Programmed Property Services Brochure

A complete package to suit your individual needs.

Programmed provides the people, maintenance, tools and expertise to help your business grow.

One of the most respected organisations in Australia, Programmed has built its reputation on providing quality solutions to workplaces across all industry sectors.

The importance of maintenance.To ensure your business and brand is optimised, it's critical that your property is carefully maintained and presents the best possible image. To achieve this without distracting management from their most important goal – continuing to grow the business – requires the company to engage a specialist in an array of property maintenance services.

That's where we can help.

Programmed provides integrated maintenance solutions to business around Australia and New Zealand. With a workforce of over 1,500 skilled staff, tradespeople and apprentices, we offer maintenance services that cater to different customer requirements in a wide variety of industry sectors.

The key to our ability to take care of your property lies in the diverse range of services we can provide. With expertise in painting, landscaping, turf management, interior fit-out and corporate image signage, Programmed provides a single point of contact for all your maintenance needs.

Front cover imagesTop: Body Corporate, BrightonBottom Right: Newmarket Train Station

The MCG, Melbourne, customer since 1973

For over 60 years, companies across Australia and New Zealand have trusted us to develop and deliver effective branding, painting, grounds and maintenance solutions. It’s this deep understanding of the industry that allows us to develop a customised programme, to meet your individual needs. Any work we undertake is at a time that’s convenient for you. All employees have trade qualifications, appropriate clearances and are respectful of your property, while following strict OHS and environmental policies. Plus, our programmes make costs predictable over a period of years according to your preferred payment approach. Simply put, we work on your terms. It’s all part of the package.

The work is always of a high standard and the team is always professional and courteous in their dealings with us and our residents. Trish LowManagerAccommodation Services Australian National University

KIA Motors, Parramatta Corporate Imaging

Whether you’re interested in a single identification sign or a complete visual strategy, our Corporate Imaging team can develop a range of signage solutions to enhance the interior and exterior of your premises.

From signage strategy and brand design, to rebranding corporate identities and refurbishing renowned retailers, our specialist team will ensure your site looks nothing short of exceptional. It’s what we do best.

Branding is more than just your logo.

Bridgestone Australia, Frankston, customer since 1984 Corporate Imaging

Hertz Corporate Imaging

Strengthen your brand with exceptional signage.

Our corporate imaging services include:Image and presentation are key – and together, these elements define your customers’ experience.

• Buildingidentificationanddirectional signage

• Sitespecificre-imageartwork

• Web-basedimagemanagement

• Managementofregulatoryapprovals

• Nationalinstallationandserviceteams

• Web-basedprojectmanagement

• Ongoingsignmaintenanceschedules

• Completeprojectmanagementfor all types of corporate imaging programmes

• Developmentofcorporateidentification manuals and specifications

• Way-findingsignagestrategyandimplementation

• State-of-the-artLEDandsolarpowered signage solutions

• Managemanufacturingprocessand coordinate installation

AON, Parramatta Corporate Imaging

The key reason why we chose Programmed to be entrusted with the look and feel of our branches was due totheirabilitytocarryoutthisprojecton a national basis with consistency and an emphasis on quality. Blane Coulcher GroupManager–BusinessImprovementCoatesHire

Gardens come in all different shapes and sizes, so our grounds services are scaled to match. From simple mowing and garden maintenance to large scale grounds management, landscaping and design consulting, we are passionate about horticulture and have the expertise to tackle jobs of any size. Our landscaping and arboricultural experts can help you to design beautiful garden areas that will require a minimum of maintenance and choose the correct trees to avoid costly root damage.

Whenitcomestomaintainingyourgrounds,thegroundsteamcannotonlydelivera high quality of service, but are qualified to properly test and evaluate your soil as well as maintain the highest quality sporting turf.

Weliketodoourgroundwork.

Monash University, Clayton Grounds and Landscaping

It's excellent that the Programmed ground staff show initiative and want to improve the grounds appearance at the University.

