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Transcript of CRBJ Health & Wellness 2011
WELLNESSHEALTH
&
‘Getting there together’ Agencies work together
to create a healthier S.C.
Wellness programs on
the rise Programs aim to keep
employees healthy and combat rising insurance costs
Lists & ResourcesA reference for business owners,
managers and professionals
SPONSORED BY
2011
When surgery is in the picture, consider the option of minimally invasive robotic surgery
at Trident Health System. The benefits of robotic assisted surgery include less pain and
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In 2010, Trident’s medical team performed more robotic surgeries than any other hospital in the Lowcountry.
Your Surgery,Your Choice.
Health & Wellness
Creating a healthier S.C. ...................................... 2
Wellness programs on the rise ............................. 4
Consumers should ask questions about quality of care ........................................... 6
Lists & Resources
Home Health .........................................11
Urgent Care Centers ..............................12
Health Insurance Companies ...................13
Surgery Centers ....................................15
Hospitals ...............................................16
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CONTENTS
Health & Wellness 2011: An employer’s guide 1
We all know exercise decreases one’s risk for heart disease. Studies are now indicating that exercising outdoors offers added benefits over the traditional gym or indoor location.
Contact with nature has been shown to provide medical benefits including lower blood pressure and cholesterol, and enhanced survival and recovery after a heart attack or surgery. Communing with nature lowers stress and assists with atten-tion or behavior disorders in youth. Vitamin D, supplied by sunshine, has been shown to help ward off a variety of diseases.
We encourage you to practice “green exercise” and recreate outdoors in your parks today. Your Charleston County Parks are the prime spots for outdoor exercise. These venues deliver fun, fresh air and affordable options to benefit your health.
Trident Health System is honored to sponsor this edition of Health & Wellness. As the health care landscape changes, it will become more important for health care providers to place a strong emphasis on wellness and prevention. This means looking at new and better ways to help the populations we serve learn about becoming healthier and maintaining their health through an active and productive lifestyle. With more than 2,000 employees, 500 physicians and 250 volunteers, Trident Health System is a valuable neighbor and part-ner in improving the overall health of the Lowcountry. We look forward to the continued expansion of wellness programs for the community, as well as further facility develop-ment at Trident Medical Center, Summerville Medical Center and Moncks Corner Medi-cal Center. I hope you find information in this issue of Health & Wellness that will interest and inspire you. Here’s to your health!
Todd GallatiPresident and Chief Executive OfficerTrident Health System
to your Charleston County Parks
2 Health & Wellness 2011: An employer’s guide
Lists & ResourcesHealth & Wellness 2011
Health & Wellness
W elcome to the Charleston Regional Business Journal’s Health & Wellness
guide. We created this publication to serve as a ready reference for business
owners, managers and professionals who want to control company health
care costs and increase the productivity and loyalty of their employees through wellness
and prevention initiatives.
In this edition, we take a look at efforts being made at the state and local levels to
create a healthier population, the importance of workplace wellness programs, as
well as ways to help consumers ensure they are getting quality health care.
South Carolina continues to rank near the bottom for most health status indicators, including cardiovascular disease, cancer
and overall health. “It’s a combination of genetics and environ-
mental factors,” said Rick Foster, senior vice president of quality and patient safety for the S.C. Hospital Association. “Our health status is not where we want it to be, but in 2020, we want to have the most improved health in the nation.”
Foster is encouraged this will happen through the association’s partnership with 89 hospitals in the state, as well as public and pri-vate organizations at the local, state and national levels. South Carolina is one of the few states that have gotten these sources to agree to work together, he said. “We know we are not going to get there alone; we have to get there together.”
Foster also believes the state will achieve its goal with the help of various programs it has put into place, including Every Patient Counts and Safe Surgery 2015, both of which are oriented toward patient safety. Another key element will be Working Well, a Duke Endowment-funded program aimed at improving health awareness and wellness in the workplace, and ultimately increasing hospital employee productivity, de-creasing absenteeism and reducing health care costs and insurance premiums.
Working Well is a three-year initiative that brings evidence-based policies into hospitals’
current employee wellness programs. It focuses on three main goals: tobacco-free people and places; a healthy, affordable food environment; and access to physical activity throughout the workday. More than 30 hospitals are currently involved in Working Well. Foster said the ben-efits of the program will ultimately translate to the business community as well.
“Within each community, the hospitals will take the lead and reach out to the business com-munity” to create similar programs, Foster said. “We kind of view it that hospitals need to be clearly established as kind of an anchor in the communities they serve, not just for health care, but for the health of the community.”
