Business Analyst as Voice of the Customer

Balkan BA 2018 Conference Brochure

https://balkanbaconference.org

Partner's organizations

Business Analyst as Voice of the Customer

Business Analyst as Voice of the Customer

Models and Techniques for Customer’s Desired Outcome

Hotel Perla – Nova Gorica - Slovenia

Business Analyst as Voice of the Customer

Why to attend?

Knowledge and Expertise

The main theme of this year’s Balkan BA conference is

Business Analyst as Voice of the Customer

Models and Techniques for Customer’s Desired Outcome.

Gain up to 15 BA CDUs!

Upgrade your skills and gain new knowledge with highly qualified and respected International and Regional speakers.

Networking

Take advantage of formal and informal networking opportunities to learn from

like-minded peers who join us from a vast span of companies and organizations from all around the world. We’ve prepared a comprehensive program that

includes networking events such as the BA Expertise Breakfast, Pre-party &

Main Conference Party with the energetic Balkan Boys, and much more.

Location

The 4th Balkan Business Analysis Conference will take place in Slovenia, a small

country characterized by its picturesque landscapes as well as promising new business opportunities.

Would you like to experience a brand new concept of the “Conference-To-Go”, where part of the lectures and workshops happen at different locations on-the-

go?

Business Analyst as Voice of the Customer

Speakers & trainers

To guarantee a great business analysis conference, we’re placing special emphasis on

a selection of only highly respected International Speakers as well as the best BA

Experts from across the Balkan region. We’re pleased to announce the participation of

many exciting names, including Michael Hinshaw, Jared Gorai, Victoria Cupet, Andrej

Guštin, Thomas Geis among others. These innovative speakers have already confirmed

their participation and we’re expecting many more to be announced.

Michael Hinshaw Thomas Geis Victoria Cupet Andrej Guštin Jared Gorai

Lectures

7 Ways Business Analysts Can Lead the Charge to Transform

Customer Experience Michael Hinshaw (CXPA)

How to Find Hidden User Needs Systematically and Derive Valid

User Requirements Thomas Geis (UXQB)

BAs as the Voice of the Customer in the 21st Century! Jared Gorai (IIBA)

Business Analyst as Voice of the Customer

Workshops

Digitalize your Customer's Journey with Cross-Channel Data Integration

Andrej Guštin and Igor Smirnov

Blockchain and the Future of Business Hive project

Business MakeOver - Innovate Your Business Model!

The Envision Project

Learn to Play Business Analysis

Victoria Cupet

Business Analyst as Voice of the Customer

The advantage of Networking in Slovenia

Business Analyst as Voice of the Customer

Highlights

ENJOY THIS EXCLUSIVE OPPORTUNITY TO EXPERIENCE THE

CONFERENCE IN A BRAND NEW WAY

The 4th Balkan Business Analysis Conference welcomes you with an innovative

storyboard that’s being designed not only to provide you with a wonderful and highly

insightful learning experience but one that also promises to inspire and entertain.

To guarantee a great business analysis conference, we’re placing special emphasis on

a selection of only highly respected International Speakers as well as the best BA

Experts from across the Balkan region. We’re pleased to announce the participation of

many exciting names, including Michael Hinshaw (CXPA), Thomas Geis (UXQB), Jared

Gorai (IIBA), Andrej Guštin (IIBA Slo), Victoria Cupet (IIBA EU) among others. These

innovative speakers have already confirmed their participation and we’re expecting

many more to be announced.

We’re also adding special value to the Networking portion of the Conference by

providing attendees with the opportunity to enjoy fun and engaging networking

activities at the BA Expertise Breakfast, the special evening Conference Party where

the Balkan Boys will make sure nobody’s left off the dance floor.

Business Analyst as Voice of the Customer

Business Analyst as Voice of the Customer

Conference TO GO Conference-To-GoTM is a unique conference form where one conference day

will combine lectures and workshops with a museum train and bus ride to

provide picturesque sightseeing of famous Slovene attractions – the charming

capital of Ljubljana, Lake Bled, the Pivka and Black Caves, sister caves of Slovenia’s

most visited tourist attraction, the world renowned Postojna Cave One of the

Conference workshops will take place in the cave itself, so we’re confident this should

prove to be the most inter-active BA experience you’ve ever had!

The 4th Balkan Business Analysis Conference will take you on a ‟museum train”

journey, where you can enjoy the picturesque sightseeing of Slovenia’s breathe taking

natural landscapes.

HELP ME HELP YOU

The Implementation of the Innovative model Conference-To-GoTM will only happen if enough international participants will attend the event so we are kindly asking

you to help us make the Conference-To-GoTM possible.

Business Analyst as Voice of the Customer

Registration for BBA 2018 conference

We believe that the skills of business analysis will remain relevant and in high demand in the future. Business analysis skills will anchor and enable new

revolution.

Join us at the Balkan Business Analysis conference 2018, to learn Models and

Techniques for Better Customer Satisfaction.

Welcome to BBA 2018. Reserve your seat before it is too late!

https://balkanbaconference.org

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