OMExpo Madrid 2013 - Anatomía de un email

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner. ANATOMÍA DE UN EMAIL Arianna Galante, Director of Agency Dept. Madrid, 24 de abril de 2013 @contactlab @digitalzia #OMExpo #SalaRealMedia

Transcript of OMExpo Madrid 2013 - Anatomía de un email

Page 1: OMExpo Madrid 2013 - Anatomía de un email

This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

ANATOMÍA DE UN EMAIL Arianna Galante, Director of Agency Dept. Madrid, 24 de abril de 2013 @contactlab @digitalzia #OMExpo #SalaRealMedia

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

QUIÉNES SOMOS

1.000 clientes

Más de 60 millones de emails y 600 campañas enviadas diariamente

15 años de experiencia en el sector de Internet

Más de 120 expertos en el sector del email marketing

5 oficinas en Milán, Paris, Londres, Madrid y Múnich

1 posicionamiento único:

• Tecnología: Herramienta

• Creatividad: Agencia

• Análisis: Business Intelligence

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

UN ACOMPAÑAMIENTO COMPLETO

Acompañamiento completo

informes y análisis

pruebas y envío

estrategia

creatividad

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

NUESTROS SERVICIOS

Estrategia de comunicación y desarrollo de la base de clientes

Sitios, mini sitios, páginas de aterrizaje

Encuestas Concursos Emails Redes sociales

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

ALGUNOS CLIENTES

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

ANATOMÍA DE UN EMAIL

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

LOS PRINCIPALES ELEMENTOS DE UN EMAIL

REMITENTE ASUNTO

CUERPO o Pre-header o Visualización o Jerarquía de la información o Llamadas a la acción o Oportunidades de clic o Gestión de las bajas

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

EL REMITENTE: identificar la empresa y los mensajes

Elemento subestimado Determina buena parte de la tasa de apertura

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

EL ASUNTO: convencer en 30 caracteres

Una promesa para los abridores del email

La mayoría de las mensajerías permiten visualizar entre 45 y 50 caracteres: lo esencial tiene que aparecer en los 30 primeros Encuentra tu estilo de comunicación

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

EL PRE-HEADER: reforzar el asunto del email

Texto editable entre el asunto y el cuerpo Visualización

o Primer texto inmediatamente legible sin necesidad de descargar las imágenes

o Para algunos dispositivos móviles, iPhone, iPad, Gmail y Outook se ve incluso si no hay apertura

Papeles

o Concentrado del email o Subtítulo o Resumen o Llamada a la acción con un enlace

directo

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

EL PRE-HEADER: reforzar el asunto del email

Asunto: illy y Desigual te invitan a las fiestas 60s Pre-header: Ven a las fiestas 60s y disfruta del descuento del 20% en nuestro SHOP

Asunto: The Green Party: en exclusiva en la tienda Gucci online Pre-header: La colección Soho Apple Green en exclusiva en nuestra web

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

El mensaje tal como lo hemos concebido

Lo que algunos contactos verán Lo que hay que evitar

Alternar texto editable e imágenes para garantizar la visibilidad des los mensajes: la comprensión antes que la estética

LA VISUALIZACIÓN: ser leído antes que visto

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

LA JERARQUÍA DE LA INFORMACIÓN: comprender en un vistazo

edreams

Rumbo

Atrapalo

Un internauta decide en unos segundos si abrir y dónde hacer clic, ayúdalo

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

LA JERARQUÍA DE LA INFORMACIÓN: facilitar la lectura

antes después

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

LA JERARQUÍA DE LA INFORMACIÓN: racionalizar las informaciones

Combina los módulos, los códigos y los colores

Añade un resumen

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

LAS LLAMADAS A LA ACCIÓN: subrayar lo que esperamos del lector

antes después

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

LAS OPORTUNIDADES DE CLIC: ir mas allá del mensaje principal

El email es un puente hacia todas las iniciativas de una marca

Multiplica las oportunidades y las probabilidades de clic

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

LA GESTIÓN DE LAS BAJAS: facilitarlas

Un enlace de baja visible y repetido 2 veces

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

LA GESTIÓN DE LAS BAJAS: comprenderlas

Encuesta post baja

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

Y SIEMPRE HACER TESTS…

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

PARA CONCLUIR

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This document is the intellectual property of ContactLab® and was created for demonstration purposes only. It may not be modified, organized or reutilized in any way without the express written permission of the rightful owner.

ContactLab E-mail & E-marketing Evolution

Gracias

Arianna Galante – Director of Agency Dept – [email protected]

www.contactlab.es

Carrera de San Jerónimo 15

28014 Madrid

Tfno 91.1430076

Madrid München Milano Paris London