Mark CoreaGroundsCuratorMonash University

Here are some of our grounds services:Make an impression with gorgeous grounds. Our friendly staff will ensure that your premises not only feature stunning gardens and grounds, but stay in superb condition – regardless of the size of your space, or the season.. Whenitcomestogettingyourgrounds in great shape, leave it to our highly skilled horticultural team.

• Landscapemasterplanning,design, construction and projectmanagement.

• Sportsovalpreparationandmaintenance.

• Waterconservationandmanagement strategies.

• Weedandpestcontrol,includingtreating flowers and shrubs from pests and fungus, plus removing noxious plants and weeds.

• Arboriculturalservicesincluding audits and maintenance.

• Designandinstallationofefficientirrigation systems.

• Developmentandimplementationof grounds management plans.

• Fineturfandsportsturfmanagement.

• Gardensandgroundsmaintenanceincluding brush cutting, fertilizer application, mechanical edging, mowing, planting, pruning, waste removal and more.

Domaine Chandon, Yarra Valley Painting and Grounds

Cracked, peeling or faded paintwork is one of the first things customers notice about a poorly maintained building. That's why it's important to have the right people who possess the skills and equipment to provide a tailored painting solution and ongoing maintenance.

ClientssuchastheMelbourneCricketClubhaveengagedustomaintainpaintworkattheMCGsincethe1970s.Thislongtermrelationshiphasdeliveredimmaculatesite presentation and the added benefit of master tradespeople who add genuine value to their maintenance programme.

Our teams of qualified painters are trained in safe and environmentally responsible work practices. They always carry spill kits, avoid washing tools on site and dispose of paint safely.

Silvio Tenci BSc(hons) PhDSiteManagerBendigoOperationsParmalatAustraliaLtd.

The outcome was not only to have painting delivered in a safe and professional manner, but holistically to support the changes we are making internally in order to drive cultural change and move to best practice.

Is your business painting the right picture?

Melbourne Town Hall, Melbourne CBD Painting and Refurbishment

Parliament House, Canberra Painting

Here are some of our painting services:

• Highpressurecleaning–withrecycled water options.

• Linemarking.

• Surfacepreparation–suchasabrasive blasting and chemical cleaning.

• Trafficmanagement.

• Urgentjobsrequiringlargecrews.

• Washinganddustingprogrammes.

• Difficult-to-accessprojects–including working at heights, elevated platforms and abseiling.

• Out-of-hoursandschooltermbreak work.

• Interiorandexteriorpainting.

• Graffitiremovalandanti-graffiticoatings application.

• Heavy-dutyprotectiveand flooring coatings.

• Heritageworkandspecialisedfinishes – including gold leafing and wall papering.

Choices ProgrammePay as you go – you decide when, where and how often.

This approach completes most of the workupfront,withthemajorityofpayments made as it is completed. Since more is paid up front, subsequent payments are smaller and in line with thevalueofworkcompleted.Whiletheworks may be capitalised, payments

from Year 2 onwards can be paid from predetermined budgets.This programme may be suitable where there is a need to use the remaining funds in an annual budget, or the works need to be paid for from a ‘sinking fund’ established for the purpose. It may also be an appropriate solution where the owner of an asset is contributing part of the funds up front, or there is a grant available for the work.

Year1 Year2 Year3 Year4 Year5 Year6

Progress of Work and Expenditure


Schedule of Work and Expenditure

Classic ProgrammeAn up front work schedule with periodic payment.

TheClassicProgrammeisidealforsituationswhereamajorredevelopmentorrefurbishmentprojectisneeded.It provides for the bulk of the work to happen immediately, while payment is evenly distributed over the entire life of the programme.

In this way, it ensures the greatest

aesthetic impact on the property can occur as quickly as possible.





Safeguard Programme™

Ongoing preservation programme to keep your asset looking new.

This is a regular programme of selective upkeep to maintain a facility that’s already in good condition. The work is paid for as it is completed, according to a predetermined annual plan. It is ideal for ongoinggroundsmaintenanceprojects.