Part of the transformationThe S.C. Hospital Association was created in
1921 to represent the state’s hospital community but has sharpened its focus in the last five years to include not only advocating for quality health care but being part of the transformation.
Its programs include Every Patient Counts, in which it has partnered with its member hos-pitals, as well as private and public organiza-tions, to: • Create an organizational culture of safety
with engaged leadership.• Improve the quality and outcome of evi-
dence-based medical care for key patient populations.
• Eliminate preventable, serious adverse events and unintended patient harm.
• Establish a patient-centered environment of care with open, transparent communication.“South Carolina’s hospitals have a commit-
ment to every patient who walks through their doors, and that is to provide the highest qual-ity of care and the safest environment possible,” Foster said. “We know that problems with com-munication are the No. 1 cause of unintended harm. We want to improve this within and across organizations, get families involved, pa-tients involved, as well as make sure communi-cation is open and transparent.”
In addition, South Carolina is the only state to partner with the Harvard School of Public Health for Safe Surgery 2015, an effort to im-prove surgical safety throughout the United States, Foster said.
South Carolina first participated in a Sur-gical Safety Sprint in 2009, led by the World Health Organization. The S.C. Hospital Asso-ciation succeeded in getting 80% of the hospi-tals statewide to participate in the event, which involved surgical teams’ use of a checklist before and after each surgical procedure. The checklist was based on one that is used in the aviation in-dustry at the beginning and end of each flight.
As a result of the 2009 study, “They found that by using the checklist, they saw large reductions
Creating a healthier South CarolinaAllison Cooke Oliverius and Staff Reports
see HEALTHIER, page 10
4 Health & Wellness 2011: An employer’s guide
Lists & ResourcesHealth & Wellness 2011
Wellness programs on the rise Programs aim to keep employees healthy while combating rising insurance costsby Allison Cooke Oliverius
A growing number of companies aiming to improve the health and well-being of their employees are implementing wellness
programs, which in turn boosts productivity and ultimately the company’s bottom line.
A recent nationwide study by MetLife re-vealed that more than 37% of small com-
panies and 61% of large companies nationwide now offer wellness
programs, up from 27% and 46%, respectively, in 2005.
The Business Journal also conducted a recent sur-vey, in which 63% of those surveyed said they had wellness programs in place and 63% of those
people said they have seen an increase in productivity
and morale as a result. About 34% said they had also seen
health costs decrease.
The Patient Protection and Affordable Care Act could further increase these numbers; $200 million has been set aside in the new legislation to provide grants for small companies to begin offering wellness programs. And in 2014, the law will enable all businesses to increase incen-tives for employee participation.
Why begin a wellness program?Dr. Ann Kulze, a corporate wellness trainer,
motivational speaker and owner of Just Well-ness, said corporate programs began as a way for companies to reduce health care expenses but have evolved into a way to increase profits while making the workplace more inviting for employees.
“It’s not just about saving money, it’s about making money — really big money,” Kulze said. “There is a solid core of science telling us that unhealthy lifestyles increase health care costs.
“Workplace wellness decreases health care costs. And we now have a solid core of evidence
that the programs also provide a positive return on investment.”
The most effective corporate wellness pro-grams are generally showing a return of $4 for every $1 spent, she said, adding that returns can be seen in 12 to 24 months.
Executives at AgFirst Farm Credit Bank believe offering a wellness program is part of helping employees achieve a work/life balance. It also sends a message to employees that says: “We care, you are important and you make a dif-ference,” said Karen Kemp, manager of organi-zation development and recruiting for AgFirst.
AgFirst has an employee-run wellness com-mittee that organizes activities and events, as well as surveys employees for the types of pro-grams they are looking for. The company part-ners with area businesses so employees can take a Pilates class during lunch at the local YMCA or invite a yoga instructor or massage therapist to offer a class at the office. The company re-cently had “fantastic” participation in a recent
Health & Wellness 2011: An employer’s guide 5
Lists & ResourcesHealth & Wellness 2011
“Biggest Loser” competition, during which em-ployees lost almost 1,000 pounds.
How to begin a programCompanies vary in the design of their well-
ness programs. Some human resources depart-ments take responsibility for oversight of the program; other companies establish wellness committees, giving employees more control.
The Internet offers useful tools to help create a program, and consultants like Kulze can de-sign and administer a program for you for a fee.
Beginning a wellness program can be as simple as educating your employees on the ad-vantages, then recruiting a committee of em-ployees to help develop a wide variety of pro-grams to appeal to different types of employees.
Typical programs begin with a health assess-ment and, based on the wants and needs of the employees, could include programs for weight loss or smoking cessation. Employees might be invited to walk during their lunch hour or sign up to run a race together.
