Just Culture is More Than Just Talk- How CUSP Culture and Teamwork Led to ZERO CLABSI Infections
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Transcript of Just Culture is More Than Just Talk- How CUSP Culture and Teamwork Led to ZERO CLABSI Infections
Peterson Regional Medical CenterKerrville, Texas
125 bed rural community independent not-for-profit hospital
Our Statistics
Zero CLABSIs in the entire hospital for 28 months!
90% of all central lines are inserted by the PICC Team
Approximately 300 line days per month
60-80 CVC devices per month placed
60-90 CVC devices per month monitored
What We Learned…Communication is the grease of change
They are watching
Leadership’s commitment is the driver of change
Everyday is a learning experience
This is not an easy process
Keep it simple
Barriers to Success…
We have always…
Flavor of the month
Lack of trust
Lack of knowledge
The territorial and resistant
They come back
Behavior change
Non-clinical people
Overcoming
Failure is not an option
Proving evidence based practice
Education is the key
I am committed
Keep your word
Make it personalFix it right
Accountability
Have backup
Hardwire
Reward your staff
Wisdom to Live By
If staff believes in leadership, their resolve becomes hardened to prevent patient harm.
Conviction to not give up when things are hard. It’s the difference between success and lip service.
How this helped other areasDaily goals used throughout facility
Standardized line care in Outpatient areas
Validated other Evidence Based Practices
Increased team as well as patient satisfaction
Increased awareness of other HAI measures
Thanks Y’allTheresa Hickman, RN
Nurse Educator830-258-7429
Aaron Saul, Jr. RN VA-BCPICC/IV Infusion Clinical [email protected]