Does your liberal arts degree belong at a startup?
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Transcript of Does your liberal arts degree belong at a startup?
It’s Spring, which means a new crop of freshly minted liberal arts grads are starting to ask themselves the question...
A Sales Development Rep (SDR) is…
• the front line of any startup’s sales team
• focused on building lists of prospects and qualifying opportunities
• constantly communicating with potential customers by phone or email
• on a team of other young people
• probably not closing deals (yet)
• a good fit for psychology / communications / education majors as well as college athletes
The Road Ahead for an SDR
• Business Development/Partnerships
• Renaissance Rep
• Non-technical founder (particularly for a company that sells to businesses)
• VP/Head of Sales
• Chief Revenue Officer
• Chief Executive Officer (particularly for a company that sells to businesses)
Read more about the role
• What Sales Development Job Descriptions Are Really Telling You by Ralph Barsi
• The Career Progression Of A Sales Development Rep by Greg Klingshirn
• Why Every Startup Founder Must Be a Brilliant Salesperson by Mikita Mikado
A Customer Success Manager (CSM) is…
• not reactively responding to support tickets (that’s customer support)
• proactively building relationships with customers to ensure they are getting value from the product
• in charge of driving retention as well as up-selling
• interfacing with the Product team to make recommendations
• a good fit for Psychology / Communications / Education majors
The Road Ahead for a CSM
• Business Development/Partnerships
• Product Management (particularly for a company that sells to businesses)
• Non-technical founder (particularly for a company that sells to businesses)
• VP/Head of Customer Success
• Chief Customer Officer
• Chief Executive Officer (particularly for a company that sells to businesses)
Read more about the role
• Customer Success: The Definitive Guide by Lincoln Murphy
• The Exciting Customer Success Career Path by Dan Steinman
• Managing Customer Success to Reduce Churn by David Skok
A Growth Analyst is…
• in charge of customers flowing in and out of the product
• running experiments to drive customer acquisition, activation, and retention
• a role that requires an analytical background and a comfort with data
• different in scope and responsibility depending on the size and market of a startup
• a great fit for analytical majors like econ, business, poli sci, and international relations
The Road Ahead for a Growth Analyst
• Growth Marketing Generalist
• Channel specialist (Paid User Acquisition, Conversion Rate Optimization, etc.)
• Product Manager
• Non-technical founder (particularly for a company with a consumer product)
• VP/Head of Growth
• Chief Executive Officer (particularly for a company with a consumer product)
Read more about the role
• Why "Growth?" by Brian Balfour
• Indispensable Growth Frameworks from My Years at Facebook, Twitter, and Wealthfront by Andy Johns
• The Definitive Guide to Growth Hacking by Neil Patel
A Business Operations Analyst is…
• in charge of building the systems and processes that allow a company to reach scale
• like an internal consultant for the business
• a role that requires an analytical background and a comfort with data
• different in scope and responsibility depending on the size and market of a startup
• a great fit for analytical majors like econ, business, poli sci, and international relations
The Road Ahead for a BizOps Analyst
• Sales or Marketing Operations
• Business Development
• General Manager
• Non-technical founder
• VP/Head of Operations
• Chief Operating Officer
Read more about the role
• Why Your Startup Needs a BizOps Team by Jordan Kong
• Why BizOps is the Hottest Team in Tech by Dan Yoo
• The Secret Weapon to Scaling: Sales Operations by Jeffrey Bussgang
A Content Marketer is…
• responsible for producing and distributing content via channels like email marketing, social media and PR
• a role that requires a great portfolio of writing samples and an exceptional command of written communication
• someone who enjoys writing every day
• a great fit for english, history, philosophy majors
The Road Ahead for a Content Marketer
• Channel specialist (Email Marketing, SEO Specialist, etc.)
• Product Marketing Manager
• Head of Content or Editor and Chief
• Non-technical founder
• Chief Marketing Officer
Read more about the role
• The Beginner’s Guide to Content Marketing by Isla McKetta
• A Day in the Life of a Content Marketer by Danny Wong
• What a Career in Content Marketing Looks Like by Corey Wainwright
A Product Designer is…
• Someone with the right mix of empathy and aesthetic sensibilities to create elegant solutions to other people’s problems
• comfortable interfacing with people as well as screens
• often taking an idea from a user interview all the way through a high-fidelity mock up
• comfortable with various design tools and knows some front-end code
• a great fit for someone with an architecture or fine arts degree
The Road Ahead for a Product Designer
• Senior UX /UI/Product designer
• Product Manager
• VP/Head of Design
• Product-focused founder
• Chief Product Officer
• Chief Executive Officer
Read more about the role
• What is Product Design? by Eric Eriksson
• What does a Product Designer Do, Anyway? by D. Keith Robinson
• Architects, stop everything and pursue a career in UX by Gavin Johns
Looking for some help with your career?
At Tradecraft we’ve helped a few hundred people transition into fast-growing startups like Facebook, Uber, Discord, Udemy etc. If you’re serious about making this your career path and you want hands-on help with tactics & execution, drop us a line.