MDW NY | Chloe Gottleib_The Shift from Designing Websites to Digital Eco-Systems

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THE DIGITAL ECOSYSTEM Chloe Gottlieb, VP, ECD, Interaction Design

description

Chloe Gottleib, EDC for Interactive Design at R/GA, will explain how to think about UX when the digital experience is no longer limited to a website but instead includes social media, apps, and a brand's extensive online presence.

Transcript of MDW NY | Chloe Gottleib_The Shift from Designing Websites to Digital Eco-Systems

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THE DIGITAL ECOSYSTEM

Chloe Gottlieb, VP, ECD, Interaction Design !

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THE DIGITAL AGE

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DIGITAL ≠ MEDIA

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Narrative!

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Interactive!

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Contextual!

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DIGITAL = CONTEXT

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Right Experience.!

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Right Time.!

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Right Place.!

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DIGITAL = EXPERIENCE

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customer!

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brand!

customer!

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brand!

customer!

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signifiers!

brand!

customer!

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behaviors!signifiers!

brand!

customer!

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behaviors!signifiers!

brand!

customer!

interface!

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behaviors!signifiers!

company!

customer!

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behaviors!signifiers!

company!

customer!

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Digital media ecosystem!

PRINT!

WEBSITE!

TUMBLR!

RETAIL!

EXTRAS (EMAIL)!

iPAD!

MOBILE!

YOUTUBE !

YAHOO !HOME!

TWITTER!

GOOGLE!

FBOOK!

PAID SEARCH!

YAHOO!!

BLOGS!

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?

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CONTEXTS

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CONVERSATION!

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INFORMATION!

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AGGREGATION!

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PARTICIPATION!

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LOCATION!

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APPLICATION!

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DIVERSION!

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PLAY !

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CONVERGENCE !

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VISUALIZATION!

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TRANSACTION!

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tailored just for me

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MOBILE

PARTICIPATION CONVERSATION INFORMATION AGGREGATION TRANSACTION APPLICATION VISUALIZATION

TV RETAIL / DOOH

LOCATION CONVERSATION PARTICIPATION APPLICATION INFORMATION

PC / TABLET

DIVERSION INTERRUPTION

LOCATION PARTICIPATION INFORMATION TRANSACTION

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THE ʻNEWʼ CREATIVE TEAM !

Visual Designer !

Copywriter ! Interaction Designer !

Creative Technologist!

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stories! systems!

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customer!

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THANK YOU

Chloe Gottlieb!VP, ECD, Interaction Design!

@chloalo!