BOARD OF DIRECTORS

PRESIDENT Lisa McKeown

State Farm Insurance

VICE PRESIDENT Mary Foote

Wild Rivers Community Foundation

TREASURER John Menaugh

Individual Member

SECRETARY Cindy Vosburg

The Daily Triplicate

PAST PRESIDENT Brent Hoskinson

Edward Jones

BOARD MEMBERS Pat Bailey

Kris Griffin Chris Howard

Kathryn Murray Jamie O’Brien

Don Olson Mike Sullivan Matt Westbrook

EXECUTIVE DIRECTOR Gina Zottola

C R E S C E N T C I T Y - D E L N O R T E C O U N T Y

C H A M B E R O F C O M M E R C E

Chamber digest N O V E M B E R 2 0 1 1

Protecting your business from costly sanctions is not easy. Please join us on Friday, November 4th, 2011 from 12:00pm to 2:00pm for a 2-hour Labor Law session with Former Deputy Labor Commissioner Kurt Barthel. Kurt will be doing a basic over view of the basic Labor Code sections that many employers are unaware of that can and will cost them if a com-plaint is filed with the Labor Commissioner’s office

or court. He will also cover the Industrial Welfare Commission Orders and how to determine which one applies to your business, and what these Orders contain. The current Child Labor rules will be covered along with the employer’s respon-sibility under Workers Compensation. This talk will cover the 10 easiest ways to end up in the Labor Commissioner’s office or in a lawsuit.

Friday, November 4th, 2011 12:00pm to 2:00pm Del Norte Family Resource Center

SPACE IS LIMITED!!

PLEASE CALL THE CHAMBER AT 464‐3174 TO

RESERVE YOUR SPOT TODAY!

Chamber Labor Law Luncheon: Protecting your business

Guest Speaker: Kurt Barthel, Former Deputy

Labor Commissioner

Kurt has worked with the Department of Industrial Relations, Division of Labor Standards Enforcement; as a Special Inves-tigator, Senior Special Investigator, and Deputy Labor Commissioner for the Divi-sion of Labor Standard Enforcement in the cities of San Jose, Oakland, Napa, and Eureka for over 30 years before retiring. During this time he worked in the enforce-ment, adjudication, and administration of the California Labor Laws, Industrial Wel-fare Commission Orders, and Discrimina-tion Statutes under the California Labor Code, and presented numerous Workshops State wide. He is a graduate of the Pacific Lutheran University School of Business with a degree in Business Administration. Kurt has been the Deputy Labor Commis-sioner for the Humboldt and Del Norte counties for the past 20 plus years, and is now retired from the State and working as a consultant for local businesses, specializing in California Wage Laws .

No business owner looks forward to disciplining their employees. In a perfect world, we wouldn’t have to. Unfortunately sometimes employees behave or perform in such a way that needs to be addressed. And ad-dressing discipline issues can be sticky ground for employers. Just like with everything else, you want to make sure that you do it right and don’t land yourself in the hot seat. Both performance reviews and disci-pline actions are important functions of an employer’s job. Conducting performance reviews is a good best practice for any business, regardless of how your employees are performing. Reviews can help good employees to get better and struggling employees to know what they need to focus on. Reviews also lay the groundwork for future discipline if an employee does not make the necessary changes. When performing reviews, make sure they are written down and go into the employees file. You should have a standard review form that is used for all of your employees. Be fair and accurate in your reviews. Don’t focus on the just the positive or just the negative. Try to tell the employee three things they are doing well and three things they could improve upon. Don’t coddle them but don’t demoralize them either. If the feedback from the review is not well received or adhered to, you can move forward to actual discipline. When considering discipline matters, make sure that you treat all similarly situated employees the same. While the subject of the discipline may be negative, take a positive approach to it. Help your employees plan for success and assume that they will be able to turn things around. The goal of the discipline should not be to get rid of the employee but rather to help them to improve in their job. Effective discipline strategies can help you to retain, train and optimize your workforce. And of course, document, document, document. Re-member, if it’s not written down, it didn’t happen. Finally, follow through on what you say. If you give an employee 90 days to improve their behavior, don’t extend it to 100. Stick to whatever plan you set and be consistent. Teamwork HR, Inc. is a Professional Employer Organization that provides HR services to help small busi-nesses with Human Resources, Workers’ Compensation, Benefits Administration, and Payroll. By outsourc-ing these non-revenue generating functions, you can free up your time to grow your business!

