Statement of Purpose and Function - Home - Homes 2 … of Purpose and Function V9 08.01.18...

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ABBEY HOUSE Statement of Purpose and Function

Transcript of Statement of Purpose and Function - Home - Homes 2 … of Purpose and Function V9 08.01.18...

Page 1: Statement of Purpose and Function - Home - Homes 2 … of Purpose and Function V9 08.01.18 Registered Provider Abbey House is operated by homes2inspire Limited Telephone: 01604 714363

ABBEY HOUSE Statement of Purpose

and Function

Page 2: Statement of Purpose and Function - Home - Homes 2 … of Purpose and Function V9 08.01.18 Registered Provider Abbey House is operated by homes2inspire Limited Telephone: 01604 714363

V9 08.01.18

Registered Provider

Abbey House is operated by homes2inspire Limited

Telephone: 01604 714363

Website: www.homes2inspire.co.uk

Registration Number: 1256367

Provide care and accommodation for up to 5 children or young people aged between 11-18

years old.

We are registered to provide accommodation for children and young people with Social,

Emotional and Behavioural Difficulties (EBD).

Reviewed: 16.12.17

Index

1. Quality and purpose of care at Abbey House

a. A description of Abbey House

b. The surrounding area

c. Equality, Diversity and Inclusivity

d. Who to contact if you have a complaint

2. Views and feelings

a. How we consult children about the quality of care they receive at Abbey House

b. How we approach anti-discriminatory practice and children’s rights

3. Education

4. Enjoyment and achievement

5. Health

6. Positive relationships

7. Protection of children

a. How to access child protection policy and behavioural policy for Abbey House

b. Our approach to behavioural support at Abbey House

8. The fire precautions and associated emergency procedures for Abbey House

9. Quality assurance and inspection

10. Leadership and management

11. Care planning and admissions

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1. Quality and Purpose of Care at Abbey House

The ethos and philosophy behind our children’s homes is “Empowering Growth & Potential”

Children’s Services do not believe that any one model or tool holds the answer to supporting children and

young people reach their potential. We have found through years of experience that a humanistic approach

through child centered practice works in a way to empower our young people to be in control of their lives.

Much of the focus of our work lies within task focused approaches to behavioural management, setting

small achievable targets identified by the young person leading towards a bigger objective. All children and

young people in our care are involved in planning and decision making based on what is important from

their own perspective.

We focus on the core values of being non-judgmental, providing care and empathy, accepting each child as

a unique individual. We recognise that in order to offer an outstanding service, the needs of the individual

must lie at the heart of everything we do.

This approach encourages young people to flourish and grow in confidence as they begin to recognise their

own potential and self-worth. Many of our children have complex needs and have experienced trauma and

loss and enter our homes at a time of crisis.

Our staff work hard to build positive curative relationships with young people supporting them to manage

their behavioural complications.

Our staff teams pride themselves in their level of commitment and consistency with all children and young

people and apply the principles of ‘good enough parenting’ throughout their practice. Our staff teams

strive to offer a safe ‘family’ environment that promotes healing as well as growth

Statement of care:

“ Abbey House’s mission is to create brighter futures for children and young people. We strive to

provide a warm and loving family environment, where children and young people feel safe and cared

for. We will support them to build positive relationships which will give them the confidence to

succeed”.

Care and Pathway Planning All children and young people accommodated within homes2inspire will be encouraged and supported to achieve positive outcomes and progress. All children and young people will have a comprehensive Pathway Plan, where applicable, that ensures their safety and wellbeing and fulfils their future aspirations. This is supported through a detailed Care Plan which involves all significant stakeholders working collaboratively to deliver these outcomes in an appropriate and measurable way. Following the Government's 'Keep on Caring' white paper and Sir Martin Narey's independently commissioned report ,'Residential Care in England'(2016), homes2inspire welcome the recommendations around supporting young people in residential care approaching independence and beyond. We will commit, where appropriate, to

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support young people during this transitional period to prevent the ‘cliff edge’ conclusion to their time in residential care. We will consider bespoke packages in conjunction with Local Authorities, internal and external stakeholders and the young person, to enhance their transition into independence and deliver a proactive and positive experience of leaving care.

a. A description of Abbey House

The main purpose of placing children and/or young people with the staff team at Abbey House is to

integrate them into the community and, without prejudice or stigma, address the behaviours and attitudes

that have made life difficult for them in the past.