Monthly newsletters with health tips and recipes could be sent to employees. Lunch-and-learn workshops might be organized, featuring local health and wellness professionals.
Some companies build on-site wellness cen-ters where employees, and sometimes family members, can work out or take a health educa-
tion class. Other companies make sure healthy food is available or offer flexible schedules so employees can more easily work exercise in.
“Environmental changes are key,” Kulze said. “You have to take steps to ensure the work environment is consistent with the goal of help-ing employees to be healthier.”
Companies should also know the legalities involved in setting up a wellness program. For example, they must be in compliance with the Americans with Disabilities Act and the Health Insurance Portability and Accountability Act.
Cash is kingSome companies offer incentives to keep
employees motivated, but organizing a support system among employees — and having buy-in from the top down — is crucial to success.
“The single greatest role model, and in my experience where companies have seen the greatest results, is when the CEO is on board,” Kulze said. Still, “Studies show incentives abso-lutely increase participation, and cash is king,” she said. “Tax advantages, a reduction in health care premiums, gift cards — you’d be surprised at how little it takes to incentivize employees and get 75% to opt in.” cr
bj
Reach Allison Cooke Oliverius at 843-849-3149 or [email protected].
Get regular screeningsSimply having an annual physical exam can lead to better health and lower health care costs. The frequency at which you have an exam depends on your age and family history. Generally: • Have at least one physical while in your 20s.
• Have a physical every one to two years in your 30s.
• Begin annual physicals at age 40.
• Based on family history and physical health, a regular exam might be needed more frequently.
• Begin colon cancer screenings at age 50; begin at age 40 if you have a family history of colon cancer.
6 Health & Wellness 2011: An employer’s guide
Lists & Resources
6 Health & Wellness 2011: An employer’s guide
Health & Wellness 2011
Many people trust their doctors and health care providers to make the best decisions for them. Patients might feel
intimidated or too embarrassed to ask questions or seek a second opinion, but the role of a re-sponsible health care consumer is to assess the quality of health care.
Even though insurance might limit health care choices, consumers can still ensure basic standards of quality are being met.
Currently, few national standards for health care quality exist, but organizations like the National Quality Forum and the Institute of Medicine are researching best practices and es-tablished standards for patient care.
The Institute of Medicine defines quality as “the degree to which health services for individ-uals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.”
Both organizations see quality care as be-ing safe, timely, effective, beneficial, patient-centered, equitable and efficient. Standards of
care would establish a matrix for achievement of these requirements for quality care.
Do your homeworkEmployers should encourage their employees
to ask questions and understand their health care.Several websites allow patients to compare
hospitals, such as www.hospitalcompare.hhs.gov, and see how they rank in terms of services and overall quality. A little research can go a long way toward money savings and better care.
Patients should also take the time to under-stand their treatments, including tests and pre-scription medications. Medically sound websites can provide useful information on tests, drugs and potential treatments. Patients should arm themselves with some background research so they can ask questions and intelligently discuss their care with their physician.
Educating health care consumersThe Agency for Healthcare Research and
Quality, in conjunction with the Advertising Council, has launched a campaign to encour-age patients to take an active role in their health care, especially by asking questions.
Materials available on the agency’s web-site, www.ahrq.gov/questionsaretheanswer, include a question builder that lets patients customize a list of questions to bring to their next doctor’s appointment.
“People spend more time mentally prepar-
ing when they go to see the car mechanic,” said agency director Dr. Carolyn Clancy. “People arrive (at the doctor) and expect me to be the conductor. Many people will say they don’t get enough time with doctors. They are prob-ably right, but if you think ahead and pre-pare with questions, you will get more out of the encounter.”
In addition, asking questions can help you avoid becoming a victim of a medical error. Clancy points to a report her agency published with the American Hospital Association that fo-cuses on five steps to safer health care:1. Ask questions if you have doubts or concerns.
With each medical encounter, people ask an average of 1.4 questions, Clancy said, includ-ing questions about parking. “As a doctor, I can’t know what is in someone’s head.”
2. Keep a list of all medicines you are taking, including non-prescription medicines.
3. Get the results of any test or procedure. “What many people don’t appreciate is that there is no standard expectation for how to notify people about test results,” Clancy said. “Some doctors think no news is good news. You need to know the results.”
4. Talk to your doctor about which hospital is best for your needs.
5. Make sure you understand the procedure you’re having done.“The more you participate, the better off you
are,” Clancy said. crbj
Consumers should ask questions about quality of careStaff Report
Inquiring minds = healthy bodiesThe following are 10 basic questions every patient should ask:• What is this test for?• How many times have you done this (test/procedure)?• When will I get the results?• Why do I need this surgery?• Are there any alternatives to this surgery?• What are the possible complications?• Which hospital is best for my needs?• How do you spell the name of that drug?• Are there any side effects?• Will this medicine interact with medicines that I’m already taking?