The Safeguard Programme is often put in place following the completion of another programme to retain the high standard that has been established, or when a new building’s warranty period expires.

Year1 Year2 Year3 Year4


Year1 Year2 Year3 Year4


Multiform ProgrammeA uniform solution for multiple facilities or locations.

The Multiform Programme is designed to meet the needs of businesses with multiple assets in various states of repair. The works programme can be tailored to address specific assets as they

require attention, while payments are evenly distributed over the period of the agreement.





WorkPerformed ScheduledPayments

Four ways to makebudgeting simple.

Every day we send thousands of people out to work on our clients' properties. We need to be confident – as do our clients – that our people are working as safely as possible when on site.

To that end, the vast majority of Programmed representatives are permanent employees. This gives us – and you – the peace of mind that comes from knowing that every worker on your site has been fully inducted into the correct safety procedures for your workplace, as well as our unique 'Zero Harm'

programme.

'Zero Harm' is the goal initiated by Programmed to protect the wellbeing of our workforce. Programmed is committed to ensuring that its employees return home from home in the same state they arrive – FREE FROM INJURY

To achieve the goal of 'Zero Harm', Programmed's activities are governed by the following principles:

Compliance

Ensuring we all commit to and exceed all relevant laws and regulations,

Hazard Reduction

Work safety begins by first identifying, then correcting, potential hazards in an employee's environment. Working closely with our clients, we conduct onsite risk assessments and develop educational programmes for our employees to learn how to reduce the risk of harm.

Safety Leadership

We set ourselves high performance targets at Programmed, and safety is no exception. That's why each year we set ourselves stringent safety targets and measures for continuous improvement.

Safety Partnership

We're proud to partner with employees and clients who value workplace safety as highly as we do. With their continued co-operation and support, Programmed is able to deliver safer working environments each and every year.

There's Zero Harm in promoting safety.

To find out more about Zero Harm, visit programmed.com.au

The Programmed Group can help grow your business.

Through our size, experience and resources, we have the power to help grow businesses of any scale, in any industry.

Imagine what we can do for yours.

Take a look at the services we provide and if you can see a way our business may be able to assist yours, please contact your Programmed representative.

Programmed Property ServicesSpecialising in property, planned maintenance and repairs to suit your property's unique needs. Services include painting, building repairs, groundskeeping, horticultural management, corporate imaging and signage.

Programmed Facility ManagementBuilding and facility management to help maximise your business's efficiency, while minimising disruption to your staff and operations.

Programmed Integrated WorkforceA leading provider of managed labour, labour hire and staffing solutions, offering a customised service to its clients across a range of industries including civil and infrastructure, mining and resources, industrial, manufacturing, transport and commercial.

Programmed Total Marine ServicesA leading provider of marine manning, catering, vessel management, project management and logistics services for the offshore oil and gas industry, throughout Australia, New Zealand and Asia.

Programmed Construction and MaintenanceA responsive, professional and safety-first provider of engineering, construction and maintenance services to the resources and energy sectors.

KLM Electrical and CommunicationsAustralia's premier electrical and communications provider, KLM delivers cost-effective, fully integrated solutions to the construction, defence, government, financial, commercial and infrastructure markets.

Telephone: 1800 620 911 [email protected]

programmed.com.au

MELBOURNEMorwell

SheppartonBendigo

Ballarat

Mildura

Geelong

Albury Wodonga

ADELAIDEBarossa Valley

SYDNEYCanberra

Wollongong

Orange

Tamworth

WyomingNewcastlePort Macquarie

Lismore

BRISBANE

Cairns

Townsville

Mackay

Rockhampton

Sunshine Coast

Toowoomba

Gold Coast

BunburyPERTH

DARWIN

HOBARTLauncestonDevonport

Whangarei

AUCKLAND Mt MaunganuiHamilton Rotorua

GisborneNapier

New Plymouth

Palmerston North

NelsonBlenheim

Christchurch

InvercargillDunedin

North Shore

Wellington

PROGRAMMED PROPERTYSERVICES LOCATIONS

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Programmed Property Services Brochure

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