Customer-Driven Marketing Sports & Entertainment Marketing Mrs. Wilson.
Product Development Sports and Entertainment Marketing.
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Transcript of Product Development Sports and Entertainment Marketing.
Product DevelopmentProduct DevelopmentSports and Entertainment MarketingSports and Entertainment Marketing
Think About It!Think About It!• Think of two sports and two
entertainment products• Are they new or old?
Types of New ProductsTypes of New Products
• New-to-the-World Products New-to-the-World Products – Brand new innovations (the first of anything)Brand new innovations (the first of anything)
• New Product Category EntriesNew Product Category Entries– Nike adding sports equipment to there existing Nike adding sports equipment to there existing
apparel and shoe marketapparel and shoe market• Product Line ExtensionsProduct Line Extensions
– Adding an additional flavor of Gatorade Adding an additional flavor of Gatorade – Newest Twilight MovieNewest Twilight Movie
• Product ImprovementsProduct Improvements– NEW and IMPROVED!!NEW and IMPROVED!!
ACTIVITY!!ACTIVITY!!
Come up with an example of each Come up with an example of each • New-to-the-World ProductsNew-to-the-World Products• New Product Category EntriesNew Product Category Entries• Product Line ExtensionsProduct Line Extensions• Product ImprovementsProduct Improvements
Product Life CycleProduct Life Cycle
Four Stages of the Product Life CycleFour Stages of the Product Life Cycle
Stages of Product Life CycleStages of Product Life Cycle
• Stage 1:Stage 1: IntroductionIntroduction (new to the (new to the marketmarket))Companies Companies
• promote consumer awarenesspromote consumer awareness• get customers to try the productget customers to try the product• educate consumers about the producteducate consumers about the product
• Stage 2: GrowthStage 2: GrowthCompetitors are entering the marketplaceCompetitors are entering the marketplaceThe product must be improved to stay The product must be improved to stay
competitivecompetitiveSold in more locationsSold in more locations
Stages of Product Life CycleStages of Product Life Cycle
• Stage 3: Maturity StageStage 3: Maturity StageProduct has reached its peakProduct has reached its peakSales slow downSales slow downRepeat customers may stop buying and Repeat customers may stop buying and
it may be hard to attract new it may be hard to attract new customerscustomers
Stages of Product Life CycleStages of Product Life Cycle
• Stage 4: DeclineStage 4: DeclineSales and profit continue to dropSales and profit continue to dropThere is no longer a demand for the There is no longer a demand for the
productproductProduct may be dropped by the Product may be dropped by the
companycompanyGood Example: cassette tapesGood Example: cassette tapes
Think about it!Think about it!
Think of a product that is Think of a product that is currently in each of the stages currently in each of the stages of the product life cycle.of the product life cycle.
IntroductionIntroductionGrowthGrowth
Maturity Maturity DeclineDecline
• Develop new uses for the productsDevelop new uses for the products• Develop new product features and line Develop new product features and line
extensionsextensions• Increase the existing market (target market)Increase the existing market (target market)• Change Marketing Mix (5P’s)Change Marketing Mix (5P’s)• Link products to a trendLink products to a trend
What can be done to extend the What can be done to extend the Product Life CycleProduct Life Cycle
Activity• In groups of 4, each group is to create a new
product which can be a variation of an existing product with a point of difference.
• Then each group is to come up with a plan of how to market this product in each stage of the product life cycle.
• Think about - Is the product itself reasonable? Is the plan appropriate? Does the plan
properly manage each stage of the life cycle?
Market ResearchMarket Research
The process of systematically The process of systematically collecting, recording, analyzing, collecting, recording, analyzing, and presenting data related to and presenting data related to marketing goods and servicesmarketing goods and services
But before any of this can happen …But before any of this can happen …companies must conduct …companies must conduct …
Why is Market Research Why is Market Research important?important?
Global MarketGlobal Market – other countries are different from the – other countries are different from the US and companies need to learn and understand US and companies need to learn and understand their needs and wants before they enter that markettheir needs and wants before they enter that market
Competition Competition – companies need an “edge” to compete – companies need an “edge” to compete in the marketplace, so the need to research what in the marketplace, so the need to research what their competitors are doingtheir competitors are doing
Changing MarketChanging Market – customer needs change daily, it is – customer needs change daily, it is important to understand them before a company important to understand them before a company enters the marketplaceenters the marketplace
5 steps in Market Research5 steps in Market Research
1.1. Identify the problemIdentify the problem2.2. Conduct secondary research Conduct secondary research 3.3. Select and design primary researchSelect and design primary research4.4. Collect dataCollect data5.5. Report and analyze dataReport and analyze data
Identify the ProblemIdentify the Problem
Ask questions that research could Ask questions that research could answeranswer
Example: A golf ball manufacturer might ask Example: A golf ball manufacturer might ask ““What can we do to improve the image of our golf What can we do to improve the image of our golf
ball and stand out from the rest of the market?”ball and stand out from the rest of the market?”
Objective:Objective: To determine how golfers select To determine how golfers select their golf ballstheir golf balls
Conduct Secondary ResearchConduct Secondary Research
Secondary research:Secondary research: published data that published data that have been collected for some other have been collected for some other purposepurpose
Data that a company Data that a company DOES NOTDOES NOT compile themselvescompile themselves
Examples: Government records (census: demographics, etc), sales figures, trade organizations
Design Primary ResearchDesign Primary Research
Primary Research:Primary Research: Original research Original research conducted for a specific conducted for a specific marketing situationmarketing situation
Secondary research is done first Secondary research is done first because it may answer all the because it may answer all the questions and primary research questions and primary research may not be neededmay not be needed
Collect DataCollect DataData:Data: records or facts and figures that records or facts and figures that
are organized and analyzed in some are organized and analyzed in some wayway
Ways to collectWays to collectExperiment – try it outExperiment – try it outObservation – watch it happenObservation – watch it happenSurvey – ask about itSurvey – ask about it
Report and AnalyzeReport and Analyze
In order for data to be useful it must In order for data to be useful it must be reported and analyzedbe reported and analyzed
What does the information What does the information collected tell us about the collected tell us about the consumer (or subject)?consumer (or subject)?