More questions can be found on the question builder at www.ahrq.gov/questionsaretheanswer/questionBuilder.aspx.Source: Agency for Healthcare Research and Quality, www.ahrq.gov
Online ResourcesThese sites can help you compare hospitals and research doctors.
Agency for Healthcare Research and Quality www.ahrq.gov
American Hospital Directory www.ahd.com
American Medical Association www.ama-assn.org
DocFinder www.docboard.org
Federation of State Medical Boards www.fsmb.org
Healthfinder www.healthfinder.gov
Institute of Medicine www.iom.edu
Joint Commission www.jointcommission.org
National Institutes of Health www.nih.gov
National Quality Forum www.qualityforum.org
S.C. Hospital Association www.scha.org
U.S. Department of Health & Human Services Hospital Compare www.hospitalcompare.hhs.gov
Health & Wellness 2010: An employer’s guide 7
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10 Health & Wellness 2011: An employer’s guide
Lists & Resources
10 Health & Wellness 2011: An employer’s guide
Health & Wellness 2011
in surgical death rates and complications,” Fos-ter said. From there, South Carolina began its own Operation Safe Surgery program, which led to its selection for Safe Surgery 2015.
“The plan is now that we not only try to reach our statewide goal by 2013 but that we will serve as a model that will be implemented in different states across the country by 2015,” Foster said.
Getting there togetherIn March, health care leaders announced a
collaboration to improve health care outcomes by combining their individual initiatives and to move successful pilot programs more quickly into mainstream medicine.
The S.C. Hospital Association, Health Sci-ences South Carolina and BlueCross BlueShield of South Carolina formed the S.C. Partnership for Health. The partnership will follow a con-cept called “Triple Aim,” a strategy developed by the Institute for Healthcare Improvement that works to improve the experience of care, improve the health of populations and reduce per capita costs of health care.
The Partnership for Health’s members repre-sent health care payers, providers and academ-ics who study health care trends.
“Rather than pursuing these objectives in isolation, our organizations will work togeth-er within the South Carolina Partnership for Health to focus on mutual priorities to improve the health of the citizens of our state,” said Jim Deyling, president of BlueCross BlueShield of South Carolina and chairman of the new group.
The nonprofit’s first project aims to reduce preventable hospital readmissions, such as for heart failure, heart attacks and pneumonia. The group is examining, for example, academic re-search, success stories from elsewhere, barriers to care, low-cost interventions and gaps in care.
The group will develop possible solutions and, if pilot projects are successful, disseminate them statewide.
“Individual communities and organizations have been working to improve site-specific care, but we won’t achieve high-value health care un-less initiatives are broadened statewide,” said Thornton Kirby, president of the S.C. Hospital Association and secretary of the organization.
The announcement of the joint effort was made by Maureen Bisognano, president and CEO of the Institute for Healthcare Improve-ment, during her address to nearly 400 attend-ees at the fourth annual S.C. Patient Safety Sym-posium in Columbia.
“Widespread inefficiencies in the U.S. health care system waste precious resources; best-
known science is not reliably applied; and our patients too frequently suffer unintended harm and avoidable deaths,” she said. “For academic leaders, insurers and health care providers to come together statewide in South Carolina to tackle the Triple Aim, using a community collaborative ap-proach, is a first in the nation.”
The organiza-tion includes lead-ers from the highest levels of the founding organizations: Deyling is chairman; Kirby is secretary; and Jay Moskowitz, Health Sci-ences South Carolina president and CEO, is treasurer.
“South Carolina is the only state in the nation where all the major research-in-tensive universities and largest teaching hospital systems have joined forces to use collaborative research to improve population health and pa-tient care. Now we can complete the circle by engaging more directly with insurers and the business community,” Moskowitz said. cr
bj
Reach Allison Cooke Oliverius at 843-849-3149 or [email protected].
HEALTHIER, continued from page 2
Health & Wellness 2011: An employer’s guide 11
Lists & Resources
T he following section is meant to serve as a ready reference for
business owners, managers and professionals.
The Lists & Resources section includes a vast amount of
information on the region’s top businesses in the health care
industry presented in list form.
Because of space constraints, only the top-ranked companies
are included in printed lists. For a full list of participating
companies, find this list at www.scbiznews.com/data.
Lists & Resources
Charleston-area Home Health AgenciesRanked by Number of Employees
Company
PhoneFax
WebsiteLocal
Employees
PhysicalTherapy
OccupationalTherapy
Speech-Language
Svcs.