We are registered as a provider of care for children/young people who are experiencing emotional and

behavioural difficulties. The staff are committed to raising awareness and self-esteem of the children and

young people in our care. Our aim is to respond positively to suitable behaviours and develop appropriate

strategies to challenge inappropriate behaviour. There are a number of external agencies that are used to

aid this process when necessary.

Working in partnership with each child, their families and other professionals, we endeavour to enhance

each child’s levels of self-esteem by creating and maximising safe opportunities in which to learn, develop

and realise appropriate degrees of self-determination. This partnership work is focussed around placement

plans which will inform future stability. Where it is possible we aim to achieve family reunification, but when

that is not an option we work towards other preferred choices.

b. The surrounding area Abbey House is a six-bedroom detached house situated on Abington Avenue, in the Abington area of

Northampton. The home has three floors, consisting of five young people’s bedrooms, which can be

tailored to the young person’s taste and a sleep in room for staff. The home also has a lounge, dining

room, kitchen, games room, a staff toilet, two shared bathrooms and a shared shower room, staff share the

use of the bathrooms with the young people. There is a garden located to the rear of the property which is

equipped with table; chairs, plants and a BBQ.

The staff office and the staff sleep-in room are kept locked and are not accessible to young people in order

to maintain confidentiality of information and security of staff member’s possessions

Cooking and washing facilities are accessible to all the children and young people resident in the home and

they are actively encouraged to prepare food and when appropriate wash their own clothes. Each young

person has a single bedroom to which they and the staff on shift both hold a key. After a period of time and

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based on the length of their placement, children and young people are given the opportunity to choose

personal colour schemes for their bedrooms. Furniture is regularly checked and maintained in good order.

The home is situated in the residential area of Abington, which is approximately 1 mile from Northampton

town centre. A regular bus service runs to and from the town There are several local shops within walking

distance of the home. The house is within the catchment area for Weston Favell Academy, Northampton

School for Boys and Moulton College. The Northamptonshire area offers various education provisions for

young people with behavioural difficulties that have been excluded from mainstream school or are at school

leavers’ age, these include EYS, On Track, Gateway School and CE Academy. These placements provide

Learning Support where necessary and operate successful Anti-Bullying policies. The home will be

supported by a Education Engagement Co-coordinator whose main aim is to secure an appropriate

educational placement that can provide each young person with the appropriate level of schooling or

college courses.

We have good working relationships with the schools, who are supportive of the young people in our care.

Amenities in the local area include:

Derngate Theatre,

Abington Park Museum

Northampton Football Club

Abington Park

Local Shops

Pitsford Lakes

Royal Theatre

Local Cinema’s

County Cricket Ground

Abbey House has a small, friendly and welcoming staff team who enjoy arranging and participating in

outings and family visits. We have a house car but as a team we try and encourage the use of public

transport as much as possible in order to encourage and promote independence and confidence in getting

to know Northampton, with staff supervision if necessary.

c. Equality diversity and Inclusivity

Ethnic identity must be recognized by all carers within homes2inspire Limited; we must meet the

needs of children from all groups in the community and must show understanding, awareness and

sensitivity towards all children and young people. We must also recognize the sense of self identity

and pride that one’s culture, race and religion can provide. As carers, we must be open to

acknowledging that a child from an ethnic minority group is likely to be in the minority in both the

home environment and in other community settings.

The care team should have a clear understanding, at the point of admission, of the religious and

cultural background of the child or young person. All efforts should be made to continue the

child’s religious observance and this should be taken into account when designing the Care Plan.

The home has an equality, diversity and inclusivity policy which states;

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‘All people shall be treated equally, regardless of their gender, ethnic origin, nationality, colour,

religion, marital status, sexual orientation, disability or offending background, unless unequal or

different can be shown to be justified and is appropriate’.

The placement criteria and procedures will be regularly reviewed to ensure that children and

young people are selected and treated on the basis of their needs and abilities. They will be given

equal opportunities and, where appropriate and possible, special assistance.

Contacts within the local community with young groups, places of worship, etc. should be

encouraged to allow the child or young person to continue in their particular faith. Where possible

and appropriate, the child or young person could attend religious services with their family.

