'Manaaki' in the Workplace
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Transcript of 'Manaaki' in the Workplace
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‘Manaaki’ in the Workplace By Boom San Agustin for NZTE Philippines
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This is a special presentation I conducted for New
Zealand Trade & Enterprise, Philippines (NZTE).
Acknowledgement…
Manaaki means…
[Maori Language] - (verb) to support, take care of,
give hospitality to, protect, look out for - show
respect, generosity and care for others. In other
words, it means FAMILY.
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what is the most important thing
we need to do to achieve manaaki
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let’s find out
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activity
getting
it right
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so, how should we communicate
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empathize
concentrate
ask or acknowledge
respond
c.a.r.e.
The Active Communication Cycle
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what keeps us from achieving manaaki
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activity
challenge of
the pattern
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so, what prevents us from communicating
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our paradigms are…
how we think things
work in the world
around us
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to explain this, we need an elephant
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why can’t
the elephant
break free
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let’s try to change our thinking
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transform the following…
there’s nothing i can do about it
he/she is difficult to work with
that’s what my client wants
the boss/client won’t allow that
i have to…
if only…
it’s his/her fault
that’s not my job
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how do we manage our paradigms
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activity
swiss army
knife
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managing our paradigms
be open-minded
be courageous
be imaginative
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“ If you want small
changes in your life,
work on your
attitude; but, if you
want big and
primary changes,
work on your
paradigms.
- Stephen Covey
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