MedicalSocialSvcs.
HomeHealthAide
NursingCare Top Local
Official(s)Year
FoundedAllCare Living Services Inc.1675 N. Main St., Suite 105BSummerville, SC 29483
843-832-9888843-832-3522
www.allcarelivingservices.com120
aKelly P.Williams 1998
Care For Life Inc.1033-C Wappoo RoadCharleston, SC 29407
843-852-9090843-852-0500
www.careforlifecharleston.com100
a aMary E.Peters 1995
Home Instead Senior Care29 Gamecock Ave., Suite 101Charleston, SC 29407
843-571-3000843-571-1111
www.homeinstead.com/264100
a aHarry
Fendrich 1999
Lowcountry Companions Senior Care1459 Stuart Engals Blvd., Suite 203Mount Pleasant, SC 29464
843-856-2582843-856-2593
www.lowcountrycompanions.com50
a aWendy
Weisner 2005
Home Care Plus1036 eWall St.Mount Pleasant, SC 29464
843-628-3642843-884-5260
www.home-care-plus.com42
a aSuzy
Kuppens 2010
PHC Home Health1923 Maybank Highway, Suite DCharleston, SC 29412
843-762-3601843-762-7074
www.phchealth.com38
a a a a a a SarahGassmanSchultz
1992
ComForcare Senior Services2225 Ashley Crossing Drive, Suite 201Charleston, SC 29414
843-573-7354843-573-7374
www.charlestoncomforcare.com25
aRichard
Glassman 2008
S.C. DHEC Region 7 Home HealthServices4050 Bridge View Drive, Suite 600North Charleston, SC 29405
843-953-2450www.scdhec.gov/health/region7/
hh.htm23
a a a
Cansas Deitz INP
INP=Information not provided. NR=Not ranked. N/A=Not applicable. Because of space constraints, only the top-ranked companies are included in printed lists. For a full list of participating companies, find this list atwww.scbiznews.com/data. Although every attempt is made to ensure the accuracy of lists, errors sometimes occur.Please send additions or corrections to List Research, 389 Johnnie Dodds Blvd., Suite 200, Mount Pleasant, SC29464, fax to 843-849-3122 or go to http://www.scbiznews.com/data and click on “Add Data.”
Researched by Clayton Wynne
12 Health & Wellness 2011: An employer’s guide
Lists & Resources
Urgent Care Centers Listed alphabetically
Doctors Care Charleston West3424 Shelby Ray CourtCharleston, SC 29414Phone: 843-402-6834Website: www.doctorscare.comHours: 8 a.m.-8 p.m. Mon.-Fri., 9 a.m.-5 p.m. Sat.-Sun.Services: Urgent, family and occupational care
Doctors Care Ivy Hall Highway 17 North3074 U.S. Highway 17 N.Mount Pleasant, SC 29466Phone: 843-884-6424Website: www.doctorscare.comHours: 8 a.m.-8 p.m. Mon.-Fri., 9 a.m.-5 p.m. Sat.-Sun.Services: Urgent, family and occupational care
Doctors Care Mount Pleasant631 Johnnie Dodds Blvd.Mount Pleasant, SC 29464Phone: 843-881-0815Website: www.doctorscare.comHours: 8 a.m.-8 p.m. Mon.-Fri., 9 a.m.-5 p.m. Sat.-Sun.Services: Urgent, family and occupational care
Doctors Care Northwoods8091 Rivers Ave.North Charleston, SC 29406Phone: 843-572-7000Website: www.doctorscare.comHours: 8 a.m.-8 p.m. Mon.-Fri., 8 a.m.-5 p.m. Sat.-Sun.Services: Urgent, family and occupational care
Doctors Care Summerville410 N. Main St.Summerville, SC 29483Phone: 843-871-3277Website: www.doctorscare.comHours: 8 a.m.-8 p.m. Mon.-Fri., 9 a.m.-5 p.m. Sat.-Sun.Services: Urgent, family and occupational care
Kiawah-Seabrook Medical and Urgent Care345 Freshfields Drive, Suite J101Johns Island, SC 29455Phone: 843-768-4800Website: www.kiawahseabrookmedical.comHours: 8 a.m.-5 p.m., Mon.-Fri. (closed noon-1 p.m.), 8 a.m.-noon Sat.Services: General illness, lacerations, minor surgery, X-ray, laboratory, immunizations, workers’ compen-
sation, physicals, allergies, electrocardiogram
Long Point Urgent & Family Care570 Long Point RoadMount Pleasant, SC 29464Phone: 843-856-6970Website: www.ropersaintfrancis.com/HomePage/Facilities/Urgent_Care_ER/Mt_Pleasant/Long-PointUrgentCare.aspxHours: 8 a.m.-8 p.m. Mon.-Fri., 10 a.m.-6 p.m. Sat. and Sun.Services: Basic lacerations and fractures, sprains and strains, eye emergencies, gastroenteritis and stomach upset, sore throats and flu, urinary tract infections, other illnesses and injuries