Attention should be given to each child’s/ young people recreational needs and wishes in

accordance with their religious, racial and cultural background.

Abbey house has a designated cultural and diversity team member who encourages young people

to interact with cultural events.

d. Who to contact if you have a complaint

We have a clear policy and procedure for managing comments and complaints. In circumstances when

anyone may become unhappy with the services or support they are receiving, we actively encourage their

use of our complaints system. All complaints are taken seriously. homes2inspire will always ensure that all

complaints are verified and dealt with according to our complaints policy. All residents will have a right to

be represented by their elected advocate if they wish.

On admission all young people will be given a young person guide which has guidance on how to raise a

complaint. We will ensure this information is provided in a format which aids understanding. Significant

family members and placing social worker will also be given these documents.

A copy of the homes complaints procedure is readily available to all young people and their families

including placing authorities. Complaints may also be raised externally with external bodies as desired. The

complaints process is made freely available within the service.

If neighbours, members of the public would like to consider making a complaint this can be done using

[email protected] or they can simply call the Referral line: 07841966439 where a manager can

assist with concerns on a 24 hour service.

A copy of the homes complaints procedure can be obtained from either the home Registered Manager or

from the allocated Regional Manager. Complainants are also advised of their right to complain to Ofsted.

2. Views and feelings

a. How we consult children about the quality of care they receive at Abbey House

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Children and young people have ‘rights’ in every aspect of the care they receive at the home.

These rights are protected through various policies and procedures. All young people in our care

deserve a say in how we operate the home, these views will be considered in the development of

the home. They each have a right to ‘air their views’ and to understand the rules of conduct and

behaviour so that everyone enjoys their stay.

We consult by:

Always listening to children/young people, trying to understand their needs, views and

concerns by way of individual key work sessions.

Holding regular meetings where everyone can contribute and make suggestions

Seeking views either through one to one sessions or through anonymous questionnaires and

quality audits.

Regular management consultation with all young people, in addition to advocacy and

independent visitors.

Children and young people living in our homes are encouraged to discuss any aspect of their

care, any time, with a member of staff of their choice.

We believe that each resident in our care has the fundamental right to:

o Be regarded as an individual

o Be cared for by people who are capable of understanding their needs

o Be treated equally

o Receive respect and understanding regarding cultural, religious and spiritual beliefs

o Receive an education which enhances life prospects in every respect

o Receive prompt attention in relation to all healthcare needs.

o Be informed about all important decisions that affects the residents and to have a say.

o Be afforded privacy for each resident and his/her belongings.

o Have the opportunity to think independently and make his/her own choices.

o Complain about anything that is felt to be unfair or unjust and to have that complaint

listened and responded to.

Develop and nurture lasting friendships and contacts within and outside the home

b. How we approach anti-discriminatory practice and children’s rights

At Abbey House we do not discriminate against young people at the home and we take young

people of different genders, culture, disabilities, age, religion and sexual orientation. We are

registered at the home for emotional and behavioural problems so each young person must

show signs in these areas to be able to be placed at Abbey House. We teach young people to live

together which help young people to understand that people have different identities from each

other’s and we also resource support from outside agencies to help to educate our young people

about living different lives. We try to have a mixed diverse staffing team from different race,

disabilities, cultures, age and sexual orientations, again this is to help to support and guild

young people to hopefully be less judgemental going into adult life.

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Also at times all young people do have their own views but if these views are discriminative or

offences then this is to be challenged by the staff and we may do these through our rewards and

sanctions but what we would like to try is reparations and to help to re-educate the young

person. The young person may never be able to change their own views as this may be their

own culture, religions view or family identity, but we wish to least educate the young people not

to display anti discriminatory to others.

As a home we also celebrate theme days to help the young people to enjoy other people

equality’s in life as we believe educating the residents in the difference’s around the world and

encouraging participation they will be less likely to discriminate against others they encounter.

3. Education

The home management, allocated education co-ordinator and staff believe that the children and

young people in its care should have access to educational opportunities that are available to their

peers and should, therefore, not be disadvantaged either academically or socially. We are aware

that many of the children and young people received into our homes have been exposed to

educational experiences that have left them with low self-esteem and extended periods of time

without appropriate provision. Every effort is made to ensure that referring authorities actively

work within the guidance of the Education of Young People in Public Care in liaising with the

prospective ‘educating’ authority prior to any placement. Education provision for Looked after

Children is a priority. The Local Authorities and the Home have an agreed protocol to ensure an

effective working relationship.

