Season¢â‚¬â„¢s Greetings ......

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  • News From Refugee Futures Page 7

    Asset Management News A call for action from Barrington Page 8

    Housing Registration Surgeries 2019 Page 5

    Season’s Greetings from Tuntum Housing

  • Keep up to date with Tuntum news and announcements - follow us on Facebook at facebook.com/TuntumHA2

    A: Have you heard of homeswapper? Homeswapper is the UK’s leading mutual exchange service for Council and Housing Association Tenants, with over 500,000 tenants registered and looking to swap homes for many reasons, such as needing more or less space, relocating due to work, or to be closer to family. Homeswapper is a great option for social housing tenants.

    To register log on to www.homeswapper.co.uk. Once registered the system will generate a list of properties that meet the criteria you are looking for. It gives you more control and means you can choose a home in an area you want to live.

    Other options available: Quite often-social housing tenants post properties for a swap on facebook. Also, speaking with family and friends who may know of somebody in a similar situation to you. You can also contact your Local Authority and see if you can re-register with them.

    Q: My circumstances have changed; my children have grown up and no longer live in the family home. How  can I get a smaller property?

    Ask Debbie...

    Join today at www.homeswapper.co.uk

    The UK’s largest community for mutual exchange

    14,000 new members

    each month

    95% of tenants use HomeSwapper

    for free

    43,000 multiswaps created

    Over 540 partner landlords

    200,000 live adverts

    HomeSwapper allows you to: • See how close a match your home is with a % match • View who’s liked your home • Avoid timewasters with helpful profile badges • Message with real-time chat • See if another swapper is online.

    http://www.homeswapper.co.uk

  • 3

    Rent payments madeEASY

    choose your way to pay...

    On a date that suits you

    Call or speak to your housing association

    Over the phone, online or by text

    0844 557 8321 allpayments.net

    allpayments.net/textpay

    Through the allpay Payment App

    allpay.net/allpay-payment-app

    With cash over the counter

    At any PayPoint or Post Office

    using your Payment Reference Card

    More New Homes on the Horizon We thought you’d like to know about our new developments which will provide another 92 new homes for our communities.

    The new schemes are:

    Cox’s Lane, Mansfield Woodhouse will have a total of 31 new homes: 18 affordable rent, 9 shared-ownership, and 4 rent to buy. The forecast handover dates are currently to be completed and finished between January - March 2020.

    Beauvale Drive, Cotmanhay will have 23 new homes at affordable rent. Completion date not yet available.

    West Terrace, Ilkeston will have 10 new homes at affordable rent to be completed by June 2020.

    Off Woodborough Road/Lupin Close, Nottingham. We have submitted a planning application for 28 new homes at affordable rent just. We are still waiting for results of the planning permission to be released.

    Look out for more updates on when these are going to be completed and images on our next issue of engage.

  • Keep up to date with Tuntum news and announcements - follow us on Facebook at facebook.com/TuntumHA4

    TUNTUM ENGAGE | WINTER 2019

    End your tenancy the right way! We have noticed an increase in the number of properties that are returned to us in a poor condition. Unfortunately, when this happens we have to spend additional money on cleaning and clearing the property. We want to remind all tenants of their responsibilities and steps that you need to follow when ending your tenancy.

    At the beginning of your tenancy with us, you agreed to the following terms and conditions:

    • To give us at least four weeks’ notice in writing (expiring at Midnight on a Sunday) when you want to end the Agreement.

    • To remove all furniture, personal possessions and rubbish and leave your home and our fixtures and fittings in a clean and lettable condition.

    If you do not clear the premises completely, or if we clear it because you fail to do so, you will be responsible for paying the costs of removing and if necessary, disposing of your belongings.

    Below is some advice on how you can avoid charges at the end of your tenancy:

    1. Give the association four weeks’ notice to end your tenancy in writing to end your tenancy. Ensure that this notice begins on a Monday and ends on a Sunday.

    2. Report any outstanding repairs that are required to the property before the tenancy ends.

    3. Arrange for all unwanted bulky items to be removed from the property before the tenancy ends.

    4. Take any unwanted clothing to charity shops before the tenancy ends.

    5. Do a final cut/weed in the garden before you leave.

    6. Ensure that you place the correct items in your wheelie bins to avoid contamination.

    7. Ensure that all carpets and flooring are removed.

    8. Check that all personal belongings have been removed on the date that your tenancy ends.

    9. Do a one off clean prior to handing in your keys.

    10. Ensure that you return the keys by 12 noon on the Monday following your end of tenancy date.

    Your local council may be able to assist with collecting unwanted items. Some local authorities offer this service free of charge. They can be contacted using the following numbers:

    Nottingham City Bulky Waste – 0115 9152000

    Hinckley & Bosworth – 01455238141

    Rushcliffe – 0115 9819911

    Charnwood – 01509634563

    Erewash – 0115 9072244

    Derby – 03332006981

    Leicester – 0116 4541002

    Mansfield – 01623463463

    Ashfield – 08001838484

    The British Red Cross can also assist with the collection of specialist equipment. They can be contacted directly on 0845 127 2911.