MEDcare Urgent Care Center1850 Sam Rittenberg Blvd.Charleston, SC 29407Phone: 843-793-6093Website: www.medcareurgentcare.comHours: 9 a.m.-9 p.m. dailyServices: Allergies, asthma, abdominal pain, bronchitis, pneumonia, cough, croup, sore throat, colds, flu, viral illness, conjunctivitis (pink eye), eye injuries, ear infection, sinus infection, bone fracture, dislocation, muscle sprains, strains, back pain, headache and migraine pain, burns and thermal injuries, insect and animal bites, abscess drainage, urinary tract infections, kidney stones, sport-related injuries, dehydration, removal of foreign objects, wounds, lacerations, abrasions, rash, allergic reactions, splinting, crutches, air casts, X-ray, CT scan, electrocardiogram, vaccina-tions and immunizations, health physicals, sports physicals, occupational medicine, on-the-job inju-ries, in-house laboratory and in-house pharmacy
MEDcare Urgent Care Center8720 Dorchester RoadNorth Charleston, SC 29420Phone: 843-552-3629Website: www.medcareurgentcare.comHours: 9 a.m.-9 p.m. dailyServices: Allergies, asthma, abdominal pain, bronchitis, pneumonia, cough, croup, sore throat, colds, flu, viral illness, conjunctivitis (pink eye), eye injuries, ear infection, sinus infection, bone fracture, dislocation, muscle sprains, strains, back pain, headache and migraine pain, burns and thermal injuries, insect and animal bites, abscess drainage, urinary tract infections, kidney stones, sport-related injuries, dehydration, removal of foreign objects, wounds, lacerations, abrasions,
rash, allergic reactions, splinting, crutches, air casts, X-ray, CT scan, electrocardiogram, vaccina-tions and immunizations, health physicals, sports physicals, occupational medicine, on-the-job inju-ries, in-house laboratory and in-house pharmacy
Moncks Corner Medical Center401 N. Live Oak Drive, U.S. Highway 17AMoncks Corner, SC 29461Phone: 843-761-8721Website: www.tridenthealthsystem.comHours: 24-hour emergency roomServices: Emergency, radiology, digital mam-mography, laboratory, primary care and specialty physicians, physical therapy, ultrasound, physical rehabilitation
Nason Medical Center1101 Bowman RoadMount Pleasant, SC 29464Phone: 843-284-4911Website: www.nasonmedical.comHours: 8 a.m.-8 p.m. Mon.-Sun.Services: Doctor referrals, urgent and emergency medical care, workers’ compensation, occupa-tional medicine, imaging and laboratory services
Nason Medical Center5133 Rivers Ave.North Charleston, SC 29406Phone: 843-399-3500Website: www.nasonmedical.comHours: 8 a.m-8 p.m. dailyServices: Doctor referrals, urgent and emergency medical care, workers’ compensation, occupa-tional medicine, imaging and laboratory services
Nason Medical Center8901 University Blvd.North Charleston, SC 29406Phone: 843-377-2911Website: www.nasonmedical.comHours: 8 a.m-8 p.m. dailyServices: Doctor referrals, urgent and emergency medical care, workers’ compensation, occupa-tional medicine, imaging and laboratory services
INP=Information not provided. NR=Not ranked. N/A=Not appli-cable. Because of space constraints, only the top-ranked com-panies are included in printed lists. For a full list of participating companies, find this list at www.scbiznews.com/data. Although every attempt is made to ensure the accuracy of lists, errors sometimes occur. Please send additions or corrections to List Research, 389 Johnnie Dodds Blvd., Suite 200, Mount Pleasant, SC 29464, fax to 843-849-3114 or go to at http://www.scbi-znews.com/data and click on Add Data.