The education co-ordinator will actively work with Local Authorities Placements Teams in securing

the appropriate educational provision in the community, taking full account of any special

educational needs, whether or not these are defined in a formal Statement of SEN (EHCP). This will

include the provision of Personal Education Plans and information from previous placements.

Following an initial assessment on arrival, an interim educational program for each child / young

person will be available in the home to build self-esteem and a pattern of learning to aid

successful re-integration into local educational provision. The education co-ordinator will

maintain an up to date record of all local schools, colleges and education providers including

specialist services for children with special educational needs to ensure that the most appropriate

placement can be identified and accessed within an acceptable time period.

Abbey House is not dually registered as a school, all children and young people will be expected to

attend school, college or another suitable educational provision / apprenticeship. Placement in

schools will be arranged via the education co-ordinator in full consultation with the social worker,

home manager and other relevant professionals including family where appropriate. There is an

expectation that all children and young people will receive their full entitlement of 25 hours per

week education and if this is not in place, a plan will be agreed with the education provider to

support a regular increase in hours. Regular contact is maintained with all education providers to

reduce the possibility of breakdown and to provide the support and encouragement usually given

within a family setting. When young people are only at the home on a short term placement their

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current school will be expected to provide regular work and funding for a regular tutor will be

sought to ensure that the young person does not miss out on education during their stay.

As a young person approaches the end of Year 11, consideration is given to further education,

training or employment by liaising with the local Connexions / Catch 22 Service and other related

services, where necessary. An independence programme is also on offer within the home setting

and can be incorporated into key worker sessions to provide a focus on issues facing young

people who may be leaving care, enabling them to gain information and knowledge on the support

system or resources available at post-16. The home management has confidence that the

collaborative approach to education and the support offered within the home and extended to

schools, colleges and units, enhances the opportunities available to the children and young people

in their care thus assisting them in adopting a positive, confident attitude to the responsibilities

and demands of adulthood.

The home supports and promotes young people’s right to private study. Children & young people

are provided with the opportunity to complete private study and research opportunities, in the

dining and the education room at evening and weekends.

Children and young people have access to a range of educational resources to support their

learning experience and have opportunities beyond the school day to engage in activities which

promote learning.

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4. Enjoyment and achievement

Recreational facilities are made available to all children and young people in our homes as is appropriate to

their individual needs.

Home Managers and care staff will encourage the children and young people to experience and try a variety

of hobbies. This may be through joining in school activities, youth clubs or sport centres.

Children and young people take part in age appropriate peer activities as agreed with the home’s staff in a

way similar to how a reasonable parent might reach agreement with their children; taking into account the

framework of the placement plan decision making and any risk assessment of the risk to the child.

Interest shown in other past-times will be recognised, engagement with local charity events and

organisation’s which enable the children and young people to make positive contributions to the wider

community will be encouraged.

All children and young people will be given the opportunity to take part in an annual holiday organised by

the home. This will normally be within Britain and will be arranged as appropriate to the children’s needs.

5. Health

When young people come to live at Abbey House, we request that they have a medical check-up.

Young

people are encouraged to attend and are registered with a local GP and dentist who will deal with

both routine and emergency treatments. Staff will ensure they work in partnership with parents

and others highlighting the importance of health and well-being.

Each young person will be supported to receive a:

• 6-monthly dental check

• Annual eye test

• Annual statutory medical assessment

Consultation with a doctor remains confidential. When appropriate, young people will be

accompanied when

paying a visit to the doctor, dentist or other healthcare appointment. We will actively promote

good healthcare. We will support young people to remain healthy through the provision of

information and guidance on health issues, including diet and sexual health. Towards this end,

smoking is not permitted within Abbey house however we are aware of the health implications this

can have on young people. The home uses NHS smoking cessation as guide to support young

people, alongside their GP.