    If you require further advice about the process that you should follow when ending your tenancy then please contact the housing team on 01159166066 or via email at housing@tuntum.co.uk.

  • 5

    TUNTUM ENGAGE | WINTER 2019

    Pay rent first! As Christmas nears your expenditure will rise as you will want to purchase gifts and food for friends and relatives to celebrate the festive season.

    It is important that you ensure that your rent is paid first!

    Don’t risk losing your home…

    If you are struggling with payments or debt then please contact us on 01159166066. Our trained staff will be able to offer some advice and support.

    The Government has announced that social housing rents will rise by the consumer price index plus 1% from 2020-2025. The 4 year rent cut programme has now ended.

    What does that mean for Tuntum tenants? This means a rent increase of 2.7% from the 6th April 2020 (Shared ownership tenants is based on a different calculation).

    2020 Rent increase advanced notice

    Housing Options Registration Surgery This is a drop in surgery and there will be no Interpretation services available, please arrange for a family member or friend to come along to support you. Please bring along proof of your current

    address, signature and photographic identification if you wish to register with Nottingham HomeLink

    Please be patient if you have to wait when you arrive, as we see everyone in turn. We look forward to seeing you.

    2.7%

    February 2020 Strelley Road Library, 14 Strelley Road, Nottingham NG8 3BJ 9:30am - 12:30pm Tue 25th Feb March 2020 (Aimed at 55+ on PIP/DLA or 60+) Winwood Court, Winchester Street,Sherwood, Nottingham NG5 4DX 10:00am - 3:00pm Wed 11th Mar

    March 2020 St Anns Valley Centre, 2 Livingstone Road Off The Wells Road, Nottingham NG3 3GG

    10:00am - 3:00pm Wed 25th Mar

    April 2020 Strelley Road Library, 14 Strelley Road Nottingham NG8 3BJ 9:30am - 12:30pm Tue 28th Apr

    May 2020 St Anns Valley Centre, 2 Livingstone Road Off The Wells Road, Nottingham NG3 3GG

    10:00am - 3:00pm Wed 20th May

    June 2020 (Aimed at 55+ on PIP/DLA or 60+) Strelley Court, Strelley Road Strelley Nottingham NG8 6LL 10:00am - 3:00pm Wed 10th Jun

    June 2020 Strelley Road Library, 14 Strelley Road Nottingham NG8 3BJ 9:30am - 12:30pm Tue 23rd Jun

    July 2020 St Anns Valley Centre, 2 Livingstone Road Off The Wells Road, Nottingham NG3 3GG

    10:00am - 3:00pm Wed 29th Jul

    AUGUST 2020 NO SURGERY SCHOOL BREAK September 2020 (Aimed at 55+ on PIP/DLA or 60+)

    Simone Gardens, Southchurch Drive Clifton Nottingham NG11 8BG 10:00am - 3:00pm Wed 9th Sep

    September 2020 St Anns Valley Centre, 2 Livingstone Road Off The Wells Road, Nottingham NG3 3GG

    10:00am - 3:00pm Wed 23rd Sep

    October 2020 Strelley Road Library, 14 Strelley Road Nottingham NG8 3BJ 9:30am - 12:30pm Tue 27th Oct

    November 2020 St Anns Valley Centre, 2 Livingstone Road Off The Wells Road, Nottingham NG3 3GG

    10:00am - 3:00pm Wed 18th Nov

    December 2020 (Aimed at 55+ on PIP/DLA or 60+) Naomi Court, Naomi Crescent, Hucknall Lane, Bulwell Nottingham NG6 8EG 10:00am - 3:00pm Wed 2nd Dec

    December 2020 Strelley Road Library, 14 Strelley Road Nottingham NG8 3BJ 9:30am - 12:30pm Tue 8th Dec

  • Keep up to date with Tuntum news and announcements - follow us on Facebook at facebook.com/TuntumHA6

    Good Neighbours? Let’s Be Reasonable All Tuntum