Managed Services: No Headaches about Security Costs Hanover, CeBIT 2005.

Managed Services:No Headaches about Security Costs

Hanover, CeBIT 2005

© Siemens CeBIT 2005 2

Isn’t that your question? How can I concentrate on my core business and winning new customers without thinking of background infrastructure??

Isn’t there a partner who takes care about my communications infrastructure including it’s security?

How about Managed Services? Do I have to know by 100% my future needs and strategies? And can I afford it?

Isn’t my communication infrastructure the backbone for my business and shouldn’t I talk for it with the most reliable partner?


So far decisions for new investments were driven by cost reductions

So far decisions for new investments were driven by cost reductions

Today you look for new business opportunities

und more added value

Today you look for new business opportunities

und more added value

reduce

Cost of capital

increase

Productivity

generate

Value added

Cost of operationreduce

We concentrate on value for your business!


Scenario Highlights / Short Overview

Installation of all needed service-

processes:connection to management

system, maintenance and

support of security system

Harmonizing of IP-Infrastructure,design of customer-specific security police

Installation of firewall and

outsourcing of security-tasks to

Siemens Management

Center


risc

2000199019801970 and before

Traditional security areas

Due to the increasing networking and cross-linking of electronic systems and infrastructures risks are increasing in the areas

abuse of information (illegal notice by third parties, falsification ... )

loss of information

internet / intranet

client/serverLAN / WAN

Communication devices

buildings

peoplepost & archive

Are you aware of the security - topic?

present security areas


risc

2000199019801970 und davor

Cause analysis

Sensitive information is available through standard technology (PC), regardless of time and location

It takes minimum effort to access information

effo

rt

brute force – high effortBreak in, thieverybrute force – high effortBreak in, thievery

„High Tech“ – but medium effort Bugging, spying

„High Tech“ – but medium effort Bugging, spying

„High Tech“ – but minimum effortBugging, spying, sabotage

„High Tech“ – but minimum effortBugging, spying, sabotage

It needs so little for great losses…

internet / intranet

client/serverLAN / WAN

Communication devices

buildings

peoplepost & archive


Work placeBEX employee

Partnerinfrastructure

BEX branch infrastructure

BEXenterpriseinfrastructure

Internet

VPN

Attacks on all flanks

crac

ker &

hac

ker

fraud a

ttack

indust

rial e

spio

nnage

fraud a

ttack

wireta

pping

viru

ses

fraud a

ttack


LAN

Server

Standort 1

Siemens Management Center

Internet

IP-Tunnel

LAN

Standort 3

LAN

Standort 2Server

DSL-Router

DSL- Anschluß

E-Sienet

DSL-Router

Firewall mit VPN

Firewall mit VPN

Requirement:

xDSL-Accesswith fixed IP-address

Design of a virtual private network with different locations:

• Secured end-to-end communication (VPN Tunnel)

• Encrypted data exchange with IP Sec

• Controlled communications through firewall functionality

• Standardized operations

The solution: Managed Services for Security


24h

Your benefits

Transparent services costs and detailed SLAs

Secure Access for all employees to mission critical information and applications – anytime& anywhere across all devices

Convincing security concept for all cooperating partners (banks) and customers

Reliable availability for guaranteed ongoing business processes

Investment protection of existing infrastructure through smooth migration and upgradability

Saving of personnel costs and expenses tailored to real business needs

Clearly calculated ROI by well-experienced service-partners


Caution! Example configuration:price status 12/2004

E-Sienet 20 User/Business-Edition/:

per user

once-only arragement (without DMZ): 846,00 €Managed Services (3 years, p.m.): 449,09 €once-only costs HW / SW: 7.274,12 €

E-Sienet 50 User / Business-Edition: per user


E-Sienet 100 User / Business-Edition: per user


Managed Security with E-Sienet The SW-modules and services are scalable. Individual configurations and

calculations are possible.

24/7 - ServiceVPN-Gateway (f.Service only)E-Mail-Server / Mail-RelaySpam-Mail-filterVirus Scanner (incl. Clients)

The price for security – it’s nothing you couldn’t afford(calculation for scenario)

Scenario

BEX


Example invoice: E-Sienet

Considered: work of an administrator for supporting the overall system and administrative security measures:

Basis (Hardware and Firewall): 10 h / p.m.

Internet (Proxy, DNS, Mailforwarder, URL-Blocker): 5 h / p.m.

Mailserver: 6 h / p.m.

Web- / FTP- Server: 4 h / p.m.

Backup (1 x Woche): 1 h / p.m._________

Total: 26 h / p.m.

Expense contains:

Escalation, update of security-patches and general updates, monitoring of server processes, log-file analysis, configuration and user support.

And imagine the employee resources you would have to build up…


How much is a network administrator per hour?*

Income, related costs (65.000 € /Jahr gross): 4.750,- € / p.m.

Trainings: 200,- € / p.m.

Yearly efficiency: 1.768 h / p.a.

85 % productivity: 1.414 h / p.a. ______________

resultant: 1 administrator hour costs (approx.): 40,25 € / Std.

For a appreciated efficiency from 26 h / p.m. the monthly outcome of administrative costs of ownership min. are: 1.046 €

Monthly saving with Managed Security > 550 € !

Example: E-Sienet Business Edition with 50 users / 36 month

How much is E-Sienet ?

Monthly income (auf 36 Monate): 485,75 € / p.m.**

Hardware / Software invest: 10.059,94 € / once-only**

Initiation: 846,- € / once-only**

** Pakete: Firewall, Internet, Mail, WEB, Backup, alle Preisangaben sind Listenpreise; Preisstand: 12.2004

* Quelle: Heisehttp://www.heise.de

And that’s our price - it’s nothing you couldn’t afford(ROI reflections for scenario)


HiPath Managed Services for Voice and DataHiPath Managed Services for Voice and Data

Fault ManagementFault Management

Configuration ManagementConfiguration Management

Accounting ManagementAccounting Management

Performance ManagementPerformance Management

Security ManagementSecurity Management

Service ManagementService Management

3rd Party Management & Services

3rd Party Management & Services

Business Continuation Services

Business Continuation Services

Help DeskHelp Desk

International ManagementInternational Management

HiPath Managed Services Security HiPath Managed Services Security

Protection ServiceProtection Service

Monitoring ServiceMonitoring Service Access ServiceAccess Service

Detection ServiceDetection Service

Managed Services: a whole range of value levers for your business


For infrastructure services you should rely on the experience of your partner

Our offerings are based upon...

…Creative Problem Solving

…Strategic Thinking

…Industry Knowledge

…Leading Edge Technology


Managed ServicesLifecycle ServicesProfessional Services

• Network Management

• Security Management

• Multi-Vendor Support

• Asset Management

• Communications Out-Tasking

• Service/Help Desk

• Technology Consulting

• Assessments

• Customization

• Systems Integration

• Design

• Project Mgmt

• Remote monitoring, diagnostics, reporting

• Hardware/software installation, maintenance, fixes, spare parts

• Moves, Adds, Changes (MAC)

• Training

Manage EducateSupportBuildDesignConsult

Our Services Portfolio


Covering all vertical industry markets

Services/Logistics

Public/Health/Education

US ARMY

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Media/Communications

Industry/Retail

Insurance/Banking


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Common Application PlatformHiPath Servers & Gateways

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HiPath - Total Business Communications Components

optiClients, optiPointsoptiClients, optiPointsand Portalsand Portals

Thank you! Your Questions please!

Managed Services: No Headaches about Security Costs Hanover, CeBIT 2005.

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