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We will monitor and record details related to the overall health and wellbeing of each young

person:-

Health history (past illnesses, operations, vaccinations, immunisations, allergies,

developmental milestones, prescribed medication, current treatments)

Diet including cooking and menu planning

Exercise and keeping fit

Dental care

Optical care

• Sexual health

• Side effects of any medication

We have a written policy that clearly states our responsibilities and the procedures for dispensing

and storing medication. We encourage that, wherever possible, a young person takes as much

responsibility as they are able to, to manage their medication and general health needs.

The home will promote the good health and well-being of all young people throughout their stay

and will ensure that each person’s physical, emotional and health needs are met at all times.

Young people will be provided with guidance, advice and support on health and personal care

issues.

All children at Abbey House can access direct specialist therapeutic and counselling services from

Northamptonshire Health CAMHS service. All care staff at Abbey House shares a common

responsibility to promote the health and welfare of all accommodated children.

6. Positive relationships

We will work closely with Social Workers in order to maximize the opportunities to be gained by the child or

young person in our care. It is expected that Social Workers maintain regular contact with young people via

visits and telephone calls.

Our staff will work towards helping young people to liaise with their Social worker and will encourage them

to attend all meetings involving decisions about their future.

There is no restriction on visits or telephone contact between young people and Social Workers. Copies of

all reports, including significant incident reports and placement reports, will be sent to the appropriate

Social Worker, in order to maintain a positive working relationship.

The parents of young people, other family members, legal guardians and significant others will be

encouraged to participate in all aspects of the general welfare of the young person (where appropriate). The

degree of involvement will obviously vary from individual to individual and there will be varying degrees of

difficulty in each case, for example; the child or young person may refuse to make contact with their

parent(s) Alternatively, parents may refuse to have contact with the child or young person.

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It is the homes policy to actively facilitate these contacts. In appropriate cases, parents or significant others

are encouraged to attend reviews and all relevant parties are informed of any decisions or developments,

which may occur.

The home provides young people with access to a private telephone line, email and post at reasonable

times and following appropriate risk assessment.

Parents and significant others are always welcome to visit. However, it is advisable to notify staff of

intended visits, thus allowing for appropriate planning within the home.

We will meet the cost of the young person’s travel to and from parents and carers in order to work towards

the maintenance of all appropriate contacts with family and friends. It is our policy to seek social Worker

guidance in respect of arrangements that are specific to the individual child or young person and whenever

possible these links with family and friends in the home area are always encouraged. Visits home will be

assessed as to whether they should be supervised or not and if an overnight stay is a possibility.

7. Protection of children

a. How to access child protection policy and behavioural policy for Abbey House.

The home works in partnership with the local authority and police in relation to Child

Protection and Safeguarding Procedures. The procedures are written and used jointly with

the local authority and the organisation, which ensure that they are accessible and familiar to

all the care staff team.

The home has extensive and robust safeguarding policies to manage and protect

children/young people, staff and visitors.

The home has a referral and admissions policy that supports all children and young people

who move into a residential home to be admitted in a planned and sensitive manner.

If you require any further information regarding safeguarding please email me at

[email protected]

b. Our approach to behavioural support at Abbey House.

At Abbey House every child or young person’s Social Worker will be expected to attend a planning

meeting within 72 hours (including emergency placements) of the child’s admission in order to

ascertain that this is the correct placement for the child/young person and for the children/young

people currently in placement. The meeting will also present the opportunity to discuss the Care

and Behaviour Management plan.

The Home will strive to establish and maintain acceptable levels of behaviour by everyone at all

times. Where behaviour falls below the standards expected, this will be discussed with the young

person(s) concerned and educative action implemented.

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The Home follows a therapeutic approach to behaviour management and will apply firm, fair and

consistent principles in the application of the home policy.

All Sanctions and Reparations will comply and documented within the guidance and principles set

out in legislation.

Staff will set and maintain safe, consistent and understandable boundaries for young people in

relation to acceptable behaviour. Unacceptable behaviour will be responded to with clear, fair,

constructive and acceptable disciplinary measures approved by the Registered Manager.

Staff will exercise physical intervention of a young person only when other less intrusive methods

have been attempted or considered, and only in extreme situations. Staff will be properly trained

in how to exercise, physically restrain safely and without inflicting pain or discomfort. The method

of restraint used in the Home is fully compliant with the requirements of the Children Regulation

2015.