Health & Wellness 2011: An employer’s guide 13
Lists & Resources
Health & Accident Insurance Cos.in South CarolinaRanked by Premiums Written in 2009CompanyAddress
Phone/Website Premiums Written Market Share
BlueCross BlueShield of South CarolinaI-20 at Alpine Road, Columbia, SC 29219
800-550-6322www.southcarolinablues.com $1,218,028,749 42.55%
United Healthcare Insurance Co.450 Columbus Blvd., Hartford, CT 06115
860-702-5000www.uhc.com $292,322,008 10.21%
American Family Life Assurance Co. of Columbus1932 Wynnton Road, Columbus, GA 31999
843-266-1800www.aflac.com $64,635,802 2.26%
Metropolitan Life Insurance Co.200 Park Ave., New York, NY 10166
212-578-2211www.metlife.com $56,093,809 1.96%
Golden Rule Insurance Co.7440 Woodland Drive, Indianapolis, IN 46278
317-715-7111www.goldenrule.com $51,814,226 1.81%
Connecticut General Life Insurance Co.1601 Chestnut St., Philadelphia, PA 19192
860-726-6000www.cigna.com $51,172,905 1.79%
Aetna Life Insurance Co.151 Farmington Ave., Hartford, CT 06156
860-273-0123www.aetna.com $45,103,673 1.58%
Prudential Insurance Co. of America100 Mulberry St., Gateway 3, 7th Floor, Newark, NJ 07102
973-802-6000www.prudential.com $41,953,242 1.47%
Hartford Life and Accident Insurance Co.1 Hartford Plaza, Hartford, CT 06105
860-547-5000www.thehartford.com $41,922,895 1.46%
Genworth Life Insurance Co.6604 W. Broad St., Richmond, VA 23230
888-322-4629www.genworth.com $33,903,073 1.18%
Colonial Life & Accident Insurance Co.1200 Colonial Life Blvd. W., Columbia, SC 29210
803-798-7000www.coloniallife.com $33,272,576 1.16%
INP=Information not provided. NR=Not ranked. N/A=Not applicable. Source: S.C. Department of Insurance,premiums written and market share in South Carolina in 2009, the latest year for which data is available. Becauseof space constraints, only the top-ranked companies are included in printed lists. Find the expanded version of thislist at www.scbiznews.com/data.
Researched by Elizabeth Feather
14 Health & Wellness 2011: An employer’s guide
Lists & Resources
Health & Accident Insurance Cos.in South CarolinaRanked by Premiums Written in 2009CompanyAddress
Phone/Website Premiums Written Market Share
Time Insurance Co.501 W. Michigan St., Milwaukee, WI 53201
414-271-3011www.assuranthealth.com $30,596,495 1.07%
Unum Life Insurance Co. of America2211 Congress St., Portland, ME 04101
207-575-2211www.unum.com $24,385,672 0.85%
John Hancock Life Insurance Co. (U.S.A.)P.O. Box 111, Boston, MA 02117
617-572-4067www.johnhancock.com $23,009,401 0.80%
Sun Life Assurance Co. of Canada (U.S. branch)1 Sun Life Executive Park, Wellesley Hills, MA 02481
800-786-5433www.sunlife-usa.com $21,393,263 0.75%
United World Life Insurance Co.Mutual of Omaha Plaza, Omaha, NE 98175
402-342-7600www.mutualofomaha.com $20,819,895 0.73%
Lincoln National Life Insurance Corp.150 N. Radnor-Chester Road, Radnor, PA 19087
877-275-5462www.lfg.com $20,497,839 0.72%
Guardian Life Insurance Co. of America7 Hanover Square, H-26-E, New York, NY 10004
212-598-8000www.guardianlife.com $20,124,421 0.70%
Companion Life Insurance Co.P.O. Box 100102, Columbia, SC 29202-3102
800-753-0404www.companionlife.com $19,188,896 0.67%
Principal Life Insurance Co.711 High St., Des Moines, IA 50307
515-247-5111www.principal.com $18,856,863 0.66%
Wellcare Prescription Insurance Inc.8735 Henderson Road, Ren. 2, Tampa, FL 33634
813-290-6200www.wellcare.com $18,170,894 0.63%
State Farm Mutual Automobile Insurance Co.1 State Farm Plaza, Bloomington, IL 61710
888-411-4185www.statefarm.com $18,069,276 0.63%
INP=Information not provided. NR=Not ranked. N/A=Not applicable. Source: S.C. Department of Insurance,premiums written and market share in South Carolina in 2009, the latest year for which data is available. Becauseof space constraints, only the top-ranked companies are included in printed lists. Find the expanded version of thislist at www.scbiznews.com/data.