707-442-4448

Let Teamwork HR take care of your employees so you can take care of your business!

Performance Reviews

VISITORS CENTER STATS

September 2011

Number of Office Visitors……………………………………………………...………...2,287 Total Information Packets Mailed in September 2011…………………….…...729 Visitors 694 Relocation 35

November Mixers

6° of Celebration Mixer!

Friday, November 4th @ 5:30pm

909 3rd Street

Crescent City, CA. 95531

A Gamers Retreat Mixer!

Thursday, November 17th @ 5:30pm

260 I Street

Crescent City, CA. 95531

Harrington House Mixer!

NOVEMBER CALENDAR OF EVENTS November 3 Nuncrackers: If you loved Lighthouse Repertory Theatre’s Nunsense, you will love Nuncrackers. Follow your favorite nuns in another adventure. The show runs the next two weekends. Tonight’s “Sneak Peek” preview is at 7:30pm at Crescent Elk Auditorium, 994 G Street. Cost is $5 with a new unwrapped gift for Operation Santa or $7 without a gift. Tickets are available at Del Norte Office Supply and at the door. For more info call 465-3740.

November 4 CHAMBER MIXER! 6° of Celebration, 909 3rd Street, is hosting tonight’s mixer at 5:30pm. Crescent City Art Walk: This year’s final Crescent City Art Walk will be held from 4:00pm to 7:00pm in our downtown & harbor areas. For more info go to dnaca.net. Nuncrackers: Tonight’s and tomorrow nights (and next weekend) shows are at 7:30pm at Crescent Elk Auditorium, 994 G Street. Cost is $15 for adults; seniors and students are $10. Tickets are available at Del Norte Office Supply and at the door. For more info call 465-3740. November 4 Chamber Monthly Luncheon Seminar: Come to the Family Resource Center from noon to 2:00pm for a Labor Law session with former Deputy Labor Commissioner Kurt Barthel. Kurt will be doing a basic overview of the basic Labor Code sections that many employers are unaware of that can and will cost them if a complaint is filed with the Labor Commissioner’s office or court. He will also cover the Industrial Welfare Commission Orders and the current Child Labor rules, along with the employer’s responsibility under Workers Compensation. This talk will cover the 10 easiest ways to end up in the Labor Commissioner’s office or in a lawsuit. RSVP to the Chamber by Wednesday, November 2nd, as space is limited! Call 707-464-3174 for more info.

November 5 Taste of the Holidays: Presented by Del Norte Sunrise Rotary, this annual event has a wide array of northcoast food and beverage producers showcasing their holiday favorites. The cost is $20.00 per person. Tickets are available at Del Norte Office Supply, Crescent Uniform Shop and Crescent Land Title in Crescent City. They are also available at Wrights Custom Framing. Mushroom Walk: Wendell Wood, local naturalist extraordinaire, will lead a talk and walk about mushrooms and identifying them in the field. Mushrooms will be collected for identification purposes only. (This is not a collection for culinary purposes). This event is sponsored by Smith River Alliance. RSVP at info@smithriveralliance.com or 831-566-9859.

November 6 Nuncrackers: Today’s show and next Sundays show is at 2:00pm at Crescent Elk Auditorium, 994 G Street. Cost is $15 for adults; seniors and students are $10. Tickets are available at Del Norte Office Supply and at the door. For more info call 465-3740. November 7 Crooked Still – Nontraditional Bluegrass/New Folk Quintet: This quintet has Celtic overtones and consists of banjo, fiddle, cello, double-bass & vocals. Performance, presented by DNACA, is at Crescent Elk Auditorium, 994 G Street, Crescent City, at 7:30pm. For more info call 464-1336. Crescent City City Council Meeting: The Crescent City City Council will meet tonight at the Flynn Center, 981 H Street, at 6:00pm.

November 8 Del Norte County Board of Supervisors Meeting: Supervisors will meet at 10:00am today at the Flynn Center Board Chambers

November 11 - Veterans Day: Del Norte County Offices Closed.

November 15 Harbor Commission Meeting: The Harbor Commission will meet tonight at the Flynn Center Board Chambers, 981 H Street, at 6:30pm .