All occasions in which a young person is restrained, physically, will be recorded in accordance with

the policy. It may only be used when a young person’s behaviour poses a threat of imminent,

serious physical harm to self and/or others, or serious damage to property of any person

(including young person involved) (Children’s Homes Regulations 2015 Regulation 20)

British Institute for Learning and Development (BILD) Approved Physical intervention techniques

“Safe And Sound” will be taught to all residential staff prior to their commencing employment in

the Home during the initial training course, this is a 4 day intensive course delivered by approved

instructors. The instructors continually assess candidates throughout the course with over all pass

or fail judgement.

All staff that have completed the training will undergo refresher training at 12 months intervals or

if they require extra training or support in the restraint techniques. The training course will also be

assessed to monitor staffs competence in content of delivery. The staffs in the homes are trained

in managing young people behaviour to help minimise the use of restraint to young people.

All young people within Homes2Inspire have an individual risk assessment to state the amount of

monitoring and observations each young person’s requires within the home and the community.

The dynamics of the peer group at the time will also be contributing factor, considering potential

risks. The monitoring and observations of the young people will also be dependant of factors such

as age, independence, social skills, risk, offending behaviour and identity.

The home may have to change factors to safeguard young people at the home and follow

instructions from external resources such as court sentences, police bail, multi-disciplinary teams

and Section 20 family agreements.

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Each young person accommodated have the right to privacy so are able to have free time in own

bedrooms and bathrooms, each of these with self-lockable doors which staff are able to access

should an emergency or concern arise.

The home has a lone working risk assessment for staffing in addition to the lone working policy

that staff are aware of prior to working with young people.

Abbey House is registered to home a maximum of 5 young people with a minimum of two

members of staff unless a risk assessment or requirement dictates increased staffing. During the

night at Abbey House a dedicated night support worker is on duty and they are supported by

another support worker sleeping in the home.

Abbey House supports young people with Emotional Behavioural Difficulties (EBD) in addition we

can meet the needs of some young people within Autism Spectrum Disorder (ASD)

A vital element of the admission process is to ensure that both the needs of the young person

referred can be met, whilst considering the likely effects of his/her admission on the existing

group of young people. A visit to the young person’s current placement will be likely allowing us

to identify levels of need.

We recognise that young people with EBD and ASD as edition require residential placements, will

often have associated challenging behaviour. At Abbey house we support young people using

social approaches such as supporting young people through Structure, maintaining Positive

approach and expectations, developing empathy for individuals, creating and maintaining links

between the young person and the wider community.

8. The fire precautions and associated emergency procedures for

Abbey House

Abbey House is regularly inspected by the health and safety manager and meets all the

requirements, which have been outlined for the safety and security of all residents and staff. This

includes the preparation of fire risk assessments and emergency evacuation plans in compliance

with current fire safety legislation.

Fire-fighting equipment has been installed at strategic points and is regularly inspected and

maintained by the house staff and trained fire officer

Smoke alarms and fire-detection equipment have been installed and are tested regularly to

ensure their continued service by in house staff and an appropriate sub-contractor.

The home has an emergency evacuation procedure which is made available to everyone in the

home

Fire drills are carried out regularly and recorded

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Fire precautions

Abbey House has been risk assessed for risks associated with fire, including activities and

equipment. All young people undergo risk assessments during their admission process to ensure

that a suitable risk management plan is developed as required. The entire building is designated

as no smoking for staff, visitors and young people, to both help prevent fire and encourage a

healthy lifestyle.

• The home will be visited and approved by the Fire Service.

• Notices are displayed on the notice board in the home.

• All the main doors are open-able from the inside of the home.

Health and safety is an integral part of daily life within Abbey House. A stand-alone health and

safety policy and procedure document is communicated to all who work at the home, which

reflects corporate guidelines and expectations set by homes2inspire

This helps to ensure that the health and safety of all children, young people, staff, visitors and

members of the public are protected to the highest standards.

All staff receive health and safety awareness training upon induction with the company, which is

refreshed regularly through formal training sessions and regular toolbox talks. Health and safety

issues are reviewed during all formal supervisions, staff meetings, and residents meetings.

Activities both within the home and those that take place off site are risk assessed and all

perceived risks managed and reduced to an acceptable level.

Regular Health and Safety Inspections are completed by the Health and Safety Representative

within the home against specific checklists. A health and safety tour of the home against a pre-

determined checklist is undertaken on a monthly basis and also monthly audits are completed by

the homes2inspire Health and Safety Manager.

