Workplace Readiness Skills and Professionalism in the Workplace
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Transcript of Workplace Readiness Skills and Professionalism in the Workplace
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Workplace Readiness Skills and Professionalism in the Workplace
Marketing Co-Op
+ Ethical Behavior from “The Office”
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http://www.youtube.com/watch?v=vstg5c3c3g8&feature=related&safety_mode=true&persist_safety_mode=1&safe=active
+Demonstrating Positive Work Ethic Punctual arrival time
10-15 minutes early Consistent attendance Willingly taking direction
from your boss Taking initiative
Doing things without being asked
+Refer to Your Packet
“I’ll be a little late” Every day, on time! What employers think I need a break! Reality check! The company’s point of
view
+Think. Pair. Share
Take 1 minute and write down a definition or as many words that describe the word integrity.
Now, take one minute and share your definition/words with a partner and come up with a partner definition
Let’s share as a class
+Demonstrate Integrity
Using sick and personal days only when necessary
Your actions and behavior affect those around you
Exhibiting honesty and reliability
+Ethical Behavior in the Workplace What are the basic
questions used by marketers to make ethical choices?
What are the effects of unethical behavior in business?
What ethical issues have been in the news recently?
Why is each important?
+Demonstrating Teamwork Skills
Contributing success to your team of coworkers Being a team player!
Assisting others for the greater good of the company
Asking for help when needed
+Demonstrating Self-Representation Skills
Dressing appropriately Professional and following
dress code Maintaining personal
hygiene Using manners and
language suitable to the workplace
Try and limit too much personal information that might not be professional
+Common Personal Attire Mistakes of Teens
Short skirts/shorts Cleavage showing Extreme heel height Distracting Jewelry Jeans (if not appropriate for
job station) Flip Flops Heavy makeup
Tattoos Facial
Piercings Poor Hygiene Too much
cologne Oversized/too
small clothing
Girls Boys
White socks Baggy pants Boxers Wrinkled
clothing Messy hair
+Demonstrating Diversity Awareness Working in a respectful and
friendly manner with all customers and coworkers Treating all with the same
degree of respect Respecting all cultural in the
workplace
http://www.youtube.com/watch?v=BD1kPlH5xmo&safety_mode=true&persist_safety_mode=1&safe=active
+What do you think?
What is meant by diversity?
Why is diversity important in the workplace?
How can a business ensure that there is diversity in the workplace?
How could moving to a more diverse workforce help a company better serve the community?
+Demonstrating Conflict Resolution Skills
Negotiating diplomatic solutions to interpersonal conflicts Personality conflicts Cultural differences Disagreements about how
to handle work projects Performance issues
+Resolving Customer + Co-worker Conflicts
Listening Receiving Giving feedback Empathizing Being ethical Having a clear understanding of company polices Exhibiting patience
Methods
+Demonstrating Positive Workplace Relationships
Maintaining an open mind Showing a willingness to work and help others Adapting to a variety of personalities Exhibiting flexibility and maturity Avoiding work gossip
What to Do
+Refer to Your Packet
“Picking Up the Pieces” Common Causes of Conflict Getting Along Face it or Ignore It
+Demonstrating Creativity and Resourcefulness Contributing new ideas Demonstrating initiative
readily, independently, and responsibly
Dealing skillfully and promptly with new situations and obstacles
+Exit Ticket
Provide at least 2 reasons why being on time to work is important for you and your employer?
What does integrity mean in your own words? Do you display integrity at your work station?
Is diversity important or necessary in the workplace? Why or why not?
List a few ways to deal with work conflict. How can you be creative or resourceful in your training
station?