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![Page 1: Don't be a zombie writing your stories - Learn some cutting edge analysis techniques - IIBA Brisbane - 21_10_2016](https://reader035.fdocuments.net/reader035/viewer/2022062903/58a55c2f1a28abef2c8b6d83/html5/thumbnails/1.jpg)
Don’t be a zombie writing your storiesLearn some cutting edge analysis techniques
Ryan McKergow
ryanmckergow
rmckergow
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Be like Buzz! He’s our mascot for today
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We’re more than story writers…Analysis is essential
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Poor analysis creates costly defects
Refer to this article featuring @scottwambler: http://bit.ly/costofchange
Cost
Length of feedback cycle
Analysis defects found via traditional acceptance testing
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Collaborative analysis reduces costs of defects
Refer to this article featuring @scottwambler: http://bit.ly/costofchange
Cost
Length of feedback cycle
Analysis defects found via active stakeholder engagement / participation
Analysis defects found via collaborative workshops
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Poll: Can you relate to this?
development team
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Discussion time: Have you been in this situation? What did you do?
development team
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Reading stories ≠ shared understanding
Com
mun
icat
ion
effec
tive
ness
Richness of communication
Reading a document /
stories
Refer to this article featuring @TotherAlistair: http://bit.ly/agilecomms
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Talking to people = shared understanding
Com
mun
icat
ion
effec
tive
ness
Richness of communicationRefer to this article featuring @TotherAlistair: http://bit.ly/agilecomms
Face to face conversation
Face to face at a whiteboard
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What does this mean for us as Business Analysts?
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We need to be T-Shaped individuals
Breadth
Depth
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Analysis is essential
“Our job as business analysts is not just writing requirements.”
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Analysis is essential
“We help our teams gain a shared understanding of
the problem, the business objectives, &
how we’re going to solve it.”
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Cutting edge analysistechniques to try @ work
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The Three Amigos
Given… When…Then…?
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The Three Amigos – What is it?
“A collaborative technique mindset for
problem solving & gaining a shared understanding.”
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The Three Amigos – When should I use it?
All through out the software development
process
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The Three Amigos – How do I do it?
Steps:• Where ever you need to clarify
a user story talk to each other at the same time (Time: 5-15 minutes)
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The Three Amigos – Does it work?I have a question Me too!
How can I help?
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Discussion time: The Three Amigos
“Have you had a similar situation where using
this mindset would have saved you time?”
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The Three Amigos – Want more info?
Check out: http://bit.ly/3-amigos-atdd
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Story Kickoff
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Story Kickoff – What is it?
“A technique to get a shared understanding of a user story when starting development.”
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Story Kickoff – When should I use it?
When starting development
on a user story.
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Story Kickoff – How do I do it?
Steps:• Gather the team around a
whiteboard• Visually explain the user story• Encourage questions• Start development
(Time: 5-15 minutes)
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Story Kickoff – Does it work?
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Story Kickoff – Want more info?
Check out: http://bit.ly/story-kickoffs
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Customer Journey Mapping
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Customer Journey Mapping – What is it?
“A technique to understand what our customers go
through. What are their pains & what are the opportunities to
improve?”
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Customer Journey Mapping – When should I use it?
At the start of the project or
an initative.
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Customer Journey Mapping - How do I do it?
Steps:• Organise the team for a workshop• Invite a customer(s)• List out the:
• Phases the customer goes through• Activities for each phase• What they gain / is painful about each phase
• Brainstorm opportunities to improve on existing process
Time: 60-120 minutes
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Customer Journey Mapping - How do I do it?PhaseActivitiesGainsPainsOpportunities
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Customer Journey Mapping – Does it work?
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Discussion time: Customer Journey Mapping
“Discuss approaches you could take in your
organisation to spend time with your customers.”
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Design Studio Workshop
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Design Studio Workshop – What is it?
“A technique to design the user interface together
& identify gaps in our analysis.”
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Design Studio Workshop – When should I use it?
When analysing a new feature.
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Design Studio Workshop – How do I do it?
Steps:• Organise the team for a workshop• Explain the new feature• Everyone draws what they think the interface
will look like• Present to each other, share & critique ideas• Round 2 of drawing the interface based on
feedback (optional)• Converge on a single design
Time: 30-90 minutes
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Design Studio Workshop – Does it work?
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Design Studio Workshop – Does it work?
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Design Studio Workshop – Want more info?
Check out: http://bit.ly/design-studio-workshop
(Details ¾ way down article)
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Tips to facilitategreat collaborative workshops
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Preparation
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Facilitate with intent
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Encourage appropriate behaviours
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Engagement from everyone
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How you can facilitategreat collaborative workshops
1 Preparation
Encourage appropriate behaviours
Facilitate with intent
Engagement from everyone
3
2
4
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Thank youRyan McKergow
ryanmckergow
rmckergow