LEVELS AND FLOW OF COMMUNICATION

LEVELS AND FLOW OF COMMUNICATION

INTRODUCTIONIN THIS PRESENTATION WE ARE GOING TO TAKE A LOOK ON THE TOPIC RELATED TO COMMUNICATION THEY ARE SOMEHOW RELATED TO US ALSO .DURING THE HOLE DAY WE ALSO NEED TO COMMUNICATE WITH MANY PEOPLE,HAVING DIFFERENT-DIFFERENT DEGNITY,BUT IN MANY CASE WE ALL NEGLET ALL THIS BUT IT IS NOT GOOD FOR US.BY BEING AWARE ABOUT ALL THIS THINGS WE CAN IMPROVE OUR COMMUNICATION METHOD..EXTRAPERSONAL COMMUNICATION

COMMUNICATION BETWEEN HUMAN BEINGS AND NON HUMAN ENTITIESIT REQUIRES MORE PERFECTNESS,UNDER STANDING AND COORDINATION BETWEEN SENDER AND RECEIVERINTRAPERSONAL COMMUNICATION

TAKE PLACE INDIVIDUALLYWITHOUT SUCH INTERNAL DIALOGUE THIS COMMUNICATION DOES NOT TAKE PLACESELF MOTIVATION AND SELF DETERMINATIONINTERPERSONAL COMMUNICATIONREFERS FOR SHARING INFORMATION AMONG PEOPLEADVANTAGEOUS DUE TO IMMEDIATE FEED BACKIT CAN BE FORMAL OR INFORMALORGANIZATIONAL COMMUNICATION

TAKE PLACE AT DIFFERENT HIERARCHICAL LEVELSINTERNAL-OPERATIONAL:ALL COMMUNICATION THET OCURES IN CONDUCTING WORK WITHIN AN ORGANIZATIONEXTERNAL-OPERATIONAL:THE WORK RELATED COMMUNICATION THAT AN ORGANIZATION DOES WITH PEOPLE OUTSIDEPERSONAL:ALL COMMUNICATION IN AN ORGANIZATION THAT OCURES WITHOUT PURPOSE AS FAR AS BUSINESS CONCERNED

MASS COMMUNICATIONMEDIATOR IS REQUIRED TO TRANSMITE.X:JOURNALS,BOOKS,IT IS MORE PERSUASIVE IN THE NATURE THAN ANY OTHER FORM OF COMMMUNICATION AND REQUIRED OUT MOST CARE ON PART OF SENDER IN ENCODING THE MESSAGE Flow of InformationFormal- Follows official hierarchy.e.g policy or procedural changes, orders, instructions, confidential reports etc InformalDOWNWARD COMMUNICATION

UPPER hierarchy to LOWER.Managers to inform,instruct,advise or request subordinatesIt should beadequately balanced by upward communicationE.X:office memo,notices,face to face interactions,telephone conversations;UPWARD COMMUNICATION

Lower hierarchy to upper hierarchyExtent of it depends on the organizational culture(trust and respect)What happens in an authoritative environment???LATERAL COMMUNICATION

Between peer or hierarchically equivalent employeesIt save time, faciliate coordination and bridge the communication gap among various departmentsEither

advantages or disadvantages.Enables the sharing of information with a view to apprise the peer group of activities of a department.Vital for the growth of organizationDIAGONAL COMMUNICATION

FLOWS N ALL DIRECTIONS AND CUTS ACROSS FUNCTIONS AND LEVELS IN AN ORGANIZATIONIT IS QUICK AND EFFICIENTIT IS ENCOURAGED BY SOCIAL NETWORKINGTHANK YOU