How to engage your employees? The strategic role of the ......© 2019 LumApps - All rights reserved...
Transcript of How to engage your employees? The strategic role of the ......© 2019 LumApps - All rights reserved...
© 2019 LumApps - All rights reserved
How to engage your employees? The strategic role of the digital workplaceJohn Lewis case study
© 2019 LumApps - All rights reserved
UK’s largest employee owned business
50 John Lewis & Partners shops
344 Waitrose & Partners shops
83,900 Partners
© 2019 LumApps - All rights reserved
A Social Intranet for CULTURE
John Lewis Partnership’s Objectives
Give Employees a Voice
Make Information Accessible
Strong cultureDEMOCRACY
Connect with Stores
© 2019 LumApps - All rights reserved
Make Information Accessible
Share HR Information and Policies> Company Values
> Pay & Benefits
> Expenses
> “Democracy”
Strategic Alignment> Quarterly Results
> Promote “Reinvention”
© 2019 LumApps - All rights reserved
Connect with Stores
Store Directory > John Lewis shops
> Waitrose shops
Store CardsContact information
> Store Management
> Selling Departments: Clothes, Houseware...
> Operations: Transport, Warehouse
> Support: Admin, Dining room
© 2019 LumApps - All rights reserved
Give Employees a Voice
100% 43%
Active users* Contributing users**
**Percentage of users that have connected and realised at least one action (like, comment, post or create content) during the last month
*Percentage of users that have connected at least once during the last month
Give feedback
Provide suggestions
Vote for “letters”
© 2019 LumApps - All rights reserved
Engaging communications
Beautiful design > Extensive branding capabilities
Digital Newsletter “Gazette” > Make the “Magazine” team autonomous
> Flexible but simple edition
© 2019 LumApps - All rights reserved
Accessible anywhere
Native Mobile Apps> Corporate News
> Gazette News
> Notifications
> Search
© 2019 LumApps - All rights reserved
The project was delivered at an unbelievable pace, with only 4 months from contract signing to go-live
Liza GubbingsDigital Comms
Manager
© 2019 LumApps - All rights reserved
As a user of our intranet, I’m very impressed. Information hierarchy is much better across the board. And it has the right balance of social elements for a business intranet.The UI is very attractive to boot.
Christopher HusseinOperations Support Manager
© 2019 LumApps - All rights reserved
Value proposition
Build one company sharing a common
culture and purpose
The right info at the right time on the
right channels & devices
For companies For employees
Outdated Not interactive
Not Mobile Not about me
Search broken
Not UsedPage of links
Too many request
© 2019 LumApps - All rights reserved
50 locations 26 locations 30 countries70 locations 40 countries 38 locations50 locations
They trust in LumApps
3,500 users130,000 users
45,000 users250,000 users
17 countries3,000 locations
120,000 users
3 business units50 countries
140,000 users*
4 business units16 countries
90,000 users
4 business units80 countries
70,000 users
5 business units200+ locations
50,000 users
80 countries
40,000 users
7 regions
35,000 users*
70 countries500+ locations
70,000 users
70 countries500+ locations 13 countries750 locations
15,000 users15,000 users90,000 users 20,000 users 40,000 users 23,000 users
9 business units
© 2019 LumApps - All rights reserved
EmployeeSocial
Advocacy
CollaborationHorizontal
discussions
Top-downcommunication
Enterprise Social
Network
Team and cross-teamcollaboration
External sharingSocial media
Native integration
Corporate Portal
Corporate and Employee Communication Platform
© 2019 LumApps - All rights reserved
Analytics
Share from the intranet1
2
Employee Social Advocacy
Share in one click
© 2019 LumApps - All rights reserved
Boost your Office 365 and G Suite Adoption
Add business context
Simplify the access
© 2019 LumApps - All rights reserved
Thank you