address people’s needs Examples of real estate developements in Greater Paris

Campus SG Val de FontenayOpens 20165,000 SG employees will move from Paris-La Défense

110 million € yearly savings

Flex office capacity expected for fintech startups

Bouygues NextdoorOpened 2015

Flexible Office CenterCoworking 300 offices, 13 meeting rooms

Wide target: big companies, sme, freelancers

Other sites expected in Greater Paris

Venture-backed companies progress toward a global opportunityBest of breed: WeWork and Liquidspace

LiquidspaceA marketplace for short-time workspace

rentalFounded 2010 in Palo Alto

6,000 registered spaces in USA, Canada and UK

« AirBnB of office space »

Funding: 26 million $

WeWorkShared physical workspace and servicesFounded 2010 in New YorkOwns 30 coworking locations in 20 cities

We serve 90,000 glasses of beer a month to our 30,000 members

Funding: 1 billion $Valuation: 10 billion $

An uberisation for workplaces is going onDigital technology makes it possible and socioeconomic trends make it desirable

A growing population need to find and rent workplaces:

Hourly or daily

Wallet-friendly, nearby and relevant An app for workplaces includes: Social Media and Reviews

Dynamic Pricing

Smart Door Locks

Managed desktop cloud computing

Social Media and ReviewsExample: TripAdvisor

I need to rent a meeting room for 3 hours this afternoon in Paris near Bastille

The app shows reviews from other users about the quality of the infrastructure, basic services, amenities

I use those reviews to compare and make my choice

Dynamic PricingExample: AirBnB

I am a landlord and I want to rent offices hourly and daily

The app produces price point recommendation for my offer

Price recommendation’s algorithm uses data including real-estate, demographics, season, transport and hospitality, etc.

Smart Door LocksExamples: Nuki, Goji, Keewelock

I rented an office to a landlord for 2 hours, using the app

I use the app to open the office’s door

The smart lock code works for my 2 hours only

I rented my office to a customer for 2 hours, using the app

I am away right now

I use the app to deliver a smartlock key to open the office’s door

Managed desktop computing in the cloudExample: Amazon WorkSpaces

My data and applications are in the cloud

I can connect to my computing resources anywhere from my laptop, iPad or tablet

The future of work and workspaces in cities is enabled by digital technology Bigger and smaller companies in Greater Paris: paradox or opportunity?

* Point of View by Patrick Benoit Capgemini Consulting, 2014

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Challenges, now and tomorrow

Regulation to correctly address disruption

Interoperability, specially for connected things

Challenges, now and tomorrow

Repetitive and heavy tasks tackled by robots and AI

What policies, cities… and workspaces for the future of work?

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