Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

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New Realities. New Opportunities. Views of the Community: Telling the TRIEC story of change Elizabeth McIsaac, TRIEC CERIS Community Research Symposium – Measuring the Impact of the Sector Serving Immigrants: Moving Forward May 13, 2011
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This presentation details the goals of TRIEC, the progress that has been made around building awareness of the skilled immigrant talent pool and engaging employers to hire newcomers. It also describes the programs that TRIEC offers to support immigrant integration in the workplace.

Transcript of Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

Page 1: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

New Realities. New Opportunities.

Views of the Community:

Telling the TRIEC story of change

Elizabeth McIsaac, TRIECCERIS Community Research Symposium – Measuring the Impact of the Sector Serving Immigrants: Moving ForwardMay 13, 2011

Page 2: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

TRIEC: A social innovation

Page 3: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

1.What change are we trying to achieve?

2.How do we know if we are making progress?

3.How do we know if it adds value?

Page 4: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

Achieving change through employer engagement

Page 5: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

Awareness

Increasing employer awareness of the value of immigrant skills, education and experience

Indicators:• The message• Media coverage• Employer awareness

(issue)• Employer awareness

(TRIEC)

Challenge:• How do we know if the

message made a difference?

Page 6: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

Moving the message

Page 7: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

Capacity

Increasing employer capacity to capacity to explore solutions and opportunities

Indicators:• Participation in

learning • Internal leaders and

champions• Readiness for action

Challenge:• Process of change is

a long cycle

Page 8: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

Action

Enabling employers to take actionaction and engage in solutions that result in immigrant employment

Indicators• Program participation• New ideas and

solutions• Networks /

partnerships• External leaders and

champions

Challenges• Attribution• Telling the story

Page 9: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

Tracking the ripple effect

Page 10: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

The American Express Story

VP Legal mentor wins Mentor of the Year

VP Legal mentor wins Mentor of the Year

Mentoring Program expands to peer group

Mentoring Program expands to peer group

Holds onsite recruitment event w/ TRIEC partners

Holds onsite recruitment event w/ TRIEC partners

Joins TRIEC councilJoins TRIEC council

20082005/6 2009 2010

Individual mentors sign-up

Individual mentors sign-up Joins TRIEC’s

York advisory committee

Joins TRIEC’s York advisory committee

HR intro to TRIEC partner agencyHR intro to TRIEC partner agency

Hosts BUILD IT launch, Amex President speaks

Hosts BUILD IT launch, Amex President speaks

Mentoring Program expands to other divisions as part of diversity initiatives

Mentoring Program expands to other divisions as part of diversity initiatives

Director of IT joins BUILD IT advisory committee & commits her division as pilot

Director of IT joins BUILD IT advisory committee & commits her division as pilot

Continues to participate in BUILD IT initiatives

Continues to participate in BUILD IT initiatives

Page 11: Telling the TRIEC Story: TRIEC at CERIS conference, May 13, 2011

Challenges in evaluation

• As a vehicle for building social capital to solve a complex challenge in a large, complex region, what difference have we made? What has been the impact?

• How do we measure / map the relationships, networks and their strength to collaborate, coordinate and find solutions?

• Does the innovation as an intervention add value? What are the best conditions for innovation? As it relates to funding? Leadership? Capacity for collaboration?

• There are multiple interventions that bring together stakeholders to develop local strategies – are we adding value? Are we building effective and meaningful linkages amongst ourselves? Is there synergy? Or more noise?