Researched by Elizabeth Feather
Health & Wellness 2011: An employer’s guide 15
Lists & Resources
Charleston-area Surgery CentersRanked by No. of Rooms
Company
PhoneFax
WebsiteOperating
RoomsEndoscopy
RoomsProcedure
RoomsTotal No. of
Rooms AdministratorRoper Hospital Ambulatory Surgery & Pain Management - JamesIsland325 Folly Road, Suite 200Charleston, SC 29412
843-789-1550843-789-1545
www.ropersaintfrancis.com4 0 2 6 Maria I. Sample
Charleston Surgery Center2690 Lake Park DriveNorth Charleston, SC 29406
843-764-0992843-764-3187
www.charlestonsurgerycenter.com4 1 1 6 Helene Medley
Trident Surgery Center9313 Medical Plaza Drive, Suite 102Charleston, SC 29406
843-797-8992N/A
www.tridentsurgerycenter.com4 0 0 4 Jean Carroll
Lowcountry Outpatient Surgery Center93 Springview Lane, Unit ASummerville, SC 29485
843-285-6060843-285-6061
www.lowcountryortho.com2 0 2 4 Joyce A.
McQuiston
Roper Hospital Ambulatory Surgery - Berkeley730 Stoney Landing RoadMoncks Corner, SC 29461
843-899-7700843-719-5564
www.ropersaintfrancis.com3 0 1 4 Debra Jones
Roper Hospital Ambulatory Surgery - West Ashley18 Farmfield Ave.Charleston, SC 29407
843-958-2625843-763-3721
www.ropersaintfrancis.com3 0 1 4 Maria I. Sample
Charleston Endoscopy Center1962 Charlie Hall Blvd.Charleston, SC 29414
843-722-8000843-723-7850
www.charlestongi.com0 4 0 4 Wanda M.
Punteney
Southeastern Spine Institute Ambulatory Surgery Center1106 Chuck Dawley Blvd., Suite 100Mount Pleasant, SC 29464
866-774-6350843-884-1174
www.southeasternspine.com2 0 1 3 Joseph O. Fischer
Elms Endoscopy Center2671 Elms Plantation Blvd.North Charleston, SC 29406
843-797-6800843-797-6825
www.elmsdigestivesc.com0 3 0 3 David A. Harlan
Surgery Center of Charleston1849 Savage RoadCharleston, SC 29407
843-766-7103843-763-3834
www.charlestonent.com1 1 0 2 Betsy P. Shuford
Source: S.C. Department of Health and Environmental Control, Licensed Ambulatory Surgical Facilities as ofApril 1, 2011. Researched by Clayton Wynne
16 Health & Wellness 2011: An employer’s guide
Lists & Resources
HospitalsRanked by No. of Licensed Beds
Facility
PhoneFax
Website Licensed Beds
Active StaffPhysicians
Registered NursesAdministrator/Year Founded
Medical University of South Carolina Medical Center171 Ashley Ave.Charleston, SC 29425
843-792-2300www.muschealth.com 709 720
2,459W. Stuart Smith
1824
Roper Hospital316 Calhoun St.Charleston, SC 29401
843-724-2000843-724-2995
www.rsfh.com/roper368 517
882
Matt Severance, David L.Dunlap1829
Trident Medical Center9330 Medical Plaza DriveCharleston, SC 29406
843-797-7000www.tridenthealthsystem.com 296 307
601Todd Gallati
1975
Bon Secours St. Francis Hospital2095 Henry Tecklenburg Blvd.Charleston, SC 29414
843-402-1000843-402-1945www.rsfh.com
204 403405
Allen Carroll, David L. Dunlap1882
East Cooper Medical Center2000 Hospital DriveMount Pleasant, SC 29464
843-881-0100843-416-6886
www.eastcoopermedctr.com140 480
229Phil Shaw
1986
Summerville Medical Center295 Midland ParkwaySummerville, SC 29485
843-832-5000www.tridenthealthsystem.com 94 307
226Louis Caputo
1989
Mount Pleasant Hospital3500 U.S. Highway 17 N.Mount Pleasant, SC 29466
843-606-7000www.rsfh.com 85 226
105
John Sullivan, David L.Dunlap2010
Kindred Hospital Charleston326 Calhoun St., Third FloorCharleston, SC 29401
843-876-8340843-876-8578
www.khcharleston.com59 40
27Jennifer Frye Sheets
1998
Roper Rehabilitation Hospital316 Calhoun St.Charleston, SC 29401
843-724-2800843-724-1995www.rsfh.com
52 00
David L. Dunlap, MatthewSeverance
1992
INP=Information not provided. NR=Not ranked. N/A=Not applicable. Because of space constraints, only the top-ranked companies are included in printed lists. For a full list of participating companies, find this list atwww.scbiznews.com/data. Although every attempt is made to ensure the accuracy of lists, errors sometimes occur.Please send additions or corrections to List Research, 389 Johnnie Dodds Blvd., Suite 200, Mount Pleasant, SC29464, fax to 843-849-3122 or go to http://www.scbiznews.com/data and click on “Add Data.”
Researched by Clayton Wynne
To learn more, call 843.797.FIND (3463) or visit TridentHealthSystem.com.
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