Engaging Employees with The Great Game of …...1 Engaging Employees with The Great Game of Business...
Transcript of Engaging Employees with The Great Game of …...1 Engaging Employees with The Great Game of Business...
1
Engaging Employees with
The Great Game of Business & MiniGames™
Part 1
Steve Baker
The Great Game of Business Inc
Springfield, Missouri
800-386-2752
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A short-term, intensely focused, ‘continuous improvement’ campaign designed to affect a change, correct a weakness or pursue an
opportunity within the company.
There is a team goal, a scoreboard and a reward for winning.
MiniGame™
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This is a Test:
What’s Right?What’s Wrong?
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• Common Goal
• People/Departments Working as a Team
• Out of the Box Thinking to Achieve Goal
• Reward Engaged the Team
• Simple Scoreboard: See the Win @ a Glance
• Team Celebration with All in Attendance
What’s Right?
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• Vague & Unrealistic Goal: ‘Double Growth’
• Unclear Rules: ‘Check Your Spam Folders’
• Rules, Measurement & Rewards in Flux
• Built in a Vacuum: Target, Rewards
• Backpeddling When Team Approached Goal
• No Changed Behavior Or Systems
What’s Wrong?
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$9,000,000.00
People Support
What They
Help Create
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Small Wins Add Up
to BigWins
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Q: Why Play MiniGames?
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• Affect a Change• Reinforce Business Training• Build Teamwork• Develop A Winning Attitude
MiniGames™are played to…
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Feel
Think Act
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1) Name the Game
2) Set the Goal
3) Estimate the Benefit
4) Identify the Players
5) Set the Time Frame
6) Create a Theme & Build the Scoreboard
7) Decide the Reward
8) Establish Huddle Rhythm
9) Play the Game
10) Celebrate the Win6
MiniGameDesign Steps
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–Choose the target
–Identify key issues
TIP: Think “Line-of-Sight”
1. Name the GameThe Improvement Objective
TIP: Don’t Compete with “Us”
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‘Drivers’ & ‘Line of Sight’
DEPT
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DEPT
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DEPTDEPT
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Revenue
COGS
Gross Profit
Expenses
PBT / EBITDA
1 10
1
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1 10
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Which Target?
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• Define the win (mini-critical number)
• Define how progress will be tracked
TIP: Avoid “All” or “Nothing” Goals
2. Set the Improvement Goal
From x to y by when ?
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3. Estimate the BenefitWhat’s the potential impact / return?
Focus Period
Plateau Period
New Normal
Financial
Behavioral
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• Shorter than the annual plan
• Long enough to change behavior
4. Identify the Players
5. Determine the Time Frame
• Who can really impact the goal?
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– Simple & easy to understand
– Frequently scored & easily viewed
– Be Creative!
+ Set the huddle schedule
6. Create a Theme &
Build the Scoreboard
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$9,000,000.00
3 Second Rule:
Are We Winning or Losing?
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Fishing for Clients
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$9,000,000.00
People Support
What They
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Tetris Wall
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– Think low on cash, high on fun
– Prizes should be motivating
– Prizes should be memorable
– Prizes should reflect the effort &
quality of the team’s performance
Tip: Set an award schedule:30, 60 & 90 day Prizes: Small, Medium & Large!
7. Decide on the Reward
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‘Normal’
50% to Company
50% to Pool
Gain Sharing
‘Normal’
100% to Company
‘Normal’
100% to Company
‘Normal’
100% to Company
Q1 Q2 Q3 Q4
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What’s In It For Me?
Prizes & Rewards
Who Chose the Rewards?
Are There Many Chances to Win?
Are There Graduated Levels?
Is Winning Clearly Defined?
Will We Remember Winning?
Are Rewards Commensurate with Effort? 10
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• Allow for group celebration
• Management “Service” is appreciated
• Personalize if possible
Extra Prize Pointers
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8. Establish Huddle Rhythm
9. Play The Game
10. Celebrate the Win!
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• Name the Game: Stop the Runs!
• The Goal: Reduce Home Depot Runs from 150/mo to 75/mo
• The Benefit: Create the habits of planning & efficiency
• The Players: Build Crews
• The Timeframe: 120 days
• The Theme: *ahem* … The ‘Runs’
• Scoreboard: Bar Chart / Toilet Paper Rolls
• The Reward: Duluth Trading: Hat, Gloves, LunchBox
• The Result: $40,000 in 4 months / $120,000 in a Year
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greatgame.com/ggobmp3