November 17 CHAMBER MIXER! A Gamers Retreat, located at 260 I Street, is hosting tonight’s mixer from 5:30pm-7:00pm

November 18 Dinner at 8, Dead by 9: A play that will keep you laughing & guessing “who dun it?” Tickets are $15.00 for a single, or $25.00 for two people. Tickets are pre-sale only from Del Norte Office Supply.

November 21 Crescent City City Council Meeting: The Crescent City City Council will meet tonight at the Flynn Center, 981 H Street, at 6:00pm.

November 22 Del Norte County Board of Supervisors Meeting: Supervisors will meet at 10:00am today at the Flynn Center Board Chambers in Crescent City.

November 24 - THANKSGIVING

CHAMBER MEMBER SPOTLIGHT

Infinity Spa & Salon Lori Taylor Submitted by Sharyn Loughry This month’s Chamber member spotlight business is found in a newer, custom-built building on Highway 101, just south of Elk Valley Road. Upon entering the lobby, you take a deep, ap-preciative breath and relax. The décor invites you to enjoy elegance and beauty, with none of the hectic feel of modern society. While you wait, you will be offered coffee, tea or peppermint-infused water. Lori Taylor is a home-town girl who is here for the long haul. Since her focus is helping her community, Lori buys decorations and services from local businesses. She also refers clients to other local salons when she feels their desires would be better met elsewhere. In fact, her philosophy is “It’s all about the client.” This philosophy displays itself in different facets of Infinity Spa & Salon: clients can listen to their favorite music when in their treatment room and the staff does not compete with each other, but focuses on what is best for their clients. At times, they even consult with each other for suggestions when doing someone’s hair! But, as the name suggests, they are more than a salon, they are a spa. They offer many different services: manicures, pedicures, hydrotherapy, facials, full body waxing, massages, bath salts, body scrubs and masks, to name a few – each in their own private room. However, if you and a friend both want to have a mani-cure or a pedicure at the same time, you are welcome to enjoy them together, in the same room. They also have couple specials and are happy to offer gift certificates, which make wonderful gifts. Not only does each treatment room have its own music system, but the building is arranged so you can travel from treat-ment room to treatment room unseen by people in the lobby. Infinity Spa & Salon already has loyal cus-tomers, some of whom even come from as far away as Eureka and Bandon. But how did Lori get to this point? Personally, she enjoys making people feel good and the beauty field provides the perfect opportunity to do just that. Therefore she studied both hair and skin at Vogue Beauty Academy under Dean Valero, who encouraged her as she planned her own business. She especially credits her parents for their support and friendship throughout the process of building and starting her own business

2 ½ years ago; her parents also modeled working hard for what you want, and helped her learn to be thankful for what she has. They were also a major help in the building and decorating process. Her sister, Mary, a local businesswoman, taught her a lot about running a business and her husband, Eric, of whom she is very proud, has been a continual support in every way. So head on down to Infinity Spa & Salon, where “Infinity” means you can forget about time and relax with “no ending or pressure”. Lori and her co-workers will welcome you to their

family, listen to what you want, and do their utmost to pamper you.

439 Highway 101 South, Crescent City, CA 95531 (707) 464-3900 www.infinityspacrescentcity.com

Sarah Caron, CMT Grand Opening & Mixer!

Coast Central Credit Union Mixer!

Crescent City-Del Norte County Chamber of Commerce 1001 Front Street

Crescent City, CA. 95531

707.464.3174

www.delnorte.org Email: chamber@delnorte.org

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The Chamber Digest is printed at Del Norte Office Supply, located at 240 I Street in downtown Crescent City. Del Norte Office Supply is your one-stop shop for all your office supply and gift needs. Contact their helpful staff at 707.464.5680 or visit them on the web at www.delnorteofficesupply.com

Welcome New Members!

Border Coast

Regional Airport Authority 150 Dale Rupert Road

Crescent City, CA. 95531

707-464-7288

www.fly-cec.com

Diane Williams

Financial Planning Services, LLC 1301B Northcrest Drive #93

Crescent City, CA. 95531

707-951-9256

www.dianewilliamsfinancialplanning.com

Linda Ging

Individual Member 205 Sunrise Avenue

Crescent City, CA. 95531

707-464-6938

The Shuttle Inc.

Southwest Point 624 Railroad Drive

Brookings, OR. 97415

541-813-1223 or 877-452-2963