Reports of these inspections and audits are distributed to all key stakeholders and any identified

actions for improvement are monitored until resolved. are prepared for the senior management

team.

9. Quality assurance and inspection

Quality Assurance is a designated requirement and a system of quality control has been set up

which encompasses all areas of the children’s home to enhance not only the care, welfare and

individual needs of the young people but also to take forward the professional and supporting

approach towards staff and visitors.

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Quality Assurance Audits are systematically carried out to monitor, assess and evaluate whether

the systems in place are being implemented and are effective. The audits highlight any concerns

or improvements, which are then put into practice to further augment our services and future

progression.

10. Leadership and management

Registered Provider:

Homes 2 Inspire Limited

Head Office Address:

Lumonics House Swift Valley Rugby Warwickshire CV21 1TQ

Placement Enquiries:

07841 966 439

E-mail Address:

[email protected]

Website Address:

www.homes2inspire.co.uk

Registered Home Manager:

AB

Responsible Individual

Angela Muchatuta OBE– Regional Operations Manager

Registered Nurse, Midwife and Health Visitor.

Law Degree – LL.B

Diploma in Management Studies – DMS

Experience Angela has recently joined the company – Angela has a wealth of previous experience in a managerial role in the NHS and independent sector. Angela has experience of managing a mixed portfolio of hospitals, care homes and residential services, including secure services

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V9 08.01.18

Registered Manager

Amy Broomfield- Home Manager

Qualifications Institute of

Line

Management

Level 3,

CWDC

BSC Level 1 &

2,

Sexual Health,

Food Hygiene,

First Aid,

Fire Safety,

Safe and

Sound,

Distribution of

Medication.

Certificate in

Managing

Conflict.

NVQ Level 2 in

Business.

QCF Level 5 in

Management

QCF Level in Leadership

and Management in and

social care,

Safeguarding,

Safer Recruitment

Experience

Amy has been registered with Ofsted as a Home Manager for the last three years and has experience of managing 5 bed children’s homes. Amy has worked with challenging young people for the 10 years. Amy started her career working as a training assistant in a secure training centre. Where after 1 year was promoted to team leader. She continued in this role for 4 years and then moved out to the children homes at Eversley House where she became Deputy Manager. Amy completed this role for 2 years and subsequently developed into the Home Manager from 2014. She has worked with both male and female young people with many different behavioural and emotional needs, also worked with different learning disabilities.

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V9 08.01.18

Name Post held Qualifications & Residential Childcare

Experience: Years:

AB Registered

Home

Manager

Institute of Line Management Level 3, CWDC BSC

Level 1 & 2, Sexual Health, Food Hygiene, First Aid, Fire Safety,

Safe and Sound, Distribution of Medication.

Certificate in Managing Conflict. NVQ Level 2 in

Business. QCF Level 5 in

Management and QCF Level in Leadership and Management in

and social care, Safeguarding, Safer Recruitment

10

Vacancy Deputy

Manager

Currently under advertisement

MR Senior

Support

Worker

CWDC, First Aid, Food Safety, Distribution of

Medication, Fire Safety, QCF Level 3

Children & Young People’s Workforce, BSC Level 1,

Physical control in Care (SAS)

7

EG Senior

Support

Worker

CWDC, First Aid, Food Safety, Distribution of

Medication, Fire Safety, Physical control in Care,

BSC Level 1, QCF Level 3 Children & Young

People’s Workforce

7

NJ Senior

Support

Worker

First Aid, Food Hygiene, Fire Safety, BSC level 1,

Physical control in Care CWDC, QCF Level 3, level 2 in

team leading, level 2 in counselling, level 2 in diet and

nutrition.

10

GI Senior

Support

Worker

CWDC, First Aid, Food Safety, Distribution of

Medication, Fire Safety, working towards QCF

Level 3 Children &

Young People’s Workforce, BSC Level 1, Physical

control in Care (SAS) Completing QCF level 5

7

Vacancy Support

Worker

Currently under advertisement

SWW Support

Worker

Self harm, Manual handling, fire safety, Safe and

Sound, Key working and building positive

relationships, Safe guarding introduction to,

FGM,CSE, BSC level 2,Child development,

medication administration.

1

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V9 08.01.18

AL Support

Worker

Manual handling, Advanced safe guarding, Child

development, Self harm, Key working and building positive

relationships, Introduction to safe guarding, CSE, , Safe and

Sound, Medication.

0

MK Support Worker Manual handling, Advanced safe guarding, Child

development, Self harm, Key working and

building positive relationships, Introduction to

safe guarding, CSE, , Safe and Sound,

Medication.

0

JJ Support Worker Advanced safe guarding level 2, Child development, level 2

health and safety in the workplace, Safe and sound, FGM,key

working and building positive relationships, fire safety in the

workplace, Manual handling, CSE, Medication

administrations. Working towards QCF Level 3

1

PH Support Worker Safe and Sound, First aid , BSC Level 2, Level 2 in

Counselling and will also work towards Level 3 in Children

and Young People. Understanding Autism level 2, CSE.

Advanced safe guarding refresher.

Awaiting certificate of QCF Level 3

1

AT Administrator CP Awareness Level 1, Equality & Diversity, Safer

Food Handling level 2, level 3 QCF, BSC Level 1,

BSC level 2. Level 2 Mental Health.

8

MC Education

Engagement Co-

ordinator

Bachelor of Education Honours Degree, Second Class Upper

Division 2:1

24

KS Education

Quality

Performance

Manager

NVQ3 Teaching Assistant, Diploma in Dyslexia Awareness,

Level 2 Health & Safety in the Workplace, Certificate in

Restorative Justice, ILM 3 Leadership and Management.

Presently completing Level 5 Diploma in Leadership for

Health and Social Care and Children and Young People’s

Services (QCF).

11

Mandatory Qualifications

New staff members are supported by their line manager to undertake an induction, which

comprises of an ITC (intensive training course), supervisions (twice a month), in house training and

shadow shifts, with the probationary period being completed within 6 months.

All current staff members have completed or are working towards a minimum of a Level 3

qualification. (This was previously the QCF Level 3 in Children & Young People’s Workforce has

been replaced by the QCF Level 3 Diploma in Residential Childcare from April 2015.

As of 1st April 2014, all Home Managers must complete there QCF/Diploma 5 Leadership for

Health and Social Care; Children and Young People Services prior to applying for registration for

the proposition.

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Continuous Development

The continuous development of their staff members and will ensure they have the opportunity to

attend the required training and complete the qualifications relevant to their current or future

roles.

Training will be provided on a regular basis to ensure all staff members are kept up to date with

professional, legal and practice developments and complete any refresher training relevant to their

roles.

Professional Supervision of staff

Supervision is provided to all staff at Abbey House in accordance with the Childrens Homes

Regulations 2015 and the Quality Standards. Each member of staff receives supervision on a

regular basis from a senior member of staff; frequency is needs led and/or upon request. A

supervision agreement is discussed by both the supervisor and the supervisee.

The objective of the supervisions is to ensure that staff have support to perform in their role to the

standards set by Homes 2 Inspire and to , at all times provide the highest levels of care to the

young people accommodated within home. Reflective practice is encouraged to ensure the team

learn from their and other experiences. Records, including the detail and date of the supervision

are kept within individual staff supervision files within the home.

11. Care planning and admissions

Prior to entering the home the manager conducts a referral assessment to enable group living environments to be assessed beforehand the young person entering the home. This is also completed during emergency referral. The home has a referral and admissions policy that supports all children and young people who move into a residential home to be admitted in a planned and sensitive manner. The home will ensure that arrangements are planned and executed in order to make the arrival and admission of a young person as pleasant as possible. The home will aim, where possible to follow a model of admission in line with the schedules set out in The Care Planning Placement and Case Review (England) regulations 2010 amended 2013. The home normally has planned admissions where the child or young person has a say in their placement and future plans for their care and welfare. Emergency placements will only be considered if:

We have the relevant details of the child’s behavioural patterns and contact arrangements received in advance

On receipt and completing a referral assessment, we feel that the child or young person will not disrupt the progress of the children/young people already in placement. This will also combine a group living assessment

We can meet the needs of the child as stated in this Statement of Purpose and Function.

The Social Worker or a person known to the child or young person accompanies them to the home and where possible ensures that they have sufficient clothing and belongings